Impact of Talent Management on Employee Performance: A Case Study on John Lewis

This research project aims to investigate the potential impact of staff motivation schemes and strategies of talent management over increasing the retention of employees at work place: A case study on John Lewis. The research objectives include understanding the concept of talent management, studying the impact of staff motivation schemes and talent management strategies on employee retention, identifying the issues faced by John Lewis related to retention of employees, and measuring the ways that can be implemented by John Lewis in reducing the issue of employee retention.

Research Project

Table of Contents
Research Proposal Form.........................................................................................................1
Research Ethics approval form...............................................................................................9

Research Proposal Form
Student Name: ______________________ Student ID: ____________
Centre Name: _____________________
Tutor: ________________ Date: ___________________
Unit: ____________________
Proposed Title: " Impact of talent management on the performance of the business.”
"_____________________________________________
Section One: Title, objective, responsibilities
Title – “Impact of staff motivation schemes to employee retention: A case study on John
Lewis”
Research Aim –
The key aim of this project is "To investigate the potential impact of staff motivation schemes
and strategies of talent management over increasing the retention of employees at work place: A
case study on John Lewis.
Research objectives –
The suitable investigation objectives associated with this research defined as under:
 To understand the concept of talent management and the role of staff motivation schemes
in context to business.
 To study the impact of staff motivation schemes and talent management strategies over
employee’s retention at workplace.
 To identify the issues faces by John Lewis related to retention of employees at
workplace.
 To measure the ways, that can be implementing by John Lewis in reducing the issue of
employee retention.
Research Questions –
The research questions connected with the similar area are provided as below –
 What is the concept of talent management and the role of staff motivation schemes in
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context to business?
 What is the impact of staff motivation schemes and talent management strategies over
employee’s retention at workplace?
 What issues are faces by John Lewis related to retention of employees at workplace?
 What are the ways that can be implementing by John Lewis in reducing the issue of
employee retention?
Section Two: Reasons for choosing this research project
The primary reason of executing the analysis based on the aspect of investigating the potential
impact of staff motivation schemes and strategies of talent management over increasing the
retention of employees at work place, is that, it is a key concern of the business and organisation
are facing issues related with employee turnover and the study is effective in providing
descriptive evaluation to enhancing individual skills and ability. The study is also effective in
providing a suitable idea about the motivation schemes to expanding the maintenance of
representatives at work environment. The another goal of executing the examination is the
individual premium of the scientist as the examiner needs to investigate personal as well as
professional skills that helps the investigation in attaining growth and success in future purpose.
On personal grounds the study will help in attaining effective academic records and on
professional grounds the study will aid value in trying the further studies suitable way.
Section Three: Literature sources searched
Literature review defined to the comprehensive summary to previous research over a specified
investigation area. It is an effective written impression of the main writings and some of the
other sources on the selected area. It provides suitable analysis, summary and evaluation of each
source to develop in-depth understanding. This part of research has been conducted via applying
secondary sources for an instance books, journals, articles and internet sources.
The concept of talent management and the role of staff motivation schemes in context to
business.
According to the view of Heathfield (2021), talent management is mainly defined as the
anticipating of needed human resource for a business and the planning to meet those
requirements. Therefore, it is the full extent of HR cycle to draw in, installed, create, spur and
hold high performing representatives at workplace to increasing the professional ability of the
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business. Human Resource personnel perform and effective role in building business capacity
and that often starts with candidate recruitment and selection. Attaining a diverse workforce is
mainly considered the Holy Grail, but it can also be a point of confusion and friction. According
to the view of Slivera (2013), employee motivation termed as the eagerness, energy level,
responsibility or the measure of inventiveness which an individual worker brings to the business
over a regular routine. Inspiration plans can support the efficiency or representative's
commitment, accordingly, the non-money related plans actually have a spot in inspiration,
however their extension is restricted. Subsequently, the organizations are generally worry over
spurring the representatives at working environment, as workers are perceived as the core of the
business and the development and advancement of business is transfer over the capacity of
representatives at work environment. However, business is concern over implementing effective
motivation schemes like incentives and perks, long term and short term benefits, increasing
business opportunity, providing appraisal, rewards, compensation, flexible working, open culture
and so on, that are effective in motivating the employees at workplace to increasing the
professional ability of the business to attain growth and advancement. The motivation schemes
play vital role in developing the ability of working and also helps in developing the strength and
enthusiasm of employees working to increasing the operations of the business to gain growth and
development.
The impact of staff motivation schemes and talent management strategies over employee’s
retention at workplace.
According to the view of Mngomezulu, Challenor and Minapo (2015), talent the board
characterized as the efficient fascination, distinguishing proof, improvement, commitment,
maintenance and the arrangement of those individuals who are of specific worth to a business
either taking into account their high potential for the future or on the grounds that they are
satisfying business jobs. Business needs to remunerate or perceive in regard to build up an
equilibrium among the worker's objectives and business objectives and keep the representative's
resolve high. In the cutting edge, business period, associations are generally worry over
expanding the functional capacity of the business and for this; businesses are focuses over
implementing effective motivation schemes like incentives and perks, compensation, rewards,
monetary and nonmonetary benefits to the employees. Therefore, this has direct positive impact
over the activities and movement of the business. Moreover, inspiration plans help the business
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to expanding the maintenance of the representatives at work environment.
.
The issues face by John Lewis related to retention of employees at workplace.
According to the view of Sullivan (2016), employee’s retention termed as the key aspect which
helps the business to increasing the operational ability of the business. Therefore, John Lewis is
the well reputed business which has its wider operations and capture the wider market. Thus the
business is facing assorted issue related to employee retention like reducing the performance of
the employees, less employee’s collaboration, less productivity, high employee turnover and so
on. Which has direct impact over the operational ability of the business. In addition to this, high
employee turnover is the key challenge which is widely faces by John Lewis and this has direct
impact over the operation and progression of the business.
The ways, that can be implement by John Lewis in reducing the issue of employee retention.
According to the view of Perrce (2019), as the millennials starts to involve a more extensive part
of the labor force, worker's maintenance has gotten top of psyche of numerous organisations.
John Lewis has been subject to criticism within the Sheffield city region this year as a outcome
of the announcement to close their stores, thus, the widest employee owned business within UK,
they remain the standard bearer for the employee ownership. At the time, when the government
of UK has introduced employee ownership trusts in the year of 2014, their long term objective
was motivated more organisations to move to an individual ownership model most importantly
employed through John Lewis. There are assorted issues faces by the business due to retention of
employees and these are needs to be mitigated by the business to increasing the operational
ability of the business. there are assorted ways like training and development, incentives and
perks, rewards, compensation benefits, suitable employee retention policy, provide extra
benefits, providing workplace flexibility and so on, that can be implement by the business to
reducing the challenges that are faces by the business.
REFERENCES
Sullivan. J., 2016. Reasons Your Employee Retention Efforts Are Failing, and What You Can Do
About It. [Online]. Available through: < https://www.linkedin.com/business/talent/blog/talent-
engagement/reasons-your-employee-retention-efforts-are-failing>
Pierce. J., 2019. Minimizing Employee Turnover In A Changing Workforce. [Online]. Available
through: < https://www.forbes.com/sites/forbeshumanresourcescouncil/2019/09/05/minimizing-
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employee-turnover-in-a-changing-workforce/?sh=5cfd33123884>
Section Four: Activities and timescales
Activities –
Week 1 – Selection of topic
Week 2 – Developing aim and objectives
Week 3, 4, 5 – Conducting Literature Review
Week 6, 7, – Data collection
Week 8, 9 – Data analysis and interpretation
Week 10, 11– Conclusion
Week 12, 13 – Reflection
Week 14, 15 – Recommendations
Week 13 – Submission of final project
How long this will
take:
7 days
7 days
21 days
14 days
20 days
13 days
12 days
14 days
1 day
Milestone one: __Title has been choosing and approving successfully_______________
Target date (set by tutor): ____________________
Milestone two: ____All the activities and tasks related to study are completed on
time___________________
Target date (set by tutor): ______________________
Gantt Chart
Section Five: Research approach and methodologies
Research philosophy is named as the particular interaction or the apparatuses which are executed
to distinguish, pick, measure and investigate the data in connection to a specific study
phenomenon. This part of research is specifically efficient in assisting the entire investigation
based on the aspect of investigating the potential impact of staff motivation schemes and
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strategies of talent management over increasing the retention of employees at work place in right
manner by the execution of valid and reliable methodologies and tools. The suitable selection of
methodologies is imperative for the study to execution each aspect in suitable manner to generate
significant outcome.
Research Philosophy- This section of research onion model is categorised into two main types
which consist of Interpretivism and positivism research philosophy. Positivism research is a
philosophical hypothesis which expresses that veritable thought and information is only inferred
through experience of regular marvel and their properties and relation. Interpretivism research
philosophy is a framework and practices within the social investigation which is invested in
philosophical and methodological ways of understanding social reality. In the case of this present
investigation work, use of positivism philosophy is seemed most suitable as it supports a most
systematic or scientific way of study based in objective nature of research. Therefore, this will
provide support to the work in accumulating the suitable facts and figures based on the aspect of
the impact of motivation schemes over increasing the retention of employees at workplace.
Research approach- Research approach is chiefly of two kinds like deductive and inductive
exploration approach, hence, The two are significant applied with the research philosophy as the
deductive approach will be suitable for quantitative analysis whereas, inductive is suitable for
Interpretivism research. On account of this current examination work based on the aspect of
investigating the potential impact of staff motivation schemes and strategies of talent
management over increasing the retention of employees at work place, deductive examination
will consider by the specialist as it is powerful in giving definite examination over the spaces that
are explored by the others and furthermore creating investigation over the accessible theories
corresponding to the part of staff motivation schemes the executives as then, at that point test
theory that are created through the examination of the hypothesis. This approach is widely
siutbale for executing detailed analysis which encompasses over positivism approach.
Choices of method- The decision of examination procedure is hand-off more than three
perspectives for example mono exploration technique, mixed and multi. Therefore, the selection
is mainly relay over the type of information which is accumulated to aid the study in right
manner. For the reasonable execution of the current investigation relay over the area of
investigating the potential impact of staff motivation schemes and strategies of talent
management over increasing the retention of employees at work place, mono technique will
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consider by the researcher as the whole assessment will be transfer over quantitative
examination. In any case, this is the most appropriate instrument to execute expressive
assessment with amassing of data inside numerical and factual angles associated with the aspect
of staff motivation schemes and helps in retaining the employees at workplace. However, the
selection will be favourable as it aids value in accumulation of statistical and mathematical
information which are effectively observed and outcome will be obtained effectively.
Research strategy – There are many research strategies including quantitative survey, structures
and unstructured interview, systematic literature review, action research, questionnaire and so
on, this study will make use of quantitative survey strategy where, questionnaire will be
designing that covers the aim and objectives of the research. Therefore, this will be the most tool
which helps in gathering information from the wider population and providing significant results.
Data collection method – This is the most suitable aspect of research onion as t mainly consist
over primary and secondary source of data collection. In this current examination, based over the
area of investigating the potential impact of staff motivation schemes and strategies of talent
management over increasing the retention of employees at work place for the amassing of data
both primary and secondary sources will consider by the analyst. Accordingly, primary
exploration will be viable in social event direct information with the help of review where survey
will consider assembling data. Then again, secondary sources like books, diaries, articles, past
examination, etc are powerful in creating literature review to help the hypothetical system.
Sampling – This is the most considered aspect of research onion, as it mainly indicates the
participants who are selected to execute an analysis. Thus, this is for the most part incorporating
more than two sorts like probabilistic and non-probabilistic inspecting. On account of this current
examination work, based on the topic of investigating the potential impact of staff motivation
schemes and strategies of talent management over increasing the retention of employees at work
place, sample will be select by applying random sampling tool by applying probabilistic
sampling tool. Subsequently, this will be the best instrument to pick individual randomly and
keep away from biasness. The sample size for the examination will be 50 employees of John
Lewis, as the business personals are more liable in rendering effective information which are
related to the specified subject as they are having suitable information about the business aspects.
Time Horizon: The determination is transfer throughout Cross sectional and Longitudinal time
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horizon. On account of this current examination, cross sectional time horizon will execute by the
research as it is successful in consummation of the undertaking inside the predefined time region.
Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which has been or will be submitted for another
qualification and is appropriate.
Agreed: ________________ (name)_______________ Date ______________
Comments and agreement form project proposal checker( IV sampling)
Comments (Optional):
I confirm that the project is appropriate.
Agreed /Disagree: (Name of the IV) Date
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Research Ethics approval form
All students conducting research activity that involves human participants or the use of data
collected form human participants are required to gain ethical approval before commencing their
research. Please answer all relevant questions and note that your form may be returned if
incomplete.
For further support and guidance please see your respective Unit Tutor:
Before completing this form, we advise that you discuss your proposed research fully with your
unit tutor. Please complete this form in good time before your research project is due to
commence.
Section 1: Basic details:
Project title:
To investigate the potential impact of staff motivation schemes and strategies of talent
management over increasing the retention of employees at work place. A study on John Lewis.
Student name:
Student ID number:
Programme:
College Name:
Intended research start date:
Intended research end date:
Section 2 Project summary
Please select all research methods that you plan to use as a part of your project:
 Interviews Yes No
 Questionnaires Yes No
 Observations Yes No
 Use of personal records Yes No
 Data Analysis Yes No
 Action Research Yes No
 Focus Groups Yes No
 Others (Please specify) :
Section 3: Participants
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Please answer the following questions, giving full details where necessary.
Will your research involve human participants?
Yes
Who are the participants? Tick all that apply:
Ages 12-16: Young people aged: 17-18 Adults:
How will participants be recruited (identified an approached)?
The participants will be employed through using simple random sampling method.
Describe the processes you will use to inform participants about what you are doing:
To inform the participants, diverse communication tools will be use like emails, telephone.
How will you obtain consent from participants? Will this be written? How will it be made clear
to participants that they may withdraw consent to participate at any time?
The consent will gain by requesting that members fill assent structure. It is in the composed
structure. They will educate preceding take inclusion in examination that they can draw their
assent any time from the investigation. Accordingly, Email is the perceived as the most suitable
hotspot for giving agree to the members. Hence, this primarily present in composed type of
message, where the specialist is guaranteeing the members that they can pull out their assent
from the examination according to their own decision, along these lines members are allowed to
pull out their assent from the exploration any time.
Studies involving questionnaires: will participants be given the option of omitting questions that
do not wish to answer?
Yes No
If no please explain why below and ensure that you cover any ethical issues arising from this
Studies involving observation: Confirm whether participants will be asked for their informed
consent to be observed.
Yes No
Will you debrief participants at the end of their participation (i.e give them a brief explanation of
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the study)?
Yes No
Will participants be given information about the findings of your study? (This could be a brief
summary of your findings in general)
Yes No
Section 4: Data Storage and Security
Confirm that all personal data will be stored and processed in compliance with the Data
Protection Act (1998)
Yes No
Who will have access to the data and personal information?
The data and personal information will be accessed by researcher only.
During the research:
Where will the data be stored?
The data will be stored in pen drive and laptop
Will mobile devices such as USB storage and laptops be used
Yes No
If Yes, please provide further details:
After the research:
Where will the data be stored?
The data will be stored in pen drive and laptop.
How long will the data and records be kept for and in what format?
The data and records will be kept for long time and in the word document and in soft copy
as well.
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Will data be kept for use by other researchers? Yes No
Section 5 : Ethical Issues
Are there any particular features of your proposed work, which may raise ethical concerns? If so,
please outline how you will deal with these:
It is important that you demonstrate your awareness of potential risks that may arise because of
your research. Please consider/address all issues that may apply. Ethical concerns may include,
but are not limited to the following :
 Informed consent.
 Potentially vulnerable participants.
 Sensitive topics
 Risk to participants and /or researchers
 Confidentiality/anonymity
 Disclosures/ limits to confidentiality
 Data storage and security, both during and after the research (including transfer, sharing,
encryption, protection).
 Reporting
 Dissemination and use of your findings.
Section 6: Declaration
I have read, understood and will abide by the institution’s Research and Ethics Policy:
Yes No
I have discussed the ethical issues relating to my research with my Unit Tutor:
Yes No
I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of the ethical issues that may
arise in the course of my research
Name: Date:
Please submit your completed form to your supervisor and also attach to the Research
Proposal when submitting to Turnitin.
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