The Contemporary Hospitality Industry

THE
CONTEMPORARY
HOSPITALITY
INDUSTRY

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Explore the different types of business within the hospitality industry and the diverse
products and services they offer..................................................................................................1
P2. Examine a range of operational and functional departments within a chosen hospitality
business.......................................................................................................................................2
P3. Discuss the contribution of the hospitality industry to local, national and international
economies....................................................................................................................................3
TASK 2............................................................................................................................................4
P4. Investigate a range of different operational roles within the hospitality industry................4
P5. Examine the skills required for roles within the hospitality industry and current skills
shortages......................................................................................................................................5
TASK 3............................................................................................................................................6
Covered in PPT...........................................................................................................................6
TASK 4............................................................................................................................................6
Covered in PPT...........................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Hospitality sector is considered as the fast growing and emerging industry in all over the
world and it also provide the prominent benefits in terms of serving effective quality to the
customers with the effective manner. Moreover, it also include various areas in its like travel and
tourism, food and beverages and other services (Huang and et. al., 2016). In order to carry
forward this report Treehouse hotel London is considered which is situated in London and also
provide suitable facilities like laundry, accommodation, quality food, Wi-Fi and many more.
Therefore, the report is going to cover various forms of organisations that exist within the
hospitality industry and also include various departments with itself. Moreover, it also show the
contribution regarding the hospitality industry in terms of local, international and national that
were identified within the report.
TASK 1
P1. Explore the different types of business within the hospitality industry and the diverse
products and services they offer
This industry is considered as the wide category which offer its services in various sectors
considering the planning, lodging, transportation, food and beverages and many more. Along
with this, it also include hotels, bars and restaurants in it. Despite from this, this sector include
number of businesses within it and some of them are explained below: Souvenirs: It is considered as the small shop or display as it is the supplement of the
concerning ideas in order to earn additional income. Along with this, it make things quite
unusual but considered as the factor that is easy to attract and also serve as the visual
reminder towards the visitors (Jones, Hillier and Comfort, 2016). For instance, Rowena
Souvenirs, is the UK manufacturer which provide effective gifts and merchandise for the
gift shops and visitor centres. Along with this it is the antique shop which shows the
skills of many local creators in the specific area. Food and beverages: It is considered as the biggest segment of the hospitality sector
which provide maximum meal and drink services in their specific area. Along with this,
the businesses within the hospitality industry are more specialised in terms of making
meals, beverages and many more and they offer it in their premises. For instance, Nestle
is the manufacturer of coffee and food items and it deals in healthy quality of coffee
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