Managing Accommodation Services

Managing
Accommodation
Services

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1: Covered in PPT......................................................................................................................1
P2: Covered in PPT......................................................................................................................1
P3: Covered in PPT......................................................................................................................1
TASK 2............................................................................................................................................1
P4: Covered in PPT......................................................................................................................1
P5: Covered in PPT......................................................................................................................1
TASK 3............................................................................................................................................1
P6: Key roles found in housekeeping department.......................................................................1
P7: Importance of forecasting stock............................................................................................2
P8: Importance of interrelationships between housekeeping and other departments..................3
TASK 4............................................................................................................................................4
P9: Examination of importance of maintenance or repair work..................................................4
P10: Importance of security in an organisation...........................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Accommodation services refer to those facilities which are provided to guests, clients and
customers by charging a specific fees (Abdullah, 2016). Hospitality industry provides lodging to
guests in the form of resorts, hotels etc. It contributes in growth of economy of a country by
boosting tourism. They can be provided in different categories like budget, mid-range and luxury
according to the budget of the customer. For this project, Rosewood London has been selected
which is a five star hotel located in London, United Kingdom. In this report, a detailed analysis
will be made on type of accommodation services available, role of front office in management of
hotels, contribution of housekeeping department in providing services and the role of facilities
and securities.
TASK 1
P1: Covered in PPT
P2: Covered in PPT
P3: Covered in PPT
TASK 2
P4: Covered in PPT
P5: Covered in PPT
TASK 3
P6: Key roles found in housekeeping department
Roles and responsibilities of housekeeping department in a hotel are essential to ensure
best services to guest (Bell, 2017). The roles and responsibilities of housekeeping department of
Rosewood London are-
 Management of HR concerns- The housekeeping department of Rosewood London
manages the HR concerns of its employees. Recruitment, selection and training of
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