Unit 1 - The Contemporary Hospitality Industry

Contemporary Hospitality
Industry

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Exploration of distinct business types in hospitality industry along with diverse products
and services offered by them.......................................................................................................1
P2. Examining operational as well as functional departments in the hospitality company ........3
P3. Discussion on contribution of hospitality industry towards distinct economies...................4
TASK 2............................................................................................................................................5
P4. Investigation of distinct operational roles in hospitality industry.........................................5
P5. Examining skills that are required for roles in hospitality industry addition to existing
shortage of skills..........................................................................................................................6
TASK 3............................................................................................................................................7
Covered in PPT............................................................................................................................7
TASK 4............................................................................................................................................7
Covered in PPT............................................................................................................................7
CONCLUSION ...............................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Hospitality is described to the relationship that a guest and host have in which host
receive guests with goodwill comprising reception, entertainment etc of visitors, strangers an
others. Hospitality industry is said to panoramic category of field in service sector which
consider lodging, event programming, services of food and drinks (Bharwani and Talib, 2017).
To gain insights for contemporary hospitality industry, Corinthia Hotels is chosen. It is located at
London, UK. It is a luxury hotel which makes travelling enjoyable for guests and also provide
service of exclusive club to its known guests. The hotel is planning for expansion in Asia so that
it can increase its customer base and makes sustainable position through offering unique
services.
The report covers information about distinct business types that works and offer various
products and services within hospitality industry, range of functional together with operational
departments, contribution made by the industry in various economies. It also investigates
operational roles and skills addition to shortage of skills for the roles.
TASK 1
P1. Exploration of distinct business types in hospitality industry along with diverse products and
services offered by them
Hospitality industry is defined as establishments that provide light refreshments,
accommodation, meals and other services to travellers and tourists. In other words, it refers to
hotel, motel or other businesses which offers and provides short term lodging, proper
accommodation, varied entertainment facilities, with or without meals (Boella and Goss-Turner,
2019.). Hospitality sector is a wide area in which hospitality is classified in multiple types that
expands its size. In this context, consultant working in Corinthia Hotels have identified the
distinct business types or that work in this industry that are as follows:
Accommodation: The broad business type in the industry is accommodation by offering
various packages that are within the budget for people having large preferences for travelling.
This business type features ambit from luxurious hotels, lavish resorts to camp-grounds. It ranges
from bed as well as breakfast enterprises for offering lodging services. Corinthia Hotels provides
accommodation to large guests that creates demand for its services in other countries like Asia
and many more.
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