Research Project (Part 2)

This research project analyzes the impact of equality and diversity on work-life balance. It explores the benefits and challenges of promoting work-life balance in the workplace. The findings and data analysis are presented in a systematic manner.

Research Project (Part 2)
(To analyse the impact of Equality and
Diversity on work-life balance in order to
provide enriched experiences to
employees.”)
1

Table of Contents
Data collection and analysis .............................................................................................3
Apply appropriate analytical tools, analyse research findings and data........................5
Research findings and data ..........................................................................................7
Merits, limitations and pitfalls of approaches to data collection and analysis..............19
Research methodologies and process ........................................................................21
Communicate the outcomes of a research project to identified stakeholders.................22
Discussion ...................................................................................................................23
Conclusion....................................................................................................................24
Recommendations.......................................................................................................24
Area of further research ..............................................................................................25
Reflection ......................................................................................................................25
REFERENCES ...............................................................................................................27
2

Data collection and analysis
Primary and secondary are two types of data collection methods that facilitate
investigator in conducting of any type of investigation in systematic manner. In order to
gather secondary information, there are number of secondary sources including books,
articles, journals and many other sources relevant to the topic. For collecting primary
information, questionnaire will be applied. Therefore, all these are important and
valuable for doing current investigation on equality and diversity (Mackey and Gass,
2015). There are some appropriate methods that will be needed for conducting primary
and secondary research in systematic manner. These methods will be explained as
below:
Cost: This is an important and useful factor that will be needed by researcher while
doing present investigation. There are different activities that will required for completing
this investigation, these are development of aim and objectives, using of secondary
sources, using of appropriate methodologies etc. These are main activities and for this,
researcher will require proper amount of cost. For these activities, around £1100 cost
will be required by researcher. There are also some factors that also take amount of
cost such as transportation cost, internet cost etc.
Access: This is important for researcher to have proper access of collecting primary
and secondary information about the topic (McCusker and Gunaydin, 2015). In case of
primary research, investigator must have access for collecting information about the
equality and diversity to the employees of M&S. In case of secondary research,
investigator has full access to use business website and many other secondary sources
i.e. books, journals etc. Therefore, access is important for conducing both primary and
secondary research in systematic manner.
Ethical issues: This is essential for researcher to follow research ethics while
conducting primary as well as secondary research. There are several principles of
research ethics that should be following within a current study. These principles of
research ethics are: (a) acquire educated assent from potential exploration members;
(b) limit the danger of damage to members; (c) secure their namelessness and secrecy;
(d) try not to utilize beguiling practices; and (e) give members the option to pull out. All
these are important and useful for investigator to follow and complete full research in
3

ethical and systematic manner. This will help them in accomplishment of research aim
and objectives successfully (Miller and et. al., 2012).
Questionnaire: This is an important and useful instrument of collecting primary and
quantitative information about the topic (Quinlan and et. al., 2019). Main reason behind
using questionnaire for this research is it help in gathering of reliable and valid
information and also not requires maximum time of investigator. Therefore,
questionnaire of current research will be shown as below:
Questionnaire
Q1 Do you have any knowledge about how equality and diversity is related to
employee motivation at a workplace?
a) Yes
b) No
Q2 What should Marks and Spencer do in order to promote work life balance in the
workplace?
a) Encourage efficient work
b) Allow work from home
c) Allow flexible working hours
Q3 What are the challenges that Marks and Spencer can face due to lack of equality
and diversity in their workplace?
a) Lack of control
b) Poor skilled employees
c) Increased stress level
Q4 According to you, what are the major challenges areas for work-life balances
within M&S?
a) High stress level
b) Lack of resources
c) Unhelpful attitude
Q5 Do you agree that work-life balance important among employees at a workplace?
a) Agree
b) Disagree
Q6 What are the benefits of work-life balance in a workplace?
4

a) Enhanced productivity of employees
b) Increased job satisfaction
c) Growth of the company
d) Reduction in the levels of stress
Q7 Does Marks and Spencer takes any initiative to manage work life of its
employees?
a) Yes
b) No
Q8 How can Marks and Spencer overcome challenges which are raised due to lack of
equality and diversity in workplace?
a) Provide effective training
b) Establish boundaries
c) Arrange team outings
Q9 Does equality and diversity Facilitate M&S in retaining of talented and diverse
workforce?
a) Yes
b) No
Q10 What are the major advantages of promoting equality and diversity in the
workplace of M&S?
a) Increased creativity and innovation
b) Reduced employee turnover
c) Improved productivity
d) Enhanced work-life balance
Q11) Is encouraging work-life balance assist M&S in accomplishment of competitive
advantages?
a) Yes
b) No
Q12 Provide any recommendations to the M&S in promoting of work-life balance
among employees at workplace.
5

Apply appropriate analytical tools, analyse research findings and data.
This is a part of data analysis that facilitate investigator in evaluating of qualitative or
quantitative information regarding the specific field of study. For current investigation,
quantitative data was gathered from questionnaire that is effective for researcher in
attainment of aim and objectives of the current investigation. In order to analysis
quantitative information, there will be requirement of using analytical tool. According to
the research, frequency distribution analysis as an analytical tool will be used by
researcher. This is an effective tool of gathering quantitative informant because it not
takes maximum time and also provides valid outcomes. For using this analytical tool,
researcher will be requiring for making frequency distribution table (Riedl, Davis and
Hevner, 2014). This table includes questions along with their frequency. As it facilitate in
evaluating of quantitative data within less period of time. Frequency distribution table of
present study will be shown as below:
Frequency distribution table
Q1 Do you have any knowledge about how equality and diversity
is related to employee motivation at a workplace?
Frequency
a) Yes 18
b) No 7
Q2 What should Marks and Spencer do in order to promote work
life balance in the workplace?
Frequency
a) Encourage efficient work 8
b) Allow work from home 7
c) Allow flexible working hours 10
Q3 What are the challenges that Marks and Spencer can face
due to lack of equality and diversity in their workplace?
Frequency
a) Lack of control 5
b) Poor skilled employees 12
c) Increased stress level 8
Q4 According to you, what are the major challenges areas for
work-life balances within M&S?
Frequency
a) High stress level 7
6

b) Lack of resources 8
c) Unhelpful attitude 10
Q5 Do you agree that work-life balance important among
employees at a workplace?
Frequency
a) Agree 15
b) Disagree 10
Q6 What are the benefits of work-life balance in a workplace? Frequency
a) Enhanced productivity of employees 7
b) Increased job satisfaction 9
c) Growth of the company 6
d) Reduction in the levels of stress 4
Q7 Does Marks and Spencer takes any initiative to manage work
life of its employees?
Frequency
a) Yes 17
b) No 8
Q8 How can Marks and Spencer overcome challenges which are
raised due to lack of equality and diversity in workplace?
Frequency
a) Provide effective training 8
b) Establish boundaries 7
c) Arrange team outings 10
Q9 Does equality and diversity Facilitate M&S in retaining of
talented and diverse workforce?
Frequency
a) Yes 20
b) No 5
Q10 What are the major advantages of promoting equality and
diversity in the workplace of M&S?
Frequency
a) Increased creativity and innovation 6
b) Reduced employee turnover 9
c) Improved productivity 10
7

Q11) Is encouraging work-life balance assist M&S in
accomplishment of competitive advantages?
Frequency
a) Yes 22
b) No 3
Research findings and data
This is important and significant for finding the research information in systematic
manner. In this, researcher will be required to make table and graphs with the help of
Ms-Excel. As it facilitate in presenting of information in graphical manner. Question table
along with graphs and interpretation will be defined as below:
Question 1: Knowledge about how equality and diversity is related to employee
motivation at a workplace
Q1 Do you have any knowledge about how equality and diversity
is related to employee motivation at a workplace?
Frequency
a) Yes 18
b) No 7
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
18
7 Frequency
Interpretation: It has been interpreted with the above mentioned graph that most
8

of the respondents had idea about the significant of equality and diversity in
improvement of employees motivation. For this statement, 18 respondents said Yes,
whereas remaining 7 participants not had appropriate knowledge about the same.
Question 2: Ways for promoting work life balance in the workplace
Q2 What should Marks and Spencer do in order to promote work
life balance in the workplace?
Frequency
a) Encourage efficient work 8
b) Allow work from home 7
c) Allow flexible working hours 10
a) Encourage efficient work
b) Allow work from home
c) Allow flexible working hours
0
1
2
3
4
5
6
7
8
9
10
8
7
10
Frequency
Interpretation: There are different ways that are essential for an organisation in
promoting of work-life balance among workers in the workplace. 8 respondents had
idea as encouragement of efficient work is effective because it increase confidence
among employees. 7 respondents had idea as providence of work from home facility is
essential because it reduce the burden among employees. Remaining 10 respondents
had knowledge allowing flexible working hour option is important and significant in
promoting of work-life balance easily.
9

Question 3: Challenges that Marks and Spencer can face due to lack of equality
and diversity in their workplace
Q3 What are the challenges that Marks and Spencer can face
due to lack of equality and diversity in their workplace?
Frequency
a) Lack of control 5
b) Poor skilled employees 12
c) Increased stress level 8
a) Lack of control
b) Poor skilled employees
c) Increased stress level
0
2
4
6
8
10
12
5
12
8
Frequency
Interpretation: This graph explained different challenges that may be faced by M&S
due to have lack of equality and diversity. 5 respondents had knowledge as lack of
control is a main challenge because it increased high employee turnover. 12
respondents had appropriate understanding that poor skilled employees is major
challenge because it increase demotivation among other employees and remaining 8
had idea as increased stress level is a main challenge that impact in promoting of work-
life balance.
Question 4: Major challenges areas for work-life balances within M&S
Q4 According to you, what are the major challenges areas for
work-life balances within M&S?
Frequency
10

a) High stress level 7
b) Lack of resources 8
c) Unhelpful attitude 10
a) High stress level b) Lack of resources c) Unhelpful attitude
0
1
2
3
4
5
6
7
8
9
10
7
8
10
Frequency
Interpretation: There are different areas of work-life balance within a workplace
of M&S. for this statement, 7 out of 25 respondents had knowledge as high stress level
is a main area because there is no possibility of work from home. 8 participants had
idea as lack of resources is main area because providing work-life balance requires
appropriate sources such as working system at home. Remaining 10 participants had
view as unhelpful attitude is a major area because in this some employees are not
helpful in maintaining of work-life balance.
Question 5: Work-life balance important among employees at a workplace or not
Q5 Do you agree that work-life balance important among
employees at a workplace?
Frequency
a) Agree 15
b) Disagree 10
11

a) Agree b) Disagree
0
2
4
6
8
10
12
14
16 15
10
Frequency
Interpretation: Above mentioned graph or table interpreted that work life balance is
important and not for employees in the workplace. 15 out of 25 respondents said yes as
it help employees by improving their performance and productivity level that result in
improvement growth and development at workplace. Remaining 10 employees are not
favoured regarding this statement because they said as it increases conflict in other
employees.
Question6: Benefits of work-life balance in a workplace
Q6 What are the benefits of work-life balance in a workplace? Frequency
a) Enhanced productivity of employees 7
b) Increased job satisfaction 9
c) Growth of the company 6
d) Reduction in the levels of stress 4
12

0
2
4
6
8 7
9
6
4
Frequency
Interpretation: Work-life balance is more important and essential within a
workplace. 7 participants had idea as it enhanced productivity of employees that turn to
impact in reducing high employee high turnover. 9 participants had view as it increased
job satisfaction among employees that result in improved business performance of
M&S. 6 participants had opinion as work life balance among employees facilitated
company in its growth and development. As employees performed all tasks or activities
in given time period. Remaining 4 respondents said as it helped in reducing the stress
level among workforce.
Question7: Initiatives for managing work life of its employees
Q7 Does Marks and Spencer takes any initiative to manage work
life of its employees?
Frequency
a) Yes 17
b) No 8.
13

a) Yes b) No
0
2
4
6
8
10
12
14
16
18 17
8 Frequency
Interpretation: There is requirement of managing work life balance among workers. For
this, M&S would require to take an imitative and support their employees in managing of
work life balance easily. For this statement 17 respondents are said yes because there
is need for providing working flexibility to employees. This will help employees in
managing of its work-life balance in easier manner. Remaining 8 respondents said no
because they said as work-life balance increase stress among other employees.
Question8: Ways for overcoming challenges which are raised due to lack of
equality and diversity in workplace
Q8 How can Marks and Spencer overcome challenges which are
raised due to lack of equality and diversity in workplace?
Frequency
a) Provide effective training 8
b) Establish boundaries 7
c) Arrange team outings 10
14

a) Provide effective training
b) Establish boundaries
c) Arrange team outings
0
1
2
3
4
5
6
7
8
9
10
8
7
10
Frequency
Interpretation: From the above mentioned graph, it has been interpreted that,
managing of issues regarding the lack of equality and diversity is important for business
performance. 8 respondents had idea as providence of effective training to the
employees is important because it will assist them in increasing of understanding about
the business regulations about equality and diversity. 7 participants had opinion as
establishment of boundaries are important and remaining 18 are said as establishment
of team outings are essential in overcoming the challenges associated with the lack of
diversity and equality.
Question 9: Equality and diversity Facilitate M&S in retaining of talented and
diverse workforce
Q9 Does equality and diversity Facilitate M&S in retaining of
talented and diverse workforce?
Frequency
a) Yes 20
b) No 5
15

a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20
5
Frequency
Interpretation: It has been concluded from the above mentioned graph or table is
maintaining of equality and diversity in the workplace helped M&S in retaining and
attractive of diverse and talented employees. For this statement 20 respondents sad
yes, whereas remaining said no. Therefore, majority of participants are favoured that
equality and diversity are important part of business growth and development. By
retaining talented and diverse workforce supported M&S in increasing of its sales,
reducing of high employee turnover, enhancing of business performance, success over
competitors, attaining of competitive advantages etc. These are major advantages of
having talented and diverse workforce within a workplace and for M&S.
Question 10: Major advantages of promoting equality and diversity in the
workplace of M&S
Q10 What are the major advantages of promoting equality and
diversity in the workplace of M&S?
Frequency
a) Increased creativity and innovation 6
b) Reduced employee turnover 9
c) Improved productivity 10
16

a) Increased creativity and innovation
b) Reduced employee turnover
c) Improved productivity
0
1
2
3
4
5
6
7
8
9
10
6
9
10
Frequency
Interpretation: It is important and essential for M&S to promote equality and diversity in
the workplace. 6 respondents had idea as promoting of equality and diversity in the
workplace helped in increasing of creativity and innovation that result in improvement
brand image. 9 participants had opinion as equality and diversity at workplace
supported in reduction of high employee turnover that turn to impact in improving
business performance and growth successfully. Remaining 10 participants had
knowledge as it facilitated in improvement of productivity because diverse workforce are
work effectively. Therefore, promoting of equality and diversity is significant for the
business organisation in improving of its business performance and growth within
minimum period of time.
Question 11: Encouraging work-life balance facilitate Marks and Spencer in
attainment of competitive advantages
Q11) Is encouraging work-life balance assist M&S in
accomplishment of competitive advantages?
Frequency
a) Yes 22
b) No 3
17

a) Yes b) No
0
5
10
15
20
25 22
3
Frequency
Interpretation: It has been determined that encouragement of work life balance in the
workplace helped M&S in attainment if competitive advantages. As motivated and
satisfied employees at working environment played an important role that are essential
for M&S in competing their competitors as well as accomplishment of competitive
advantages.
Merits, limitations and pitfalls of approaches to data collection and analysis.
Approaches of data collection: There are two important approaches that will help
researcher in gathering of information about the topic. These approaches are qualitative
and quantitative. In accordance to the topic of equality and diversity in workplace,
quantitative approach will be applied as it facilitate in collecting of numerical data within
minimum period of time. Merits, limitations and pitfalls of qualitative and quantitative
approaches of data collection will be shown as below in tabular form:
Qualitative and quantitative approaches
Approaches of
data collection
Merits Limitations and pitfalls
Qualitative
approach
 Qualitative Research
can detain changing
 One of the main pitfall
and limitation is sample
18

attitudes in a target
group including
customers of a service
or product, or attitudes
within the workplace.
 Qualitative approach
gives much more flexible
approach that is useful
in identifying of
respondents attitudes
and opinion about the
topic.
size because it not
helps in selecting of
large sample size.
 Qualitative not helps in
gathering of numerical
information and require
much more resources
that takes maximum
time and cost.
Quantitative
approach
 One of the biggest merit
of quantitative approach
as it facilitate in selecting
of large sample out of
total population.
 This approach provides
numerical information
that helps in identifying
of frequency number of
respondents about the
question.
 One of the main pitfall of
quantitative approach of
data collection is it not
consider the meaning
about the social
phenomena.
 Some efforts at
randomization will not
develop usable
information.
Approaches of data analysis: There are two important approaches of analysing
the qualitative and quantitative information. Name of these approaches are deductive
and inductive. Inductive approach is useful in analysing of qualitative data, whereas,
deductive approach is essential in analysing of quantitative information (Scotland,
2012). According to the current investigation, deductive approach will be applied
because it support in evaluating of quantitative information gathered from questionnaire.
19

Merits, limitations and pitfalls of deductive and inductive approaches of data analysis
will be defined as below in accurate manner. These are:
Deductive and inductive approaches of data analysis
Approaches of data
analysis
Merits Limitations and pitfalls
Inductive approach  Inductive approach
is useful in
analysing of
qualitative
information that
result is
identification of
respondent’s
opinion about the
topic.
 This approach will
assist investigator in
analysing of
information from
interview, focus
group etc.
 Inductive approach
not helps in
analysing of
quantitative or
numerical
information that
results are no
numerical data and
maximum
requirement of time.
 Limited in scope as
well as inaccurate
inferences.
Deductive approach  One of the main
merit of deductive
approach as it
facilitate investigator
in evaluating of
quantitative data
within less period of
time and in
systematic manner.
 Miscommunication
of information
because of larger
sample involvement
in questionnaire.
 Not helps in
providing of
qualitative
information and also
20

 Deductive approach
is also essential in
analysing of
quantitative
information from the
larger sample size
from total
population.
not identifying the of
individual
respondent’s
opinion about the
topic.
Research methodologies and process
Research methodology refers to the important part of research because it facilitate
investigator in collecting as well as evaluating of appropriate information regarding the
specific area of study. Main purpose of research methodology is to collect and evaluate
accurate information about the topic with motive of achieving research aim and
objectives (Silverman, 2016). There are different types of methodologies that are
essential and valuable for doing the present investigation.
Quantitative approach will be applied for business research project because it
helps in gathering of numerical and valid data within less time. This will helps
researcher in attainment of research aim and objectives successfully and within
minimum period of time. On the other hand, questionnaire was used for gathering the
quantitative information that will be essential in conducing of present as well as future
investigation in successful manner (Yahya, 2019).
Deductive approach will be applied because it is beneficial in analysing of
quantitative information effectively and timely. Therefore, deductive approach is useful
and essential in business research project. This will help in analysing of data within
minimum time and in numerical manner. Frequency distribution analysis is an essential
analytical tool as it facilitated investigator in evaluating of data in numerical manner and
in limited time.
Therefore both quantitative and deductive approach of data collection and data
analysis are useful for attaining the aim and objectives of the research in successful
manner.
21

Communicate the outcomes of a research project to identified
stakeholders
It is important for researcher to communicate all information to their indented
audience. According to the current study, there are different stakeholders such
employees, company, government, managers etc. All these are main stakeholders but
employees are the main that filed the questionnaire. Therefore, researcher must provide
all information regarding the research aim, objectives and many more to their indented
audience as it will help in completing of questionnaire and also attaining of valid
outcomes in effective as well as successful manner. There are some techniques that
will be essential in communicating of important information to the intended audience.
These are email, written and oral presentation, written words, spoken words, online
presentation etc. All these are more effective and useful ways that will helps investigator
in communicating of information regarding the topic (Premchandran and Priyadarshi,
2020).
There are two important techniques of research evaluation are known as formative
and summative. Formative evaluations are mainly applied within an iterative process in
order to make enhancements before production. Apart from this, summative evaluations
are basically applied to analysis a shipped product within comparison to a benchmark.
According to the present investigation, Summative technique of research evaluation will
be applied because it facilitate investigator in identifying the ways of promoting equality
and diversity of Marks & Spencer and many other brands. As it will also facilitate in
conducting of entire research in systematic and accurate manner (Shah and Barker,
2020).
Discussion
From the above mentioned findings, it has been discussed that majority of
respondents had knowledge regarding the equality and diversity and its significant in
employees motivation. Discussion on the basis of primary and secondary data will be
explained that helps in attaining of each objective of the research in successful manner.
These objectives will be described as below:
To understand the concept of equality and diversity at a work place.
22

It has been determined from the secondary information collected for literature review is
equality and diversity is an essential concept within a workplace (Herachwati and et. al.,
2019). This helped an organization in retaining of talented and diverse workforce for
longer time. Information gathered from the questionnaire, it also define that most of the
participants had appropriate knowledge or understanding regarding the equality and
diversity. Therefore, both informations are correlated that helps investigator in
accomplishment of this research objective successfully.
To analyse the benefits and challenges of work-life balance.
It has been determined that there are different benefits and challenges of work-
life balance for employees in the workplace. These are higher confidence, improved
productivity, enhanced performance etc. These are identified from the articles that work-
life balance among employees are important for both workforce and organization by
improving their performance. It is determined that there are some biggest challenges of
work-life balance increase unrealistic demands at work like, Lack of resources, lot of
pressure, high employee turnover etc. These are biggest drawbacks that negativity
impact on employees performance in the workplace that result in decreased productivity
of company (Moosa, 2018). Information collected from the primary instrument i.e.
questionnaire, it has been determined that higher confidence is a main benefits and lack
of resources is major challenge. Thus, both primary and secondary information are
interrelated that helps researcher in attainment of such objective in systematic and
successful manner.
To determine the impact of equality and diversity over work life balance in order to
enhance experience of employees.
From the above gathered information from the books, journals, articles etc.
sources, it has been discussed that equality and diversity in the workplace played an
important role in improving the work-life balance of employees in successful manner.
This is also identified that equality among employees create a positive working
environment that automatically boost work-life balance of workers (Odriozola Zamanillo
and Baraibar Díez, 2018). This turn to impact on M&S by reducing the high employees
turnover and also achieving competitive advantages within minimum period of time.
Diversity is important at workplace because it increased employees knowledge that
23

impact in improving the work-life balance easily. As it helped business organization in
achievement of long term goals and objectives that result in attainment of such objective
of the research.
Conclusion
From the above mentioned information, it has been concluded that equality and
diversity is important concept of improving employee's motivation and satisfaction
towards the job. There are different ways that supported business organisation in
promoting of work-life balance among employees. These are encouragement of efficient
work, facility of work from home and providence of option regarding the flexible working
hours. Different challenges of work-life balance also discussed that impact on
employees as well as business performance in negative manner. It is essential for
company in promoting of equality and diversity in the workplace because it supported
them by increasing innovation, reducing high employee turnover, improved productivity
and enhancement employee's work-life balance. Therefore, all information are
significant in attainment of research aim and objectives in successful manner.
Recommendations
There are some recommendations to the M&S about how to promote work-life
balance among employees. Some important ways will be explained as below:
 Marks & Spencer must provide diversity training to their employees as it will help
in increment of knowledge about the importance of diverse workforce at
workplace. This is important and beneficial for M&S in achievement of long term
goals and objectives within minimum time and in successful way.
 Providence of work facility is another and effective recommendation to the M&S.
This will help them in retaining of diverse and talented employees for longer time
that result in higher productivity and performance of company.
 M&S must collect regularly feedback regarding the workload. As it increase the
motivation and confidence among employees that output in higher growth and
improved performance.
24

Area of further research
There are different areas of further investigation such as: 1) To identify the
significant of equality and diversity in improving the job performance of employees. 2)
To determine the importance of work-life balance on employees as well as business
performance. 3) To explore strategies for managing work-life balance among
employees.
Reflection
I am happy for getting an essential chance of doing a research over a broad topic
i.e. To analyse the impact of Equality and Diversity on work-life balance in order to
provide enriched experiences to employees.” This is a broad topic that helped me by
increasing my understanding regarding the equality and diversity and its significant in
managing work-life balance. I used different research methods that supported me in
attaining of each objective. For attaining first objective, I used both primary and
secondary method. With the help of questionnaire I collected primary data, whereas by
using books, journals etc. sources, I easily gathered secondary data that result in
accomplishment of such objective in effective manner. For attaining second objective, I
used secondary sources such as articles, books etc. This sources helped me in
accomplishment of this objective successfully. For accomplishing third objective I used
quantitative and primary method of data collection which is questionnaire. This
supported me by providing reliable and valid data within less period of time that result in
attainment of objective.
There is a option of alternative research methodology which is interview. If I get
further change of doing an investigation on different topic, I could use interview as a
qualitative data collection technique. In this method, I become able in developing of
open-ended question that supported me in overcoming the issue that could arise due to
their opinion. Therefore, interview as a best alternative method of conducting present
investigation in systematic manner.
While doing this investigation, I faced certain challenges that impacted over my
performance level in negative manner. These issues are lack of time, lack of resources,
improper behaviour of respondents etc. These are major challenges that impacted over
my career performance. In order to overcome these challenges I taken an effective
25

action which is using Gantt chart, which supported in overcoming of time issue easily
and effectively. For overcoming the challenges that are associated with the respondents
improper behaviour, I could use interview because in this, respondents are free in
providing of their opinion about the topic.
Along with this, current investigation supported me in improving of my research
skills which includes data collection through primary and secondary sources, time
management and many other. By using these skills I become able in completing all
activities of the investigation in systematic and successful manner.
26

REFERENCES
Books and Journals
Herachwati, N. and et. al., 2019, October. Work Life Balance of Generation-Y in
Indonesia. In 2019 International Conference on Organizational Innovation (ICOI
19). Atlantis Press.
Mackey, A. and Gass, S. M., 2015. Second language research: Methodology and
design. Routledge.
McCusker, K. and Gunaydin, S., 2015. Research using qualitative, quantitative or mixed
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