UNIT 17– Understanding and Leading Change
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Added on 2021-02-19
UNIT 17– Understanding and Leading Change
Added on 2021-02-19
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UNIT 17– Understandingand Leading Change
Table of ContentsINTRODUCTION...........................................................................................................................1PART 1............................................................................................................................................1Introduction to drivers and affects of change and impacts on organizational strategy................1Overview of company case studies..............................................................................................2PEST analysis to identify drivers of change................................................................................2Each company on impact of change and influence upon company's operations and strategies. .4Change affects individual, leadership and team behaviour.........................................................5Minimized impact of change and appropriate models to procedure change...............................6PART 2............................................................................................................................................7Overview of TESCO....................................................................................................................7Force field analysis to determine opposition and help for change...............................................7Different barriers to change and its influenced on leadership and decision-making...................8Change accomplished and its success..........................................................................................8Disadvantages and Advantages of various leadership approaches to deal with change..............8CONCLUSION ...............................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONUnderstanding change is very essential for business as they enable to lead changes andimplement successfully within whole business structure. Each and every businesses mustunderstand external and internal factors that effect its business the most (Yoder-Wise, 2014). Thepresent reports is based on TESCO and M&S companies that affected by some internal andexternal drivers of change. It explains drivers and affect of change on organizational strategy andalso describe overview of company case studies. This report justifies PEST analysis to determinedrivers of change and explain impact of change in each company and its impact uponorganization's operation and strategies. It clarifies how change have affected leadership, teambehaviour and individuals and also define how to minimised impact of change and explainsappropriate technique to process change effectively. Furthermore, it justifies force field analysisto identify opposition and contribute for change, barriers to change and its impact on decisionmaking procedure and also clarifies advantages and disadvantages of several leadershipapproaches to deal with change. PART 1Introduction to drivers and affects of change and impacts on organizational strategyThe change drivers is an external or internal pressure that styles change to the company.It includes change to plans, products, strategy, operations and services. Capabilities, inventions, desire, dissatisfaction and resources are included in internaldrivers of change. Technology, investors, government, competitors and customers are the external factorsor drivers of change that affect any businesses or industry as whole.Consumers is leading drivers of change, any changes in market leading up attitudinalmoves in income alterations, customer demand and demographic shifts that modify definition ofconvenience and value. Innovation is one of the internal drivers of change that impact on industry andcompanies operating under it.Change cause fear, there are various negative and positive impacts that affect businessand employees which need to handle effectively (van der Voet, Kuipers and Groeneveld, 2015).Changes due to factors affect overall functions and activities of company as well asorganizational strategy. Positive affect of change support firm to better gauge its business1
progress in developing change management strategies within company. On the other handnegative affect of change decrease operational efficiency and also influence profitability. Customers, innovation, technology, employees and other drivers of change has impact onorganizational plan and strategy. It put pressure on company to make some changes in theirbusiness structure which is appropriate for business growth or success or might be not.Overview of company case studiesTESCO Plc is British multinational general merchandise and groceries retailer, theyserve its best products or services to shoppers every day. Company is known as one of theworld's biggest retailers with 477000 colleagues, they serve a million of consumers a week. Dueto increasing profitability organization make some changes in their business structure as theymove towards operating other businesses (Doppelt, 2017). TESCO focus on both non groceryand grocery items, they receive good customers' response which drive them towards change.Firm try to deal in various services' sector including, finance, computer software,telecommunication and insurance that helps to achieve its mission and business objectives asincreasing money or profit more than before.Elsewhere, TESCO also entering in real estate business as well, they operate the websiteson which residential people can easily sell their private property or home and cut estate agents inUK out of equation. M&S also work under retail sector and run its large business effectively, it is the Britishinternational company operate in many countries. They are specialist in selling good and highquality clothing, food products and home goods. Company operate its store in different nationsor state which is quite beneficial for them as business growth. Due to low sales in M&S olderformat stores, they closed Balham and Ripon food stores in 2009. Marks & Spencer were alsoclosed Grantham branches along with two other branches in Scunthorpe and Skegness due to lowsales. PEST analysis to identify drivers of changePEST analysis is one of the best strategic tool used to determine or identify factors thatimpact business the most and also used to analyse drivers of change. It is an acronym forEconomic, Political, Social and technology elements of external macro environment. Externalcomponents basically beyond company's control and sometimes existing it selves as threats. Political factors-2
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