1TRENDING APPLICATIONS OF BPM Table of Contents 1. Current Developments in BPM..............................................................................................2 2. Role of Process Analysis, Design and Development.............................................................3 References..................................................................................................................................4
2TRENDING APPLICATIONS OF BPM 1. Current Developments in BPM Managing processes in businesses have become a necessity due to the emergence of various complex operations and their allocation to different personnel in the department (Gaur & Padiya, 2017). Many such processes are repetitive, the hospitals are looking forward in automating and optimizing them in order to provide enhanced care to the patients, help the doctors, and nurses and thereby reduce the required budget and time in treatments. Five trends of BPM in the healthcare sector are: Development of Low-Code Applications:Decision-makers of the healthcare organizations are selecting platforms where they can develop applications for easier functionalities of their systems (Tupa & Steiner, 2019). They are taking help of such platforms where they can build apps without any technical coding knowledge. Automated Robotic Processes (RPA):The tools of RPA enables the internal processes of the hospitals to connect with the external processes (Jesus & Rosemann, 2017). One of the important characteristics of these tools are that they eliminates complex coding and does not require manual processes to be held in any case. Presence of Smart Contracts:These contracts as smart by nature, helps in conducting automated workflow such as billing of patients without the requirement of human interaction, thereby reducing the work pressure of the employees in the company. Implementation of Artificial Intelligence:Hospitals are incorporating AI in their culture to make the optimum use of patientsâ data and thereby generate healthcare reports to enhance the diagnosis procedure. Efficient and Extensive Teamwork:Collaborating the functionalities of the departmental units in a healthcare clinic and integrating them together to deliver optimum services is one
3TRENDING APPLICATIONS OF BPM of the effective trends of BPM that contributes to enhanced treatments of patients by the doctors. 2. Role of Process Analysis, Design and Development The allowance of efficient healthcare services to the patients in the hospitals and nursing units depends highly on flexible and efficient process execution in their daily activities. The healthcare units can improve their processes only to contribute to their easy work functionality as well as provide quality services to the sick people (Sbayou et al., 2017). Hence, process analysis is an integral part of their business that reviews the functionality of the processes, detects the shortcomings in the outcome and finally adapt methodologies that will help in filling the unnecessary gaps in their techniques. Process mining is one important components of process analysis, a technique by which data is extracted from the processes to generate reports that will help in making effective decisions for the healthcare systems (Metsker et al., 2017). The Information Systems in healthcare are designed based on these data collected from the process analysis that eases out the operations in healthcare and automates them to speed up the process. This finally helps in better and faster diagnosis of patients contributing to the betterment of the health of the patients. DevelopmentofInformationSystemsinthehealthcareorganizationsnotonly facilitates the patients in various aspects, it also optimises the activities in the hospitals and nursing homes (Johannesen et al., 2018). Numerous processes such as data entry of patients or generating healthcare report become automated helping the doctors detect more than one patient at a time. Upgraded information through such systems also helps in combatting emergency of the patients.
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4TRENDING APPLICATIONS OF BPM References Gaur, A. D., & Padiya, J. (2017). Exploring âMake in IndiaâCampaign & Emerging FDI trends in IT& BPM Sector in India.Journal of Business,1(2), 42-57. Jesus, L., & Rosemann, M. (2017). The future BPM: seven opportunities to become the butcher and not the Turkey.BPTrends, Feb. Johannesen, K. M., Claxton, K., Sculpher, M. J., & Wailoo, A. J. (2018). How to design the costâeffectiveness appraisal process of new healthcare technologies to maximise population health: A conceptual framework.Health economics,27(2), e41-e54. Metsker, O., Bolgova, E., Yakovlev, A., Funkner, A., & Kovalchuk, S. (2017). Pattern-based mining in electronic health records for complex clinical process analysis.Procedia computer science,119, 197-206. Sbayou, M., Bouanan, Y., Zacharewicz, G., Ribault, J., & François, J. (2017, April). DEVS modelling and simulation for healthcare process application for hospital emergency department. InProceedings of the 50th Annual Simulation Symposium(pp. 1-12). Tupa, J., & Steiner, F. (2019). Industry 4.0 and business process management.