Supporting the Individual Journey through Integrated Health and Social Care

This document discusses the health, care, and support services available to individuals requiring multidisciplinary care. It also explores the capacity of individuals to identify their own needs and provides guidance on providing appropriate leadership in a healthcare or support service. Additionally, it covers different communication methods for supporting individuals to meet their care needs.

Supporting the individual
journey through integrated
health and social care

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAINBODY....................................................................................................................................3
1.The health, care and support services available to an individual requiring multidisciplinary
care...............................................................................................................................................3
2. An individual’s capacity to identify their own needs..............................................................5
3.Provide appropriate leadership within the remit of own role in a health care or support
service to promote effective inter professional and multidisciplinary team working..................6
4.Different communication methods for supporting different individuals to meet care needs. . .7
CONCLUSION................................................................................................................................9
REFERNCES.................................................................................................................................10

INTRODUCTION
Integrated health care refers professionalization health care, it is an achievement which is
characterized by professional communication among healthcare professionals. It is a
combination of mental health and well-being of human being. While social care mentions the
process of social welfare, personal care, safety along with social support services to children and
adults during risk or need and makes them arise from illness or disability, poverty. Thus, both
factor important for society. These factor supports patient and human being to maintain their
well-being and mental health. Health care practices supports to run away these systems in well-
formed manner. Health care practices refers a systematic approach which involves in various
functions like identification, collection, evaluation, dissemination and implementation of
important decision, monitoring healthcare outcomes for population. Through these practices
understand condition of patient and workers. This report will cover health, care and support
services which available for individual requiring multidisciplinary care.
MAINBODY
1.The health, care and support services available to an individual requiring multidisciplinary care
Health care and social care are healthcare structure which involves both sectors such as
private and public sector. These sectors are basically organized to provide health and care
services to patient and human being. Health care specially focuses to provide medical care to
single and communities. Health care system deals with the diagnosis and treatment of physical
and mental disabilities. This system divides into three sectors such as hospital care, primary care
and public health care. These are resources which supports integrated care working. Healthcare
is also classified into two subsets like acute care and long stay care. Acute care provides services
to patient for less time while long stay care refers the process of providing health services to
patient. These all services provide by nurses in hospitals to patient (Hogan and Malsch, 2018).
While Primary care focuses on medical care in practices. It is non hospital care which includes
family practitioners, home nursing and therapies, dentistry, optics and pharmacy etc. offers
health care services to patient. Public health is big issue for global population. For example if
people health is good in community In that state people well-being maintains. While social care
monitors daily human action of living where it involves feeding of human being and basic
hygienes. Besides of this involves to maintain persons independence, raises social interaction and
protection from illness and disability of children's and adults. There resources are social work,

personal care , protection and social supports. Social work are focuses to resolve social and
personal problem of human being. It concerns about people well-being. To maintain their well-
being some community provides social services in society through camps. While personal care
resource focuses on personal hygiene and cosmetic products such as tissues, cotton pads, shaving
cream and razors etc. these are primary social care resources which supports to enhance age of
population. Protection resource deals to save population from poverty, unemployment by
offering job opportunity. This recruitment supports to reduce poverty from society. Social
support are those supports which gives guidance to people regrading their health hygiene,
personal advices and also helps financially. Thus, both sources supports to integrate care
working.
Unmate health care needs refers those needs which doesn't lead satisfaction method for
diagnosis, prevention or treatment in the society. it controls by medicines and gives therapeutic
advantages. Unmate needs are various like medical, healthcare, family planning etc. unmet needs
for health care is to focus on healthcare services but people don't get due to financial barrier, long
waiting list and transportation problem. There barriers prevents person to take healthcare
services. Thus, whole community doesn't get equal healthcare services in society. Beside of this
women along with unmet needs where they are sexually active but does not use contraceptive
during sex and women doesn't want more children or keeps difference between next child. There
is main barrier of unmet needs in women is to gap differences between women's reproductive
intention and their contraceptives behaviour. Unmet needs in social care where person doesn't get
proper resource like personal care, social supports and lack of funding etc. are major sources
which doesn't meet to person needs. Lack of funding resources also loss person well-being in
society which leads frustration. Due to frustration number of person committed suicide. Person
of society doesn't get proper job opportunity which leads unemployment. Unemployment
enhances poverty in community and creates differences between them on community. It is
current unmet needs which leads disability in person. Supportive services are personal care,
social care, home care, transportation, supportive team and supportive device service etc. are
basic needs of person which doesn't get proper time to person. These needs are important for old
age people. Current unmet needs in England are public health prevention, social care and sexual
healthcare etc. becomes barrier for integrate health care and social care.

2. An individual’s capacity to identify their own needs
Person centred care focuses on number of aspect, includes peoples values and puts them
in the health care centre. For example student takes where provides them training for medical
practices and make them understand goals of person health. Person care centred focuses on
person needs by offering values to person (Dawson and et.al., 2016). Person centre care focuses
of person safety in community. Thus centre care also supports them emotionally by involving in
family and friends care. Personal centre care focuses to aware person about their needs so that
they becomes strong and their well-being and mental health stable. Person health care also
provides training classes to person where they can enhance their skills. On the basis of their
skills can get job. To aware about health concerns to community takes support healthcare team
which survey in society and gives guidance about health hygiene, and importance of
contraceptives. Supportive services are important to aware person of their needs. Thus, both
supports to identify person about their needs.
Person centred care is one the standard services which has been given to the care that the
care quality commission requires healthcare provides to meet. Delivering person centred care
involves caring for patients beyond their condition and tailoring service (Ben-Menahem and
et.al., 2016). In other words, person centred care services is very special service which is been
performed by the service provider they accountable for so many things which is all related to the
patient. The countries like UK are rapidly moving towards the integration of health and social
care services. Besides, basic responsibilities of practitioner is to take care on the needs of the
person rather than the needs of the services. Most people who need health care these days aren't
happy just to sit back and let health care staff perform and let people do. Besides that, it means
that the person is an equal partner in the planning of care that his or her opinion matters with the
patient health (Dawson and et.al., 2016). overall, role of health care provider is very significant
in patient life because they only the responsible person to taking care of the patient and ensure
their health safety precautions.
Health care practitioner liable to perform different ways like support is person centred
personalised coordinates and empowering. Services are created in partnership with citizens and
communities. Also it focusing on the equality and narrowing inequalities of group. Also, health
service provider responsible to maximize the contributions of health professionals through inter
professionals education and collaborative practice.

Practitioner also liable to treat people with full dignity, compassion and respect. Person
centred care enabled to maintain that dignity by respecting their wishes and treating them with
compassion empathy. Also, they need to play a role of friend while keeping them safe and secure
from the harmless things. Also, it tries to maintained the effective working opportunities to be
the best outcome and goal performance. Along with the services, practitioner also required to
support service care, support and proper treatment to manage the work outcomes (Greene and
et.al., 2016). Enable service users to recognise and develop their strengths and abilities so they
can live an independent and fulfilling life. Patient should always feel safe and secure from the
services. Keep in mind that is a fine balance. Person centred care is important for patients
because it is physically not much very effective.
3.Provide appropriate leadership within the remit of own role in a health care or support service
to promote effective inter professional and multidisciplinary team working.
Appropriate leadership within the health care service sector is very required to ensure the
proper health system of the people. Health care professionals work together in a collaborative
manner in various forms. In a basic form, health care professionals has to think about the
services and growth which make sure. It helps to contribute into more reliability to perform such
new changes. There has been increasing recognition that health policy in recent years should be
amend in proper manner (Hesjedal, Hetland and Iversen, 2015). Health acre professionals work
together in a collaborative manner in various forms. In more complex form of care, health care
professionals which consult their patients or more complex form of care. Multidisciplinary,
leadership style helps in health care sector get more energetic and productive health promotions.
In health care sector, leadership skills is very much required and proficiency work identification.
In a team promotional work it is the most identification opportunity work to get the effective
working outcomes to gain the health promotions. Leadership in health care sector is very
required to collaborate the work and also they need to make better understand the patient.
Leaders in health care line has only one aim is to deliver and safe the high quality care which
spread across the management and clinical workforces which creating peculiar challenges
(Hewitt, Sims and Harris, 2015).
Information sharing between multidisciplinary teams is the confidential data which has
been passed in between team only not other person involved in this process as according to the
laws and regulations (McCormack and McCance eds., 2016). Service practitioner must be honest

and open with the person from the outset about why, what, and how and with whom information
will or could be shared and seek their agreements. The ultimate goal of multidisciplinary teams is
to secure the information and data to be more efficient and effective data and performance. Safe
guarding is the fundamental process to deal with the highly effective market growth which is
more effective and working in very effective manner. The nature causes and consequences of the
group interactions process in complex settings which having more interest to developing the
effective goal process. Other thing which need to be considered by the medical practitioner
which is seek advice from other practitioner. Also, they need to focus on the other thing which is
most effective and clear the following task (Moore and et.al., 2017). Another responsibility
which need to be considered is taking decision making process to handle the progressively
results and handle the uncertain situations with health care issues. There are different agencies
which share information to deliver the quality services to the patients which better supplies the
services and ensure the best results target. The basic purpose of this practices is enable staff
members to take decision making process and take action. Also provides safety for all concerned
people. Also practitioner responsible to secure the data or information of the patient to
maintained the health security of the patient (Santana and et.al., 2018). Determining the
availability, accessibility the data of patient to better understand their health issues.
4.Different communication methods for supporting different individuals to meet care needs
Communication is the way of sharing views and exchanging informations for getting
and providing something. In the context of health and social care it can be said that,
communication skills and different methods play a vital role as it helps healthcare providers to
understand needs and human behaviours of people. For providing the best care and support, it is
important for social care provider to select the best method of communicating with their people
to meet care needs. Some different methods of communication that can support individual to
meet care needs are described as follows:
One to one communication: It is an effective methods and type of communication in which
health care provider communicate and identify needs of people by one-to-one without having
involvements of third person. The main aim of adopting this method in social care services is to
make feel people comfortable to know their needs and problems (Feng, Barbosa and Torres
2016).

Group communication: It is just against of one-to-one communication because in this method,
several people are involved. It becomes difficult to manage because different people have
different nature as some do not want to share their feelings in a group are called introvert. Some
are extrovert so, it is effective only when all people want to involve voluntarily. It is important
for social care providers to make all involved people comfortable if they want to give them
satisfactory care as per their needs.
Verbal: Verbal communication means using of words to share idea and knowing
thoughts and problems of other. It is also an effective method of communication by which social
care providers can explain, present and take ideas clearly via spoken words. Speaking, clarifying,
open questioning are some examples of this type of communication.
Non-verbal: In this type, ideas and problems are being shared without talking. It can be
done by body language, gestures, facial expression, touch and signs. It is effective when people
are not able to listen and know the language. For social care providers it is important to know
signs and body language of people as it helps them to know that what the person want to say.
Social care providers deal with someone who is in pain, upset and worried. So, they posses the
ability as without talking they can understand everting. Hand movement, touch, signs, postures,
appearance are some examples.
Written communication: This is central to the work of any person or social care
providers in health care. Keeping records of people who are in pain and upset is the way to know
and memorize problems and needs of patients (Brown and et.al., 2016).
There are several strategies that can allow health care providers to increase their
communication skills and with the main aim of providing solutions to vulnerable people.
Health literacy programmes
Training centres: Training centres is the best way and strategy to improve
communication skills that can help social care providers to meet the needs of patients by
understanding their problems in an effective manner. The main of these training centres is to
offer continuing education as well as distance learning courses to health care provides by which
they can solve any type of problems of vulnerable people. They also try to provide knowledge
regarding disease prevention, health promotion initiative and developing quality standards.
Workplace guides: During a disease outbreak, employers have roles and responsibilities
for employees productivity and health as well. Distribution of workplace guides which have

detailed knowledge of communicable disease is an important health communication strategy
which is beneficial for employers and employees or patients. These workplace guides contain all
informations of developing workplace preparedness plans and prevention plan to support in a
systematic manner. All these informations can enhance health communication (Shumate and
et.al., 2017). So, it can be said that For providing clear informations to patients, social care
providers and practitioner should have knowledge about each disease.
Except these strategies, it can also be said that technology is also playing an important
role in increasing communication like EHR tool that allows social care providers to assign one of
hundreds of patients education videos related to their care needs and diseases. The main aim of
using these tools and technology in this context is to provide effective communication and aware
to people about diseases. It is the best way of providing education to people for preventing them
against any type of disease. Bedside call button tools is also an effective way of communicating
with patients. Bedside displays can be simpler for patients to use, therefore enhancing patient
experience and nurses also find themselves more able to understand needs of patient and allocate
them resources accordingly (Hogan and Malsch, 2018).
There are some importance and benefits of all these strategies such as it promotes patient
engagement, increases empathy, listening skills in social care providers, friendliness, open mind
and willingness to ask questions and initiate conversation without getting hesitated and ask
questions and becoming more comfortable. It develops working relationship and improve
relationship with patients which is important as it makes them feel comfortable.
CONCLUSION
From the above study it is concluded that local resources played a vital role in providing
integrated social care services like volunteer care, nursing care, social care, home-maker etc. It
has also shown the importance of service practitioner that perform several activities in providing
person-centred care to vulnerable people or people who are in pain and upset. Team working,
collaboration and an effective leadership style work as the key role in health and service care as
it allowed practitioner and care providers to provide satisfactory services without getting
frustrated. Further, this report has discussed some responsibilities of information sharing
between multidisciplinary teams. Lastly, it has shown different types and methods of
communication such as verbal, written, one-to-one which helped out to service care providers to

exchange views and getting informations from people. For increasing skills and knowledge of
service care providers, there are several strategies that increase communication skills.
Some leaders qualities in health care practitioners is must be very important and must
have some effective. Other leadership quality which has to be in health care practitioners is
listening and learning, flexibility, planning and vision. All such leadership skill helps to form a
develop team and team building relationship that better understand the patient feelings and pain.

REFERNCES
Books and Journals
Brown, E.A. and et.al., 2016. Supportive care: Communication strategies to improve cultural
competence in shared decision making. Clinical Journal of the American Society of
Nephrology. 11(10). pp.1902-1908.
Feng, J., Barbosa, L.D.A. and Torres, V., AT&T Intellectual Property I LP, 2016. Systems and
methods for social media data mining. U.S. Patent 9,262,517.
Hogan, T.M. and Malsch, A., 2018. Communication Strategies for Better Care of Older
Individuals in the Emergency Department. Clinics in geriatric medicine. 34(3). pp.387-
397.
Shumate, M. and et.al., 2017. Interorganizational communication. The international
encyclopedia of organizational communication, pp.1-24.
Ben-Menahem, S. M. and et.al., 2016. Coordinating knowledge creation in multidisciplinary
teams: Evidence from early-stage drug discovery. Academy of Management
Journal. 59(4). pp.1308-1338.
Dawson, S. and et.al., 2016. Care planning for consumers on community treatment orders: an
integrative literature review. BMC psychiatry. 16(1). p.394.
Greene, J. and et.al., 2016. Supporting patient behavior change: approaches used by primary care
clinicians whose patients have an increase in activation levels. The Annals of Family
Medicine. 14(2). pp.148-154.
Hesjedal, E., Hetland, H. and Iversen, A. C., 2015. Interprofessional collaboration: self‐reported
successful collaboration by teachers and social workers in multidisciplinary teams. Child
& Family Social Work. 20(4). pp.437-445.
Hewitt, G., Sims, S. and Harris, R., 2015. Evidence of communication, influence and behavioural
norms in interprofessional teams: a realist synthesis. Journal of interprofessional
care. 29(2). pp.100-105.
McCormack, B. and McCance, T. eds., 2016. Person-centred practice in nursing and health
care: theory and practice. John Wiley & Sons.
Moore, L. and et.al., 2017. Barriers and facilitators to the implementation of person‐centred care
in different healthcare contexts. Scandinavian journal of caring sciences. 31(4). pp.662-
673.

Santana, M. J. and et.al., 2018. How to practice person‐centred care: A conceptual
framework. Health Expectations. 21(2). pp.429-440.