Understanding the Business Environment of HSBC

Understanding the business
environment

TABLE OF CONTENTS
TASK – 1.........................................................................................................................................3
INTRODUCTION...........................................................................................................................3
TASK – 2.........................................................................................................................................4
Stakeholder..................................................................................................................................4
Shareholder..................................................................................................................................5
Stakeholder analysis....................................................................................................................5
Stakeholder analysis for HSBC...................................................................................................5
TASK – 3.........................................................................................................................................6
PESTEL analysis.........................................................................................................................6
Porter’s five forces.......................................................................................................................7
TASK – 4.........................................................................................................................................8
Recommendations........................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
Books and Journals....................................................................................................................10
Online........................................................................................................................................10

TASK – 1
INTRODUCTION
The success of any business of an organisation depends on the business manager to
identify the trends of future and perform business activities, policies and strategies accordingly.
This will help the organisation to achieve desired goals and objectives. Understanding the nature
and environment of the business is important for the business to cherish. The success of the
business depends on the factors such as resources and facilities available. These factors control
and modify the business needs and demands (Khan, Çera, and Nétek, 2019). HSBC is an
investment banking company. It is a British international firm making the largest bank in Europe.
HSBC is headquartered in London, United Kingdom. This company offers financial services to
its customers. This report deals with the understanding and working of business environment of
HSBC.
HSBC private bank works on the principals of private banking business in the HSBC
group. This company operates with the help of many legal entities and forming many different
branches around the globe. The principal holding the HSBC holdings is public limited company.
The units from HSBC group offer a wide range of financial services. The operation of HSBC
includes providing everyday banking and accounting services. They also offer facilities such as
finance and borrowing credit along with making payments and accepting payments. They also
provide protection insurance and indemnity to its customers.
The services from HSBC group include business accounts, global liquidity and the
management of cash flow. HSBC banking provides trade services along with the range of