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Understanding Self and Others: A Reflective Journal on Personal and Professional Development

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Added on 2024/07/02

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This reflective journal explores the development of key personal and professional skills, including teamwork, negotiation, conflict management, and receiving feedback. Through self-assessment, peer feedback, and theoretical frameworks, the author identifies strengths and weaknesses, analyzes contradictions, and outlines a personal development plan to enhance these skills. The journal utilizes various theories and tools, such as Tuckman's Team Development Theory, Path Goal Theory, Interactive Bargaining Theory, Johari Window, and Thomas Kilman Instrument, to provide a comprehensive understanding of the chosen skills and their impact on personal and professional growth.

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UNDERSTANDING SELF AND OTHERS
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Table of Contents
REFLECTIVE JOURNAL PROFORMA FOR TEAM-WORKING.....................................3
REFLECTIVE JOURNAL PROFORMA FOR NEGOTIATION.........................................5
REFLECTIVE JOURNAL PROFORMA FOR MANAGING CONFLICT............................7
REFLECTIVE JOURNAL PROFORMA FOR RECEIVING FEEDBACK........................10
SUMMARY AND ACTION PLAN...................................................................................12
REFERENCES............................................................................................................... 15
APPENDIX..................................................................................................................... 17
2

REFLECTIVE JOURNAL PROFORMA FOR TEAM-WORKING
What is the core skill to develop?
Team Working skills is widely interesting concept which conveys together everyone
achieve more. Personally, I believe that through team working way to benefit can be
entertained. This can help me in accessing my own talent and help in building a
quality of work through sold for a profit (Dettmer, et al. 2013). I can develop team
work through setting goals and session for each and every team members who need
not be binding on management. By implementing rewarding system for the entire
team and feel free to express them honestly without fear of retaliation is personally
believed to be the skill which I need to develop.
Why is this core skill important? Why did I select this skill to reflect on? (use
relevant theories and concepts to support your answer)
Team work skills are vital in case of providing many areas through which the projects
on which can you work can be more successful. These often need to collaborate and
complete tasks and projects on having teamwork skills. I have selected this skill in
order to work well on my own and be the team player who is valued. This can help
me in self-management and boosting my confidence (Geo., 2017). Through these
skills, I may become able to take responsibility on my own and support any fellow
members by instructing them. The prevalence to the Tuckman’s Team development
theory helps in providing in-depth analysis to development stages for me. With the
stages of Tuckman development theory, professional growth and opportunities to
meet the task can be responded (Riebe, et al. 2010). The responsiveness to the
change in the absence of multidisciplinary actions can be encouraged.
Reflect on your current competent regarding this skill. How did you assess
your competence? (use your self-assessment findings, feedback from peers
and your tutor, plus your own reflections on your thoughts, feelings and
3

behaviours to answer this question)
It is necessary for me to develop effective communication skills as it will help in
evaluating performance and managing workload successfully. I may be able to
amicably meet with the fellow employees and manage each kind of situations and
with empathy. Teamwork involves helping other members within team. Through team
work skills, I can be competent in different areas like my communication skills will be
enhanced (Riebe, et al. 2010). I will become more supportive and consoling with the
team members and will able to solve my problem and concerned with the capacity to
assess a given situation positively. Through team work other skills such as listening
and feedback skills, conflict management skills and others can be entertained.
Can you identify any contradictions from your analysis above? For example, is
there a match between how you see yourself and how others see you, or not?
Teamwork is the supporting practices which inherent tensions with the other skills. It
is contradictions are demolished as they possess variant features. The level of
anxiety and possessiveness and competency in me can hinder the enrichment in
other skills. Therefore, it necessary for me to overcome from anxiety and competency
(Patchan & Schunn, 2015). This can be highly indulged with supportive team building
exercises which are regularly needed to be functioning and collaboration of the
opportunities in the business.
How might this skill help me in the future? (use references to support your
argument)
To remain calm in conflict based situation at the workplace is something which can
be gained with the experience. The proper feedback is presented on my behaviour
by the other team members while practicing activities (Patchan & Schunn, 2015).
This can probably work best for me in future as the feedback mechanism will direct
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with the upcoming issues and resolving the error in the teamwork.
5

REFLECTIVE JOURNAL PROFORMA FOR NEGOTIATION
What is the core skill to develop?
Negotiation is successful managed when two parties are coming together and
hammer out an argument (Dygert & Van Rennes, 2015). This can probably relative to
the active listening, controlling of emotions and decision making ability. However, I
am unable to work effectively in team and verbal communication is also liable.
Therefore, involving in negotiating arguments with others can enhance my ability to
work effectively.
Why is this core skill important? Why did I select this skill to reflect on? (use
relevant theories and concepts to support your answer)
Negotiation skills are important as it can direct with both informal day-to-day actions
and interactions and formal transactions such as negotiating conditions. Negotiation
can be however good or bad depends on the delivery and other legal contracts. This
can help in better building of the services. I am personally very rigid in nature and
adamant. While interacting with others, it is necessary for me to deal in a positive
ways which is selectively incorporates with organizational working. The negotiation
theories and skills can provide the theoretical and practice based foundations. This
involves integrative and distributive bargaining tactics and role of culture and tactics
in the business (ElShenawy, 2010). I personally selected these skills in order to deal
with the problems that encounter in day to day livelihood.
Reflect on your current competent regarding this skill. How did you assess
your competence? (use your self-assessment findings, feedback from peers
and your tutor, plus your own reflections on your thoughts, feelings and
behaviours to answer this question)
Negotiators lead to make sense and provide challenges and opportunities to the
business. The key competency to the negotiation skills which are responsible for
6

managing oneself is preparing for it (Dygert & Van Rennes, 2015). I personally was
preceding a negotiation and more likely to accept the participation in the activities.
This can eventually help me in gaining the information of the circumstances and
carefully preparing for it. For example- a fight grocery seller can indulged the key
information of the cost of the product. This can be dealt with negotiating with him
through interactive bargaining theory.
Can you identify any contradictions from your analysis above? For example, is
there a match between how you see yourself and how others see you, or not?
The contradictions from analysis determine that the preparation and on solving
problem turns out to be resistant. With problem analysis, the bargaining of the
product turns into the conflict (Edmonson, et al. 2013). Therefore, it is necessary for
me to prepare for the situation in an effective manner. It is evident that I have to be
very patient and focus on getting agreement on all parts of the contracting services.
How might this skill help me in the future? (use references to support your
argument)
As a negotiator it is necessary for me to keep my emotions in control and must avoid
the frustrating situations. However, in case in future I have to deal with sensitive
issues this skill will help me in leading the situation to positive result only while
emotions are controlled. This is likely that I may become more persistent and direct
certain actions which reflect on anger statement. This can be controlled with the
practice based evident by me.
7

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REFLECTIVE JOURNAL PROFORMA FOR MANAGING CONFLICT
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9
What is the core skill to develop?
Managing Conflict is the wider skill which indulges the act of the interpersonal skills of
the people (Edmonson, et al. 2013). This can mutually engage with dealing personal
relationship. I personally need to cope up with this skill as working my day to day
activities involve the condition of losing clam. This can initiate to conflict situations.
Therefore, it is reliable to develop this skill.
Why is this core skill important? Why did I select this skill to reflect on? (use
relevant theories and concepts to support your answer)
Conflict management is very important skills as it helps in setting the perception of the
individual towards the opinions and ideas. This can probably deals with the different
lines as they can find it difficult to accept with each other. The conflict must be avoided
as it destroys the peace and productivity of the individual. Therefore, it is necessary to
meet the certain skills for the same. Effective communication skills, listening skills and
discussion are the usual way which can be enhanced through development of this skill
( Vandegrift & Matusitz, 2011). This can direct with the positive attitude towards the
conflicts and never encourage me to make mistake. Path goal theory can help in
motivating and routing the work goal attainment and overcome obstacles in the path.
Reflect on your current competent regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your
tutor, plus your own reflections on your thoughts, feelings and behaviours to
answer this question)
The current competency of managing conflict can help in driving the instrumental in
solving problems. This can help in undertaking destructive path and creating enormous
problems through breaking down the cost of the conflict management incompetency.
This deficiency in the skills and behaviour can lead to requirement of the effective
conflict management (Gabelica, et al. 2014). It is necessary for me to direct my thoughts

10
without controlling and negotiating with others through win-win approach. It is necessary
for me to avoid the blame game and empathic listening.
Can you identify any contradictions from your analysis above? For example, is
there a match between how you see yourself and how others see you, or not?
The analysis made on the conflict management can direct towards limitation for the
process. The negative aspect of the conflict can increase with the positive working
atmosphere. This can effectively managed with the organizational setting and deep
seated interpersonal and active listening practices (Rahim, 2017). I need to improve my
interpersonal skills and active listening as to manage problems in any situation.
Democratic peace theory can armed the conflict and help me in understanding the
perception of others.
How might this skill help me in the future? (use references to support your
argument)
Proper management of the conflict can help me in developing a healthy relationship and
motivating other people to remain in contact with me. This can also conversely help in
developing management skills and empathize on the emotional misbalances if caused in
the future (Burke, 2017). Through this skill, the resolution to the conflict based situations
can be resolved effectively.

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REFLECTIVE JOURNAL PROFORMA FOR RECEIVING FEEDBACK
What is the core skill to develop?
Receiving Feedback skills help in development of the defensive statement and
approaching to enrich their measures to situation (Gabelica, et al. 2014). I can
presume on feedback receiving as the suspended judgements and practices are
followed by the organization where I work in. Therefore, it is necessary to develop
this skill in order to entitle my capabilities and communication skills with others.
Why is this core skill important? Why did I select this skill to reflect on? (use
relevant theories and concepts to support your answer)
The core skill is important as the feedback can subjectively involve the Extraversion
vs. introversion factors through the help of MBTI theory. This theory can focus on
self-disclosing of the nature of the listeners. It is important for me as it can help in
enriching my nature and body language along with the persistent enrichment in
capabilities (PsychTests., 2017). This theory can also covers the Sensing and
intuition towards the positive or negative effect of the feedback on the person.
However, it is not necessary that all people can intake the feedback in positive
manner. But to receive feedback in positive way can be highly indulged.
Reflect on your current competent regarding this skill. How did you assess
your competence? (use your self-assessment findings, feedback from peers
and your tutor, plus your own reflections on your thoughts, feelings and
behaviours to answer this question)
The current competency for the skill can provide valid measures for my thoughts.
This can entertain with the brain tendency and keeping significant aspects through
which the judgement from others can be performed. Avoiding the blame game can
instantly help in controlling the conflict or dissatisfaction among the members in the
11

group (VARK. 2017).
Can you identify any contradictions from your analysis above? For example, is
there a match between how you see yourself and how others see you, or not?
The skills that are developed can account on the disagreement in the thoughts. I was
dissuading with the thoughts of others. It results in taking control over the pattern of
the blaming other for my own mistakes. Therefore, it is necessary to receive
feedback and undertaken it in positive way. The Johari Window tool kit can help in
meeting the emotional imbalances and undertaking initiatives regarding acceptable
pattern (123test, 2017).
How might this skill help me in the future? (use references to support your
argument)
Receiving feedback can help in presenting the natural means of advantage and
disadvantage. By which grace and dignity of the people can be entertained
(Humanmetrics, 2017). This skill can help me in maintaining positive aspect towards
the perception developed by others on me. My behaviour towards any circumstances
will be positive and will also relatively to mark with the emotional control.
12

SUMMARY AND ACTION PLAN
The analysis of the strength and weakness of the skills are incorporated in the study.
The negotiation skills, receiving feedback and empathy along with teamwork is long
term based situations. It requires time-to-time improvement in their services. The role of
the personal and professional skills can direct with the self-esteem. The work can be
highly affected through the way I presume the situations. It is necessary for me to
enhance personal and professional skill through which a steady state conditions can be
entertained.
Strengths
These skills can help me in enriching verbal communication and perception towards the
other people. This can creatively provide advantage with the situations that can be dealt
in nearby future. The theories of Tuckman, Path goal and Interactive bargaining theory
has improvised the way of dealing with the situations. It has been observed that the
entire focus on the enriching the listening skills, discussion with other and analysing the
problem by keeping positive aspects can be indulged.
Weakness
The use of the tool such as MCI toolkit, Johari Window can direct towards the personal
competency but it can also measure the importance of the task or challenges. This can
however draw attention towards the negative aspects of the situation. The major
drawback factors are rising of conflict based situation and improper handling of the
situation.
PERSONAL DEVELOPMENT PLAN
Specific Measurable Attainable Relevant Timely
Developmen To enrich It can be This can be The relevant The time
13

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t Area 1
Negotiation
skills
communicatio
n skills and
provide equal
opportunities
to the
opponent
involve in
argument
measured by
restricting
the
preference
of the
argument
basis
attained by
listening
actively to
the situation
and
interacting
in keeping
positive
aspects
which can
be
measured
through
Thomas
Kilman
Instrument
argument is
either
resolved or
negotiated
with the
common point
bound to
enrich
this skills
require
regular
practice.
However
, 6
months
are
enough
to adapt
this skill
Developmen
t Area 2
Teamwork
Developmen
t
Communicatio
n skills, active
listening to
others and
productivity
along with
Jung Test
can help in
measuring
the individual
performance
e in team
Team
performanc
e is based
on regular
interaction
and sharing
Productivity,
performance
and goal and
objectives of
the task are
likely to
1 year is
enough
to carry
out
particula
14

goal setting
can be
attained
activities of the
perception
towards the
situations.
Through
this practice
it can be
attained
achieve and
enriching
personal
relations
r activity
Developmen
t Area 3
Receiving
Feedback
To enrich the
active listening
skills and
communicatio
n through
feedback
received
This can be
undertaken
through
performing
assertivenes
s and VARK
test
By
undertaking
the
feedback in
positive
manner it
can be
attained
This can
strengthen my
communicatio
n and working
effectively in a
team and
dealing with
the problem
2 years
15

REFERENCES
123test. (2017) Team roles test. Available at www [LinkOnMoodle] (Accessed: 6th
September, 2018)
Burke, W. W. (2017). Organization change: Theory and practice. Sage Publications.
Dettmer, P., Knackendoffel, A. and Thurston, L.P., (2013). Collaboration, consultation,
and teamwork for students with special needs. Pearson.
Dygert, C., & Van Rennes, R. (2015). Building your licensing and negotiation skills
toolkit. The Serials Librarian, 68(1-4), 17-25.
Edmonson, s., Harris, s. and Combs, J., (2013). Managing conflict: 50
strategies for school leaders. Routledge.
ElShenawy, E. (2010). Does negotiation training improve negotiators' performance?.
Journal of European industrial training, 34(3), 192-210.
Gabelica, C., Van den Bossche, P., De Maeyer, s., Segers, M. and
Gijselaers, W., (2014). The effect of team feedback and guided reflexivity
on team performance change. Learning and Instruction, 34, pp.86-96.
Geo., (2017) MOTIVATING YOUR EMPLOYEES – OPENING THE JOHARI WINDOW
(Online available at http://www.hr-faq.com/2012/12/motivating-your-employees-
opening.html, last accessed on 6th September, 2018)
Humanmetrics. (2017) Jung Typology Test. Available at www[LinkOnMoodle]
(Accessed: 6th September, 2018)
Patchan, M. M., & Schunn, C. D. (2015). Understanding the benefits of providing peer
feedback: how students respond to peers’ texts of varying quality. Instructional Science,
43(5), 591-614.
16

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PsychTests. (2017) Assertiveness Test. Available at www [LinkOnMoodle] (Accessed:
6th September, 2018)
Rahim, M. A. (2017). Managing conflict in organizations. Routledge.
Riebe, L., Roepen, D., Santarelli, B., & Marchioro, G. (2010). Teamwork: effectively
teaching an employability skill. Education+ Training, 52(6/7), 528-539.
Vandegrift, R., & Matusitz, J. (2011). Path-goal theory: A successful Columbia records
story. Journal of Human Behavior in the Social Environment, 21(4), 350-362.
VARK. (2017) VARK: a guide to learning styles. Available at www [LinkOnMoodle]
(Accessed: 6th September, 2018)
17

APPENDIX
Johari Window Technique
Figure 1: Johari Window Technique
Source: Burke, 2017
Tuckman Development Theory
Figure 2: Tuckman Development stages
18

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Understanding Self and Others: A Reflective Journal on Personal and Professional Development

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