Unit 16 - Operations & Project Management

Operations & Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1: Conduct a review and critique of the implementation of operations management principles
within an organisational context..................................................................................................3
M1: Review and critique the implementation of operations management in relation to Six
Sigma methodology and Lean principles.....................................................................................4
TASK 2............................................................................................................................................6
P2: Prepare a continuous improvement plan based on the review and critique of operations
management principles within an organisational context............................................................6
M2: Analyse the effectiveness of a continuous improvement plan using appropriate theories,
concepts or models.......................................................................................................................7
TASK 3............................................................................................................................................7
P3 & M3:Apply each stage of the PLC to a given project...........................................................7
TASK 4..........................................................................................................................................12
P4: Review and critique the effectiveness of the PLC in application to the chosen project using
appropriate theories, concepts and models................................................................................12
M4: Critically analyse the use of appropriate theories for large and small scale projects.........13
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................15

INTRODUCTION
Operation management encompasses the process of overseeing, manufacturing and
controlling the business operation by making optimum use of resources with perspective to
accommodate customers requirement. It leads to better management of internal activities and
achieve quality standards (Anand and Gray, 2017). Project management endeavour the technique
to apply desirable knowledge, capability as well as skill to carry out project activities and attain
the requirement of overall project. To better understand the concept this report involves two
section within first part Bentley motors has been selected whose headquarter is in UK. It
manufacture as well market luxury cars as well as SUV in the global market. This part covers
topics like review as well as critique an effectiveness of operations management principles and
discuss continuous improvement plan in context to company. The other part is based on HS2
project which plans the project of high speed railway in UK. It include topics like preparation of
PLC and apply the techniques to ensure the quality and scope of project.
TASK 1
P1: Conduct a review and critique of the implementation of operations management principles
within an organisational context
Overview of Bentley motors
Bentley Motors is a British company which is a producer of luxury cars and SUVs and is
a subsidiary of Volkswagen group since the year 1998. It has its headquarters in Crewe, England
and offers a wide range of premium products which suit the requirements of its various
customers. It not only has its business in England but it has spread operations all over the world.
Operation vs Operation management
Operation: It include series of actions which are effective planned out in order to process
the functioning of business and gain desirable output (Andersen, 2016). The actions which are
incorporated within Bentley motors for better operations include planning, manufacturing and
distributing of luxury cars.
Operation Management: It is the part of management which is concerned to perform
systematic production as well as final delivery of offering. The manager of Bentley motors carry
out the activities like analysing as well as monitoring task properly.

Operation Operation management
The employees of an organisation are
responsible to perform routine operations
systematically.
Manager conduct operations management that help
to successfully direct and transform the input into
output by using desirable equipment or
technology.
It comprises the set of different activities
which are performed through specialisation
of worker and staff.
Actions are overviewed, monitored and controlled
to enhance the efficiency.
Implementation of operation management principles within Bentley motors
The operation management principles are performed by operation manager to carry out
better production activities. Certain principles in context to Bentley motors are stated below:
Organisation principle: All the elements associated with manufacturing needs to be
predicted as well as consistently managed in advance to achieve the desirable amount of
profitability (Operations Management: Definition, Principles and Strategies, 2019). This
principle can assist Bentley motors to achieve suitable output and gain preferable amount of
productivity.
Reality: Based on this principle the role of operation manager is top emphasize on
problem as Bentley motors function in changing environment where there is no universal
solution or technique to deals with various problems.
M1: Review and critique the implementation of operations management in relation to Six Sigma
methodology and Lean principles
Operation management refer to the effective administration of internal business practices
by using favourable techniques in order to maximize the efficiency level. This is the useful
function on the basis of which manager attempts to carry out smooth business activities in
effective manner (Banihashemi and et.al., 2017). The manager of Bentley motors maximises
their profitability by bring modification in their luxury car for the convenience of buyer. Better
operation management techniques is used to effectively plan out management of resources as
well as labours in order to attain future objective. Systematic presentation of operational
activities by top executives leads to better allocation of responsibilities to generate high