HRM Practices and Operations Management

The provided assignment is a comprehensive study on Human Resource Management (HRM) practices and operations management. It includes an evaluation of the purposes and functions of HRM on workforce planning, highlighting its strengths and weaknesses. The assignment also examines the range of HRM practices and their benefits for both the workforce and the organization, as well as their positive impact on profitability and productivity. Additionally, it presents a detailed analysis of legal obligations and applications of HRM practices, including job descriptions, person specifications, interview questions, and rationale.

Unit 03_ Human Resource
Management

Table of Contents

INTRODUCTION
Human resource is a very important aspect of the operations that helps the firm in gaining
success. It supports rise in effectiveness of an enterprise to perform the operations related to
establishing of skilled and knowledgeable work force which aid in getting positive outcome.
Other than this, the suitable recruitment process which is been carried out helps in establishing of
the activities which are carried out by the organisation. The present report covers the details of
US based technological giant, Google LLC. It is a IT firm that offers the online web searching,
advertisement and other digital technologies.
The report covers the details of the purpose and function of the HRM on the work force
planning measures. Strength and weaknesses of the various recruitment approaches and benefits
it has on the employer firm or employee is analysed. The impact of HRM on profit and
productivity is identified with the details related to decision making and key elements of
legislation is used. Besides this, work related operations are analysed.
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P1 Function and purpose of human resource management
The effective management of the employees aids company to gain the business through
competitive advantage, a strategic approach is used called as the human resource management.
HR works for both the company and the employee's management department. HRM involves in
developing and administering the different programmes to increase the effectiveness and
efficiency of the employees. It is the process of selecting, recruiting, induction, training,
development and orientation.
Google LLC is the American firm which is the technology firm that offers internet related
service across the world such as cloud computing, advertising technology, search engine,
hardware and software. It is one of the big 4 technology company that is Amazon, apple and
Facebook. The corporate mission is to make universally accessible the information of the all
world around on a single click. To maximize effectiveness in online search the proprietary
algorithms are developed.
HRM is responsible for hiring, motivating, developing the work force with business.
Human resource management function consist of-
 Managerial function
 Operative function
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 Advisory function
11 Planning recruitment process-- One of the main function that Google LLC HR
department does is planning to achieve the organisational goal. The purpose of planning
is to determine the type and number of employee needed to achieve determined goal. The
HR will also help the management to collect, analyse and identify the needs of the
organisation. Selecting the prospective candidate for the achievement of the objective of
the Google LLC.11 Organising through job analysis and design- To achieve the common goal of the Google
LLC, the role of the HR is to allocate the task to each and every member according to
their skills and activities. Giving the details about the job including the skills,
qualification required, duties and responsibilities to the employees is done by the HR
manager.11 Directing through training and development-- the role of the HR department is to activate
each employee at their different levels and maximize their contribution in the
organisation goal. Training and development program are held by the Google LLC so that
employee of the company can acquire the new skill and knowledge of technology. New
skill makes them more responsible for new responsibilities (Raineri, 2017.)).11 Controlling through advising the top management and departmental heads- After all the
functions are completed in the Google LLC then the HR will look after the quick check
whether the organisation goal have been achieved or not. The HR will advise the top
management to evaluate the personnel programs and procedure. They will also advise
making healthy relationship with their employees. The HR will also see to the employee
welfare activities. Department heads will be advised as look after the job design and
specific skill required for candidate in their department.11 Motivation- for the satisfaction of their needs the employees work in the organisation and
they don't contribute in the organisation goals in the organisation. So the HR of Google
LLC will motivate the employee with the help of various departmental managers. They
design the monetary and non-monetary incentive plans to motivate the employee.
The organisation will follow the hard and soft HRM approaches which will help in proper
planning of the HR related operations which are carried and followed by the organisation.
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Soft Hrm focuses on the lenient and easy treatment and following of the proper work force
related operation. While on the other hand, the Hard HRM will help in developing a
decizsplinary operations which are carried out within the organisation to get the work done.
P2 Strength and weaknesses of different approaches to recruitment and selection
There are a range of recruitment and selection which will be undertaken by Google LLC.
The organisation will look after a range of placement process which will help in enhancing the
work potentiality at work place. There are basically two forms of recruitment and selection
process: Internal and External. Both the recruitment and selection processes are followed within
firm and it assists the organisation to have a good accessibility to skilled and knowledgable
labour force. Both the HRM processes will have certain advantages and discouraging factors
which are as follows:
Internet recruitment:
It is a selection process that takes place within the organisation or enterprise, helping the
organisation to save the time and resources, that are spent on the recruitment process. It includes
various processes or measures of placement or recruitment supports in establishment and
enhancing the efficiency of firm. The primary three processes which are undertaken by the
organisation.
Transfers: This process involves the shifting of one person or skilled candidate from one
place to another, this will improve the operational capacity of organisation. The transfer is
observed on the basis of the level of skills sets and ability of a person to manage the work (Hitt,
Xu and Carnes,2016. ).
Job promotion: This is the process of improving the job profile and upgrading the
position of a skilled employee in order to manage the work process. This increases motivation
and confidence level of a person.
Re recruiting of ex employees: This approach of internal recruitment is followed in
order to handle the workload and refill the vacancies within the organisation. As the ex
employees are been recruited, the performance of organisation is retained.
Advantage:
It increases the level of motivation and confidence level of a person to improve the work
efficiency. It is a time and resource saving process as there is a minimal requirement of training
the work force (Shappell and et.al., 2017).
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Disadvantage:
It restricts the occurrence of innovation within enterprise or work place. Some times promotion
may lead to conflicts, differences and misunderstanding at work place.
External recruitment:
This is the job enlisting process which is held outside the organisation. This process helps
the organisation top get a proper access to new and advance work force. However, it is a very
time and money consuming process. This includes the educational institutions, agencies and
contractors. It involves the following approaches:
Employment agency: In this process, the organisation develops a contact with the
recruitment agencies and provide them the detail of their profile. These agencies provide the best
suitable candidates as per the job role (Deery and Jago, 2015).
Campus placements: This includes the skilled and highly knowledgable students to
appear as the candidate. This helps in bringing the innovative ideas within the enterprise.
Direct interview: It is also known as walk in interview which includes an open
opportunity to the candidates. The selected individuals are screened and trained to work within
the firm.
Advantage:
It supports in bringing new ideas within the enterprise , improving its performance.
Disadvantage:
It is a very time and resource consuming recruitment process.
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P3 Benefits of various HRM practices within Google LLC. for both, employee and employer
The HRM practices which are followed by the organisation has a range of beneficial
effects on both, employee or employer (George and et.al., 2016.). They see through the proper
setting of the services supporting in improvement of the performance level which enhances the
quality of service measures that are followed by the organisation. Some important HRM
practices and their impact on employers and employees are as follows:
Conflicts resolution:
Impact on Employer: The HR department of Google LLC. will look after the measures
to resolve any sort of indifferences and conflicts at the work place. It will improve the mutual
understanding and lead to overall rise in the performance of the organisation.
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Impact on Employee: As the conflicts are been resolved, the interpersonal mutual
understanding will be improved and this helps the workers to perform their job role with much
efficiency.
Training and Development:
Impact on Employer: The training and development measures which are followed and
undertaken within Google LLC. helps in proper distribution of the job role and carry out the
work related activities with a higher ease. The training will help in increasing the efficiency of
the work force and guide them to increase their skill set and efficiency (Haak-Saheem and
Festing, 2018.).
Impact on Employee: For the employees, the training measures which are undertaken
has a range of benefits. It not only improves their skill set and knowledge but also improves the
work efficiency. Besides this, it enhances the confidence and motivation level of employees.
This will turn out to be a major contributor in improving the performance of the employees.
Employee relations:
Impact on Employer: A good level of the employee relationship is required to be
maintained which helps in increasing the performance and improving the performance level of
the functions undertaken within the organisation. This will help in developing a trust level and
loyalty of employees towards the enterprise, reducing their turn around rate.
Impact on Employee: Developing a good employee relation rate is also beneficial for
the employees as it will allow them to have a proper platform to convey their needs and
requirements to the firm. This supports in developing a sense of belongingness within the
enterprise. This also helps them to get a proper idea about the details about their particular job
role (Kavanagh and Johnson, 2017.).
P4 Evaluate the effectiveness of different HRM practices raising profit and productivity of
Google LLC.
The HRM practices which are followed and carried out within the organisation plays a
very significant role in improving revenue generation and production capacity of the organisation
in most significant manner. The range of the HRM operations which are undertaken within
Google LLC. will support the growth of a range of operations which will help in increasing the
profit and productivity (Ijigu, 2015.). All these measures which are carried out will support in a
greater rise of the revenue generation of the organisation. The effective planning of the
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operations which are followed within the organisation will help in enhancing the profitability and
production capacity in following ways:
Conflicts resolution: The conflict's resolution measures followed within organisation
supporting development of a mutual understanding at the work place which will help in
improving the manufacturing process and other business activities within organisation. All the
measures which are followed will help in enhancing the performance level of the organisation.
This will get a good growth in the operational measures which are very important for the growth
and development of the organisation. All these measures which will help in improving the
overall performance. As the conflicts are been resolved, it will help in improving the quality of
the operations and thus it will lead to a significant rise in the operations which helps in meeting
customer's needs and increase profit generation (Čech and et.al., 2016).
Training and development: The training and skill development measures which are
carried out will help in enhancing the growth of operations which are carried out will help in
meeting the operational needs of the organisation. This will help in enhancing the operations
which are carried out in the organisation and improves the overall performance of the
organisation which plays a very important role in increasing the productivity and working
efficiency of the work force. As more and more employees are been trained, they will be able to
improve the quality of operations which will help in enhancing the quality of service measures
which will help in enhancing the quality of service measures. This will help in improving the
working capability of the organisation and hence, will lead to rise in the revenue generation of
the firm.
Employee relationship: This is a very important aspect for the establishing of the good
performance of the organisation. All this measures which are carried out will help in improving
the productivity and profitability. It helps in enhancing the quality of services that are
manufactured and carried out by the organisation (Morley and et.al., 2016). As the workers will
be well related and strong bond is developed among them, it will enhance the productivity and
meeting of the operational goals. The workers will be operating in a positive coordination which
will help in proper assessment of the operations and this will lead to enhancing the overall
profitability and productivity of the organisation.
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LO3
P5 Importance of employee relation on the HRM decision making
The employee relationship at Google LLC will help the organisation which increases the
operations. A positive relation helps the firm to improve the performance level and making
suitable decisions and policies which are maintained within the enterprise to establish a
significant HRM related decision-making at the work place (Raven and et.al., 2015).due to the
healthy benefit in the employee relation the human resource management practice are done for
the development of the employee. Healthy relationship leads to flexible time for the employee.
This somewhere motivates the working of organisation. As the employees relations are deemed
out to be positive by the organisation, the HR department of the entity look after the establishing
of the positive and suitable decision making which helps in meeting the operational needs of the
enterprise.
Other than this, positive work force relationship is a catalysing factor for the organisation
to adopt and implement the changes which are carried out the at the organization. The healthy
relationship in the organisation lead to the performance appraisal by the HR department to
motivate the employee so that the efficiency can be increase. The HR department see through the
establishing of the positive and supportive framework to ensure the hassle free operations at
enterprise (Bohlouli and et.al., 2017).
P6 Key elements of employment legislation and the impact its has on the HRM decision making
In order to ensure the proper formation of the code of conduct and employee related
policies, various legislative measures are been undertaken. Some major key legal elements which
impact the decision making at the work place are:
Employment Equality Act, 2010: This is a legal obligation of UK government which
drives the enterprises to provide suitable employment opportunities and chances of growth to the
employees of the organisation. This will also help in deriving a proper recruitment and
placement policy by the HR department of the firm.
Anti discrimination Law: This law prevents any sort of discrimination or difference on
the basis of religion, nationality, colour, gender, ethnicity or race. This will helps in establishing
a uniformity at the work place (Renz, 2016.).
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Health and Safety at the Workplace Act, 1974: This is the judicial obligation which
binds the enterprises to provide the proper safety and well bing measures of the organisation. All
these activities will support a good rise in the establishing of the operations.
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P7 Application of HRM practices and other work related context
The applications of the HR practices which are carried out by the organisation will have
the following attributes and components which showcases the various attributes of application,
HRM practices have in firm.
Job Description
Google LLC.
Position Senior technical Advisor
Division Technical operations, Gmail
Contract Full Time
Objectives  To deliver the technical support to the team.
 Suggesting the best and most appropriate technological tools
to the organisation.
 To manage the issues or challenges related to carrying out the
technological relations within the firm.
 To implement the latest and advance technological tools
within the department.
Person Specification
 Bachelor in Technology (B. Tech) or equivalent
 Masters in Technology (M. Tech) or equivalent
 Good knowledge of digital technologies and tools kits to be used for the operations
management purpose.
 Good Communication and training skills
 Must have a in depth field knowledge.
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Prospective candidates
Job Interview Questions
Q1. What makes you the most suitable candidate for the profile?
Q2. how can you add into the profile offered to you?
Q3. What are your key strength and weaknesses?
Q4. How good are you with people working under you?
Job offer letter
Daniel Wheaton
HR department
Gmail
1600, Amphitheatre Parkway,
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Mountain view, California.
USA
June 04, 2019
Subject: Offering letter for the post of senior technological advisor
Dear Joe Pack,
With reference to your application for the post of Senior Technological Advisor at Gmail, we
would like to offer you the employment opportunity in our company. You are supposed to join
from June 20, 2019. The office timings will be 10 AM to 6PM at the headquarter of the
company. The salary will be as discussed and other perks will be offered as per the company's
policy.
Hope to see you soon in the team.
Thank You
Sincerely
Allen Woody
HR Head
Gmail
Rationale
On the basis of the operations which are carried out by the organisation which are
followed by the organisation this can be said that the in depth operations are followed out
supports in improving the operations which will help in suitable management which can be said
that the suitable planning of the operations which will help in enhancing the performance level of
the organisation. All the measures which are carried out will help in enhancing the service
measures which are carried out by the enterprise. The use of social media and the practices
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which are related to the operations of the organisation will help in enhancing the recruitment
process and establishing of the services which supports a rise in the effectiveness of the selection
and placement process.
CONCLUSION
On the basis of the effective assessment that is been carried out, this can be said tat the
suitable planning of the operations which are related to the HRM are to be looked after within
the firm. The evaluation of the purposes and function of HRM on workforce planning with their
strengths and weaknesses are carried out. Range of HRM practices and its benefit for the work
force and the firm is evaluated. Also the positive impact on profitability and productivity is
analysed with reference to decision making and a detailed analysis of the legal obligations which
are been followed. Along with this, applications of HRM practices is also presented, including
job description, person specification, interview questions and rationale.
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REFERENCES
Books and Journals
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