Management and Operation (Marks and Spencer)

MANAGEMENT AND OPERATION (MARKS
AND SPENCER)

TABLE OF CONTENTS
Operation management
PESTLE
SWOT
Leadership
Difference between role of leader and manager
Difference between leader and manager
Conclusion
References

Operation management
As per the view of Sheshi, A. and Kërçini, (2017) Operation management
involve managing and administrating various operations attached to the
organization structure of the M&S.
 Operation management involve implementing all the associated operations
of the company in a way the organization can achieve the higher level of
efficiency from all the operations of the company
Overview of Company
Marks and Spencer(M&S) is a retail company based in UK..
 Michael Marks and Thomas Spencer are the founder of the company.
Company started its business operations in the year 1884

Cont..
Enable to achieve business objectives
 Kamarulzaman,( 2016) stated Operation management enable the company management to achieve the overall
business objectives.
 Optimum utilization of resources is among the key objective of operation management.
Abuzaid, (2016) stated that The management of M&S plan all its business operations in a way that the company
can achieve the best operation efficiency within the estimated time frame.
Improve productivity:
 Operation management play the key role in improving the productivity of the employee's of the company.
Optimum resource utilization
 Operation management play the very crucial role in utilizing all the company's resources in the most optimum
manner.