BMM3003 Introduction to Business Operations and Management

Introduction to
Business Operations
and Management

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK ..............................................................................................................................................3
Overview of Unilever Company.................................................................................................3
Supply Chain of the business......................................................................................................4
Human Resource Strategies........................................................................................................5
Quality Control Process..............................................................................................................6
CONCLUSION ..............................................................................................................................7
REFERNCES:.................................................................................................................................8
Books and Journals:....................................................................................................................8
Online:........................................................................................................................................9

INTRODUCTION
Business operations can be represented as the activities that organisations engage in on a
regular basis to boost firm's value while generating more profits. The activities can be utilised to
earn sufficient amount of revenues to cover expenditures and make profits for the business
owner. Workers and employees aid in attaining objectives of enterprise performing several
functions such as manufacturing, marketing, financing and many more (Afum and et.al., (2021)).
The report is prepared on the case study of Unilever Company. The project is based upon the
several aspects of supply chain in which topics such as raw materials, production, distribution,
retailers, customers are discussed. Human resource strategies are the part of this report. Process
of quality control is also discussed at the end of this report.
TASK
Overview of Unilever Company.
Unilever is considered to prepare this project. It is one of the multinational consumer
goods brand in British Administration. Its headquarter is in London, United Kingdom. It has
world-wide operations of business in approximately 190 countries. It is founded in the year 1929
by Lever Brothers as well as Dutch margarine manufacturer Margarine Unie. The company is
organise their business into mainly three divisions- beauty and personal care, home care as well
as food and refreshments. Also, it owners more than four hundred brands within their business,
with a high turnover of 51 billion, till 2020 (Agrawal, Toktay & Yücel (2022)). It owns brands
such as Lux, Rexona, Sunsilk, Dove, Axe, Heartbrand, Lipton, Degree and many more. Being
one of the top brands in world, it covers products such as food, ice crème, minerals and
supplements, coffee, tea, well-being vitamins, condiments, cleaning agents, pet food, beauty
products, breakfast cereal, personal care, toothpaste, air and water purifiers. Additional to this,
this company is named as the largest soap maker in the entire globe. The vision of Unilever is to
produce the items that are sustainable for living beings. The company believes that it is the only
way to grow and develop business. The mission is to increase energy to human beings. They
intended to fulfil regular and everyday requirements for hygiene, nutrition, beauty and personal
care with affordable brands that aid human look good, feel good and get more out of their
regular lives. While, the main objective is to enhance the lives of people throughout the world.
They aims to improve health of the planet, well-being, enhancing health and confidence of