This document discusses the value and importance of employee relations, the fundamentals of employment law, mechanisms for managing employment relationships, and the impact of positive and negative employee relations on stakeholders. It focuses on the case of M&S retailer in the global marketplace.
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The Work and Employment Relationship 1
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Contents INTRODUCTION...........................................................................................................................3 MAIN BODY..................................................................................................................................3 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12 2
INTRODUCTION Employee relation refers to the organization’s efforts to create or maintain the positive relationship with its staff members. It is based on the concept in which establishing a strong coordination, maintain positive and constructive a strong relations. In this report, it has chosen M&S retailer in order to identify the current business aspects in global marketplace. This report will discuss about the value, importance of employee relations in term of application, explaining the various fundamental employment legislation to provide the better legal rights. This documentation will discuss the different rights, duties and obligation of both employee and employers in the workplace. The report will describe the mechanism for managing the employment relation, analysis the stakeholders contribute in positive employee relationships. Furthermore, analysis the impacts ofboth positive and negative employee relations on different stakeholders. MAIN BODY Explainthevalueandimportanceofemployeerelationsinapplication,describedthe fundamentals of employment law. InM&S,Every individual at the workplace can share a particular relationship with employee and management. Human beings are involves the particular tasks, who can start working just at push of a mere button. Marks and Spencer is a leading retailer enterprise which can expand their business in global marketplace. Within Marks and Spencer, manager of enterprise can understand the value, importance of employee relation in particular application. The value of employee relationship are creating and developing a strong relation on the basis of fairness, trust and mutual respect (Aloisi,and De Stefano,2020). These are values are supported by employee relations process, procedures and structures. The entire business ofM&Sis possible to establish a better collaboration and involves mutual dependencies, interest, even when conflict among employees arise. A healthy relation among employees can share a better opportunities at workplace. 3
Importance of Employee relations Fairness and consistency- ï‚·Work become easy if it can share or exchange information among all staff members. This can possible when healthy relation with workers, would ease the work load on the M&S. in this way, it is directly impact on the M&S to increase the entire productivity as well as profitability in marketplace. In M&S, manager can do everything and assign the every tasks effectively and efficiently. Workers are understanding their own responsibilities and must divide the among team members to accomplish assigned tasks. It is the good way to assist in making complex work task easier. Handle grievance- ï‚·The organization has become happy place for every staff members in order to establish a strong relationship between staff members. In M&S, individual trends to be lose focus, concentrated if arise the stress level, unnecessary tension (Budd,2020). Manger of M&S hasbeentriedtoobserveallthesethings,alwaystrytoestablishflexiblework environmentforstaffmembers.Manypeoplehaveconcernedaboutthebusiness practices that needs to be implemented in the M&S. Effective communication- ï‚·An individual feels motivated in M&S of others, manager can establish a strong trust and loyalty. One feel can secure or confidence, thus delivering the best facilities as well as service of employees. This kind of thing can possible because of employee engagement and relationship between staff members. The importance of employee relation is to enhance the flexible working environment. 4
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Fundamental of Employment Law- Employment law is the areas that governs the relationship between employee and employers in the organization. In M&S, manager is always focused on the employment law, which is always supports for giving the equal rights of their employees in marketplace (Carollo, Guerciand Parisi,2020). By implementing the employment law, it should require to become important for equipped to recruit, hire and manage employee needs. The fundamental of employment law is highly inter-active two way part workshop, primary aimed is to setup appropriate regulations. Manager of M&S has gained the brief knowledge and then implement in the workplace. Therefore, every staff members have been followed the rules and regulations. According to health and safety work act 1974, M&S has been provided the better healthy environment for staff members. According to the employment right Act 1996,it has provided the inclusive pieces of employment legislation, covering the variety of aspects such as employment contracts, unfair dismissal and friend-family leave. These kind of regulations are mainly applicable in the organization. In this way, it can manage or control entire business operation and function. Discuss about the different types of rights, duties and obligation an employer and employee in the workplace. In this section, it has been described about the rights, duties and obligation of an employer and employee in the workplace. Employers has been setup the particular criteria by communicating job expectations. M&S has been followed the suitable rules, rights to become safe according to the working condition or situation. Each and every employee in M&S must have to do certain tasks and achieve desirable goal or objective. Rights, duties of employers- Employers have a particular responsibilities to provide the safe working culture of their staff members. Sometimes, it comply with occupational safety and other kind of health related standards.Incase,workersdiedatworkplaceduetoaccident(Duggan,Shermanand 5
McDonnell,2020). M&S has provided the specific amount of money. The primary goal of employer is to reduce the death or injury while providing the better health services in the workplace. According to the federal law, Employers must have follows the specific regulates working condition for most of jobs, with certain exemptions. It ensure that every staff members are paid with fair wage for reasonable workload. 6
Obligation of employers- The obligation of employers are organised the workshops and awareness among different programmes, this will help for identifying the performance of every staff members. M&S has been formulating disseminate an internal policy and find the resolution. This is very effective for employers to promote the equal right among employees. Rights, duties of employees- In M&S, employee can protect or secure themselves by consideration of safety protocols at certain level. It can be used the different tools, platform under the influence of illegal activities. They have right of employee to compliant against illegal activities for business authority (Erikson,2021). The duties of employee to must accurately prepare a report within specific time intervals. It is expected to make efficient use of their time within particular work week. At that time, each employee is responsible to know about company policies and handle certain tasks in proper manner. Obligation of employees- In M&S, Employees have a specific obligation under health and safety related laws. Each and every staff members in organization who carries out the own capacity for business or employers. In order to conduct the better business undertaking such as trainee, apprentice or work experience. In this way, it is also taking reasonable care for their own health and safety. Sometimes. It comply with any kind of reasonable instructions, policies and procedures given by employers to the employees in workplace. 7
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Explain the various mechanism for managing the employment relationship and justified the solution. Employee relations, simply defined is the relationship between employers and employees. Marks and spencer company knows about the effective need or requirement for employee relation. It has been justified that employee relations always influenced by different factors. It is all about the significant strategic approach in which maintain a balance between employees and employers (Mitra,2021). Sometimes, it is building a strong employee relation strategy and involves in the creating an environment that deliver what people want. Many people in M&S want to feel good about what they do. In this way, M&S can feel to increase their business performance, productivity as well as profitability in global marketplace. An effective employee relation strategy is applicable in the M&S, developing the significant impact on the employee engagement. As a result, it is better way to improve the performance of entire business. Here, Manager of M&S has been followed the different mechanism for managing the employment relationship between employers and employees. Create or develop a conducive workplace culture or environment- In the M&S, every employees want to feel good about what they can do in the workplace. Therefore, an effective working environment influence the employee to understand the business requirements, putting more efforts to achieve their desirable organizational goal and objective (SpurkandStraub,2020).Aflexibleworkingenvironmenthelpforpromotingabetter transparency in the different tasks. it will drive to change attitude , behaviour of employee towards working tasks. Using communication skill- Communication is one of the important aspect to exchange information between one peopletoanother.That’swhy,ManagerofM&Shasbeendevelopedaneffective communication or coordination with employee to provide right direction towards goals or achievements. Communication is always encouraging the team members to understand the 8
specific need or requirement for potential consumers. it is directly affecting on the employees relations. The written modes of communication must be promoted among staff member for purpose of better transparency. It ensure that flexible way for establishing a strong employee relation through communication skill. Conduct a team meetings- It is consider the important mechanism that will support for employee relations in the organization. In M&S, every employees come together on the common platform and discuss whatever the issue or problem on their mind (Spurkand Straub,2020). At the time of meeting, it must able to establish a formal report. Leader should start and end meeting with positive manner. It can help for establishing a strong employee relation among employees and employers. Understandtheconceptofstakeholderanalysisandhowstakeholderengagementand contribution supports in positive employment relationships. Stakeholder analysis is based on the process or method in which gathering, analysing large amount of information. Afterwards, it help for identifying the interest that should take into account, when developing and implementing suitable policies or procedures. In M&S. A major participation of different stakeholders such as employee, manager, consumer etc. Stakeholder analysis is useful and accurate information about the individual persons and organizations that have shown an interest in the business processes. To increase the supports and build consensus for reform, policy maker and manager must have taken important steps. In M&S, manager is mainly focused on the stakeholder engagement process used in order to engage with relevant stakeholders. It is useful for recognised as fundamental accountability mechanismsince,itobligesanM&Stoinvolvestakeholderinidentification,improve understandingandrespondingtowardsustainableissues(SpurkandStraub,2020).The contribution of stakeholder is organization related to the employee relationship. It is primarily represent source of its competitive advantage where manager has been setup the strategic plan and identify all essential resources. M&S is focused on the intangible assets which because of its economic impacts. 9
In M&S, manager has been communicated with other department regarding the financial measurement in order to protect business success. Thus, management can meet the stakeholder request in brand development and perform necessary task to consider the relationship among differentemployees.Sometimes,itisalsorecordedthebalancesheettorepresentthe performance and efficiency of enterprise in marketplace. Manager of M&S is belief on the organization vision and consider the best way to achieve when clearly defined the objective from different key perspectives such as financial, internal business. The contribution of stakeholder is the organization to improve the overall business performance, enable them to separate financial markets (Carollo,Guerciand Parisi,2020). It turn to measure of all future potential, especially employee and consumer issues. The significant of stakeholder engagement is that support to M&S, regularly measured and understand the resources, related to other key performance such as customer commitment, financial health, operational excellence. Marks and Spencer originates the values from intangible assets, brand which plays important role in the different ways. It is directly impacts on the employee engagement and handlebusinessfunctionalitywithinpropermanner.Therefore,companyisalsogained competitive advantage, achieve their desirable goal and objective. Analysis the impact of both positive and negative employee relations on different stakeholders. Employee relation is one of the important aspect in the M&S, always supports for establishing a better coordination between staff members. In this way, Manager of M&S is always tried to develop the positive relation with staff members so that they can feel free to do their tasks in proper manner. The positive employee relations impact on the stakeholders- Customers- The positive employee relation will support for developing trust or loyalty among consumers and employees in M&S. it can happen when employers overlook their stand for managing and controlling the workforce. Customer is important stakeholder where enterprise can interact or communicate with each other. In this way, a positive employee relation can influence 10
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potential consumers towards product as well as service. In this way, customer can purchase the different products from M&S brand in global world. Employees- In M&S has been tried to create a healthy workplace and motivate the employees to give their best and work harder. Whenever, it is maintained the good relations with staff members but not in limited way to communicated or interacted. It is important to involve recognise the employees efforts within the workplace (Spurkand Straub,2020). The workplace conflicts are major reasons behind the unsuccessful business. Such kind of conflict usually arise because of difference between employee and employer. At that time, employee relation will support for eliminating conflict between employees. This can possible when an effective employee relations are improving the behaviour, attitude of staff members in the organization. The negative employee relations impact on the stakeholders- In M&S, negative relations between consumers and employees in which develop a lack of interest, generating the errors and delay in the tasks. Usually, employees involved in the constant disputes which tends to spread negativity around and spoil all ambience of enterprise. This can happen due to negative employee relations with consumers. For Example- it is constantly fighting with colleagues, increase discomfort between consumer and employee at certainproductsorservices.Sometimes,itisdirectlyaffectingontheoverallbusiness performance and efficiency. The negative employee’s relation have not satisfied and pleased with their work and management. it is completely change their jobs frequently. It is very difficult to adjust the staff members within particular circumstances (Carollo,Guerciand Parisi,2020). In this way, it has been increased the rate of employee retention, which becomes a major problem when employee do not share relationship with others. M&S has been investing money or time in employee training development, where they can improve their own abilities to build a strong relationship with other stakeholders. But it is quite difficult to understand the preference of each and every staff members. 11
CONCLUSION From above discussion, it has concluded that Employee relation plays important role in the organization to establish a strong coordination with staff members. Thus, it is also maintaining the positive or constructive a strong relations between management and employees. In this report, it has been summarised about the value, importance of employee relations in term of application, explaining the various fundamental employment legislation to provide the better legal rights. Moreover, it can be identified the different rights, duties and obligation of both employee and employers in the workplace. Analysis the effectiveness of mechanism in order to manage or control the employment relation, analysis the stakeholders contribute in positive employee relationships. However, examine the certain impact ofboth positive and negative employee relations on different stakeholders. 12
REFERENCES Book and Journals Aloisi, A. and De Stefano, V., 2020. Regulation and the future of work: The employment relationship as an innovation facilitator.International Labour Review.159(1). pp.47-69. Budd, J.W., 2020. The psychologisation of employment relations, alternative models of the employmentrelationship,andtheOBturn.HumanResourceManagement Journal.30(1). pp.73-83. Carollo, L., Guerci, M. and Parisi, N., 2020. ‘There’sa price to pay in order not to have a price’: whistleblowing and the employment relationship.Work, Employment and Society.34(4). pp.726-736. Duggan, J., Sherman, U. and McDonnell, A., 2020. Exploring how gig work is disrupting the employment relationship and human resource management. Erikson, M., 2021. Introducing the autonomous employee category: The chance to create a flexibleandsecureemploymentrelationship?.EuropeanLabourLawJournal, p.2031952521990854. Mitra,A.,2021.Long-termGrowth–EmploymentRelationshipinIndia.JournalofAsian Development Research. p.2633190X20976499. Spurk, D. and Straub, C., 2020. Flexible employment relationships and careers in times of the COVID-19 pandemic. 13