Understanding and Leading Change in Organizations - Desklib

This report discusses the impact of change on organizational strategy and operations, and how internal and external forces of change impact leadership, team and individual behavior. It also covers steps to minimize negative effects of change on business behavior. The report uses Tesco and Aldi as examples to compare different organizational impacts of change. The report also justifies various barriers for change and how they influence leadership decision making.

Understanding and
leading change

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 Compare different organisational examples where there has been an impact of change on
an.................................................................................................................................................3
organisation’s strategy and operations........................................................................................3
P2 analyse the manner in which internal and external forces of change impact leadership ,
team impact leadership, team and individuals behaviour within an industry. ...........................6
P3 Evaluating the steps which is taken in minimising the negative effect of change on
business behaviour : ...................................................................................................................9
P4 justifying various barriers for change and how they influence leadership decision making.
...................................................................................................................................................10
P5 Implementing various leadership approaches to deal with changes : ................................12
CONCLUSION .............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
The company faces complex and disruptive business surrounding as manager seems
various challenges to manage stability which company seeks to resist modification. The
company changes is complex as it needs vision, big statement, special talent in direction to attain
successful results. The business alter happens when the company wishes to have modification in
its system, trends, technology and policies to develop the business development and
performance. The concern change refers the shift in the current state of an industry which
includes developing business processes and schedules as well as system which has the objective
of growing performance in long term or short duration (Edwards-Groves, Wilkinson, and
Mahon, 2020). In order to have a change the company needs a clear strategy an d proper resource
allocation to execute change process efficiently. There are internal and external drivers of
alteration. In the external forces the reason of change is analysed and the effect of change. It
includes the requirements to change to reach the changing demand of stakeholder. In the internal
forces the causes change is determined internally to diminish the overhead cost. The effect of
change helps in increasing the operations procedure efficiency which creates users satisfaction
along with employees. The change can be classified according to the basis of company level. The
modification in strategy impacts the complete business and brings a shift in character and trends
of business. The change can be improved development transformational and transitional as per
the business requirements. The selected company is Tesco which is British multinational
groceries and basic selling founded in 1919 by Jack Cohen. In this report will cover how change
influencing leadership decision making and a range of leadership approach is implemented to
change initiative.
MAIN BODY
P1 Compare different organisational examples where there has been an impact of change on an
organisation’s strategy and operations.
The change management is the study of why business required to change and how it
impacts the change. The change effects on the business in its policy, system and trends. The
business is forced to retain competitive benefits and restructured the business. The effect of
change on the Tesco productivity and profitability. Tesco has some change forces just as political

source in UK impacts the company to reconsider the approaches and business plan. In
economic factor comprises of the economic vulnerability just as exchange rate, inflation rate
which determines the profitability and financial performance of the business. The another drive
can be technology which has impact on the company because of technology development just as
internet development just as internet, development of e commerce (Fernandes, 2021).
The change helps the business in raising the users base and better outcome are completed
in terms of performance and productivity. The company Tesco and Aldi face the kind of change
which is advantageous in becoming successful in the market.
Organisation Changes
PEST/SWOT
Drivers of
change
Impact on
strategy
Impact on
operation
Tesco Technology Factor The company has
introduce the self
check out system
wherein the users
can be processed
technology by
self checking out
of the store
without the
consideration of
Tesco workers.
As Tesco has
develop its check
out system by
utilising advance
technology it
leads in growing
in developing the
service level of
business so that
the users are
influenced . This
has outcome in
certain wrong
activity so it has
installed some
cameras so that
users activity can
be scanned.
This modifies the
business that leads
in development the
efficiency of
company and its
services as this
technology secures
time of company
and contribution of
an employees. But
it required
continuos tracking
so that wrong
activity can be
minimised because
of specialized
scrutiny.
Social factor The company is The concentration Through the

concentrating on
the sociological
wherein elements
wherein due to
increase in birth
rates it is centring
the children so
that they can built
a new market.
is on the birth
rate, particularly
the age factor to
influence buyers
just as children
just as kids will
assist the company
to construct the
new market so that
it can grow its
market reach. It is
concentrating on
education wherein
it started to sell the
school uniform of
children along
with school
instruments so that
more buyers are
getting attract
towards the brand.
alteration of
targeting new
market, namely
kids Tesco can
become the one
store in which
customers all
kinds o f essentials
easily. As well as
company also
required a goods
which attracts the
people to buy
goods from the
brand.
Aldi Social Company is
paying attention
on bringing the
change in its
products line so
that is can focus
on the trends
goods. Instance, it
is operating to
reach out the
By executing this
modification,
company can
concentrate in
promoting healthy
life style among
the people through
serving goods
which are good
This alteration can
assist in taking the
competitive border
in the market as it
will concentrate on
the trend goods
which can serve
healthy lifestyle to
people. It is
making use of

compelling
designation
through
providing a good
and quality
product along
with organic food
products which is
healthy for goods.
and healthy for all. promotion,
marketing which
includes of healthy
recipes by
nutritionist so that
buyers having idea
of product and
store.
Technology The company is
investing in
socialization of
its in store
learnings where
in it has leverage
the floor clean-up
robots,shelf
cumulation so
that it can
addition long
term cost
improvement
through
reinvesting in
germinate
analogue level.
Through this
alteration
company can bring
evolution in its
cost as it will be
one time
investment for
company which
will neglect the
automatic
operative of
workers develop
services are served
to buyers.
The company is
going forward the
full fledge
creativity so that it
can compete in the
market with
different business
just as amazon,
flip kart and many
others.

P2 analyse the manner in which internal and external forces of change impact leadership , team
impact leadership, team and individuals behaviour within an industry.
All companies has its own trends which impacts the powers to compete and respond
attainments to change. The internal and external forces analyse in what way the business
moves forward and creates the people to get out from thir comfort zone works variedly. The
Internal factors incudes communication, leadership and many others. While external factors
includes technology, business relationship among another elements (Georgiadis, Sarigiannidis
and Theriou, 2021).
Change Driver of
change
Impact on
leadership
behaviour
Impact on
team
behaviour
Impact on
individual
behaviour
Measures to
minimise
negative
impacts
The
administr
ation
brings
alteration
in Selling
scheme
of it by
consider
humour
in its
merchan
dising
cause.
Communication
: With the assist
of effectual
communication
channel, the
company can
communicate
and encourage
the content of the
concern ion
impelling
manner so that
their range is
increased and
consciousness
respective to the
offer of concern
is heighten. As it
was not able to
By on the job on
the effectual
communicating
channel, the
leadership of
Tesco can power
the worker to
take such thought
which can assist
in connection
with the users in
an effectual
mode. moreover,
affect humour in
the selling can
create healthy
dealings with the
users which will
assist leaders to
With the help
of
communicatin
g channel, the
team associate
can pass on
effectively so
that a
skilfulness is
built among
them and they
can support
effectual.
Moreover,
two-way
communicatio
n, there can be
support
company in
By correct
dual channel
of the
abstraction,
the respective
can trait their
question by
fetching
response and
interrogative
questions in
command to
heighten their
public
presentation so
that they can
efficaciously
lend in the
accomplishme
There are
different
activity which
might be
choose by
institution to
understate the
antagonistic
contact of
these
actuation. This
consider
foremost that
there should
be proper
transmission
of
communicatio
n among

convey with
customers
efficaciously, it
thought of
delivery some
kinds of message
in its
commercialism
so that the
organization can
link with the
customers
effortlessly.
actuate worker to
bring such
scheme which
can prolong the
worker as well as
clients for long
score.
effectual
selling scheme
being
reinforced for
the institution
so that the
users are pull
and gross sales
of the task is
heighten.
nt of
communal
clinical of
institution.
subordinates
and secondary
and dual
abstraction
should be
advance in
order to forbid
any disorder or
merger.
The take part
leading style
should be
implemented
by leadership
so that the
worker can
freely explicit
their views
and the
leadership can
acceptance
their thought
and ideas.
External factor
Technology: It is
an essential
forces of the
alteration. Tesco
has utilised it in
order to bring
By position the
new engineering
in the selling
body, the
leadership of
Tesco have to
When
discussing in
circumstance
to the group,
due to
participation
As a
respective,
position
technology
will make the
project of the
In command to
get the better
of the perverse
impact of this
cause, the
institution

such alteration
which can assist
in bringing huge
gathering in
short time period
of case.
assume new
accomplishment
in order to grow
ratio of the
worker. It will
also have to
utilise the worker
in order to better
its fecundity and
execution .
of application
in
merchandising
, there will be
some content
faced by the
squad as they
have to work
during
coordinative
with each
other and take
attention of
the fact that
each associate
will be
responsible for
the work of
another if it is
a section of
team work.
But there may
be affirmative
result of it as
the associate
will help each
different to
experience
new property
so that
skilfulness is
worker casual
as they will
have to
activity in one
sitting and
process the
selling of the
institution by a
single click.
But this may
also
encouragemen
t the person to
put more
effort as there
will be
increase in
reaching out
the act.
Tesco can
make use of
the effectual
engineering so
that it can
position it
effectively and
adversity is
faced by
organisation.
Furthermore, it
can make use
of the
analogue
marketing
tools just as
emails, social
media, etc. in
resume to
make the
marketing
drive
successful.

growing .
P3 Evaluating the steps which is taken in minimising the negative effect of change on business
behaviour :
Here are some steps which will help in reducing the negative impact on business which are
listed in below :
 Leadership - Change management is never easygoing, and it is frequently untidy and
disorganized so some institution outsource their change management to adviser and
human occurrence particular. This is often a formula for non achievement. Worker
perceive them as external who don’t realize them or the institution society. This make
negativeness right from the beginning.
 Set realistic timelines - this can be happen as possible but this do not mean is going to
work may want the changes by taking in the account of resources and current workloads
and draw a roadmap to change that reflects this. Employees might already be slammed
with present commitments and executing huge scale changes on top of that can make
them feel just the are drawing in operations (Drago-Severson and Blum-DeStefano
2018.).
 never keeping people in dark – It is one of the worst thing which can occur in change
management process is misconception and gossip spreading among workers in the
absence of clear and regular communication. Having a communication policy in place
and use a range of communication instruments to ensure all of the workforce is detailed.
P4 justifying various barriers for change and how they influence leadership decision making.
Force field analysis -
it is a model which gives the different forces that attracts the situation. It concentrates at
the forces which are conducting the movement towards the objectives or the blocking movement
towards the aims. The major aim sociology of creating use of this model is that it present
presents the equilibrium among the forces which conduct the forces and change which might
resist the change. In order to make the occurrence of the change , driving forces must be
encouraged and the resisting forces can be lacking. The use of this analysis is majorly to analyse
best suited approach to the situation. This might have empowered forces which can contribute

the decision and also reduces an effect of the opposition to it. Tesco can make use of this force
field analysis as it is based on the assumption that any of the situation is a result of the forces
against and for the present stage being in the equilibrium (Jackson, 2021).
There are many changes which have been buy Tesco which considers change in the
services just as deployment of the self check out system, utilisation of digital marketing
techniques and marketing drive, establishment of an e commerce for online shopping and many
others. These modification have been implemented by the company by reducing the resisting
sources while raising the driving forces. The resisting and driving forces in relation of the
alteration in Tesco are illustrated in below report :
 Lack of training : in regards to bring the changes within the company in relation to the
technology so that they can grow their efficiency. Deficiency of training can become the
huge resisting components as it will not be able to make an effective use of the
technology at correct time which might outcome in issues like misconduct. In instance,
Tesco, have deployed the self check out system but deficiency of training to workers
which leads in many cases of theft and wrong activity so regular monitoring was
included in the system at beginning duration (Dada, 2018.).
 Uncertainty - the change might be resisted by the worries as how the modification can
be executed. Tesco might face the risks in respect of dissatisfaction of the workers in
present jobs, the respect of the management to their behaviour in some situation. The
risk may grow in context of adapting technology and using it many more.
 Technology – This is creativity have created the requirements of technology in the
business as it grow an efficiency of an entrepreneur and its operations. With the
assistance of this, Tesco can bring any changes just as in its marketing policy, online
shopping and many more. In regards to perform the sales and revenue generation.
 Customer request - this is one of the running components which is needed in the
company to bring the alteration into the company. In regards to satisfy the wants and
needs company tesco has bought the changes in its operations just as online shopping
website for customers so that it can satisfy the demand of the buyers on both offline and
online services (Kaissi 2022.).
 Capital Investment - when an industry has sufficient funds to bring the modification , it
operates as driving force as the company can take any alteration in its planning or

activity. As Tesco, planned to bring the myths in its marketing policy, this campaign was
successfully only due to its capacity to invest more in the company.
Forces Driving or resisting Strength of the force (1 is
least and 5 is highest)
Technology Driving 5
Lack of training Resisting 4
Capital investment Driving 3
Uncertainty Resisting 2
Customer demand Driving 1
Modes in which they resisting force can be minimised :
 Involvement of employees – It is the best manner to minimise force is to include an
employees in the change so that they can support in this. By creating the workers engaged
in the change execution, the risk can be diminished as well as the execution can be
created effectively.
 Training - there should be appropriate training given by the employees so that they can
support in executing the change by growing their skill and knowledge by improving this.
P5 Implementing various leadership approaches to deal with changes :
Leading and managing team can be referred to as a concept which concentrate on the
liability and duties of the leader which work in the company by improving the pathways for the
members of the team so that basic objectives can achieved. There are different approaches of
leadership which might be used by consider company in order to execute change.
 Directive : The leader which emblements such approach details the people about what is
being expected from the workers during modify cation of plans and strategies are being
applied within the organizational structure. The manager of Tesco can make any kind of
change in business.
 Supportive – this kind of leadership is an appropriate when the operations are pleasant
for the team members together with operating according the modified situation. The
leader of Tesco can implement the friendly approach so that the employees can have the

enthusiastic approach in order to execute the change by pleasant preparations for an
employees in order to enact this (Cadmus, and et.,al., 2018.).
Intended change in company -
Tesco is making strategy of its organizational structure from hierarchical structure to the
flat but an employees are resisting this alteration as they went to implement the similar
hierarchical structure which can communicate an information from top to lower level.
Reasons for the change and how change will assist the company :
 Eliminates long chain of command – by altering the organizational structure of Tesco
from hierarchical to flat, this can be time saving for staff as there will be only some
phases of management as well as workers will the autonomy in decision making process.
This will help in quick decision making procedure so that business goals can be attained
successfully (Lea, Hall and Lawrence, 2020.).
 More control – by exchanging an organizational structure into flat organisational
structure the manager of company will get the more time of the control on the some
things that will help in concentrating on the workforce on the workplace in order to
grow their productivity and performance. It will help the company to have management
so that the goals of company is precedence.
Model to execute the change :
Lewin's change management model : this framework is most effective and popular
models which helps in understanding the business and structured change. This framework was
created and outlined in 1950 by Kurt Lewin. The model is consist of three major stages just as -
 Unfreeze – This is a initial stage where the preparation for modification is included
which is important and required in the company. It is an essential stage for company as
people practices to resist the change. the required is committed in the company. The
objective of this change is to spread awareness regarding the present strategy for the
business. In relation to Tesco, at this phase the company must communicate the workers
regarding its required to execute the change and its advantage so that they accept accept
the change (Butcher and Moran, 2019) .
 Change - it is the stage where the actual change takes place. The process of change
takes time as people spend time to catch new happiness, improving and modification.

The training is given to people to get utilised to the change and the benefits of
modification is also communicated in the company.
 Refreeze - it is the last stage, the change is accepted and execute by the people in the
business to become stable again which takes things at usual and schedule in Tesco. In the
organisation now the workers have accepted the change ad have adjusted to the new
business structure.
Unfreeze Change Refreeze
The organisation Tesco,
wishes to take the alteration
in the company structure of
the concern as well as for
this management is working
with giving 100% efforts in
order to convince
employees regarding this to
communicate with them
about its advantages.
Here, Tesco will use the
change by communicating
with them and offer
compensation to an individual
who evaluate it and precede.
This will assist in promotive
another work force to evaluate
the modification (Lewis,
2019) .
In this stage, there is adoption
to the modification and
worker in order to become
beaten with it. There is no
long chain of bidding travel
and the worker have their
contiguous fantastic to which
they are responsible.
CONCLUSION
It is concluded from above report that change is impacted by the companies but it is
very important that an industry has the sustainability future towards. There are many components
which might presented in the atmosphere which places effect on the planning and operational
functions of business in different manner just as technological , social and many others. These
are determined with the help of external and internal analysis by taking in depth analysis of
different factors such as political, technological and many others. The analysis with the help of
models and theory help in determination and understanding an external and internal factors
which helps in implementing change in company.

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