Functions of Resort Operations in Caribbean or Indian Ocean Resorts Management

Travel andTravel and
tourismtourism
Student Id:

Company backgroundCompany background
• Tourism operation management is one of the
emerging industry because of favorable trends in
the tourism and travel industry (Footsteps Tours,
2019).
• For this study, Footstep historical tours company
is used as it facilitates to examine the tour
operation management industry and operation
related to Caribbean or Indian Ocean resorts
management.

Functions of resortFunctions of resort
operationsoperations
• The functions that are attained in Caribbean or
Indian Ocean resorts management, as well as
operations are:
o Coordination with handling the suppliers and vendors
o Customer Service
o Legal Regulations and legislations fulfilment
o Health and safety issues (Hilmi, et al., 2018).
o Improvement in efficiency with respect to operation
o Improvement of labor productivity
o Accountability to manage and deal with the tour operators