Roles and Characteristics of Leaders and Managers in Management and Operation

MANAGEMENT AND OPERATION

Table of Contents
INTRODUCTION...........................................................................................................................1
LO1..................................................................................................................................................1
P1 Different roles and characteristics of leaders and managers...................................................1
LO2 .................................................................................................................................................2
P2 Role of leader and function of manager in organisational context. .......................................2
P3 Different theories and models of approach.............................................................................3
LO3..................................................................................................................................................4
P4 Approaches of Operation management...................................................................................4
P5 Importance of operation management in the organisation.....................................................5
LO4..................................................................................................................................................6
P6 Factors that affect operation management in business environment......................................6
CONCLUSION ...............................................................................................................................7
REFERENCES ...............................................................................................................................8

INTRODUCTION
Management plays an important role in organisation as by effective management only all
the task are successfully carried out in business. IKEA is a shop of furniture, lightning and home
accession in UK. The report will describes roles and characteristics of leaders and managers.
Further, the study will highlight the roles of leader and function of manager in various
organisational context (Akalin, Huang and Willems, 2016). Different theories and models of
approach will be highlighted in this study. moreover, report also contains key approaches to
operations management and the roles which managers and leaders plays. Study also describes
importance and value of operations management in achieving business objectives.
LO1
P1 Different roles and characteristics of leaders and managers.
A leader is a person who influences group of people to achieve and target or goal. a great
leader inspires and motivates employees of an organisation to do work with more efficiency.
A manager is a person who is responsible for management of the company. Manger works within
a business and works together as a team to achieve goals of organisation.
Roles of leader- The roles of leader are as follows:
Vision- The role of leader is to set clear vision for the organisation. Leaders make clear vision
for the IKEA ie, what are their objectives and how to achieve them. As vision helps the
organisation in keep moving forward and move through obstacles (Akalin, Huang and Willems,
2016).
Motivating employees- One of the major role of leader is to motivates employees in IKEA.
good leader knows very well ie, how to communicate with employees and what are their needs
and requirements and what things motivates them.
Goal setting- Goal setting is an important role of leader. A leader sets goals for organisation ie,
what company wants to achieve in future, what are their objectives. A leader set SMART goals
for organisation which includes both short term goal and long term goal. Administrator develops
plans and guides group or workers to achieve that goal (Chiarini and Vagnoni, 2015).
Role of manager- The roles of manager are as follows:

Planning- Manager makes plans for fulfilling the objectives of IKEA. They makes policies and
frameworks so that the goals set by leader can be properly achieved. Various types of strategies
are made by managers so that the goal of the organisation can be achieved.
Directing- Manager makes strategies and practices and directs the employees towards work.
They direct the workers to do work according to the objectives set by leaders. Managers makes
arrangement for fulfilling the task and guides the workers of IKEA so that they perform their role
according to that (Battini and et.al., 2016).
Organising- It is the function of manager, a good manager undertakes to design, structure and
arrange the components of IKEA internal environment so that goals of organisation can be easily
achieved.
The main difference between leaders and manager is that leaders have people who
follows them and managers have people who simple works with them. Leaders set goals and
objectives for organisation and manager makes arrangement for fulfilling objectives set by
leaders (Chiarini and Vagnoni, 2015). Leaders are innovative and sets out clear vision of
organisation whereas managers are not so innovative and simply works according to the targets
set by leader. It is the manager who is responsible for all the activities which are required for
achieving the target.
Characteristics of leader and manager
 Leaders have good communication skill, this make them able to interact with every
person effectively.
 Leaders have knowledge about working areas hence they give expert advice to others so
that they can perform their work effectively.
 Confidence: leaders are very confident towards their decision which makes followers for
them.
Managers
 Managers are reliable hence they work for growth of business
 Delegation is another quality of manager,. They allot work to others
 Respect: they give respect to employees so that they feel secure.
LO2
P2 Role of leader and function of manager in organisational context.
Leader role