Table of Contents INTRODUCTION..........................................................................................................................1 TASK 1............................................................................................................................................1 P1: Comparison of different organisations and major impact of change on their strategies and operations....................................................................................................................................1 TASK 2............................................................................................................................................4 P2: Evaluation of internals and external drivers of change that affects on leadership, team and individual behaviours within an organisation.............................................................................4 P3:Differentmeasuresforminimisingnegativeimpactsofchangesonorganisational behavioural..................................................................................................................................7 TASK 3............................................................................................................................................8 P4: Different barriers for change and its influence on leadership decision-making...................8 TASK 4..........................................................................................................................................10 P5: Different leadership approaches for dealing with change within organisation..................10 CONCLUSION.............................................................................................................................11 REFERENCES.............................................................................................................................12
INTRODUCTION There are different types of tools and techniques which are used by companyto utilize various change which helps to ascertain a strong position in market. As there are different layer of management within company. This makes every process of the organisation very complex so in order make simple process the management implement different types of modification in the organisation. This report is based on the Apple Inc. and Samsung Group which deals to provide various models of mobile phones, laptops (Ryan, 2013). This report explains about the various types of modification made in the strategies and policies of company. There are two types of drivers that is external and internal drivers which give impact on the leadership, team and individuals who are performing different operations in the organisation. There are various barriers which give impact on the various approaches of leadership which helps to inculcate with the changes. TASK 1 P1: Comparison of different organisations and major impact of change on their strategies and operations There are two types of factors which give impact on various operations and functions of the organisation (Goldstein, Sauer and O'Donnell, 2014). This leadsto face different types of issues and challenges which are faced by the organisation. These are the different factors which reduce the performance of the business. These factors are such as political economical, social and technological and many other factors which are concerned on to give positive and negative impact on the functions of the organisation. This tends the company to make changes in various strategies and policies of the company. These factors have various merit and demerit which affect the level of profitability of company. These factor also impact on to ascertain competitive advantages. And also helps to expandthe growth of business, implementation of new and innovative technology which helps to increase the efficiency of the organisation in decent manner (Whitaker, 2013). Apple Inc. This company is UK based company which concerned with create new and attractive design, development of various types of software, different electronic products to the customer. This company was founded by Steve Job, Steve Worzniac and Ronald Wayne in year 1976. 1
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There are different types ofproducts which are offered to the customer are such as Macintosh, iPad iPhone, Laptop, TV, Apple wrist watches and many other products which fulfil the demand and desire of the customer present in the marketplace (Hughes,2016). Apple offers various types of types of service from its Apple Store like iCloud, iTune, iBook and various other products to customer present in the marketplace. Organisation has generated large number of revenues US$ 232.235 billion. There are 125, 000 worker performing different types of work in the organisation. This helps to produce new and innovative products for various customer present in the marketplace. Samsung Group: This organisation come into existence in 1938 which is located as Samsung Town, Seoul. This companyis south Korean company which is started by the Lee Byung -Chul. This company produce various types of products such as electronic products, various appliances which are used in the house, various apparel and many others. So company has generated of US $305 billion in the form of revenue (Agostino, Arena and Arnaboldi,2013). There are almost 489000 e,employee which are performing different types of operation and functions of the organisation in effective manner. They have capabilityto inculcate with the various condition and situation of the organisation. There are various strategies and policies which are ascertain by the organisation in order to inculcate with various situation of the organisation in proper manner. It also focus on to add various feature which helps to make new and innovative products for the customer. This helps to attract large number of customer present in the marketplace. It can be explain in tabular form: StrategiesApple Inc.Samsung Pricing strategiesCompany implement effective pricing strategies by which it increase the level of profit of thecompanywhichare rangingfromRM199to RM7999.Managementfix high rate of the products to provide different types of good quality of products from the Samsungascertaineffective pricingstrategieswhichare different from the Apple. It set the price of different products as compare to the Apple which givetoughcompetitionto Apple.Consideringexample. Introduction of Samsung S6 in respect to tough competition to 2
organisation. There are various typesofgoodqualityof productsandserviceswhich helps to attract large number of customer(Zhu,andet.al., 2011). the Iphone 7. ProductsTherearevarioustypesof products which are produced by the organisation like iPod, shuffle, nano, iPod, iPad which manufacture better quality of products for the customer. This leads to accomplish goals and objectivesoforganisation. The management focus on to generatelargenumberof revenuesandcapturelarge numberofsharesinthe marketplace. Therearevarioustypesof products which are offered by the company like Television, Samsunggalaxyphonead many other products. PromotionsIt implement different types of promotionaltoolsand techniques which are used by the organisation which helps to increase the rate of sales of differentproducts.Italso acknowledge various customer aboutthedifferenttypesof productswhicharenewly introduce in the marketplace. Thiscompanytakehelps various electronic media like TV,newspapers,online marketing.Therearesome specificfeatureswhichis given in the various products whichisprovidedbythe company (Meaklim, and Sims, 2011). PlaceItgivefacilitiestodifferentTherearelargenumberof 3
customer which are present in different country. It also open retail store by which customer can buy various products Samsungstorewhichare opensatlargenumberof customer as compare to Apple. PeopleItrecruitexpertemployee which helps to perform various activities of the organisation. It also use new and innovative technologywhichhelpsto performdifferenttypesof activitiesoforganisationin effective manner. Therearelargenumberof competitive employee working intheorganisation.Dueto competitiontheyperform various types of activities of organisation in stipulated time period. ProcessItalsouseonlineplatform whichhelpstocommunicate withthevariouscustomer. Thecompanyalsoopen various number of retail store by which products can easily available. Organisationfocusonto providedifferenttypesof qualityofproductstothe various customer.It also give othersmallscaleoutletin order to make availability of product at large extent. TASK 2 P2: Evaluation of internals and external drivers of change that affects on leadership, team and individual behaviours within an organisation It is responsibility of the management to motivate their employee in order to perform different types of activities of organisation in proper way. This helps to generate large number of revenue of the organisation in effective structure. This helps to accomplish goals and objectives of company in effective manner. The manager and leaders of the organisation in order to guide their employee to perform different types of information as per the instruction given by the manager and leaders of the company (Veon,2014). The leaders also plays significant role in order to perform different types of functions of organisation in the given time period. The 4
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manager and leaders also focus on to divide the task in smaller segment which helps to complete the task in decent manner. It is majorduty of the manager is to define the roles and responsibility of the organisation in order to perform different types of working activities of company. There are different types of strategies and policies of the organisation which helps to guide employeetoperform different types of work in stipulated time period (Colmer, Waniganayake and Field, 2014). Apple Inc. is the company which manufacture different types of computer software and various types of electronic part of the computer and laptop. The manager and leaders of the Apple Inc implement different approaches of leadership which helps to create an effective environment. It also helpsto perform different types of functions of company in effective way. There are different types of external and internal factors which reduce the performance of organisation. It also impact on the various approaches which are ascertain by the manager of company. There internal and external factors are describe below: Internal factors:it is those types of factors which impact on the various operations of business internally. So the manager and leaders put their effort in order to make different types of plan and policies in order to sustain a strong position in market. In order to determine the strength and weaknesses of the organisation in effective manner. SWOT analyses are describer below: SWOT analysis: Strengths: ď‚·In order to increase the profitability of the company manager needs to take helps to different sources of advertisement in order to accomplish goals and objectives of company. ď‚·Apple has strong customer base which helps to increase the level of profit of the company. ď‚·Thereisstrongbrandandeffectivedistributionchannelwhichmakesthestrong company.ď‚·The company has strong financial condition due to its strong cash flow statements. Weaknesses: ď‚·Apple depends upon the sales of different models of i-Phones. ď‚·It has weak distribution system in India. 5
ď‚·The company do not invest large number of capital on the research and development in respect to other organisation which are implement innovative steps in the various products.ď‚·The operative system of the Apple do not adjust with different operative system. Opportunities: ď‚·it is opportunities for the Apple to develop different types of application by which give opportunities to attain growth of business. ď‚·There are various types of gadget which are discover by Apple which can launch in the marketplace.ď‚·It is opportunity for the organisation to implement payment gateway by the organisation. Threats ď‚·there is very tough competition among the other reputed brand which reduce the number of shares of market. ď‚·Strong currency (US dollar) ď‚·There are large number of lawsuit which reduce the performance of the company.ď‚·There is a risk of breaching of data (France, 2014). External factors there are various types of external factor which give impact on the various operations of organisation in effective manner. These external factors are like political, economical, social, technological which give impact onthe various operations of organisation. There are different types of strategies and policies which are implemented by the organisation in order to inculcate with the various issues and problems. The organisation needs to perform different type of operations which is determine the various factors by conducting PESTLE Analyse which aids to make proper decision. Which are describe below: Political factors:It is concerned with those factors which are related to policies which prepare by government various tax policies which give negativeimpact on different functions whichareperformedwithin organisation.Taking examplethere isalwaysfluctuationin performing different operation of the organisation. It impact on the profitability ratio of company. Economical factors:This factors are concerned with the economic fluctuations which reduce the performance of the company. Taking example if the growth of economy of the 6
particular country increases then the level of income of the people getincrease. This helps to increase the level of profit of the company. Where the economic condition is not good then the condition will be vice- versa. Social factors:This factor is concerned with to make strong brand in the marketplace. For example Apple implement different types of feature in the mobile phone which attract large number of people of society (Carter, and et. al., 2013). Technological factors:This is the factor which are related to implement various types of new and advance technology which helps to introduce new range of product for various customer . It also helps to improve the quality of various products which is provided to the customer. P3:Differentmeasuresforminimisingnegativeimpactsofchangesonorganisational behavioural In order to remove the various negative impact on the company which helps give impact on the environment of company. So the management of the organisation put their effort by implementing various type of tools and techniques which are used by the company. In order to reduce the negative impact on the different functions of organisation. The management of the organisation took different types of information which are taken by the organisation in order to eliminate various issues and problems of organisation which are describe below: Training:This isprocess which is ascertain byorganisation in order to increase the skills and knowledge of employee working inthe organisation. The manager of Apple conduct training program which helps to inculcate with the different types of factors which aids to inculcate with various issues and problems of employee working in the organisation. Manager of the company implement different types of technology which aids to accomplish with the various functions of organisation in effective manner. Healthy relations with employee:it is very important for the organisation to retain healthy relationship with the different employee working in the organisation. This helps to increase the level of profit of company. The manager of the company needs to implement different types of strategies and policies which helps to make longrelationship with the customer. This helps to increase the level of profit of the company. The management also implement effective communication with the customer which helpsto know the demand and desire of customer consideringvarious views of customer leads to perform different types of operation and manufactures various kind of products as per the demand made by the customer. 7
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Research:The manager of Apple Inc. conducts various level of market research which aids to get informations about the taste and preferences made by the customer. These information helps to produce various kind of products and services which leads to fulfil needs and wants of various customer present in the market. Manager of company aids determine the various trends which are implemented by different rivals present in the marketplace. By conducting various types of market research it aids to stand before the customer present in the marketplace. It also implement some changes in various strategies and policies which aids to perform different types of functions of organisation in proper way. Technology:There are various types of new and advance technology which are implementedbytheorganisationinordertoperformdifferenttypesofoperationin manufacturing of different products in proper manner. The manager of Apple Inc use upgraded technology which helps to perform different types of functions of organisation in a very decent manner. These technology helps to utilise the various types of technology which are used by the organisation in order to improve the quality of different products in effective manner. These technology aid the organisation to deliver various types of products which are provided to customer at affordable price. The management of Apple Inc. add some innovative features in the various models of mobile by this company can increase the sales of different products. TASK 3 P4: Different barriers for change and its influence on leadership decision-making There are different types of barriers which give negative impact in decision making of the organisation. Barriers are considered as the most threatening assets of the organisation which reduce the performance ofcompany. It hinders the performance of employee working in the organisation. This leads to perform various function of organisation not in proper manner. These barriers reduce the performance employee working in company which decrease the quality of different products which are manufacture in the organisation. Barriers stops the employee ot perform their different types of work in effective manner. Apple is firm which is leading producer of mobile which is provided to the customer. The manger of the organisation implement different types of strategies which helps to motivate various types of employee working in the organisation (Martin and Waring, 2013). 8
Lackofpropercommunication:Ifmanageroftheorganisationdonotableto communicate with the various customer the manager do not able to know the demand and desire of the different customer. By implementing effective communication system manger able to communicate with the customer. It helps to know the different types of issues and problems which are arises during performing various types ofoperation by the employee working in the organisation. The management needs to ascertain various types of strategies and policiesto solve those issues and problem in effective manner. Maintaining effective communication system organisation able to create effective communication system for the employee working in the organisation. Organisationalculturalplanning:Themanagerneedstocreateaneffective atmosphere within company which helps to increase the performance of employee working in the organisation. This helps to increase the goals and objectives of organisation. Lack of employment involvement:There are various types of views which are given by the employee working in the organisation. The management needs to consider the views of different employee working in the company. If the management ignore the views of employee then it impact on effective decision in order to perform different operation of organisation. These barriers impact on the environment of the organisation. These types of barriers are recognise by the implementation of Force field Analyses which have different stages which given: Force field analysis: Step 1: proposal for change:This step is concerned with the various types of conflicts which are arises during performing various types of process of company because of changing culture of organisation which stops the employee to acknowledge various changes implemented by the organisation. Step 2: Determine the changes:This phase is concerned with to determine various kind of barriers and implement different types of strategies which aids to resolve the various types of complexity and problems which are arises during various strategies in order to develop the organisation in effective manner (Rodd, 2015). Step 3: Assign score:The management needs to retain healthy relationship with the employee working in the organisation. The manager of Apple Inc. communicate with the various client to know the demand and desire of customer. 9
Step 4: Determine the force against change:This stage is concerned with the various mistakes which is done by the employee and the management needs to implement various type of strategies in order to find the cause of mistakes and take opinion to make an effective changes in the organisation. Step 5:Determine and implement: This is last phase in which employee perform various types of initiative steps in order to create healthy environment which helps various employee to perform different types of task which is assigned by the organisation. TASK 4 P5: Different leadership approaches for dealing with change within organisation There are different leadership approaches which determine by the managers and leaders of the company in order to motivate and guide their employee to perform different types of work in proper manner. The leaders and manager of the organisation plays an important role in order to perform different functions of company in effective manner. It also helps to maintain an effective workforce to perform various activities in stipulated time period. This helps to increase the sales of different types of products in the marketplace. In context of Apple Inc. the manager of the Apple Inc implement different types of strategies which helps to implement new and innovative features in the various models employee working inorganisation. There are various types of leadership approaches which are implemented by the organisation in order to ascertain goals and objectives of organisation. These leadership approaches aid to support different types of approaches which aids to accomplish demand and desire of the customer. There arevarious leadership approaches which are describe below: Autocratic leadership approaches:This leadership is concerned on to accomplish various task which is determine by various employee working in company. The manager gather informations and views which helps to implement different types of approaches by which Apple able to inculcate with the harsh situation in n effective manner (Goeschel, 2011). Democratic leadership style:this leadership approach is ascertain by the organisation in order to encourage various employee to perform different types of functions of organisation in effective manner. Apple Inc implement different types of guideline to employee in order to motivate the employee working in the organisation. This helps to achieve goals and objectives of 10
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organisation in effective manner. This leadership approaches help to improve the performance of employee working in the organisation. Laissez fair:This leadership style implement by the manger in order to resolve different types of leadership approaches in order to achieve goals and objectives of organisation. This is considered as the most effective leadership stylefor the organisation because this style is used by the organisation in order to make effective decision to the organisation. Transformational:this leadership style is used by the organisation in order to maintained effectiveness in order to perform various types of operations of organisation in effective manner. The manger of Apple Inc implement this leadership style helps to improve the efficiency to perform different types of operations of organisation. Transactional:This leadership style aids toprovide guideline and direction in order to retain healthy relationshipwith the customer. This helps to accomplish aims and objective of organisation. This is improved by giving them reward, perks, and various incentives and many others. Source: ( Different kinds of Leadership Style, 2017) 11 Illustration1: Different kinds of Leadership style
CONCLUSION As per above mentioned report it has been assumed that there are two type drivers which impact variousoperations of organisation in effective manner. In order to inculcate with the different issues and problems. Organisation needs to implement different types of strategies and policies which are used to improve the performance of employee working in the company. 12
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