(solution) Understanding and Leading Change Doc
Added on 2020-12-10
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Understanding and LeadingChange
Table of ContentsIntroduction .....................................................................................................................................3Task 1...............................................................................................................................................3P1: Different types of drivers and how it affects organization strategy and operations.............3Task 2...............................................................................................................................................5P2: Ways in which internal and external drivers affects leadership, teams and individualbehaviours...................................................................................................................................5P3: Measure that can be taken to decrease negative impacts on organization behaviour...........8Task 3...............................................................................................................................................9P4: Different barriers for change and how it influence decision making process......................9Task 4.............................................................................................................................................10P5: Leadership approaches to deal with change.......................................................................10Conclusion.....................................................................................................................................10References......................................................................................................................................12
Introduction Organisational change refers to change in company's operations, technologies, structuredue to enhancement in profitability and productivity. It helps the company to become adaptablein critical situations as external environment changes very often. In this report, Tesco is taken fordiscussion. It is a multinational company which deals in groceries, books, clothing etc andheadquarters in Hertfordshire, England. Different types of drivers which affects the organizationstrategy and operations and how it influences the behaviour of organisation is discussed. Barriersand how it affects the leadership decision making is also explained. Application of leadershipapproaches with functional example is scrutinized in context of Tesco.Task 1P1: Different types of drivers and how it affects organization strategy and operationsExternal environment changes very often and to tackle it company has to becomeadaptable by changing their strategy's and operations. Company strategy refers to blue print ofthe actions taken by company in future to attain their objectives and purpose of existence. Itshould be made according to external environment and their competitors plan by consideringconsumers need and demand (Doppelt, 2017). Company operations means distinct practices useto maximize their resources to achieve highest efficiency. Drivers which affects strategy andoperations of different companies are given below,BasisTescoMarks and SpencerOrganization structureTesco follows Hierarchicalstructure which is in pyramidshape due to large number ofemployees. Promotions andincentives are based onperformance of employeeswhich motivates them to workharder which leads to increasein overall productivity ofcompany.Company follows flatorganizational structure as itmotivates employees byengaging in decision makingprocess. It helps M&S todecrease their operation'sbudget by reducing number ofmiddlemanagementemployees.Employment practicesTesco motivates employees byM&S gives on the job training
giving training, workshops,classes etc through whichproper skills and capabilitiesinculcate to individual whichhelps them to perform withtheir best efficiency.to their employees throughwhich they will understandculture and climate ofcompany. All the employeeshave their chances ofcontributing in decisionmaking and while makingstaregies as employees haveground knowledge whichupper management doesn'thave.Latest technologyAdvanced technology alwaysplays a key part in the successof the organisation. Due towhich company prefers to uselatest technology like RFID orPayQwiq to enhance thecustomer engagement and useof BYOD for staff (Wagner,2016). It helps Tesco to gaincompetitive advantage overother competitors.To improve the shoppingexperience of customers, M&Shas installed tablets in theirstores to help the them whileshopping. Consumers cansearch products and scan theirproduct barcode in it to savetheir time while checking out.Pricing strategiesTesco prefers to change theirprices according to demand ofproducts. If product has highdemand then they usesSkimming prices and thenswitches to other accordingly.Tesco also use psychologicalpricing while attractingconsumers.M&S changes their pricingaccording to the festivalseasons. At the peak time,company uses competitivepricing in which prices are setaccording to competitors andin off season they uses lowprices so to attract morecustomer thus increase in
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