Managing & Developing Innovation & Creativity in Tesco HRM: Solutions, Implementation Plan, and Innovation Audit Methodology

Managing and
Developing Innovation
and Creativity

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Identification of certain problem or need that presents within the organisation.........................3
Application of innovation or creative methodologies to the production of likely solutions.......4
Select a solution and make an implementation plan....................................................................5
Application of an innovation audit methodology.......................................................................6
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
Books and Journals:...................................................................................................................10
Online:.......................................................................................................................................10

INTRODUCTION
Innovation is one of the most prominent things that helps organisation to gain long-term
competitiveness. Innovation refers to replace or improve something. It can be done on anything
such as product, service and process. Organisations have different choices to boost their
competitiveness, they can develop a differentiation strategy or price leadership. In both cases,
innovation is important. Innovation is often a new product or service, but it can also be a new
method or solution of doing something or even a new a manner of thinking. On the other side,
creativity defines as the ability to surpass the ordinary. It involves the critical thinking skill that
enables an individual to think out of the box and to come up with fresh and new ideas to
problems. This presentation is based on the Tesco Company. It is one of the global retail
companies that aims to offer groceries and general merchandise to its customers. The
headquarter of Tesco is situated in Welwyn Garden City, England. Jack Cohen was founded the
company in 1919. It has global business operations in more than eleven countries. This
presentation will determine the certain problem or need that presents within the industry, firm,
operational or market functional areas such as marketing, accounting, HRM or even operations.
It will apply some innovation or creative methodologies to the production of realizable solutions.
Then, it will construct a plan for the implementation of innovation within the business. At the
end of this presentation, it will demonstrate the potential issues that innovative solutions may
encounter, together with some recommendations has been done to overcome such barriers in the
plan.
TASK
Identification of certain problem or need that presents within the organisation.
In the regular functioning of the business, it becomes very essential for the organisation
to be focused on their key areas, domains, firm or even the whole industry. The changes can take
place at any time and in any way so that company must be ready themselves to ascertain those
circumstances with appropriate solutions and ways. Identifying problems and issues in the
company is important in order to resolve them appropriately and on time so that it won't affect
the complete functioning of the business. In respect to Tesco Organisation, it is seen that the
company is facing certain issues in the field of HRM. This functional area basically deals with
the management of human resources that is employees in the company. This area involved in the

process of hiring, recruiting, selecting, training and development, compensating and rewarding,
motivating, organising and coordinating employees for the better efficiency and productivity of
the organisation. HRM faces the difficulties in the retention and attraction of employees towards
their brand. As the global pandemic influences every business activity and functioning, it also
affects Tesco as most of the employees leave their organisation due to the insufficiency in the
work and HR management is highly responsible to look out these things. Identifying the right
candidate is also crucial to the organisation because if the right candidate is hired in the
organisation, then, it may lead the company towards success and achievements, but if one single
person is wrongly hired may affect the costs and expenses of the organisation, together with,
influences its business productivity. HR domain is the key area that looks upon each and every
department while identifying their needs and requirements of employees. This functional area
supports in fulfilling the seats by right candidate who have enough competencies and knowledge
to fulfil their obligations for the business. Hence, Tesco is required to resolve those issues in
their HR department so that they can right members in their business to attain the goals and
targets.
Application of innovation or creative methodologies to the production of likely solutions.
In addition to Tesco, it like to exploit industry proven funnels or methodologies and most
of the groups like to make their own. The following are four common innovation methodologies
that can be worked for the respective organisation:
 Six sigma: This methodology is most generally exploited to identify new efficiencies or
process enhancements. The key components of the innovation process cover define,
measure, analyse, enhance and control. By define the issue, measuring performance for
advancement and assembling enhancement suggestions and then plan is implemented.
 Agile: One of the reasons that most people utilise idea management in conjunction with
agile programs is due to the enhancement and prioritisation are the main parts of the
process. Product needs, feature requests can be submitted as ideas, prioritised by many
assessment methods and made-up and enhanced at the same time with the support of the
crowd.
 Design thinking: The best point of the design thinking is that it is socialised in the
corporate world and almost every person has something to share and through the best
idea can be generated. It will also help in creating more opportunities for the company.