Research Methodology and Logistics Depot

The provided document is a detailed assignment on research methodology in the context of logistics depots. It discusses various research methodologies such as participatory action research, qualitative research, and mixed-methods approach. The assignment also includes a list of references to relevant studies and articles on transportation service procurement, warehousing of dangerous goods, and humanitarian logistics. Additionally, it provides links to online resources related to smart city solutions for reducing traffic congestion and depot-based space transportation architecture.

DISSERTATION

ABSTRACT
Traffic is related to moving vehicles on the public highway. It is movement of trains,
aircraft and ships among one place to another. The traffic on road develop the negative impact on
health of people by causing many disease. The traffic congestion arise when the vehicle travel in
slow speed due to the more traffic on roads. It makes the trip longer and enhance queuing. DSV
is a logistic and transportation company and it provides the transportation services to people in
United Kingdom. This company give training services to its drivers so that they can provide the
better transportation services to people.
New depot is developed through DSV firm to storage of products, services can be stored
in a better or effective manner. Through new depot, DSV will able to provide the better services
to people which travel the most in a better manner. The research aims and objectives are defined
in a proper manner. By using the different sources, data can be collected. In this research,
secondary sources used in conducting the literature review part.
The methodology part helps in collecting as well as analysing the data and information
related to traffic in a detailed manner. An inductive research approach will be use because it
gives an in- depth description about particular area. The relevant information is helpful in
providing the positive outcomes.

Table of Contents
ABSTRACT.....................................................................................................................................1
TITLE: ............................................................................................................................................1
CHAPTER 1: INTRODUCTION....................................................................................................1
1.1 Overview of Research......................................................................................................1
1.2 Background of Research...................................................................................................1
1.3 Rationale of Research.......................................................................................................2
1.4 Significance of Research..................................................................................................2
1.5 Research Aim...................................................................................................................2
1.6 Research Objectives.........................................................................................................3
1.7 Research Questions..........................................................................................................3
1.8 Time scale.........................................................................................................................4
1.9 Chapter structure..............................................................................................................5
CHAPTER 2: LITERATURE REVIEW.........................................................................................7
2.1 Different ways through which DSV can improve their traffic.........................................7
2.2 Planning process used by DSV for maximising trucks and increasing profit..................8
2.3 Need of creating a new depot within the United Kingdom............................................11
2.4 Benefits of new depot for DSV......................................................................................12
2.5 Type of potential risk faced by DSV when they starting up a new depot......................13
CHAPTER 3: RESEARCH METHODOLOGY...........................................................................14
3.1 Research Philosophy......................................................................................................14
3.2 Research Approach.........................................................................................................14
3.3 Type of Investigation......................................................................................................15
3.4 Research Design.............................................................................................................15
3.5 Data collection................................................................................................................16
3.6 Sampling.........................................................................................................................17
3.7 Data analysis...................................................................................................................17
3.8 Ethical considerations.....................................................................................................17
CHAPTER 4: RESULTS...............................................................................................................19

CHAPTER 5: DISCUSSION.........................................................................................................36
CHAPTER 6: CONCLUSION .....................................................................................................40
6.1 Conclusion .....................................................................................................................40
6.2 Reflection.......................................................................................................................40
6.3 Area for further Research...............................................................................................40
REFERENCES..............................................................................................................................42

TITLE:
“Investigating different ways to improve traffic and how a new depot would improve
DSV in the UK”.
CHAPTER 1: INTRODUCTION
1.1 Overview of Research
Traffic congestion arise when the vehicles travel slower due to the more traffic on the
roads. In this, stream system is overtaxed and causing traffic to be bog down. Traffic on the
roads includes road users consisting ridden, vehicles, buses, travellers etc. Government
developed some legislations which govern for regulating vehicles and traffic (Hurme, 2016). The
traffic is organized formally in several jurisdictions with the intersections, traffic signals etc.
Under this, firms mostly produce better kind of combination of efficiency and travel safety. The
events which disrupt flow and also can cause traffic for degenerate in to disorganised mess
consist collisions, road construction and debris in roadway. In United Kingdom, the traffic is
high and there is a need to reduce that traffic and also minimizes impact of pollution from
environment. The pollution develop negative impact on the health of a person.
1.2 Background of Research
The cities are experiencing rapid development and face many challenges as it is
becoming more complex. Under this, traffic is one of most necessary challenge for people and it
is a main cause of pollution. DSV is Danish Logistic and transport company that provides the
transportation services all over the world through road, air and train (Gammelgaard and et. al.,
2015). This firm was founded in year 1976 through Jens Bjorn Andersen, Kyrt K. Larsen and
headquartered in Hedehusene, Denmark. This firm is specialised in providing various services.
For an instance- contract logistics, road transport etc. It is a main part of asset-light financial
strategy in order to maintain the fixed costs at the low and also can able to quick respond for
market fluctuations. For enhancing revenue or sales, this firm decided to create new deport
within UK. This company is making investments in providing education and training in United
Kingdom with launch of Traffic Academy programme. Its main aim is to secure high level of the
skilled staff members in freight forwarding and planning. In United Kingdom, DVS are pleased
to announce that it continue to develop its presence in Cambridgeshire and Northamptonshire
areas with addition of new 300,000 square foot facility.
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1.3 Rationale of Research
This research is taken into consideration on Investigating different ways to improve
traffic and how a new depot would improve DSV in the UK. Under this, main rationale of
conducting this investigation is to determine the different ways for make improvement in traffic
as well as analyse potential risk faced through organisation when it start new deport (Kotonen,
Tuominen and Kuusisto, 2013). The development of new deport is necessary and also effective
for future success of organisation. In order to attain this, company should try to give the high
speed transportation services all over the world. This research includes wide area of concept that
helps in providing better knowledge in context to traffic. In context to self interest, this particular
area of knowledge is helpful for a learner in developing knowledge as well as skill base which
aids in achieving the development as well as success in conducting the future project. In addition
to competitive organisational situation, main concern of each size business is to expand the
operations of company at the global level for achieving success and competitive edge within
commercial centre.
1.4 Significance of Research
This present research is based on various ways to make improvement in traffic and in
what manner new deport will improve DSV in United Kingdom country. It is wide area of
research that aims a researcher in identifying overall study in an effective way through
accumulating information and data (Mozelius and Roy, 2012). The significance to this research
project is to know about the different ways to improving traffic in United Kingdom. DSV
company can make improvement in the traffic by developing new depot that aids in enhance
number of transportation facilities and provide the services to people. From this, the profit level
of this organisation will be enhanced. It will help in develop the positive impact of country
because through this company will give contribution towards economic development and
economy of country will be enhanced. This study aids a learner to increase their skills and
knowledge in area of improving traffic. It is necessary that employees should have proper
knowledge regarding traffic are or the various ways for improvement.
1.5 Research Aim
Aim refers to most necessary part of work as it has been identified in firm of the general
statement under which an problem is mentioned in concise and clear manner. The aim of
research is related with overall purpose of study and also should be defined in a clear manner.
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The main aim of this research is: “Investigating different ways to improve traffic and
how a new depot would improve DSV in the UK”.
1.6 Research Objectives
Research objective refers to clear, declarative and concise statement that gives clear
direction to research variables under study (Pettersson and Brolin, 2014). The research objectives
are based on the aims that is already defined in a clear manner. Investigation is organized
research of issue where the researcher attempts for gaining proper solution to problem. The
objectives are related to the traffic issues in the United Kingdom and developing the new depot
for reducing the issues of traffic and provide the better services to people. The research
objectives are mention below:
 To Investigate different ways through which DSV can improve their traffic.
 To evaluate the planning process used by DSV for maximising trucks and increasing
profit.
 To analysis the need of creating a new depot within the United Kingdom.
 To identifying the benefits of new depot for DSV.
 To analysis the potential risk faced by DSV during creation of new Depot.
1.7 Research Questions
Under this, research question is answerable inquiry in to particular issue or concern. The
research questions are based on the set objectives and focus of researcher is to attaining them
within given time period. It is fundamental core of research project and helpful in provide the
solution to arisen issues. Specify research question is methodological departure point that is
related with the scholarly investigation (Samarina, 2016). Some of the research questions are
mentioned below:
 What are the different ways through which DSV can improve their traffic?
 What is the planning process that can be used by the DSV for maximising trucks and
increasing profit?
 What is the need of creating a new depot within the United Kingdom?
 How New Deport are beneficial and essential for DSV?
 What type of potential risk are faced by DSV when they are starting up a new depot?
1.8 Time scale
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The timescale refers to time allowed for process of events. Gantt chart refers to kind of
bar chart that helps in illustrate schedule of project. In chart, there are many tasks mentioned
which need to be perform on vertical axis and the time arrivals on horizontal axis. Gantt chart is
visual view of the tasks schedules over a period of time. It is mainly used for planning of projects
of all kind of sizes and they are useful in showing schedule to be done on particular day. It is
useful graphical tool that shown the tasks or activities performed against time. It is one of the
most popular tool and drills down the activities which require to be done in fixed time period.
Gantt chart is a kind of the bar chart that shows start and completion dates of many elements of
project that consists dependencies, resources and milestones. It is helpful in scheduling,
monitoring and managing the particular resources and tasks in project. In addition to this, chart
shows timeline of project that consists scheduled and completion of work in set time period.
Gantt chart is helpful for managers in communicating status of projects and aids to assure that
project remains on the track.
1.9 Chapter structure
Under this, conducted research work should be presented in an effective or better format.
It is a responsibility of researcher to present or design the research work. Under this, investigator
is going to be followed proper structure that is given below:
Chapter 1: Introduction
It is a first part in research project and it is helpful in provide the brief overview about the
study area. This section identifies the aims as well as objectives which need to be attained
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through research work. It is starting step by which an investigator able to identify the current
issues and focus on conclude the better or effective solutions.
Chapter 2: Literature review
This is second chapter and it gives core information and data related with improvement in
traffic. In addition to this, it has data inclusion from various sources for an instance journals,
books, articles, blogs and internet sources. This part of research serves as a strong based for this
dissertation in order to attain the set aims and objectives with in given period of time.
Chapter 3: Research Methodology
This chapter of dissertation is placed after completion of the literature review. It includes
various tools as well as techniques for collection as well as analysing the data to develop the
valid conclusion. It is helpful in provide the reliability as well as validity of collected
information.
Chapter 4: Data Analysis
It is one of the most necessary part of the study under which gathered information and
data are analysed or measures enlighten of the research objectives and questions. It gives a
detailed information regarding the findings which are related to the collected information. This
chapter of research assist an investigator to present proper or positive outcome in an effective
manner to helps leaders about nature of the study.
Chapter 5: Conclusion and Recommendations
It is last chapter in research work where the conclusion is drawn on the basis of the set
objectives of research. For getting the better outcome, researcher should focus on attain
developed objectives and also them with in given time period. On the other hand,
recommendations are provided for the purpose of bringing improvement at current workplace
through developing the better scope for a learner.
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CHAPTER 2: LITERATURE REVIEW
It is the next chapter of research after introduction. It plays a necessary role in an in-
depth evaluation of research related issue. Under this chapter, data is collected with the help of
using secondary sources for an instance books, articles, journals etc. In this part of research,
investigator consider the opinions or view points of different authors and writers. It is helpful in
providing relevant information in a detailed manner. Under this, exploration work will help in
develop the positive impact in order to analyse reliable information for an aim of developing
better theoretical framework with the actual figures or facts. The literature review is helpful in
providing the handy guide related to specific topic. In context to this, it identifies, evaluates and
also synthesises relevant or accurate literature with specific are of investigation. It presents much
more than summary of the accurate sources. It is an act of reviewing includes examining sources
and synthesising all these in context to gain wider view of area.
2.1 Different ways through which DSV can improve their traffic
On the basis of opinion of Maria Sotra (2019), it has been stated that people mostly do
not like to sit in traffic and they find the effective ways to avoid them. Traffic congestion
produce the air pollution that impact environment negatively as it develops serious issues related
to breathing. DSV is Danish Transport and the logistic firm that providing the transportation
services in all over world through sea, train and road. It was founded in year 1976 through nine
Danish Hauliers. This company conduct its main activities within road transport network in
North America, South Africa and Europe. It has achieved the rapid expansion as well as
international presence by strategic rivals acquisitions. DSV is a large size business firm and it
need to focus on reducing the traffic issues or improving them. There are some various given
below by which DSV can make improvement in traffic:
Use inbound flow charts- Under this, an inbound flow is powerful way for managing the
traffic flows in an effective manner and providing the priority to bus without requirement to use
bus lanes rights in city. The clear signage in advance of queuing area should be inform the
drivers of queuing times and also guide them to nearest park and the ride.
Increasing data or information- It is an important way that is mainly used through DSV
organisation to work in a systematic and effective manner. In this, firm provide the information
and data to consumers regarding whole booking. It is concerned with various aspects for an
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instance collection and delivery point at every address which are decided for smooth booking. In
addition to this, DSV provide the drivers to consumers which can deal with them in a better
manner an reach them at correct location.
Adaptive Traffic Signals- The traffic signals are getting more smarter by V21
technology. The DSV can provide the better training to its drivers that they can focus on follow
them and reduce the chances of traffic. The city conduct pilot programmes in order to make
improvement in timings of traffic signals. Through getting effective idea related to the traffic
flow, people can know about to stop vehicle light and city can be change the signal timing with
modifications in traffic.
Enforce existing road traffic laws- The illegal parking, minimize capacity at junctions,
loading/unloading obstructs traffic flow etc. enhances the danger to cycling or walking people. In
this, blocking the junctions is illegal and can be cause the gridlock across wider are of road
network. DSV business organisation should provide the proper guidance to its drivers that drive
in an appropriate speed, do not cross the red light etc. On the other hand, it is responsibility of
company to follow the legislation around pavement parking.
Ride Sharing and Ride Hailing Apps- These types of applications come with promise to
aid to minimize the traffic as well as congestion in the cities. In this, DSV can launch its
application and provide the facilities to people to take the sharing ride. With the help of this,
drivers can manage the business as well as reduce time waiting for passengers. This firm
captures holistic data and also generate the more suggestions while measuring cost, carbon
efficiencies and time.
Review the client rates- It is helpful in improve the traffic and company can take review
of clients on quarterly basis. The main reason of using this is that all consumers with in traffic
making money effectively. After search the reason, company talks with client and make
improvement in rates for gaining the more profit. If in case, there are large number of consumers
and they freight to shipped by using the DSV then in this case it minimizes cost and also take
control on them. It helps in satisfy needs of consumers and enhance growth of business. In
addition to this, developing the existing consumers has more potential within United Kingdom
because of competitive markets for enhance productivity of business and focus on reducing the
traffic.
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2.2 Planning process used by DSV for maximising trucks and increasing profit
On the basis of opinion given by Raghav (2019), it has been stated that traffic planning
refers to process of controlling as well as regulating provision of the transportation in order to
facilitate effective operation of social, political and economic life at minimum social cost. In
some of the countries, transportation planning is to be treated as main part of economic planning
and there is no need to paid the special attention. The traffic planning is a main issues. Enhanced
facilities helps in make change land as well as environment to use the patterns in maximised trips
which are invalidating original projections used.
In this, traffic planning process is mainly used through Danish Logistic and
Transportation company with aim of enhancing trucks and generate the profit in an easy manner.
Under this process, there are some steps mention below:
Client Agreement- It is a first step in traffic planning process and it starts with new as
well as existing client agreements which allowing firm to ship with new traffic.
Establish SOP – A Standard Operating Procedure: Under this step, SOP is most
necessary part of Danish Logistic and Transportation company to so with the new consumers.
Under this, copy of SOP will available in the hard copy at Traffic Managers.
Appoint Guardian Angel: In this, SV firm should assure to provide the better services to
consumers or provide them a better start. Guardian Angle used to appoint for all the new Traffic
junctions.
Start-Up Meeting: This step is necessary because under this company develop the better
relationship with its client through conducting the meeting. In context to this, some of the
various ways of conduct meeting through DSV company are Invoicing, KPIs, E- services and
many others. It is necessary that meeting scheduled ideally and team leader, planner is also
included in this.
Reception of the Booking: For managing as well as handling booking is necessary
method. In this, people can book their seats in advance so that they can not face any complexities
while travelling. DSV firm also provide the advance booking system so that people can travel in
a comfortable manner.
Spot Quotes: Handling the sport quotes is stated as most necessary part of DSV
company. The company fix the cost of its services for maximising productivity on transportation.
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Create the Transport in Cargo Link: Under this step in traffic planning process,
minimum data require to be inserted in the CargoLink. Information quality is key and also save
time or minimize risk for any errors. If in case client bought insurance then it require to reported
as well as inserted according to insurance rules.
Make Decision on National or International Pick-Up: It is determined as main step for
firm in context to enhance profit level of shipment.
Transmission of Pick-up Instructions to Domestic: It is regarded as most necessary
improvement area that can cause the extra work, additional cost and make the customers
unhappy.
Instruct the Pick-up: Under this, it is stated that DSV firm always pick up the right and
correct document related to the shipment.
Pick-up of the Goods: The DSV firm conduct its business in a better manner. It provides
the better picking process because it is helpful in reducing any kind of errors and increasing
effectiveness level.
Un-loading in the DSV Terminal: Under this, the vehicles of DSV company un- load
them in to its terminals. In context to this, shipments labelling, scanning of shipment and driver
self-unloading of trucks with PDA.
Printing of Shipping documents: It is necessary that firm should have the proper
documents of shipping. If the documents will be proper then it consist legal transportation.
Planning / Creation of the Transport: Under this, there are various components consists
correct timings, dates, electronic documents, funds etc.
Contracting the Trucks: In this, company want to increase its various items for an
instance increasing supplier base, duplication of the trucks etc.
Issue the Loading Order: This step is main key forward of the various points for an
instance instructions in written form. At the time of lodging order many issues faced by the
company related to documentation.
HUB INST (STE): In this step, there is a need to develop logical order of loading as well
as delivery.
Documentation TTE: Under this, DSV business firm is doing ADR with the shipping
document in professional manner.
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Customs Documentation – Import: It is necessary that documentation related to custom
should be proper because it helps in maintaining the better reputation of firm in various countries
for an instance Switzerland, Norway etc.
Validating the Loading List: Under this, DSV company validate loading list and make
the changes accordingly in it.
Transfer of information to the destination Terminal: In this, there should be proper
information about the transfer of the information related to destination terminal.
Actively Follow and Monitor the Planned Shipments (PODCON): It is determines as
most weak area of an organisation. In addition to this, DSV business becomes protective and
also take the proper control on shipments.
2.3 Need of creating a new depot within the United Kingdom
As per opinion of Demitrios Kalogeropoulos (2019) it has been stated that DSV is
transportation and leading firm and it works for satisfying the demands as well as needs of
consumers in order to sustain at the market place for longer period of time in competitive market.
Under this, DSV will develop the new depot that has increased the number of transportation
systems and through this it can able to provide the more services or facilities to people. On the
other hand, through developing new depot, DSV can able to provide the 24*7 services and it
enhance productivity of the business.
Depot is place for storing the large quantity of products, equipments and food items. The
main reason of developing the new depot is to reduce the daily basis consignments which takes
more time. The need of developing the new depot to DSV firm is to reduce problem of traffic in
an effective manner.
The principle challenge in planning such a calculation for a substantial combinatorial
improvement issue is to keep away from untimely assembly by keeping up a harmony among
investigation and misuse of the hunt space. The hybridization of irregularity and avarice in the
instatement and learning process keeps up the harmony among investigation and misuse. The
hybridization of haphazardness and avarice in the instatement and learning process keeps up the
harmony among investigation and abuse. In Northern Europe, the centrality of multimodal
coordination can be found in the developing significance of short-ocean shipping involving
normal liner administrations and ships working quick, dependable and adaptable associations
that convey a wide scope of payloads in various sorts of vessels, including contract vessels for
10

transport of mass steel and development materials. huge effect on effectively complex
multimodal coordination. This is especially critical that new innovations have influenced the
training and hugeness of coordination the executives. Between terminals in the area just as Roll
On– Roll Off (Ro– Ro) activities including completed vehicle coordination. The coordination
proficient development of dispatches and breaking down the trend setting innovation. For
instance, chip away at multimodal transportation including the consolidated utilized of street
transport and inland route perceive the requirement for a correspondences stage to make. The
stochastic learning upgrades the arrangements' quality specifically utilizing reproduced
strengthening with a lot of arbitrary and heuristic administrators.
2.4 Benefits of new depot for DSV
On the basis of opinion of Quintiq (2018) it has been stated that development of the new
deport provide benefits to DSV company by enhancing the tomes within United Kingdom. It is
helpful for company in increase the consumer satisfaction in an effective or significant manner.
Depot is operating base of the transport system and it provides the servicing, maintenance
facilities and also parking accommodation for the vehicles. It is a responsibility of an
organisation to increase the satisfaction level of consumers because depot will help in take more
time to emphasis on providing the better customer services in an effective or significant manner.
With the help of new depot, DSV can arrange more buses and provide the better services to
people. Through this people can travel in a comfortable manner and the pollution will be
reduced. The benefit of new depot are enormous and also provide the unmatched reliability
advantages as well as once the technology is updated.
There are more benefits of developing the new depot in United Kingdom by DSV
organisation. It is helpful in improving the time limit for DSV because it aids in make
improvement in customer satisfaction. Through this, company can focus on provide the more
time to consumers and thought in to planning of goods in a better manner. On the other hand, it
can help the sales team of DSV firm to gain large number of consumers which require the need
of logistic in those areas which has local depot and also able to provide the consumers in vicinity
with proper confidence develop big decision to move towards the large size organisation. With
the help of starting the new depot, it can be start to prove to consumers which are not convinced
more with DSV organisation that allow to prove consumers that they are not to be convinced
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with DSV organisation. So, it need to provide the better services that help in grow business in an
effective or significant manner.
There will be more advantages to existing depot with new depot that releasing pressure
off to tough areas which need to cover at the present. In addition to this, releasing the pressure
off to tough areas which will improve the current OTIF as along with consumer satisfaction. In
order to make improvement in customer satisfaction, DSV will adopt effective ways and also
work on satisfy needs of consumers. It will help in provide the better opportunities to people in a
significant manner.
2.5 Type of potential risk faced by DSV when they starting up a new depot
As per view point of Frank Zegler and Bernard Kutter (2010) it has been stated that firm
face more risk when it set a new depot. Main risk that is observed through DSV firm is to make
change in logistic system that negatively affect on success of business along with its reputation
in United Kingdom. It is important for firm to follow particular system in context to implement
organisational operations in a better manner. Through developing another depot this problem can
be reduced. It will able to freight in Purfleet region and also providing at moment for current
consumers and attract the new one. On the other hand, cost and time is determined as other risk
that impact directly on business. Through begin new depot, its main is to make improvement in
OTIF for DSV company that will help in continuous improvement.
During investigating trunk network, another risk has been found after beginning the new
depot. In this, many of cargo will be gathered with an area that will export cargo with an arrival
of products that back to Purfleet that impact the time of departing of export trailers. In this, there
will be risk faced by DSV related to time because there will be mis- management of time due to
the more transformation facilities. The another risk is related with the high operational cost
because at the starting stage the more cost is involved in the business operations. Sometimes,
company is not able to cover or use all the areas which is taken for starting the new depot so it is
a kind of money risk.
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CHAPTER 3: RESEARCH METHODOLOGY
Methodology refers to systematic and theoretical analysis of methods which are applied
to area of study. This part of research comprises theoretical analysis of methods body along with
principles which are related with branch of the knowledge (Alvesson and Sköldberg, 2017). The
research methodology is combination of different tools and techniques which are more effective
in giving proper support in part of literature review. Under this, there are different methods used
through an investigator for an aim of gathering data and also address research questions in a
proper or effective manner.
3.1 Research Philosophy
Research philosophy is wider topic and it deals with source, development and nature of
knowledge. It is belief about ways under which data regarding phenomenon should be gathered,
analysed and also used. Interpretivism and positivism are two different kinds of research
philosophies (Flick, 2015).
Interpretivism research philosophy- It is form of the qualitative methodology and relies
on trained investigator as well as human subject as instruments in order to measure some
phenomena. Generally, it consist interviews and observations. It is related with philosophical
position of the idealism and also used to group with diverse approaches.
Positivism research philosophy- This philosophy stating that knowledge is based on the
natural phenomenon and also their relations or properties, in this, information is to be derived
from sensory experience and also interpreted by the logic and reason (Gioia, Corley and
Hamilton, 2013).
In this investigation, interpretivism research philosophy has been used through researcher
because it is helpful in providing the potential explanation on the qualitative investigation. The
main reason behind using the this philosophy is that data collected through using the
interpretivism research philosophy helps in provide the high level validity due to the honesty and
trustworthiness.
3.2 Research Approach
It refers to procedure and that that includes the steps of wider assumptions to the detailed
data collection method, analysis and interpretation. Mainly, it is based on nature of research issue
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that is necessary to be addresses (Green, Camilli and Elmore, 2012). Different types of research
approach mention below as above:
Inductive research approach- It is related with generation of the new theory that is
emerging from data. Generally, it is associated with the qualitative investigation and refereed in
to the research literature. The main aim of this approach is to exploring the new phenomenon at
previous researched.
Deductive approach- Generally, this research approach is emphasis on the causality. It
starts with hypothesis and it is based on the quantitative methods (Kumar, 2019).
This research is based on inductive approach because it provides the theoretical
description about topic and provide the better description about specific research topic. Reason to
using this approach is that it helps in the specific observations to wider theories and
generalisations. It provides an in- depth discussion about the particular area.
3.3 Type of Investigation
Qualitative and quantitative are two different kinds of research methods which are given
below:
Qualitative research- It refers to the scientific method of observation to collect the non-
numerical data. It gives an insights in to issue or helpful in develop the better ideas hypothesis of
ideas for the potential quantitative investigation. It is mainly used to uncover the trends in
opinions or thoughts and work on resolve the issue in an effective manner. It consist the concept
as well as methods of research with many established academic areas. This research method is
vary using the semi- structured and unstructured techniques. Some of the common methods
consists group discussion, observations and individual interviews (Ledford and Gast, 2018).
Quantitative research- It is mainly used to quantify issue through method of generating
the numerical data that can be transformed in usable statistics. This research method quantifies
the opinions, behaviours, attitudes and some of the other defined values that can collect the data
from large size population. It is emphasize measurement of the objectives or numerical analysis
related to the data collection with the help of using surveys, questionnaire and through
manipulating pre- existing data by using the computational techniques.
Under this research, quantitative research methodology has been used because it helps
provide the clear and concise data regarding the specific research area in an effective manner. It
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is more scientistic in nature and in this, the researcher can collect more data and then analysed in
better way to get valid conclusion.
3.4 Research Design
It refers to an arrangement of collections or conditions. It is mainly used to gathering as
well as analysing the measures of variables specified in research problem. It is explained as
framework of the techniques or methods selected through investigator in order to combine the
different components of investigation in logical way so that research problem can be solved in a
logical manner. Various kinds of research design mention below as above:
Descriptive research design– Under this research design, investigator is interested in
explaining situation under research study. It is theory based research design that is developed
through collect and analyse the data in an effective or significant manner (Mackey and Gass,
2015).
Exploratory research design– In this, ideas and thoughts of an investigator are key
thoughts which are dependent on personal inclination regarding particular topic. Under this,
explanation is about the unexplored aspect of subject that is provided with detailed to solve
research related questions.
Experimental research design- This research design is used to establish relationship
among effect and cause relationship of situation. It is causal research design where the effect
caused through an independent variable on dependent is to be observed.
Under this, descriptive research design has been used because it provides the proper
description about the topic and determine effectiveness of the collected information and data.
The main reason behind using this research approach is to observe as well as explain research
subject without manipulating variable in a way. On the other hand, descriptive research design
aids in explain the characteristic of sample population.
3.5 Data collection
Data collection refers to process of collecting as well as measuring the information on
interest variables in an effective manner that help in provide the questions of research and also
evaluate the outcomes. It is component of an investigation in all areas of study consisting
business. The collection of the data is statistical need. In addition to this, Statistics are set of
numerical data or series that act as facilitating the policy making factors (McCusker and
15

Gunaydin, 2015). The primary and secondary are two different kinds of data collection methods
given below:
Primary data- It refers to data that researcher gathers for first time. This kind of data has
not been gathered wither through any other researcher before. The data will give researcher
accurate first- hand information regarding respondents (Tuohy and et. al., 2013). The different
ways to collect the data are observation, questionnaire, interview etc. In this, questionnaire has
been developed through researcher for getting the valuable responses or collect information
regarding specific research topic.
Secondary data- Under this, data and information is already collected through any
investigator with the different sources (Miller and et. al., 2012). Researcher is first statistician to
gather this data in an effective or significant manner. In order to collect the data, researcher use
different sources for an instance books, journals, articles, blogs and internet sources.
Materials
What tests/scales/interview or observation schedules/questionnaires were used?
Questionnaire method was used in this research because it aids in discussing problems in
proper manner.
How were purpose-made instruments developed?
In this, chosen instrument is questionnaire and it is better for accumulation of the reliable
information. The questionnaire has been developed according to predetermined objectives and
the questions.
How were the resulting data analysed?
The resulting data analysed was through using the thematic analysis and interpret the
gathered data.
3.6 Sampling
It refers to process that is mainly used in statistical analysis under which the
predetermined observations are taken from large number of population. It is necessary that
sample should be representation of whole population (Novikov and Novikov, 2013).
Methodology is used to sample from large population that is based on kind of analysis being
performed. Sampling is one of most necessary factor that identifies accuracy of research
outcomes. Probabilistic and non- probabilistic are two different kinds of sampling methods.
Among both the methods researcher use probabilistic sampling methods and under this random
16

sampling method has been selected through researcher. The main reason behind choosing this
method is that it provides equal chance of getting selected to be part sample. With the help of
using this method, researcher select 40 respondents and these are the employees of company.
The main reason of selecting employees is that they have the proper knowledge about the
operations of company and they can able to provide the more information about the business in
better way.
Participants
How many?
There are 40 participants are selected and they are the staff members of DSV
organisation.
How were they selected?
They were selecting through using the random data sampling method because or provides
the equal opportunities to being chosen sample.
What were their characteristics?
The selected participants were the employees of DSV organisation and their
characteristics are that they are highly educated, well knowledge, better qualities, handled
complex situations in better manner.
How were refusals/non-returns handled?
The refusals were handled through using e-mails as those participants which are not
necessary to include in activities related to project.
3.7 Data analysis
It refers to procedure of inspecting, transforming and also modeling the data with an aim
of searching useful information and also supporting decision making in an effective manner. It
has several approaches and facts which encompassing the diverse techniques in variety of the
names and also used in various business (Silverman, 2016). It is process of evaluating data by
using the logical as well as analytical reasoning in order to examine every components of
provided data. In order to analyse the collected data or information, researcher use thematic
analysis techniques. This method is helpful in providing the effectiveness of collected data
related to particular subject area. The thematic technique of data analysis emphasizes on
developing the themes to analyse as well as segregate data in an effective manner. In context to
17

this, analysis of the information and data by adopting thematic analysis to get the reliable or
valid outcomes.
Procedures
What were the characteristics of the interviewers and observers, and how were they trained?
The interviewers were well knowledge and with good skills. The interviewers have the
better communication skills and they were able to collect the information and data in significant
manner.
How valid and reliable do you think the procedures were?
Producing statistically valid outcomes by conducting study job is crucial for researchers.
Accuracy and validity are now regarded two fundamental aspects for both the studies carried out.
The investigator requires to obtain data from genuine sources to fulfil the reliability requirement.
If credible as well as relevant results are taken, the study is said to have been valid in nature. But
at the other side, when comparable results are obtained under distinct conditions, study is said to
have been accurate in essence. In this situation, the researcher has guaranteed which genuine
references retrieve the information. In addition, its appropriate techniques for undertaking study
study were embraced. This can be argued that none of what that now the investigator has
guaranteed that the study work meets legitimacy or accuracy requirements. Thus, it could be said
that a research suggested do hereby demonstrates true in essence and accurate.
What instructions were given to participants?
Participants are the major component of the study, since there are different elements that
the respondents must follow in order to complete the job properly. Respondents must not report
any data about the designated study region. Researchers must also pursue the morality of studies
to provide appropriate data, so respondents shouldn't provide any kind of false data. Do not share
with outsiders the private data etc.
How many interviews/observations/questionnaires were there; how long did they last; where
did they take place?
In this project, the information were collected through using the questionnaire and there
was one questionnaire with the 14 different questions. Details related to the questionnaire will be
used till reaching at final outcome of an investigation through examining opinion of respondents.
When was the research carried out?
18

This research were carried out after collection of accurate information or designing the
better time frame under which all activities are given in coherent way.
3.8 Ethical considerations
Ethics refers to the norms, values, principles which need to be followed through an
individual or an organisation in an effective or significant manner. In order to conduct an
investigation, ethical consideration is considered as most necessary component (Smith, 2015). It
is a responsibility of an investigator to care about the all parties which included in research work.
Researcher should not ask any kind of personal information from respondents. It is necessary
that researcher should keep the personal information of respondents confidential and not to
disclose. On the other hand, it is duty of an investigator to conduct an investigation according to
the set research objectives in a proper or effective manner. Researcher should assure that
objective of research attained by conducting an investigation in to the consideration. There is a
need to researcher to accumulate all valid and reliable information by using authentic sources.
So, it is important for researcher to conduct an investigation by following the ethical
considerations in a better manner (Taylor, Bogdan and DeVault, 2015). It is necessary that the
topic of research should not hurt the feelings of any respondents. When I was conduct an
investigation then I faced the issues related to data collection from reliable and authentic sources
and in a ethical manner. In this full consent obtained from participants prior to study.
Setting
What was the research setting?
The research setting was “Investigating different ways to improve traffic and how a
new depot would improve DSV in the UK”. It is includes as the cultural, social and the
physical site under which research conducts study on particular research area. Under qualitative
investigation, there is a focus on meaning, making. The main consideration behind selecting the
qualitative research method is that it provides the theoretical information about particulate area.
Why did you choose that particular setting?
The research selection is one of the main consideration for an investigator as the proper
selection of investigation aids in implementation of the research activities in an appropriate
manner. This particular setting chosen due to determining the issues behind arising traffic and
ways to make improvement in the traffic congestion. It will help in providing the benefits to
people in United Kingdom.
19

What ethical issues were raised by the study, and how were these addressed?
The ethical issues which were raised related to study are data collection, participants
information, research subject etc. These issues were addressed through collect the data by using
authentic sources, keep the information of participants confidential and also do not select the
research topic that was sensitive.
20

CHAPTER 4: RESULTS
QUESTIONNAIRE
Name:
Age:
Gender:
Contact no.:
Q1) Are you aware about the concept of Traffic in the context of transportation?
a) Yes
b) No
Q2) Does the facility of depot is beneficial for Danish Logistic and transport company and
its operations?
a) Agree
b) Disagree
Q3 ) According to you does residents of UK follow the traffic rules?
a) Yes
b) No
Q4) Which is most effective beneficial transportation services of DSV?
a) Road
b) Air
c) Sea
c) Train
Q5) Does the improvised traffic level is effective for Danish Logistic and transport
company to conduct smooth operations in UK?
a) Yes
b) No
Q6) What are the major traffic errors in UK?
a) Signal error
b) Congestion of vehicle
c) Not using safety measures
Q7) What are different ways through which DSV can improve their traffic?
21

a) Regular communication
b) Increasing data or information
c) Ride Sharing and Ride Hailing Apps
d) Review the client rates
Q8) What is the main need of creating a new depot within the United Kingdom?
a) Change in logistic system
b) Cost and time
c) Cargo risk
Q9) What role does depot play in reducing traffic in UK?
a) Better customer satisfaction
b) Easy availability of services
c) Provide convenient services to customers
Q10) What benefits are attained by Danish Logistic and transport company by using
depot facility?
a) Easy storage facilities
b) Cost effective
c) Easy management
Q11) What are the challenges faced by a logistic company in UK?
a) Transportation Cost Control
b) Planning & Risk Management
c) Customer service
Q12) What are the strategies DSV firm can use to fix traffic congestion in United
Kingdom?
a) Reducing the Impact of Trucks
b) Opening Up Congested Areas
c) Effective traffic control
Q13) What are the main reason of Danish Logistic and transport company to launch its
traffic academy?
a) Increase confidence
b) Productivity improvement
c) Better business understanding to empower
22

Q14) What are the main interventions to reduce traffic congestion in United Kingdom?
a) Optimise traffic-light management
b) Improve perceptions of buses
c) Enforce existing road traffic laws
d) Use CCTV to monitor road conditions
Q15) What are the different ways through which DSV can gain competitive advantages
through reduce traffic congestion.
Data Sheet
Q1) Are you aware about the concept of Traffic in the context of
transportation?
Frequency
a) Yes 32
b) No 8
Q2) Does the facility of depot is beneficial for Danish Logistic and
transport company and its operations?
Frequency
a) Agree 30
b) Disagree 10
Q3) According to you does residents of UK follow the traffic rules? Frequency
a) Yes 35
b) No 5
Q4) Which is most effective beneficial transportation services of DSV? Frequency
a) Road 10
b) Air 12
c) Sea 15
c) Train 3
Q5) Does the improvised traffic level is effective for Danish Logistic
and transport company to conduct smooth operations in UK?
Frequency
23

a) Yes 33
b) No 7
Q6) What are the major traffic errors in UK? Frequency
a) Signal error 15
b) Congestion of vehicle 13
c) Not using safety measures 12
Q7) What are different ways through which DSV can improve their
traffic?
Frequency
a) Regular communication 13
b) Increasing data or information 10
c) Ride Sharing and Ride Hailing Apps 9
d) Review the client rates 8
Q8) What is the main need of creating a new depot within the United
Kingdom?
Frequency
a) Change in logistic system 18
b) Cost and time 12
c) Cargo risk 10
Q9) What role does depot play in reducing traffic in UK? Frequency
a) Better customer satisfaction 17
b) Easy availability of services 10
c) Provide convenient services to customers 13
Q10) What benefits are attained by Danish Logistic and transport
company by using depot facility?
Frequency
a) Easy storage facilities 18
b) Cost effective 12
24

c) Easy management 10
Q11) What are the challenges faced by a logistic company in UK? Frequency
a) Transportation Cost Control 12
b) Planning & Risk Management 20
c) Customer service 8
Q12) What are the strategies DSV firm can use to fix traffic congestion
in United Kingdom?
Frequency
a) Reducing the Impact of Trucks 13
b) Opening Up Congested Areas 10
c) Effective traffic control 17
Q13) What are the main reason of Danish Logistic and transport
company to launch its traffic academy?
Frequency
a) Increase confidence 9
b) Productivity improvement 12
c) Better business understanding to empower 19
Q14) What are the main interventions to reduce traffic congestion in
United Kingdom?
Frequency
a) Optimise traffic-light management 14
b) Improve perceptions of buses 10
c) Enforce existing road traffic laws 7
d) Use CCTV to monitor road conditions 9
THEME 1: Aware about the concept of Traffic in the context of transportation
Q1) Are you aware about the concept of
Traffic in the context of transportation?
Frequency
a) Yes 32
25

b) No 8
Interpretation: Traffic congestion is condition on the transport networks that can be occur as to
use maximise and characterised through long trips and slow speed limit. Under this, there are 32
respondents which said that they are aware about the traffic and the consequences they faced. On
the other hand, there are 8 respondents and they are not aware about the traffic concept in
relation to transportation.
26
a) Yes b) No
0
5
10
15
20
25
30
35 32
8

THEME 2: Facility of depot is beneficial for DSV company and its operations
Q2) Does the facility of depot is beneficial
for Danish Logistic and transport company
and its operations?
Frequency
a) Agree 30
b) Disagree 10
Interpretation: DSV is a logistic and transportation company and it provides the better services
to people and some of the other companies. This company develops new depot for storing
anything in an effective manner. It is place where the train, buses and some of the other vehicles
are maintained. On the basis of opinion of 30 respondents that DSV firm get the benefits from
developing the new deport because through this it can able to provide the better services to
customers or they can travel in a comfortable manner. On the other hand, there are 10
respondents which disagree with in given statement and they said that developing a new depot is
expensive for Danish Logistic and transport company and its operations.
27
a) Agree b) Disagree
0
5
10
15
20
25
30
30
10

28

THEME 3: Residents of UK follow the traffic rules
Q3) According to you does residents of UK
follow the traffic rules?
Frequency
a) Yes 35
b) No 5
Interpretation: Driving in United Kingdom is more than being on left side of road. The
government developed some rules and regulations related to the roads and it is a responsibility of
people to follow them in an effective or significant manner. The rules can be related to drive on
left hand side on road, observe all the posted road signs and speed limits, obey all the directions
provided through police officers etc. There are 35 respondents which said that the residents of
United Kingdom follow traffic rules in a better manner. On the other hand, there are 5
respondents which said that the people of United Kingdom do not follow the traffic rules in a
proper manner. Some people break the traffic signals and also do not obey all the directions
developed through traffic officers.
29
a) Yes b) No
0
5
10
15
20
25
30
35
35
5

THEME 4: Beneficial transportation services of DSV
Q4) Which is most effective beneficial
transportation services of DSV?
Frequency
a) Road 10
b) Air 12
c) Sea 15
c) Train 3
Interpretation: DSV provides the transportation as well as logistic services to people. It provide
its services through different ways for an instance air, train, sea and road. These all are the
effective transportation services of DSV and people select according to their suitability. There
are 10 respondents which said that road is an effective way to transport its services as well as
product from one place to other. There are 12 respondents and according to them air provides
significant transportation services. It is time saving and not more expensive. 15 respondents are
agree with the sea. According to 3 respondents, train is most effective way to transfer the
products and services from one place to the other. It is time as well as cost saving.
30
a) Road b) Air c) Sea c) Train
0
2
4
6
8
10
12
14
16
10
12
15
3

31

THEME 5: Improvised traffic level is effective for Danish Logistic and transport company
to conduct smooth operations
Q5) Does the improvised traffic level is
effective for Danish Logistic and transport
company to conduct smooth operations in
UK?
Frequency
a) Yes 33
b) No 7
32

Interpretation: Traffic develops the negative impact on people and it enhance pollution.
Government developed some rules and regulations related to traffic and it is necessary for people
to follow them. It will help in reduce the traffic issues and pollution will be reduced. There are
33 respondents which said that the improvised traffic is more effective for Danish Logistic and
transport company in order to conduct the operations of business in United Kingdom smoothly.
If the traffic will be improved then in this case people can take the better transportation facilities.
It will help in develop the positive impact on operations of DSV organisation. There are 7
respondents which said that improvised traffic level is not more effective for Danish Logistic and
transport company to conduct smooth operations in UK.
THEME 6: Major traffic errors in UK
Q6) What are the major traffic errors in
United Kingdom?
Frequency
a) Signal error 15
b) Congestion of vehicle 13
c) Not using safety measures 12
33
a) Yes b) No
0
5
10
15
20
25
30
35
33
7

Interpretation: Traffic errors is a major issue for the people as well as government. If people
will not follow the traffic rules in a proper manner then through this chances of causing accidents
can be arise. It develop negative impact on the operations of company. On the basis of 15
respondents that signal error is one of the main traffic error. Each and every person should
follow the signal in a proper manner. They should have proper knowledge about the signals. On
the other hand, there are 13 respondents which said that congestion of vehicle is a main traffic
error in United Kingdom. According to 12 respondents that people do not using the safety
measures in a proper manner and it is a main cause of accidents.
34
a) Signal error
b) Congestion of vehicle
c) Not using safety measures
0
2
4
6
8
10
12
14
16 15
13
12

THEME 7: Different ways through which DSV can improve their traffic
Q7) What are different ways through which
DSV can improve their traffic?
Frequency
a) Regular communication 13
b) Increasing data or information 10
c) Ride Sharing and Ride Hailing Apps 9
d) Review the client rates 8
Interpretation: Traffic hamper the lifestyle of people most. There are 13 respondents which said
that regular communication is an effective way by which DSV can make improvement in traffic.
Company can communicate with its consumers in every 3 months and get the opinion about the
providing services. On the other hand, there are 10 respondents which said that collection of
information and data is helpful in improving communication. According to the 9 respondents,
take the ride in sharing is helpful in reducing the traffic. If people will ride in sharing then it
reduce the number of vehicles from road and people can easily travel. 8 respondents said that
review the rates of client is an effective way through which DSV can improve their traffic.
35
a) Regular communication
b) Increasing data or information
c) Ride Sharing and Ride Hailing Apps
d) Review the client rates
0
2
4
6
8
10
12
14

36

THEME 8: Need of creating a new depot
Q8) What is the main need of creating a new
depot within the United Kingdom?
Frequency
a) Change in logistic system 18
b) Cost and time 12
c) Cargo risk 10
Interpretation: DSV Company have the different needs of developing new depot in United
Kingdom. There are 18 respondents which agree with the change in logistic system. The sales
team of this firm determine requirement of logistic in order to develop the large decision to
conduct business at the large scale. According to opinion of 12 respondents that new depot helps
in minimizing the time and cost of company. According to 10 respondents cargo is a major need
of develop new depot in United Kingdom country in an effective or significant manner.
37
a) Change in logistic system b) Cost and time c) Cargo risk
0
2
4
6
8
10
12
14
16
18
18
12
10

THEME 9: Role depot plays in reducing traffic in UK
Q9) What role does depot play in reducing
traffic in UK?
Frequency
a) Better customer satisfaction 17
b) Easy availability of services 10
c) Provide convenient services to customers 13
Interpretation : Depot is a place where any thing can be stored in a proper or effective way. The
depot is helpful in minimizing traffic from roads of United Kingdom. There are 17 respondents
which said that developing the new depot helps in providing the better satisfaction to customers
and they can easily travel from on place to another without facing any kind of issue. According
to 10 respondents that thorough developing depot, customers can get the easy availability of
services in United Kingdom and they can not face the issues of getting the transportation services
for long period of time. 13 respondents are agree with provide the convenient services to
consumers and sustain them for long period at market place.
38
a) Better customer satisfaction
b) Easy availability of services
c) Provide convenient services to customers
0
2
4
6
8
10
12
14
16
18 17
10
13

THEME 10: Benefits are attained by DSV company by using depot facility
Q10) What benefits are attained by Danish
Logistic and transport company by using
depot facility?
Frequency
a) Easy storage facilities 18
b) Cost effective 12
c) Easy management 10
Interpretation: There are 18 respondents which said that easy storage facilities are attained
through DSV organisation by developing depot. 12 respondents are agree with the cost effective
option because new deport will help in reduce cost. There are 10 respondents which said that
new deport helps in easy management because through this company will able to provide the
effective services to people.
39
a) Easy storage facilities b) Cost effective c) Easy management
0
2
4
6
8
10
12
14
16
18
18
12
10

40

THEME 11: Challenges faced by a logistic company in UK
Q11) What are the challenges faced by a
logistic company in UK?
Frequency
a) Transportation Cost Control 12
b) Planning & Risk Management 20
c) Customer service 8
Interpretation: Logistic company face many issues in United Kingdom. There are 12
respondents which said that control the cost of transportation is a major challenge. According to
20 respondents planning is an issue. If the planning will not be proper then in this case firm can
not able to conduct any activities in systematic way. 8 respondents are agree with customer
service challenges.
41
a) Transportation Cost Control
b) Planning & Risk Management
c) Customer service
0
2
4
6
8
10
12
14
16
18
20
12
20
8

THEME 12: Strategies DSV firm can use to fix traffic congestion
Q12) What are the strategies DSV firm can
use to fix traffic congestion in United
Kingdom?
Frequency
a) Reducing the Impact of Trucks 13
b) Opening Up Congested Areas 10
c) Effective traffic control 17
Interpretation: Traffic congestion is worse for people and in United Kingdom, people stuck in
the traffic each day. Population is enhanced and the problem is also get worse. On the basis of 13
respondents that minimizing impact of the trucks is one of the effective strategy to fix traffic
congestion. In context to this, trucks contribute more than 20% of all the urban congestion. It
could escalate as several cities to continue restricting operations of the large size vehicles. The
BentoBox mainly works to minimize congestion through shifting activity related to delivering
trucks. There are 10 respondents which said that opening up the congested areas is also a better
strategy. The main focus of this company is on the high ways because mostly the congestion
occurs on the city streets. Executing an effective traffic control on the city streets easing
42
a) Reducing the Impact of Trucks
b) Opening Up Congested Areas
c) Effective traffic control
0
2
4
6
8
10
12
14
16
18
13
10
17

congestion. More street traffic is caused through people which are looking for place to park. On
the other hand, there are 17 respondents which said that effective traffic control is a better
strategy that can use by company to fix the traffic related congestion in UK.
43

THEME 13: Reason of DSV company to launch its traffic academy
Q13) What are the main reason of Danish
Logistic and transport company to launch
its traffic academy?
Frequency
a) Increase confidence 9
b) Productivity improvement 12
c) Better business understanding to empower 19
Interpretation: DSV company make investment in training as well as education in United
Kingdom. Its main aim of this company is to secure high level of skill staff members in fright
and planning forwarding. There are 9 respondents which said that development of staff is helpful
in enhance their confidence level and also give them better understanding to empower them so
that they can make better decisions. From this, they can cooperative with their colleagues in an
effective manner. There are 12 respondents and according to them, traffic academy is helpful in
improving productivity in an efficiently. From this, skills as well as competencies of drivers will
be enhanced. 19 respondents are agree with better business understanding to be empower.
44
a) Increase confidence
b) Productivity improvement
c) Better business understanding to empower
0
2
4
6
8
10
12
14
16
18
20
9
12
19

THEME 14: Main interventions to reduce traffic congestion in United Kingdom
Q14) What are the main interventions to
reduce traffic congestion in United
Kingdom?
Frequency
a) Optimise traffic-light management 14
b) Improve perceptions of buses 10
c) Enforce existing road traffic laws 7
d) Use CCTV to monitor road conditions 9
Interpretation: It is necessary for company to minimize the congestion of traffic in UK. There
are 14 respondents which said that Traffic Management Control (UTMC) systems like
SCOOT can be effective in increasing capacity of road through varying timing of the lights in
order to match demand with real time. There are 10 respondents and according to them improve
perception of buses is a better intervention. The timings of buses should be improved and select
the simplest route. On the basis of opinion of 7 respondents that government developed some
legislations related to the law. Waiting, unloading and illegal parking obstructs the flow of
45
a) Optimise traffic-light management
b) Improve perceptions of buses
c) Enforce existing road traffic laws
d) Use CCTV to monitor road conditions
0
2
4
6
8
10
12
14
14
10
7
9

traffic. It is necessary that each person should follow rules and regulations in an effective
manner. 9 respondents are agree with use CCTV to monitor road conditions.
CHAPTER 5: DISCUSSION
This present discussion is based on the literature review section that helps in present the
findings from that part.
Different ways through which DSV can improve their traffic
From the above discussion it has been stated that it is necessary to improve the traffic
through DSV company. With the help of this, people will not face the issues related to
transportation. There has been various ways DSV organisation use to improve the traffic for an
instance to enforce the existing traffic road legislations, make improvement in its bus services,
use the inbound flow charts, follow traffic signals etc. Through using all these ways, DSV
organisation can improve the traffic signals in a better manner.
Planning process used by DSV for maximising trucks and increasing profit
As per mention discussion, it has been stated that traffic planning is effective on
controlling and also regulating the transportation provision in a better manner. Traffic is one of
the main issue and it impacts on the health of people. Under this, main plan of DSV organisation
is to enhance the number of trucks as well as maximising profit. If the trucks will be more in
number then company can able to provide the more services or transformation facilities and
through this, it can earn more profit. For this, company develop a plan and using different steps.
Need of creating a new depot within the United Kingdom
From above discussion in literature review, it has been concluded that DSV company
deals in the transportation sector and it provides the transportation services through air, road and
water. For resolving the issues related to traffic, DSV plan to develop new depot in United
Kingdom. Through this, firm can increase OTIF of Starfleet depot in an easy manner. The
benefits which company can get by developing new depot are like gain the new clients, enhance
customer service, extent postcode regions etc. The primary consideration of this company is to
make the better place for depot that aids company to provide the facilities in an easy manner.
Benefits of new depot for DSV
It has been analysed from above discussion that deport helps in arranging the
transportation system in systematic manner. The main benefit of develop new deport for DSV
company is that it will enhance the number of passengers and also reduce expenses to bus
46

operator due to minimizing the bus waiting time at the terminals. It will help in make
improvement in the passengers satisfaction as well as minimize complaints of consumers. When
new depot open in United Kingdom as well as begin with small area, it provides potential
development in future through extending postcode areas which cover, developing fleet and also
extending warehouse. Beginning new depot with small size area minimize potential risk
developed with it and it will cover the large amount.
Type of potential risk faced by DSV when they starting up a new depot
From above analysis, it has been stated that risk which DSV firm face directly affect on
activity as well as development of organisational in negative manner. In context to this,
additional cost as well as timings to trunk network will also be extra risk, adding the mileage to
route can have knock on impact on distribution of vehicles for the next delivery that will affect
OTIF.
47