Management and Operations: Roles and Approaches in Farmfoods Limited

Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Definition and comparison of various roles and characteristics of manager and leader.......1
TASK 2............................................................................................................................................3
P2. Examining application of leader's role and managerial function in distinct situational
contexts........................................................................................................................................3
P3. Application of theories and models.......................................................................................5
TASK 3............................................................................................................................................6
P4. Explanation of operations management approaches and roles played by managers and
leaders .........................................................................................................................................6
P5. Explanation of importance addition to values of operations management to attain
objectives of firm.........................................................................................................................7
TASK 4............................................................................................................................................8
P6. Assessing factors in business environment which impact on managing operations and
decision making by leaders and managers...................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Administration of effective practices of business to attain maximum effectiveness level in
context to using organisational resources is termed as operations management (Kanya, 2020). It
comprises proper management of technology, materials, manpower and machinery for producing
goods and services of high quality which benefits the enterprise. Management and operations
influences proper functional methodologies, technological advances, quality of offerings,
profitability and competitiveness in market. For the report, Farmfoods Limited is selected
organisation which is food supermarket chain having headquarters at Cumbernauld, UK. It
operates throughout UK and have more than three hundred stores. The entire team work hard for
the bringing best values for customers.
The report differentiates among managerial functions and leaders roles in a company. It
also apply functions of managers and leaders role in specific situational context. Further, it
demonstrates operations management approaches and factors that have huge impact on
operational management along with decision making by managers and leaders.
TASK 1
P1. Definition and comparison of various roles and characteristics of manager and leader
Definition of leader and manager
Leader is someone who see the ways to improve things and rallies people to work for
attaining better vision. Organisational leader is defined to the human resource who motivates and
encourages group of people for achieving goals (Akalin, Huang and Willems, 2016). In case with
Farmfoods Limited, leader holds superior and dominant position within its area and have
potentiality to exercise high controlling degree as well as influence over others.
Manager is termed as a person who exercises functions and is responsible for entire
workings of company. With the company, manager have power to recruit, select, retain, appraise
performances, manage discipline, monitor attendance and fire employees. In context to
Farmfoods, manager is the person who controls, direct and manipulates resources who perform
for them.
Comparison of roles and characteristics of organisational leader and manager
Comparison base Leader Manager
1

Characteristics or
qualities
The characteristic of leader of
Farmfoods Limited are as
follows:
 Vision: Leader of
Farmfoods Limited
have clear and exciting
ideas about what are
they working for
accomplishments,
where are they
proceeding and are best
in strategic planning.
 Courage: Leader of
Farmfoods Limited
have willing to take
multiple risks to attain
business objectives with
no success assurance.
 Focus: Leader is
focused in life despite
of analysing what of
going on nearby them.
Leader always emphasis
towards requirements of
entity and the
circumstance.
Manager of Farmfoods Limited is
characterised as below:
 Intuition: Manager have
potentials to know and
understand without using
rational process (Burns,
2018). In Farmfoods
Limited , manager sense
others feelings, thinking and
respond perfectly to manage
people and stores.
 Commitment:
Organisational manager is
committed for success of
entire team members and
projects. Managers holds
collective groups and pulls
them forward.
 Accountability: In
Farmfoods Limited, manager
holds responsibility for
failures as well as provides
rewards to employees that
motivates them for fixtures.
Roles or functions Following are the roles played
by leader in Farmfoods
Limited:
 Mentor: Leader plays
role of mentor so to
In Farmfoods Limited, manager
work with following roles:
 Interpersonal roles: In this,
manager undertakes three
roles that are liaison,
2