Artificial Intelligence in Human Resources and the Future of Teaching Profession

The Human Resource department of any organization is more “human” oriented than any
other division of any organization. In the present times, the Artificial Intelligence is
revolutionizing the field in a major way by the addition of an improved functionality and
intuitiveness.
In the field of recruitment, there are endless advantages. For example, Artificial Intelligence
chatbots are capable of connecting to prospective employees and understand their suitability,
and encourage them for the process of application. They can also process a high volume of
resumes without human intervention, and find the suitable candidate, with the use of
keywords and profound algorithms (D'Orazio 2018).
The Artificial Intelligence helps to remove repetitive tasks and automates tasks like
onboarding, job training, and as well as recruitment.
This, however, does not mean that the Artificial Intelligence does away with the human touch
or personal attention. It only brings out a whole new dimension for the profession to ensure
competency and time saving.
The main driving force behind AI in the HR industry is the handling of massive data. Along
with that the benefits of AI are multifold. Personalization of the training process is an
important aspect of AI, since each individual has different abilities as well as pace to learn a
particular work or assignment. AI helps to personalize corporate learning by integrating a
wide range of data related to behaviours and learning experiences. By automating the
workflow, the AI software in a couple of years time are expected to schedule interviews,
employee performance reviews, onboarding of employees and would even be equipped to
answer the basic HR questions (Biro 2017). During the recruitment process, it becomes
difficult for the Human Resource team to analyse a person based on their base-level data.
Even though at a nascent stage, one particular software in AI does predictive analysis using
natural language. This in future shall help in the process of speedier recruitment with lesser
mistakes. AI is also expected to have all data regarding the company, and thus comes the
benefit of creating improved prediction models to revamp efficiency and cost saving
methods.
The AI has manyfold benefits but using a robot or a machine with artificial intelligence has
its own challenges. It needs to be used by experienced employees in appropriate
circumstances. AI may improve the process of prediction but it cannot be 100% error free.
The management should keep in mind that the AI is efficient but not without human
intervention. Human importance cannot be downplayed because of Artifical Intelligence. The
AI should also be setup based on ethical ideas like transparency, equality, confidentiality and
objectivity. The AI software should regularly be audited, monitored and controlled, to avoid
any negative consequences of over dependence (Reilly 2018).
AI, like any other scientific discovery has both its pros as well as cons. However, according
to a report, 59% of organizations are contemplating the AI implementation strategies whereas
the rest 41%, already utilizing the benefits. A study conducted by IBM, reveals that 69% of
the CEOs interviewd believe that AI shall take HR to a new dimension and it is here to stay.