Understanding Self and Others: A Reflective Journal on Personal and Professional Development

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This reflective journal explores the development of key personal and professional skills, including teamwork, negotiation, conflict management, and receiving feedback. Through self-assessment, peer feedback, and theoretical frameworks, the author identifies strengths and weaknesses, analyzes contradictions, and outlines a personal development plan to enhance these skills. The journal utilizes various theories and tools, such as Tuckman's Team Development Theory, Path Goal Theory, Interactive Bargaining Theory, Johari Window, and Thomas Kilman Instrument, to provide a comprehensive understanding of the chosen skills and their impact on personal and professional growth.

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UNDERSTANDING SELF AND OTHERS
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Table of Contents
REFLECTIVE JOURNAL PROFORMA FOR TEAM-WORKING
.....................................3
REFLECTIVE JOURNAL PROFORMA FOR NEGOTIATION
.........................................5
REFLECTIVE JOURNAL PROFORMA FOR MANAGING CONFLICT
............................7
REFLECTIVE JOURNAL PROFORMA FOR RECEIVING FEEDBACK
........................10
SUMMARY AND ACTION PLAN
...................................................................................12
REFERENCES
............................................................................................................... 15
APPENDIX
..................................................................................................................... 17
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REFLECTIVE JOURNAL PROFORMA FOR TEAM-WORKING
What is the core skill to develop?

Team Working skills is widely interesting concept which conveys together everyone

achieve more. Personally, I believe that through team working way to benefit can be

entertained. This can help me in accessing my own talent and help in building a

quality of work through sold for a profit (
Dettmer, et al. 2013). I can develop team
work through setting goals and session for each and every team members who need

not be binding on management. By implementing rewarding system for the entire

team and feel free to express them honestly without fear of retaliation is personally

believed to be the skill which I need to develop.

Why is this core skill important? Why did I select this skill to reflect on? (use

relevant theories and concepts to support your answer)

Team work skills are vital in case of providing many areas through which the projects

on which can you work can be more successful. These often need to collaborate and

complete tasks and projects on having teamwork skills. I have selected this skill in

order to work well on my own and be the team player who is valued. This can help

me in self-management and boosting my confidence (
Geo., 2017). Through these
skills, I may become able to take responsibility on my own and support any fellow

members by instructing them. The prevalence to the Tuckman’s Team development

theory helps in providing in-depth analysis to development stages for me. With the

stages of Tuckman development theory, professional growth and opportunities to

meet the task can be responded (
Riebe, et al. 2010). The responsiveness to the
change in the absence of multidisciplinary actions can be encouraged.

Reflect on your current competent regarding this skill. How did you assess

your competence? (use your self-assessment findings, feedback from peers

and your tutor, plus your own reflections on your thoughts, feelings and

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behaviours to answer this question)
It is necessary for me to develop effective communication skills as it will help in

evaluating performance and managing workload successfully. I may be able to

amicably meet with the fellow employees and manage each kind of situations and

with empathy. Teamwork involves helping other members within team. Through team

work skills, I can be competent in different areas like my communication skills will be

enhanced (
Riebe, et al. 2010). I will become more supportive and consoling with the
team members and will able to solve my problem and concerned with the capacity to

assess a given situation positively. Through team work other skills such as listening

and feedback skills, conflict management skills and others can be entertained.

Can you identify any contradictions from your analysis above? For example, is

there a match between how you see yourself and how others see you, or not?

Teamwork is the supporting practices which inherent tensions with the other skills. It

is contradictions are demolished as they possess variant features. The level of

anxiety and possessiveness and competency in me can hinder the enrichment in

other skills. Therefore, it necessary for me to overcome from anxiety and competency

(
Patchan & Schunn, 2015). This can be highly indulged with supportive team building
exercises which are regularly needed to be functioning and collaboration of the

opportunities in the business.

How might this skill help me in the future? (use references to support your

argument)

To remain calm in conflict based situation at the workplace is something which can

be gained with the experience. The proper feedback is presented on my behaviour

by the other team members while practicing activities (
Patchan & Schunn, 2015).
This can probably work best for me in future as the feedback mechanism will direct

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with the upcoming issues and resolving the error in the teamwork.
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REFLECTIVE JOURNAL PROFORMA FOR NEGOTIATION
What is the core skill to develop?

Negotiation is successful managed when two parties are coming together and

hammer out an argument (Dygert & Van Rennes, 2015). This can probably relative to

the active listening, controlling of emotions and decision making ability. However, I

am unable to work effectively in team and verbal communication is also liable.

Therefore, involving in negotiating arguments with others can enhance my ability to

work effectively.

Why is this core skill important? Why did I select this skill to reflect on? (use

relevant theories and concepts to support your answer)

Negotiation skills are important as it can direct with both informal day-to-day actions

and interactions and formal transactions such as negotiating conditions. Negotiation

can be however good or bad depends on the delivery and other legal contracts. This

can help in better building of the services. I am personally very rigid in nature and

adamant. While interacting with others, it is necessary for me to deal in a positive

ways which is selectively incorporates with organizational working. The negotiation

theories and skills can provide the theoretical and practice based foundations. This

involves integrative and distributive bargaining tactics and role of culture and tactics

in the business (
ElShenawy, 2010). I personally selected these skills in order to deal
with the problems that encounter in day to day livelihood.

Reflect on your current competent regarding this skill. How did you assess

your competence? (use your self-assessment findings, feedback from peers

and your tutor, plus your own reflections on your thoughts, feelings and

behaviours to answer this question)

Negotiators lead to make sense and provide challenges and opportunities to the

business. The key competency to the negotiation skills which are responsible for

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managing oneself is preparing for it (Dygert & Van Rennes, 2015). I personally was
preceding a negotiation and more likely to accept the participation in the activities.

This can eventually help me in gaining the information of the circumstances and

carefully preparing for it. For example- a fight grocery seller can indulged the key

information of the cost of the product. This can be dealt with negotiating with him

through interactive bargaining theory.

Can you identify any contradictions from your analysis above? For example, is

there a match between how you see yourself and how others see you, or not?

The contradictions from analysis determine that the preparation and on solving

problem turns out to be resistant. With problem analysis, the bargaining of the

product turns into the conflict (
Edmonson, et al. 2013). Therefore, it is necessary for
me to prepare for the situation in an effective manner. It is evident that I have to be

very patient and focus on getting agreement on all parts of the contracting services.

How might this skill help me in the future? (use references to support your

argument)

As a negotiator it is necessary for me to keep my emotions in control and must avoid

the frustrating situations. However, in case in future I have to deal with sensitive

issues this skill will help me in leading the situation to positive result only while

emotions are controlled. This is likely that I may become more persistent and direct

certain actions which reflect on anger statement. This can be controlled with the

practice based evident by me.

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REFLECTIVE JOURNAL PROFORMA FOR MANAGING CONFLICT
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What is the core skill to develop?

Managing Conflict is the wider skill which indulges the act of the interpersonal skills of

the people (Edmonson, et al. 2013). This can mutually engage with dealing personal

relationship. I personally need to cope up with this skill as working my day to day

activities involve the condition of losing clam. This can initiate to conflict situations.

Therefore, it is reliable to develop this skill.

Why is this core skill important? Why did I select this skill to reflect on? (use

relevant theories and concepts to support your answer)

Conflict management is very important skills as it helps in setting the perception of the

individual towards the opinions and ideas. This can probably deals with the different

lines as they can find it difficult to accept with each other. The conflict must be avoided

as it destroys the peace and productivity of the individual. Therefore, it is necessary to

meet the certain skills for the same. Effective communication skills, listening skills and

discussion are the usual way which can be enhanced through development of this skill

(
Vandegrift & Matusitz, 2011). This can direct with the positive attitude towards the
conflicts and never encourage me to make mistake. Path goal theory can help in

motivating and routing the work goal attainment and overcome obstacles in the path.

Reflect on your current competent regarding this skill. How did you assess your

competence? (use your self-assessment findings, feedback from peers and your

tutor, plus your own reflections on your thoughts, feelings and behaviours to

answer this question)

The current competency of managing conflict can help in driving the instrumental in

solving problems. This can help in undertaking destructive path and creating enormous

problems through breaking down the cost of the conflict management incompetency.

This deficiency in the skills and behaviour can lead to requirement of the effective

conflict management (Gabelica, et al. 2014). It is necessary for me to direct my thoughts
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without controlling and negotiating with others through win-win approach. It is necessary

for me to avoid the blame game and empathic listening.

Can you identify any contradictions from your analysis above? For example, is

there a match between how you see yourself and how others see you, or not?

The analysis made on the conflict management can direct towards limitation for the

process. The negative aspect of the conflict can increase with the positive working

atmosphere. This can effectively managed with the organizational setting and deep

seated interpersonal and active listening practices (Rahim, 2017). I need to improve my

interpersonal skills and active listening as to manage problems in any situation.

Democratic peace theory can armed the conflict and help me in understanding the

perception of others.

How might this skill help me in the future? (use references to support your

argument)

Proper management of the conflict can help me in developing a healthy relationship and

motivating other people to remain in contact with me. This can also conversely help in

developing management skills and empathize on the emotional misbalances if caused in

the future (Burke, 2017). Through this skill, the resolution to the conflict based situations

can be resolved effectively.

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REFLECTIVE JOURNAL PROFORMA FOR RECEIVING FEEDBACK
What is the core skill to develop?

Receiving Feedback skills help in development of the defensive statement and

approaching to enrich their measures to situation (Gabelica, et al. 2014). I can

presume on feedback receiving as the suspended judgements and practices are

followed by the organization where I work in. Therefore, it is necessary to develop

this skill in order to entitle my capabilities and communication skills with others.

Why is this core skill important? Why did I select this skill to reflect on? (use

relevant theories and concepts to support your answer)

The core skill is important as the feedback can subjectively involve the Extraversion

vs. introversion factors through the help of MBTI theory. This theory can focus on

self-disclosing of the nature of the listeners. It is important for me as it can help in

enriching my nature and body language along with the persistent enrichment in

capabilities (PsychTests., 2017). This theory can also covers the Sensing and

intuition towards the positive or negative effect of the feedback on the person.

However, it is not necessary that all people can intake the feedback in positive

manner. But to receive feedback in positive way can be highly indulged.

Reflect on your current competent regarding this skill. How did you assess

your competence? (use your self-assessment findings, feedback from peers

and your tutor, plus your own reflections on your thoughts, feelings and

behaviours to answer this question)

The current competency for the skill can provide valid measures for my thoughts.

This can entertain with the brain tendency and keeping significant aspects through

which the judgement from others can be performed. Avoiding the blame game can

instantly help in controlling the conflict or dissatisfaction among the members in the

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group (VARK. 2017).
Can you identify any contradictions from your analysis above? For example, is

there a match between how you see yourself and how others see you, or not?

The skills that are developed can account on the disagreement in the thoughts. I was

dissuading with the thoughts of others. It results in taking control over the pattern of

the blaming other for my own mistakes. Therefore, it is necessary to receive

feedback and undertaken it in positive way. The Johari Window tool kit can help in

meeting the emotional imbalances and undertaking initiatives regarding acceptable

pattern (123test, 2017).

How might this skill help me in the future? (use references to support your

argument)

Receiving feedback can help in presenting the natural means of advantage and

disadvantage. By which grace and dignity of the people can be entertained

(Humanmetrics, 2017). This skill can help me in maintaining positive aspect towards

the perception developed by others on me. My behaviour towards any circumstances

will be positive and will also relatively to mark with the emotional control.

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SUMMARY AND ACTION PLAN
The analysis of the strength and weakness of the skills are incorporated in the study.

The negotiation skills, receiving feedback and empathy along with teamwork is long

term based situations. It requires time-to-time improvement in their services. The role of

the personal and professional skills can direct with the self-esteem. The work can be

highly affected through the way I presume the situations. It is necessary for me to

enhance personal and professional skill through which a steady state conditions can be

entertained.

Strengths

These skills can help me in enriching verbal communication and perception towards the

other people. This can creatively provide advantage with the situations that can be dealt

in nearby future. The theories of Tuckman, Path goal and Interactive bargaining theory

has improvised the way of dealing with the situations. It has been observed that the

entire focus on the enriching the listening skills, discussion with other and analysing the

problem by keeping positive aspects can be indulged.

Weakness

The use of the tool such as MCI toolkit, Johari Window can direct towards the personal

competency but it can also measure the importance of the task or challenges. This can

however draw attention towards the negative aspects of the situation. The major

drawback factors are rising of conflict based situation and improper handling of the

situation.

PERSONAL DEVELOPMENT PLAN

Specific
Measurable Attainable Relevant Timely
Developmen
To enrich It can be This can be The relevant The time
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t Area 1
Negotiation

skills

communicatio

n skills and

provide equal

opportunities

to the

opponent

involve in

argument

measured by

restricting

the

preference

of the

argument

basis

attained by

listening

actively to

the situation

and

interacting

in keeping

positive

aspects

which can

be

measured

through

Thomas

Kilman

Instrument

argument is

either

resolved or

negotiated

with the

common point

bound to

enrich

this skills

require

regular

practice.

However

, 6

months

are

enough

to adapt

this skill

Developmen

t Area 2

Teamwork

Developmen

t

Communicatio

n skills, active

listening to

others and

productivity

along with

Jung Test

can help in

measuring

the individual

performance

e in team

Team

performanc

e is based

on regular

interaction

and sharing

Productivity,

performance

and goal and

objectives of

the task are

likely to

1 year is

enough

to carry

out

particula

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goal setting
can be

attained

activities
of the
perception

towards the

situations.

Through

this practice

it can be

attained

achieve and

enriching

personal

relations

r activity

Developmen

t Area 3

Receiving

Feedback

To enrich the

active listening

skills and

communicatio

n through

feedback

received

This can be

undertaken

through

performing

assertivenes

s and VARK

test

By

undertaking

the

feedback in

positive

manner it

can be

attained

This can

strengthen my

communicatio

n and working

effectively in a

team and

dealing with

the problem

2 years

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REFERENCES
123test. (2017)
Team roles test. Available at www [LinkOnMoodle] (Accessed: 6th
September, 2018)

Burke, W. W. (2017).
Organization change: Theory and practice. Sage Publications.
Dettmer, P., Knackendoffel, A. and Thurston, L.P., (2013).
Collaboration, consultation,
and teamwork for students with special needs
. Pearson.
Dygert, C., & Van Rennes, R. (2015). Building your licensing and negotiation skills

toolkit. The Serials Librarian, 68(1-4), 17-25.

Edmonson, s., Harris, s. and Combs, J., (2013). Managing conflict: 50

strategies for school leaders. Routledge.

ElShenawy, E. (2010). Does negotiation training improve negotiators' performance?.

Journal of European industrial training, 34(3),
192-210.
Gabelica, C., Van den Bossche, P., De Maeyer, s., Segers, M. and

Gijselaers, W., (2014).
The effect of team feedback and guided reflexivity
on team performance change. Learning and Instruction
, 34, pp.86-96.
Geo., (2017)
MOTIVATING YOUR EMPLOYEES – OPENING THE JOHARI WINDOW
(Online available at http://www.hr-faq.com/2012/12/motivating-your-employees-

opening.html, last accessed on 6
th September, 2018)
Humanmetrics. (2017)
Jung Typology Test. Available at www[LinkOnMoodle]
(Accessed: 6
th September, 2018)
Patchan, M. M., & Schunn, C. D. (2015). Understanding the benefits of providing peer

feedback: how students respond to peers’ texts of varying quality.
Instructional Science,
43(5), 591-614.

16

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PsychTests. (2017) Assertiveness Test. Available at www [LinkOnMoodle] (Accessed:
6
th September, 2018)
Rahim, M. A. (2017). Managing conflict in organizations. Routledge.

Riebe, L., Roepen, D., Santarelli, B., & Marchioro, G. (2010). Teamwork: effectively

teaching an employability skill.
Education+ Training, 52(6/7), 528-539.
Vandegrift, R., & Matusitz, J. (2011). Path-goal theory: A successful Columbia records

story.
Journal of Human Behavior in the Social Environment, 21(4), 350-362.
VARK. (2017)
VARK: a guide to learning styles. Available at www [LinkOnMoodle]
(Accessed: 6
th September, 2018)
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APPENDIX
Johari Window Technique

Figure 1: Johari Window Technique

Source: Burke, 2017

Tuckman Development Theory

Figure 2: Tuckman Development stages

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