The Impact of Managers and Leaders on Toyota

Role and definition of managers and leaders or differences between management and leadership.1 3. Conclusions and recommendations for future improvements to be taken by the organisation 8 CONCLUSION 9 REFERENCES 10 INTRODUCTION Management and operation refers to the designing and controlling process of production in terms of goods and services. Management and operation is the programme which a identifies managing as whole production system that is the process of input or output in delivered goods or services. In context of CEO in Toyota, which is Japan based

Management and
Operation

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1. Introduction to Toyota.................................................................................................................1
2. Role and definition of managers and leaders or differences between management and
leadership................................................................................................................................1
3. Different roles of management and leadership apply in an organization with supported
theories...................................................................................................................................3
4. Strengths and weaknesses of different approaches of leadership and management..........4
5. Conclusions and recommendations on the impact of managers and leaders on Toyota....5
TASK 2............................................................................................................................................6
1. Introduction to Key Operations of Toyota.........................................................................6
2. Roles and Responsibilities of managers in the key operational functions.........................6
3. The key operational approaches to operations management and their value.....................7
4. External business environment factors that affect decision-making by leaders and
managers.................................................................................................................................7
5. How operational efficiencies can be improved to successfully meet business objectives
using appropriate management and leadership approaches....................................................8
6. Conclusions and recommendations for future improvements to be taken by the organisation
................................................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Management and operation refers to the designing and controlling process of production
in terms of goods and services. It is a type of planning, supervising and organizing according to
the production and manufacturing of the services. Management and operation is the programme
which a identifies managing as whole production system that is the process of input or output in
delivered goods or services. This concept produce quality of product and managed them, also
maintaining balance between cost and revenue. In context of CEO in Toyota, which is Japan
based company was established in 18 august 1937, their headquarters in Aichi city Japan that
deals in a auto mobiles, luxury vehicles and engine globally it also gives various services like
banking, finance to their consumers. This report consist roles of leaders and managers plays a
role within an organization. It also focuses on various key approaches of management operation
also considers on different leadership approaches.
TASK 1
1. Introduction to Toyota.
Toyota is one of the largest auto-mobiles industry in the world. It is a Japanese
organization, which provide their services worldwide. It was founded in 1937 by Kiichiro
Toyoda in Japan. Company have around 364,445 employees which are working with them. They
have biggest management system, for this system they have three hierarchy level of structure.
where first is global hierarchy, that maximise the power of decision making of their regional
heads. Second hierarchy is geographic division, where an organization have divided the world in
to eight different regions. Third is product based division, where they have divided world in
small regions accordance with the sales of product (Ellitan, 2017).
2. Role and definition of managers and leaders or differences between management and
leadership.
Managers and leaders are the important part of an organization. They are eligible for
maintaining discipline in the industry.
Managers: These are the very crucial people in a business concern. They are responsible
for controlling or administering in the industry or group of staff. They are also know their
managing skills which continue lead to maintaining efficiency as well as effectiveness in overall
functions of business. Toyota managers are entitled for getting instructions from high level of
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managers also they act as a link between employers as well as employees (Boyd and Dougherty,
2016).
Role of managers:
 Managers are known for their controlling skills. In context of Toyota, managers plays a
vital role such as they perform the role of figurehead (an individual who is designated to
perform different activities).
 In Toyota managers also perform role to transferring information. There are three roles
that comes under transmitting category like dissemination, spokesperson as well as
monitor.
Characteristics of managers:
 Managers of Toyota apply very good approach in their style of working. They also follow
this approach while forming rules and regulation (Fan, and Zhang, 2015).
 Managers adopt interpersonal and communication skills to increase effective
communication between employees or customers.
Leaders: It is a person who encourages people about completing a task. As per the
Toyota leaders set their goals and generate some new strategies for an organization development
which effect young individual who can help them in achieving their targets and objectives in
easiest way. So that they are also responsible for guiding employees in effective way.
Role of leaders:
 Leaders are responsible for providing a clear vision about objectives and targets of a good
business entity and motivation to their employees. These are the building morale which involves obtain everyone's attention towards a
common goals that helps employees of Toyota who are working in a efficient manner.
Therefore, leaders are plays a effective role in an organization.
Characteristics of leaders: Good quality makes other people to follow leader's instruction, on the basis of their
communication skills, honesty, emotional balance which make other people to do good
work in Toyota.
Differences between management and leadership:
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Basis of Comparison Management Leadership
Meaning Management is a process
which is used by organization
for developing systematic
functioning of different
elements.
Whereas, leadership is a skill
of leading that motivates
people to achieve goals and
objectives in an organization.
Roles and Responsibilities Management plays a vital role
in Toyota that controls and
managing activities within the
industry (Han and et. al.,
2017).
Leaders in Toyota found a
vision for their employees and
also affect their work
efficiency.
Working Management in Toyota is a
collection of different policies
and procedures.
Leaders implement policies
that are given by managers.
Authority and Power Management in Toyota is very
effective because it has
authority to take decision for
necessary projects.
In Toyota, leaders perform
various functions of directing
employees accordance with the
policies set by the
management.
3. Different roles of management and leadership apply in an organization with supported
theories.
Leadership and management are very important part of an organization. A combination
of effective leadership and management can helps of Toyota in achieving their goals and
objectives in a effective manner. In some conditions, both leadership and management of an
organisation have to play various roles, so that issues can be solved in a easiest way. There are
different roles of management and leadership these are given below:
Situation 1- Conflict: In present business, conflicts are present as common problem for
an organization, but generating solutions for these conflicts are very necessary for industry.
Solving these issues will help them in receiving their goals and objectives. In these conditions
management have to study situation for making an good solution. On the other hand, leadership
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has to play an inspiring role. For an example: if group of people or individual in organisation
have any issue or conflict related to working operations, then management have to guide that
situation and need to make effective changes in their plan for solving that problem. While, leader
have to encourage them, which will help them to achieving targeted goals. As per these
situations, both leadership and management can adopt the conflict management theory.
According to this situation, conflict is a natural process in an organization, which has to be
solved by leader and management (Idris, 2016).
Situation 2- Decision Making: This term is very important for an organization. It lead an
organization to develop plan and strategies, that can help them in achieving goals and objectives.
Leader is a person who is responsible to take decision which can affect the working of their
organisation. Whereas, manager make plan and strategies that helps in receiving their aims. For
example, leadership of Toyota will take decision on their expansion. On the other side
management will make plans which can help them in achieving expansion. For this, they can
adopt all contingency theory of decision-making. It will help them in taking decisions that will
good for industry.
4. Strengths and weaknesses of different approaches of leadership and management.
Leadership approaches are given below:
Trait Leadership Approach: according to this approach great leaders can not build, they
are born. In context of Toyota, leaders must have some qualities such as honest, creative,
intelligent, confident, driven, courage. There are strength and weakness of trait approach is given
below:
Strength
 It provides point or concept which
make it faster to analyse the leader.
 It is builds on premises that leaders are
distinctive.
Weakness
 It is not suitable for training and
development purpose.
 It is focuses on leaders not on their
followers.
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Management approaches are given below:
The Classical Approach: According to this approach of management, the employees of
Toyota only have economical and physical needs and wants, they do not have any type of social
needs and wants related to job satisfaction (Situational Leadership, 2019). If they have some,
then it is not important for an organisation.
Strength
 It provide a systematic structures,
which elaborate a clear explanation
about working of management.
 It results in very fast way working by
dividing employees.
Weakness
 It has very difficult and exact structure.
 It can cost organisation in creativity and
human relations in an organisation.
Conclusion
From the above representative study, it has been concluded that, for gaining success in
future, Toyota must have to hire a leader which have some good quality by born, along with this,
management have to take some difficult decisions which will help them in achieving tough tasks.
5. Conclusions and recommendations on the impact of managers and leaders on Toyota.
As per the above analysation of report it has been concluded Toyota is one of the biggest
organisation in auto mobile industry of world. They were established in 1937 at Japan, and now
providing their services at different corners of world. They use to follow 3 level hierarchy in
their management structure, first is Global hierarchy, which increase the decision making power
of regional heads, and second is Geographic division, which divides the world in to 8 different
regions, and third is, division of world according to product and services offered by them. Their
managers and leaders use different approaches and play different roles in different situations so
that they can make the performance of organisation better (Ma and Sun, 2012). For future, they
further can more divide the world into different regions so that the working get smoother. So that
they can easily achieve goals and objectives for future.
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TASK 2
1. Introduction to Key Operations of Toyota.
Toyota Motor is a world biggest corporation which is Japanese multinational automotive
manufactured company their headquarters in Aichi city Japan. That served auto-mobiles, luxury
vehicles and engine across the world and they use so many terms such as banking, financing
services for their customers. Most of the company has many operations to follow that depends
on the working sector of the industry. It deals with the management operation within the
organization and Toyota manage all the aspects related to operations that take place in a
business. Keys operations of Toyota dependents on the functions or strategy of their company.
There are few operation keys such as managing and quality for the product and supply chain of
product and services (Wen-chao, Fan and Wen-wen, 2012). Toyota also focuses on their quality
which makes good value of production system in front of the consumers. Therefore, Toyota uses
different keys of operation which helps to maximise business growth and achieve to their
targeted goals and objectives.
2. Roles and Responsibilities of managers in the key operational functions.
Managers are the crucial key personnel in a business concern who are known to maintain
efficiency and effectiveness in functionality area of a business. They receive some instructions
from top level of management in Toyota and also it provide training to their employees.
Managers plays various roles, these are given below:
Finance: It is better operational key for an any organization. Whereas Toyota has a large
source of finance which covers more than thirty countries and regions including Japan. All
financial services supervised by manager of Toyota, Therefore, managers plays a vital role and
they are responsible to plan according the requirement and proposal of the company and they
have to focus on given funds or budget which are used correctly or not.
Operation: It is also goof function, according to this function manager can make
effective or efficient plans and different type of strategies which can be produced by utilisation
of resources such as raw material and man power. Therefore, managers have to judge the work
according to the plan of an organization.
Strategies: This operational key includes in the identifies of strategic goals, vision and
mission and the internal or external factors of the Toyota. On the basis of these strategies
manager are able to check all the processes running according to the strategies or not.
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3. The key operational approaches to operations management and their value.
Management and operations are very essential aspects for Toyota. It is one of the huge
organization across the world so that it is not much easy for an organization to manage their
operations. Therefore, Toyota uses various approaches that can help to overlook their operations.
There are some approaches which is followed by Toyota:
Just in Time: It is also known as Toyota production system in which aimed at decrease
time within the production system and give proper response time to their customers. Manager of
the company follows just in time approach in a good way because supplier provide material in
given period of time to the Toyota and maximise efficiency. In context of Toyota just in time
approach is very necessary because it is more cost efficient method of holding stocks. It has a
value for the company like its needed less space where Toyota don't need warehouses or storage
to their space of goods. So that it is important to the manager as well as an organization.
Six Sigma: It is a method that is used by Toyota to reduces errors form their operations.
It is very important for Toyota to reduce errors from their functions, so that they can increase
their effectiveness skills of working that is based on manufacturing functions. This is important
approach for an organisation, which help to reduce their cost and save time. Therefore, it help to
manager to manage their operation in a efficient manner.
Lean Production: This approach is used by many organisations that focusing on cutting
out waste. According to lean production Toyota mainly focuses on their waste material problems
that occur in every activity of production (Williams, 2015). Therefore, it helps to save money by
cutting out the wastes for the organization.
4. External business environment factors that affect decision-making by leaders and managers.
There are some factors that affect decision making by leaders and managers in an
organisation, such as:
Technological Factor: It is important for an organization to opt change and work in
according to the technological factors, which leads to helps in organization in effective manner
within the competitive dynamic business environment. In the context of Toyota, Managers of
Toyota should focus on their updated technologies as per the changes in technological
environment. Which helps employees of an organization to achieve their set goals and
objectives.
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Social Factor: The social environment factor affects the functions of an organization
which determines the value system of the society. According to this, these factors are very
necessary for Toyota to be evaluate social culture strategies in accordance with the changing
dynamics business environment. Which includes in cost structure, customs and conventions,
cultural heritage, and employees view towards wealth and income. These factors also affects
leaders and managers has to motivate their employees in a effective manner. In order to
knowledge about changes of social factors is necessary for employees within the organization.
Recommendations and Conclusion
In context of Toyota, it has been recommended or concluded that managers and leaders
should focuses on developing new strategies for employees so that they can achieve their targets
timely. Managers should always follow a flexible working approach in Toyota for enhancing
working culture and raising overall productivity.
5. How operational efficiencies can be improved to successfully meet business objectives using
appropriate management and leadership approaches
It is very essential aspect for an organization to generate their effective operations that
can helps to achieving the business goals and objectives (XIANG and Zhang 2013). There
approaches are important which is covered by the leaders and managers which are given below:
Inventory Control: It is the difficult operation approach in a business concern, as
manager has to find some innovative thoughts that they can implement to their system for
making and achieving inventory control easily.
Trait Approach: In this leadership approach, Toyota has to hire a leader which have
qualities like intelligence, honest, creative, confident, courage. It can help them to find a person
who can lead their team in a effective manner.
Classical approach: It is the approach where managers and leaders can adopt
management strategies for good performance in an organisation in order to achieve Inventory
control. according to this approach managers and leaders working together in an organisation.
Where they have only economical and physical needs and do not have any needs regarding job
satisfaction, so that it affects decision making in a good manner.
6. Conclusions and recommendations for future improvements to be taken by an organisation
Conclusion:
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As per the Toyota it has been concluded that they have used different approaches in an
organization but they should considered about new strategies and technologies for improving
future growth of the company. That will help in achieving operations effectiveness in functions
of an organization.
Recommendations:
As per the recommendation there are various different types of external factors which
influence decision making process of managers and leaders (Yun and et. al., 2018). These are
includes in competitors, customers, suppliers and so on. So that for future leaders and managers
of Toyota have some efficient approaches that can helps in maximise their business in the world.
CONCLUSION
As per the above representative report it has been identified management operation is
very crucial part of an organization that is applicable on all level of company. In context of
Toyota, it determined all roles and responsibilities of leaders and managers. It also focuses on
various theory and approaches of leadership and management that has been analysed in a
effective manner. These approach and theories are helpful in evaluate quality and knowledge
skills of managers or leaders. Concept of management and operation is maintain a efficiency
level of time to enhance future growth to achieve goals and objectives.
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ONLINE
Situational Leadership. 2019. [Online]. Available through: <https://www.situational.com/the-cls-
difference/situational-leadership-what-we-do/>
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