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RUNNING HEAD:REPORT FOR HRM REPORT FOR HRM Name of the Student: Name of the University: Author’s Note:
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1REPORT OF HRM Executive summary The European Club, formed in 1900, is situated in Central London. The vision and mission statement of this non-profit making charity can be represented as high-quality hospitality at affordable prices. This organisation offers scholarships for gifted children from poorer countries the opportunity to study in the UK. Revenue of this club for the charity comes from the operation of The Fox and Hound Bar and several bedrooms for the club member. However, there are certain issues in this club for which the new CEO of the charity is interested to bring some changes. That is the reason, the CEO of this company approached an HR consultancy service. Afteranalysingtheentirescenario,theHRconsultancyserviceshassuggestedthatthe Democratic leadership strategy must be followed and SHRM must be implemented to monitor the activities of the HR department.
2REPORT OF HRM Table of Contents Introduction:....................................................................................................................................3 Impact of management and leadership theories on organisational strategy and structure:.............3 Impact of management theories:..................................................................................................3 Impact of leadership theories:......................................................................................................5 Impact of organisational strategies, structures and culture on the management of HR...................5 Present scenario of the European Club:...........................................................................................7 The impact of the existing culture and organisation structure:........................................................8 Proposed strategy and its implementation:......................................................................................9 Conclusion:....................................................................................................................................10 References:....................................................................................................................................11
3REPORT OF HRM Introduction: The European Club, formed in 1900, is situated in Central London. The vision and mission statement of this non-profit making charity can be represented as high-quality hospitality at affordable prices. This organisation offers scholarships for gifted children from poorer countries the opportunity to study in the UK. Revenue of this club for the charity comes from the operation of The Fox and Hound Bar and several bedrooms for the club member. However, there are certain issues in this club for which the new CEO of the charity is interested to bring some changes. An HR Consultancy Services is approached by the CEO to develop a strategic human resource management plan for the club and Eid and the architectural firm is hired for the refurbishment of the Fox and Hound bar. This report aims to develop a leadership strategy which will support the organisational mission, vision, objectives and values of the European Club. In thisreport,theimpactofleadershiptheoriesonorganisationalstrategy,theimpactof organisational strategy and structure on the management of HR will be analysed. The present HRM strategy of this club will be analysed and linked with leadership, HRM, and management. The impact of the present organisational structure of The European Club on the organisational performance will be analysed. Impact of management and leadership theories on organisational strategy and structure: Impact of management theories: In this part, the impact of management theories on the organisational structure and organisational strategies will be discussed. There are certain management theories which are used widely by several organisations. Scientific management theory, systems management
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4REPORT OF HRM theory, contingency management theory, theory X and theory Y.Scientific management theory, developed by Frederick Taylor, analyses and synthesizes workflows. This management theory helps an organisation to boost economic efficiency level of production (Shafritz, Ott and Jang 2015). This management theory is the earliest attempt to align science with the management procedure (Lynch 2014).System Management Theorystates that a system is the collection of parts brought together to achieve the objectives. Same as employees are part of a company. This theory helps a company to align its parts, which are employees, to achieve the business objectives (Knights and Willmott 2016).Contingency Management Theory, formed by Fred Fielder, refers that one management approach cannot be suitable for every business organisation (Hall 2016). Management approach of an organisation can be affected by three variables. There is no common management strategy to manage different organisations (McAdam, Miller and McSorley 2019). Leaders must have the ability to identify management theories which is suitable for the company. The leader should be flexible to manage the changing environment.Theory X andTheory Y, formed by Douglas McGregor, analyse the employee work enthusiasm and management.Theory Xis a pessimistic aspect of employees, which portrays that without incentives employees cannot work (Singh 2016).Theory Y, an optimistic of employees, portrays that by creating a collaborative and trustworthy relationship between employees and manager, the business objectives of a company can be accomplished (Gürbüz, Şahin and Köksal 2014). By using management theories, an organisation can get several benefits. To develop an organisational strategy, management theory is necessary. Management theory simplifies the decision making procedure for a company. Based on the organisation size, and industry in which the organisation is operating, services and goal, the management team of an organisation has to choose specific management theories.
5REPORT OF HRM Impact of leadership theories: There are certain widely used leadership theories which can influence the organisational structure and organisational strategies.Trait Theoryof leadership emphasises certain features which are empathy, likeability, decision-making, integrity, critical thinking, and assertiveness (Sethuraman and Suresh 2014). In theAutocratic leadership, while making important decisions the leader does not consult with subordinates (De Hoogh, Greer and Den Hartog 2015). In the Democratic leadership, theleader asks every subordinate's opinion while making a decision (Beerbohm 2015). In theLaissez-Faire leadership, the leader allows the subordinate to take their own decisionsand act accordingto thedecision (Sethuramanand Suresh 2014). In the Transformational leadership, leader motivates the subordinates to achieve the biggest goals and execute the plan to achieve the organisational objectives (Sethuraman and Suresh 2014). In the Transactional leadership, the leader provides rewards to the best employees and punish those employees, who you do not perform (Sethuraman and Suresh 2014). Leadership theories can affect organisational structure and organisational strategies. An effective leader can influence the subordinates and guide them to achieve the business objectives of an organisation. An effective leader can develop an organisational strategy to achieve the goal of the company. An effective leader can influence the entire member of the organisation and motivate them to cooperate to achieve the business objectives. Impactoforganisationalstrategies,structuresandcultureonthe management of HR In this part, the impact of organizational strategies on HR management will be discussed. Organisational strategies can help a company to evolve its business over time. To achieve the
6REPORT OF HRM business objectives HR management helps a business organisation by improving the human resource of the company (Heffernanet al.2016). HR management of a business organisation has the responsibility to support the business organisation to achieve the goals. According to the business strategy, the HR department of a company has to prepare its training and development plan for the employee. The activities of the HR department are influenced by organisational strategies. The connection between organisational Strategies and management of a company can help a business organisation to enhance profitability, manage obstructions, and ensure workplace mandates (Heffernanet al.2016). TheorganisationalstructurecancreateanimpactontheHRM.Toaccomplish organisational goals, the business organisation has to depend on the employees. An efficient and engaged workforce can help the business organisation to fulfil its objectives (Purce 2014). The HRM develops a plan to create the most efficient and engaged workforce. Effectiveness of an organisation depends on the organisational structure. Employee engagement is influenced by the organisation structure. Also, the organisational structure can extract a certain group of employee (Purce 2014). So it can be said that the organisational structure influences the HRM of a company. Being influenced by the organisational structure, the HRM develops the HR policy. Organisational culture influences the HRM of a company. Recruitment, retention, and retirement are the primary three aspects of HRM. Organisational culture influences all of these aspects. Based on the organisational culture, the HR department of a company choose candidates for recruitment (Halimet al.2014). Organisational culture influences the retention policy, which is developed by the HR department, of a company. To retain the efficient employees, HRM offers certain benefits and opportunity. Retirement policy of a company is influenced by the organisational structure of that company. To boost employee engagement, HRM of a company
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7REPORT OF HRM takes several initiatives (Halimet al.2014). So it can be said that the organisational structure of a business organisation creates an impact on the HRM. Present scenario of the European Club: In this part, the effectiveness of the current Club HRM will be identified. The link between the leadership, management and HRM of the European Club will be discussed. At present, the HRM of The European Club is in bad shape. There are certain issues which portray the present scenario of the HRM of this club. ï‚·Human resources of this club are not in good condition. ï‚·Employees of this organisation are not satisfied. Training and development program is not offered by this organisation. ï‚·According to the employees of this organisation, there is a lack of opportunity. ï‚·This organisation is not successful to retain the best employee and hire the best candidate as employees. ï‚·The vision and mission of this club are not implemented appropriately. ï‚·Employee engagement is not in good shape. ï‚·At present, to generate revenue this organisation has to use advanced technology for reservation and payment system. ï‚·Employees are not encouraged for innovative ideas by the company. So it can be said that the HRM of The European Club is not that effective. The HR policy of this organisation is not able to manage the workforce. The HR policy of this company is not successful to enhance employee engagement and employee satisfaction. So that is the reason for which a modification of the HR policy of this company is necessary.
8REPORT OF HRM In this part, the link between the leadership, management and the HRM of this club will be discussed. The charity of the European Club is controlled by the Board of Trustees, who are the member of the Board of Director. The CEO sits on the Board of Directors. Club secretary and General Manager provide details and report to the CEO. Hierarchy system is followed in this organisation.However,thepreviousCEOwasbusy withCharity30 yearsandleftthe responsibility of the management of the club to be General Manager, who has retired in this year. ThepresentCEOofthisorganisationbelievesthatthisorganisationisinefficientand underperforming. The present scenario of this organisational reflects that the leadership of this organisation is not appropriate. The HRM of this organisation and management does not work appropriately.Thesuccessofanorganisationdependsontherelationshipofleadership, management and HRM. If these three pillars of an organisation work together then it can be said that an organisation will be successful to achieve its objectives. So there is a lack between the leadership, management and HRM department of the European Club. The impact of the existing culture and organisation structure: In this part, the impact of the existing culture and organizational structure of the European Club on the success of the club project and the motivation of staff will be discussed. Board of directors of this organisation is part of the Board of Trustees. General Manager and Club Secretary report to the new CEO of this organisation. The Club Secretary of this organisation has the responsibility to manage the bar and restaurant, functions, events and Executive Chef. It can be said that the characteristic of the organisational structure of this organisation is very much hierarchy. The organisational culture is not in good shape. There is a lackofopportunityfortheemployees,employeeengagementinitiativesandemployee satisfaction. This organisation does not offer any training and development for the employee,
9REPORT OF HRM which can boost the efficiency of the employee. The Innovative ideas of the employees are not prioritised by the management of this organisation. Employees of this organisation are not rewarded when they perform their best. Employees of this organisation are not happy with the manager. The Vision and Mission of this organisation are not implemented appropriately. The former CEO was busy with charity, who had the responsibility to control the management. During the tenure of former CEO, the general manager controlled the management of this organisation. So it can be said that the present organizational structure and culture will be an obstacle for the club project. It is difficult to convince the member of this club for the refurbishment of the Fox and Hound bar. To do that, the members need to pay more for the services. It is not possible to shut down the club completely for the Club project. That is the reason it can be said that the present organisational culture and structure will be an obstacle for the project. Proposed strategy and its implementation: In this part, a leadership strategy will be recommended and the way this strategy can be developed,monitoredandevaluatedwillbeanalysed.Itcanberecommendedthatthe Democratic Leadership strategy will help this organisation to enhance employee engagement. While making any decision from the subordinate employee will help this company to collect innovative ideas from the employees. This initiative will deliver a feeling of importance to the employees. According to the present CEO of this organisation, this organisation is inefficient and underperforming. An approach of Strategic Human Resource Management will be applied in this organisation, which we monitor and evaluate the major policy of this organisation (Baileyet al. 2018). SHRM will align the organisational mission with the goal of the employees. To create an efficient workforce, the HR department of this organisation will offer training and development
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10REPORT OF HRM program to its employees (Delery and Roumpi 2017). Innovative ideas of the employees will be emphasized by the management team. The HR department of this organisation will offer extra opportunities for the employee. An appropriate strategy will be developed which will help this company to retain the best employees and recruit the best candidates as employees. Performance measurement for the employee will be started. Based on the result of performance measurement employees will be rewarded. Conclusion: Thus it can be concluded that the present situation of the European Club must be changed. The Democratic Leadership strategy should be followed. The approach of SHRM must be implemented to improve the HR department of this organisation. It will align the goals of the employee and the objectives of this organisation. By providing training and development and other opportunities, the HR department can help this company to make an efficient workforce, who will be Interested to achieve the objectives of the European Club.
11REPORT OF HRM References: Bailey, C., Mankin, D., Kelliher, C. and Garavan, T., 2018.Strategic human resource management. Oxford University Press. Beerbohm, E., 2015. Is Democratic Leadership Possible?.American Political Science Review,109(4), pp.639-652. De Hoogh, A.H., Greer, L.L. and Den Hartog, D.N., 2015. Diabolical dictators or capable commanders? An investigation of the differential effects of autocratic leadership on team performance.The Leadership Quarterly,26(5), pp.687-701. Delery, J.E. and Roumpi, D., 2017. Strategic human resource management, human capital and competitive advantage: is the field going in circles?.Human Resource Management Journal,27(1), pp.1-21. Gürbüz, S., Şahin, F. and Köksal, O., 2014. Revisiting of Theory X and Y.Management Decision. Halim, H.A., Ahmad, N.H., Ramayah, T. and Hanifah, H., 2014. The growth of innovative performance among SMEs: Leveraging on organisational culture and innovative human capital.Journal of Small Business and Entrepreneurship Development,2(1), pp.107-125. Hall, M., 2016. Realising the richness of psychology theory in contingency-based management accounting research.Management Accounting Research,31, pp.63-74. Heffernan, M., Harney, B., Cafferkey, K. and Dundon, T., 2016. Exploring the HRM- performance relationship: the role of creativity climate and strategy.Employee Relations. Knights, D. and Willmott, H. eds., 2016.Labour process theory. Springer.
12REPORT OF HRM Lynch, K., 2014. New managerialism: The impact on education.Concept,5(3), p.11. McAdam, R., Miller, K. and McSorley, C., 2019. Towards a contingency theory perspective of quality management in enabling strategic alignment.International Journal of Production Economics,207, pp.195-209. Purce, J., 2014. The impact of corporate strategy on human resource management.New Perspectives on Human Resource Management (Routledge Revivals),67. Sethuraman, K. and Suresh, J., 2014. Effective leadership styles.International Business Research,7(9), p.165. Shafritz, J.M., Ott, J.S. and Jang, Y.S., 2015.Classics of organization theory. Cengage Learning. Singh, R., 2016. The impact of intrinsic and extrinsic motivators on employee engagement in information organizations.Journal of Education for Library and Information Science,57(2), pp.197-206.