Technology Incorporation in Hospitality Industry
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Added on 2020-04-01
Technology Incorporation in Hospitality Industry
Added on 2020-04-01
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Running head: TECHNOLOGY INCORPORATION IN HOSPITALITY INDUSTRY1Technology Incorporation in Hospitality Industry.NameInstitutionCourseDate
TECHNOLOGY INCORPORATION IN HOSPITALITY INDUSTRY2Executive SummaryMonet is an organization which ventures in the hospitality industry. The industry was formed after merging of a group of 5-holiday resorts. The reason behind coming together of the resorts was to deliver satisfactory services to the customers as well as increasing the profit margins. To achieve the objectives, the organization incorporated information technology (IT) in its process which included the development of booking website to enable direct bookings. A complimentary mobile app was also developed to facilitate the process of reservations. The paperalso reports the operation of the firm with the application of information technology which includes the continuous progress of the organizations. Necessary recommendations are also madeconcerning the emerging issues and areas of weaknesses of the firm.
TECHNOLOGY INCORPORATION IN HOSPITALITY INDUSTRY3Table of ContentsExecutive Summary.....................................................................................................................................2Introduction.................................................................................................................................................4Assumptions of the report............................................................................................................................5Critique Management Decision...................................................................................................................5Integrated ERP solution...........................................................................................................................6Development of company website.......................................................................................................6Complimentary mobile Application.....................................................................................................7Web 4.0- Level ultra-intelligent electronics.............................................................................................8The information Systems.............................................................................................................................8The information technology........................................................................................................................9Mechanisms of attracting new customers..................................................................................................10Conclusions...............................................................................................................................................11Recommendations.....................................................................................................................................11References.................................................................................................................................................11
TECHNOLOGY INCORPORATION IN HOSPITALITY INDUSTRY4IntroductionThe continuous development of information technology has made it mandatory for all organizations to incorporate it into their operations. It is because all processes involving the management of organizations need the application of information system to ensure fast and reliable execution. Monet is an organization which is operating in the hospitality industry offering holiday resorts. The company is formed after merging of five-holiday resorts who need to bring their effort together to ensure that they increase their services and meet the customer's expectations. Currently, the firm incorporates a broad range of living quarters consisting of final paper, bed, and breakfast with luxurious suites in almost all parts of Australia. To ensure the company attracts customers from all corners of the world, the firm should incorporate information systems and information technology in its operations. Today, the globe has adopted a digital plan in the sector of business, and the Monet organization should not be exceptional. There is an urgent need to develop a company website to ensure the services are available online and customers can access them irrespective of their locations. The website has services of bookings and travel amongst many others. The company also company also aims at developing a complementary mobile application which should be linked directly to the website to ensure similarity in activity flow of the organization. The mobile application should cater for the prices of the services offered and their prices which should vary dynamically based on demand and seasonal factors. The system of the management builds on an integrated ERP solution and Web 4.0 level ultra-intelligent electronic portal.This paper, therefore, highlights on main issues to be incorporated in the process of implementing the idea. The paper outlines the assumptions to be made in the process of
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