Organizational Behaviour: Influence of Culture, Politics, and Power
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This document discusses the influence of culture, politics, and power on organizational behavior and performance. It explores the motivation theories and techniques for achieving organizational goals. It also highlights the importance of effective team cooperation.
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Organizational Behaviour
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TABLE OF CONTENTS................................................................................................................2 INTRODUCTION...........................................................................................................................3 MAIN BODY..................................................................................................................................4 1.0 Influence of culture, politics on the behavior and organization culture, power influence on the behavior and performance.....................................................................................................4 2.0 Motivation for achieving the goals and its related theories...................................................6 3.0 Effective team versus ineffective team and its cooperation..................................................8 4.0 Concepts and Philosophies of Organizational Behavior.......................................................9 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12 Books and Journlas....................................................................................................................12
INTRODUCTION Organization behavior helps in understanding the people who are working in a better way also helps in developing the positive relationship between the employers and the organization. Through positive organization behavior employees are creating the proper working environment around their work environment. Apart from this, the organizational behavior helps to motivate their employees by developing the organizational performance as the individual are differs from each other and helps the managers for applying the appropriate the motivational tools for them. The tools and techniques helps in achieving the goals effectively. The report is divided into many different questions as it contains the culture, politics and behavior of the other employers in the organization by influencing the team and individual performance. Further, the analysis of how to motivate the team and individual in achieving the goals and the related theories and techniques are identifying. Apart from this, the understanding of how to cooperate with the others in the organization and the ways that makes the effective teams opposed to ineffective teams in the organization. Moreover, the concepts and philosophies are identifying in this report of the organizational behavior and these are such that the behavior is within the context of the organization. MAINBODY 1.0 Influence of culture, politics on the behavior and organization culture, power influence on the behavior and performance Culture –Culture is the factor that decides whether the organization's climate is good or not. Culture of an organization is created by the employees out there, as they are the one who creates culture by their behavior. Top-level managers play a very important role in making organization culture good. The organization runs effectively and efficiently if its employees deliver the best culture to the company. Employees also work in those companies whose culture attracts them. If any organization has to do work without or with fewer conflicts then it has to make the organization culture very happy and joyful. People are always happy with those people who make them feel happy so it is the same in the organization also if infirm there is a happy environment then it will be very good for the organization as well as individuals. Tesco provides
a great culture to its employees due to which they work with their best efforts. Top-level managers of Tesco give their best efforts in creating the culture very comfortable. It is a fact that when organizational culture is good, employees feel motivated and also do all their work in a very good manner with nice coordination. Handy’s culture modelexplain four several types of culture that are present in any company. Task culture: this is the culture in which higher authorities give task to people and ensure that they utilize their skill properly to complete the work. This makes them comfortable and they feel happy. This improves their working performance and company gets positive results. Role culture: Each person has different role which encourage person and raise their professional skill. This improves their behavior and performance in business. Power culture: This is the culture in which power is in hand of the superiors and lower level employees have to work as per the direction of seniors. This sometimes create burden and people do not work well hence they become negative in business. Person culture: each person works according to own norms and do not like to listen others views,. This increases conflicts situation in business and team coordination gets affected. Tesco has role culture where each person work according to own guidelines. This improves individual performance and positively affect company’s performance. Politics –Politics in an organization is that thing that directly impacts the climate of it. Politics is always played by those who want to get things without doing hard work, as they think that they can achieve many things by making good relations with seniors and getting them on their side. The top-level also giving promotion and rewards to those who are in good relation with them, then they also become part of the politics. The main thing about the politics in the organization is that it creates a big change in the nature and attitude of all employees either who has got a promotion by politics or the person who deserved a promotion but didn’t able to get it. Due to politics in the company, the behavior of other employees gets affected as they do not feel good with the person who has played politics and the one which has supported such activity. The person who is doing hard work for getting the achievement but wasn’t able to get due to politics will change his attitude by ignoring high authority and also by not doing work with full efforts. On another hand, the person who has got a promotion without giving big efforts in the organization will also change his attitude towards the organization, as he will feel that hard work
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is not necessary, the necessary thing is making good relations with top managers. If an organization has to make their environment very effective then it should not keep those employees which always do politics in the company, as they will one day become a reason for the ineffectiveness of organizations by making firm climate bad by their politics (Khaola and Sebotsa., 2015). Tesco is very serious about not getting such employees in its company which completely changes the environment with negative vibes by playing politics in the company. The person with a political mind in an organization always creates high conflicts and makes those employees de-motivated which are doing hard work in the organization. Expert power is used in Tesco where top management guide employees so that they can work better. This develops team coordination and help the firm accomplishing its objectives. Coercive power is another type of power where people are given punishment. Referent power is the type of power in which people respect each other and admire their efforts. This improves team coordination and creates healthy culture in business. Reward power is the type of power in which rewards are provided by seniors so that people feel motivated. Power– Power is that thing in an organization that is necessary to achieve big things. Power is having two aspects with it positive and negative, when a person is using power for the right problem then it will create a positive environment in an organization, but if the person uses its power in the wrong manner like playing politics, or for dominating employees then it will create very wrong and bad impact. Power is an organization mostly depends upon the position of the person; a person with a high position in the organization always has high power. Many employees use their power in negative things like making fun of those employees who are not in a good and higher position. Power is something that provides respect and fear both also it is used in the right manner that it will create and of in the wrong way than fear (Hilton., 2017). Power is that thing which can be a delegate if top-level wants to delegate it, the different organization uses a different style of leaders like some provide power to their employees but in some organization, power is only with few people. Tesco has given powers to their supermarket's managers which handle its supermarkets, but the main power is in hand of the owner then it goes to the managers who are taking care of supermarkets. Tesco is that company which has given power and role to every employee so that they feel like a vital part of the company. Employees of Tesco are very happy, as top management gives power to all employees so that they can get involved in decisions and put their views. This type of power help the firm in
motivating people and raising their performance in company. But if there is negative power then it may increase issue of jealousy that may affect employee’ performance. Authorities have positive power culture where people are being promoted on the bases of their performance, no favoritism is here. 2.0 Motivation for achieving the goals and its related theories To motivate the individuals and team for achieving the goals of the organization is by sharing the vision and setting the goals for the future. In this context, the managers make sure that the employees are aware of their future vision and directly work towards the goals of the organization. Further, it encourages everyone in the team to work together so that it can easily achieve better results and the goals that are set must be clear and measurable. Likewise, if the goals are measurable then it became easier for the organization in tracking the performance so that the success of the organization is easily traceable. Also, this helps in identifying the products and employees feel motivated towards their work. Apart from this, motivation is also provided by having the proper communication with the staff as having effective communication means there is a constant flow of communication between the employers and the customers. By adopting this way, the employers feel motivated as they have the chance for sharing the details of the work by sharing opinions, ideas and feedback (Burrell and Morgan., 2019). This will create a positivework environmentintheorganizationalsemployerswillworkmoreandwork positively. Other than this, giving positive feedback and rewards to the team members inspires the members of the team as they are progressing towards achieving the goals of the organization. Moreover, offering opportunities for development as the team members feel more valuable and help in enhancing the skills of the organization. Also, motivation and inspiration to the team members and help in achieving better results as it provides opportunities to their employees for further growth and development. The opportunities that are made by the managers depend on the employers so that it will motivate the employers and they will work accordingly. The motivation is the major part of any workplace also it will constantly make the team members feel motivated and inspired. Content theory
The content theory and the process theories of the motivation involve the Maslow’s hierarchy needs, Herzberg’s motivator-hygiene theory, reinforcement theory and the Vroom valence expectancy theory. Maslow theory Maslow’s hierarchy needs to range from the lower to the higher as the lower needs are fulfilled there is the propensity for emerging the higher needs. Further, Maslow's theory helps in maintaining that the person is not able to feel the needs until he/she is not satisfied with their current needs. It explains which type of factors helps in motivating the work of the employees causing satisfaction or dissatisfaction among the employers in the organization. In this context, this theory is divided as the motivating factors as the achievement, responsibility, advancement, growth, etc and the hygiene factors such as the supervision, salary, conditions of the work, and policies of the companies (Isaacs., 2018).Tesco gives attractive pay and give them love. This encourage people and make them positive towards the brand. Process theory Vroom valence theory of the process theory helps in identifying the employees to tesco that are unmotivated and are not comfortable with their working conditions discourages the management style. Such style involves that the employers are dis-liking the work and avoiding the responsibilities that are needed to be directed. The motivation techniques that help in achieving the future targets of the tesco is that setting the daily activity schedule so that employers feel motivated again for their work also the activities that are planned for the future must be completed correctly. Also, the ratings should be given to the activities which are done on a particular day so that it can easily find out the focuses on the work. Further, another technique is the disarming technique that helps in that although the critics are having better advice so that the employers always stay motivated as whatever the work they want to do they can do by staying motivated towards their work. Other than this, pleasure predicting sheet is another technique that helps in finding out which activities are enjoyed by the employers so that they can note down the list of activities for their satisfaction and pleasure (Balmer and Burghausen., 2015). After the activities are done the employers can easily identify their pleasure and satisfaction on a scale noted until 100 for their actual satisfaction from the
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activities that are done by them. The motivations techniques are created so that the employers easily identify their skills through which they can work motivated in their organization and easily achieve all the targets.
3.0 Effective team versus ineffective team and its cooperation To cooperate with others effectively-Give credit if they have done a good job – Giving credit is a must need in any company to cooperate with others effectively. Employees when getting credit for their work they fell very motivated, as they are getting something for their hard work. The most important thing when employees give credit to other employees it makes a very effective environment in the company (Darcy and Manzi., 2017). The cooperative environment is very beneficial to the organization, as it provides a great environment in the organization and employees love working with each other. It is a fact that when employees get credit for their hard work, it creates high cooperation with others very effectively. Display the right attitude– to make environments of the company very cooperative, the employee should display the right attitude with other employees. Attitude plays an important role in creating a good relationship with others, every person attracts from those people whose attitude is being good to them. People with a positive attitude always get a good response from others. Every employee in the company needs respect from their organization (Jacobs Manzi and., 2019). Display of the right attitude is the only way of making an effective relationship with other; if this quality is not in person then it will create a very negative impact on other employees. Being open to new ideas –to make a good relationship with others it is necessary to open doors for new ideas. As the person feels very motivated then they gives an idea to the company. So organizations should allow employees to give their ideas if this idea can make good changes in the organization. Making good relationships with others gives so many benefits to the organization as well as the individual. Organization environment becomes very effective when all employees work will with full cooperation, the individual also feel motivated and happy, as other people treat them with respect. Tesco is facing the problem of conflicts of interest in business. Goal of individual is different from organizational goal. Though company is paying attention to the individual needs but sometimes it gets fail to meet their needs properly. Hence team coordination of that pers9on get badly affected hence individual fail to work better in team. What makes an effective team and ineffective team.
An effective team is created by the efforts of the individual as well as organizations. The individual creates a great factor in making a team effective. If every individual will understand that what is his role in the team and how he should perform his duties then it will create a great impact on the team. The team leader is also one of the factors which makes teams an effective team when the leader handles his team with so much grace it creates a very effective team. The team leader is the one who decides what role will individual play in a team. If every individual and team leader does their duties with fill coordination and commitment then it will lead to a great effective team. Effective teams always give great output to the company, by giving their 100% to (Mostafa and Shen., 2019). They are also a great motivation for others, as they do all their work on time with full coordination. The main thing about the most effective team is that they do all their work with full motivation, and never hamper their work with their problems. On the other hand, the ineffective team consists of those individuals who always do their work without motivation and never do their work with effective coordination. The team leader of an ineffective team is always aggressive and always shouts on his team members without any big reason. Such types of team leaders are not able to make their teamwork with effectiveness. All members of the ineffective team are very lazy and believe in making their work done through others. Ineffective teams create ineffectiveness for the organization also, as they are part of organizations. The organization wants effective team members, not ineffective team members which becomes the liability of the organization. Ineffective team biggest problem is their cooperation and coordination, they have very bad coordination and they never cooperate, as they all feel superior to each other (Kitchin., 2017). It is a fact that if members of the team will not cooperate then it will create a very bad impact on team and organization. Every team member should perform his duty with full commitment otherwise team will always be ineffective only. This all is the reason why effective teams are opposed to an ineffective team. If an ineffective team wants to make them effective team then they should do all the work as an effective team like doing work with full coordination, always support each other, never think that one is superior to others and the most important thing they should respect their leader (Erbasi., 2017). The leader also must perform all his activity by, making his teamwork with unity and full energy. So this all factors will create an ineffective team an effective team.
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4.0 Concepts and Philosophies of Organizational Behavior Path goal theory is the great philosophy which is used by business to resolve problem at workplace. Recently Tesco is facing issue of conflicts of interest among workers hence there is need to resolve that. Leaders are required to understand the behavior of employees and have to treat them well. This will be beneficialin resolving problem of conflict of interest to greatextent. Leaders of Tesco is required to implement supportive leadership style, leaders have to support workers and also have to ensure that their workers feel happy. This will help in building team coordination and developing confidence of staff members. By this way people will be positive and they will work better in business. Company needs to clarify its goal with employees and have to motivate them by giving attractive rewards which will motivate them and will turn their behavior. Organizational behavior is based on the fundamental concepts that are based on the nature of people and organizations. The fundamental concepts of organizational behavior involve individualdifferences,perception,awholeperson,Humandignity,etc.Theindividual differences are different for each other as each person is different from each other so does their role and profile is different. Further, the idea of the individual differences occurs to make the people different from each other. Other than this, perception of the people plays an important role as the different people have the different point of view for presenting the same object but in different manner (Coccia, 2015). Likewise, the employees work in a different manner as they differ in their personalities, experiences and their surroundings. Furthermore, the employee’s personal life id attached with its working life and its impact falls on the working life of the individual also we cannot separate this so the mangers will not treat their employee as a whole person. However, employee always wants to treat as a separate from the other factors of production and they always refuse to accept that they just treat as a economic tools as they carry respect, and the other things from their employees and the society as a whole (Machin., 2019). Apart from this, the organization is always governed with the laws and regulations as the individuals are having the psychological needs and are having the social roles. Similarly, the individual behavior is influenced by the group members. Other than this, the employee is always seeking for an opportunity to work and involve in decision making problems and they have the chance to share and learn with the experience. Also, the organization offers chance to express
their ideas and suggestions so to take the decision making problems easily as doing this will give the mutual benefit to both the parties. The concept of the organizational behavior is based on the two major problems that are nature of people and the nature of the organization. The nature of the people involves the differences in the individual which is that the each employee is individually one-o-one approach and its avoid the single rule as the manager should not be biased for the employee and treat everyone equal there. Another factors is the perception as it is a unique ability to imagine, listening and in concluding something meaningful. Also, it believes that in our senses and the way we interpret things and have our point of view is the major in the organization (Cilliers, and Flotman., 2016). Furthermore, the employees want to be valued and appreciated for their skills and abilities which they perform in the organization that are followed by opportunities that assist them in developing themselves. Apart from this, the motivated behavior also plays an important role in the organization as the behavior is caused by some motivation from some person, group or even a situation as it is bifurcated in two: positive and negative motivation. The positive encourages other to change their behavior for completing the task with earning the more profits and the negative forces the other for changing their behavior in the serious consequences. The other element is the nature of the organization as this is for the motive of the firm and the opportunities offers in the market globally. Also, it defines the standard of the employees in short as it defines the character of the company by acting as a mirror reflection of the organization. It involves three factors such as social system is that in every organization socializes with other firms and their customers with all of its employees. In this context, their own social roles and status with the behavior is mainly influenced by their group as well as individual drives. Social system of the organization is depends on the two factors such as the Formal in this the groups formed by people working together in a firm or people that belong to the same club is considered as formal social system also the group of friends, people is the informal system (Xuereb., 2015). Secondly, mutual interest is that which the every organization needs for surviving in the as it helps in the mutual understanding between the employees and the organization for achieving the common goals of the organization. Finally, the ethics are such principles of the group and the organization as a whole that helps in attracting and retaining the employees so that moral standards of the organization achieved easily in the future.
CONCLUSION In this report, it has been concluded that the culture, politics and the power of the organizational behavior as the work culture plays an important role in the organization because if the work environment is better. The employers will feel motivated and work for the betterment for the future and achieve the targets in lesser time. Other than this, power is an organization mostly depends upon the position of the person; a person with a high position in the organization always has high power. Also, the politics in the organization helps in create big changes like the employees for getting promotions in the politics by the managers to the employees. Furthermore, for motivating the individuals and teams for achieving the goals the manager adopts such practices because of which they can easily set the goals and the targets which they can achieve. Likewise, it involves the employees in the decision-making process so that they feel motivated and taking timely feedback and paying rewards to help them to work positively. Other than this, the motivation technique is identified that helps them to record the details and they can easily work. Furthermore, the concepts and philosophies are based on the two elements nature of people and the nature of the organization in which they involve further the various factors based on which the organizational behavior of the individual depends. REFERENCES Books and Journlas Balmer, J.M. and Burghausen, M., 2015. Introducing organisational heritage: Linking corporate heritage,organisationalidentityandorganisationalmemory.JournalofBrand Management,22(5), pp.385-411. Burrell,G.andMorgan,G.,2019.Sociologicalparadigmsandorganisationalanalysis: Elements of the sociology of corporate life. Routledge. Cilliers, F. and Flotman, A.P., 2016. The psychological well-being manifesting among master's studentsinIndustrialandOrganisationalPsychology.SAJournalofIndustrial Psychology,42(1), pp.1-11. Coccia, M., 2015. Structure and organisational behaviour of public research institutions under unstable growth of human resources.Coccia, M.(2014)‘Structure and organisational behaviour
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