UGB 165 Introduction to Operations and Services
Added on 2020-12-24
15 Pages3756 Words424 Views
UGB165
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................12
INTRODUCTIONOperations management plays a crucial role in administering business practices formanaging improvement in services. It is based on increasing efficiency in supply chainmanagement which aid in reducing waste and making optimum utilization of resources. Whenmanaging operation focus of business in on making proper work cycle for converting labor andraw material in to satisfactory finished good and services. It is the improvement and managementpractice which assist the enterprise in maximizing profitable return and financial stability.The assessment is based on analysis of newly appointed operations managers ofEngineering company that is Watson Engineering Tooling company which was set up bygraduate Engineer in 1980 in North East of England. The focus of firm is on maintaining highquality in manufacturing of equipment like Calipers, scribes and other specialist items which aresometimes customized according to need of engineering industry. The management of companyis focused on continuous motivation of employees which is the basic satisfaction which helps themanagers in managing employees' motivation. The focus of engineering firm is on gainingloyalty and commitment of workers by rewarding and motivating them to work consistently. The study will outline different operation strategies which are used by management formanaging improvement and systemic flow in manufacturing and supply of goods. It willdetermine company wide operations' improvement strategy of Watson tooling firm. Thus, it willsuggest recommendation over tools and techniques which can be implemented by organizationfor future betterment.MAIN BODYOperations management is the implication of the best tools or strategy for administeringand controlling business practices. In this focus of firm is on setting broad objectives with regardto goals and objectives of organization. Watson Engineering Tooling company is managingstable growth and success which was measure when the engineering industry faced a declinebecause of increasing competition and globalization the organization was able to maintain itscommand because of its long term business strategic plans. However, it was determined thatlong term plans of company are effective but it is necessary for the management to have radicalstrategy to cope up with dynamic business environment in case of major fluctuation or financialcrisis. 1
Operations strategic decision of Watson Tooling company are based on stripping downservices, making use of one technology, close connection with suppliers and fast turnaround.The strategic decision of operations management of firm are based on market requirements thatis low prices, basic services and reliability. In accordance with analysis it is predicted thatWatson engineering firm is based on long term planning rather than deriving short termobjectives. However, it can be said that operation management is for short term capacitydecision of Watson that is for 1 to 12 months while long term capacity decision are made withthe help of strategy as it is related of 1 to 10 years. When making use operational strategy or model the company aim at making long termview which helps the business in determining forthcoming challenges and opportunities whichneed to managed by over coming weaknesses. It helps the firm in visualizing the need ofchanges with regard to goals and objectives of an enterprise (Manatos, Sarrico and Rosa, 2017).In accordance with this, firm aim at performing Swot analysis which helps the management indetermining strengths which can help in overlapping weakness whereas opportunities which aidin overshadowing threats. Thus, for making strategical decision with all analysis WatsonTooling company aim at evaluating capability of senior and junior staff members. Difference between operation strategies and operations managementGraduate engineer of Watson engineering firm believes and understands the differencebetween management of operations and strategy. As per the beliefs it is identified thatmanagement is concrete and strategy are philosophical. Therefore, at the time of managementfocus of management of company is on analyzing improvement measures in purchasingprocedure. This helps the business in maintaining cost effective, time and quality management.On the other hand, in strategy the business aim at deriving ways of developing strategic alliancewith supplies which is the crucial part of whole engineering industry. Implication of management and operational strategy in Watson engineering enterprise isdone on the basis of 5 competitive objectives derived by executive of company that is qualitywhich is the foremost requirement to be met (Adams, Gabler and Landers, 2017). Next is speedwhich the focus of management is on time management by aligning employee activities in onecommon direction. It is done to meet delivering requirements within time constraints and tomanage dependability on operation and supply chain. Further it is important for the business tohave flexibility in operations management because it is only managing practice which helps2
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