Talent Management for Entrepreneurs and Small Businesses

This research project focuses on the importance of talent management for entrepreneurs and small businesses in the hospitality sector. It explores the strategies and ways to enhance motivation and productivity. The research findings, recommendations, and implications are discussed in detail.

Research Project
Table of Contents

Research topic: “Talent management for entrepreneurs and small businesses”. A research work
on Tavistock House Hotel................................................................................................................1
Chapter 1: Introduction....................................................................................................................1
Overview of Research............................................................................................................1
Rationale for research.............................................................................................................1
Aim and objective...................................................................................................................1
Research questions.................................................................................................................2
Activities and Time scale.......................................................................................................2
Chapter 2: Literature review............................................................................................................3
Chapter 3: Research Methodology...................................................................................................5
Chapter 4: Interpretation and analysis.............................................................................................9
Chapter 5: Research Findings and communication.......................................................................11
Research findings.................................................................................................................11
Communication with stakeholders.......................................................................................11
Recommendations................................................................................................................12
Chapter 6: Reflection and conclusion............................................................................................12
Reflection on effectiveness of current research method.......................................................12
Alternative research method.................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

Research topic: “Talent management for entrepreneurs and small
businesses”. A research work on Tavistock House Hotel.
Chapter 1: Introduction
Overview of Research
Tavistock house hotel is a small sized privately owned townhouse hotel that is famous for
its lovely restored offerings and designed rooms in a sumptuous surroundings where a warm and
friendly welcome is provided to all guest and customers (Chen, Lee and Ahlstrom, 2019). But
with the rapid expansion in hospitality sector and enhanced competition level together with new
and more creative services and facilities it become essential for Tavistock House hotel to look up
for some better strategies and ways to maintain its viability and ensures better growth and
success of its organisation. Therefore, following research is based on concept of talent
management and its importance for entrepreneurs and small business.
Rationale for research
The selection of current research topic is rationale as talent management is a crucial topic
especially for new entrepreneurs and small business as it facilitates enhancement in their skills
and competencies to cope up with competition and ensure better growth and success for them.
Beside this, the topic of talent management is also suitable and justifiable form educational
perspective of researcher and ensures betterment in skills and knowledge of investigator and
other scholarly individuals.
Aim and objective
The aim of this research project is, “To develop better understanding about the importance
of talent management for entrepreneurs and small business in order to enhance motivation level
and productivity”. This research project is focused on identifying the crucial role played by talent
management in facilitating success and better growth opportunity to small business.
Research Objectives
The objectives of this research work conducted on Tavistock House Hotel are stated as
follows:
 To understand the concept of talent management.
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 To evaluate the importance of talent management in success and better growth of small
business and entrepreneur in hospitality sector ( Spraul and et. al., 2019). To identify the various strategies and effective way that can be adopted by Tavistock
House Hotel to have better talent management within its organization
Research questions
 What you understand by the concept of talent management?
 What are the various benefits and importance lead by talent management in success and
growth of a small business and entrepreneur in hospitality sector?
 What steps and strategies can be adopted by Tavistock House Hotel to have better talent
management within its organization?
Activities and Time scale
Activities and time scale of current research work are reflected by following Gantt chart
to ensure a systematic presentation of all activities of research together with their frames and
duration (Ogbu Edeh and Mlanga, 2019). Use of Gantt chart ensures timely completion of
research work through facilitating more clarity and understanding regarding various research
task.
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Chapter 2: Literature review
A literature review is basically considered about the brief of an article which is demonstrate
from the scholarly papers or documents, where it involves the present knowledge with facts and
findings, which is theoretical and subjective knowledge contributes towards the particular topic
(Scarlat, 2019).
1.To understand the brief meaning of talent management :
According to the Purity Syokau, 2017. The talent management is a managerial process
where it comes under Human Resource activities in which it demonstrate about to seeking those
employees who are actively participate in the organizational work or task by contributing their
effective skills and knowledge where the mangers hire or appointed to them into new task by
analyzing or scrutinizing their performances. The major role of talent management is to hire only
potential or having effective competencies to allocate the valuable outcomes towards the
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organization. The credentials which allows the talent management in the organization is to
focuses on higher skills employees which they can give the productivity in the organization
which can help to accomplish the needs of company’s goals. The objective of talent management
is to developing the business ventures in terms of market growth, effective workforce and it
makes flexible working environment (Fang, 2019). It facilities to motive, attract and develop the
employees morale as well as it motivate the ineffective employees or workforce to improvise
them for next hierarchy level by which talent management is one the finest practices in the
human resource as well as for managerial activities.
2. To scrutinize the importance of talent management in context of hopsiatality industryin
terms of success, growth towards the small business.
According to the opinion of Mona Momtazian, 2016. The talent management having
significance in management aspects where it perform as in the function of human resource to
building the effective infrastructure of work force by which it brings the smooth or flexible
changes regarding organization structure development as well as it procure the valuable aspects
of their assets. The importance of talent management in context of small business, entrepreneur
and hospitality industry to attract the top high potential employees which are they have effective
and efficient skills to handle the task and projects where for small business the role of talent
management would be in hiring process of efficient employees by which they can generates the
better outcomes for the market growth this same strategy will apply on entrepreneur but in
Hospitality industry there would be face-off between skilled but not potential or high potential
but not skilled enough where the role of talent management is to make the specific employee to
be trained which having probability of bringing expectational outcomes as far as the ineffective
employees are having a sort of training needs which enhanced their skills (Baum, 2019).
3. To analyze the various strategy and effective source which can be adopted by Tavistock
House Hotel where they can implement better Talent Management.
According to the perspective of Bernadette Scott, 2008. There is very important of talent
management in every business enterprise where it brings the productivity in terms of workforce
as well as it helps to identify the higher productivity employees within the organization.
Similarly it implements in the hospitality industry where it enhanced the strategic approaches
work as in workforce to retain the employees which provides the better outcomes with it helps to
increase the motivation as well as provides the platform where the employees contribute their
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competencies by which generates the profits in context of organization growth. The major
strategic approach of talent management which can implement by Tavistock House hotel is to
facilitates the healthy working environment by which they can satisfied from all the benefits
related wages and all, Proper training of effective service providing to the customers which is
most important in every hospitality industry, allocate the better optimum resources which can
utilize by employees as well as employee engagement can generates the work productivity, work
discipline can allocate the behavior and attitude in right way towards the organizational work
culture and in service providing to consumers (Crane and Hartwell, 2019). By developing the
skills by giving the subjective tools about the services towards the consumer in smooth and
flexible way. So, these are above factor which demonstrate the effective talent management role
in hospitality industry where it generates the flexible productivity in terms of company’s growth
as well as in employee’s performance.
Chapter 3: Research Methodology
A research methodology is allocate the set of specific process and techniques which are used by
researcher or expertise to evaluate and implement the authentic approach of process and analysis
information and data related with a particular topic and research methodology provides the
information about how the data is collected and generates by which it leads towards the
outcomes as well as conclusion of research.
Research Philosophy
It generates the belief about the ways in which data related about the topic or process
collected and analyze by it utilize by researcher to enhanced the data related topic into detailed
oriented.
Positivism: This is kind of research philosophy is utilize by an expertise or researcher
which is more predicting and assuming of research outcomes (Liu, 2019). This method is also
propounded as scientific method where it is a measurable and generates the highly structure
method which is not much influenced by research or expertise’s behavior and attitude.
Interpretivism: This research philosophy is utilize by those researcher who are
concerned with the collecting and procuring the right amount of detailed and subjective data by
which it generates the better outcomes with conclusion.
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For above research there is utilization of Positivism philosophy is implemented and
evaluating the research’s main objective point view which predicts and assume the better
outcomes.
Research Approaches
It normally used for representing the well fledged of structure of research which is used
by researcher by including several assumptions and prediction for attaining the effective methods
of data to detailed interpretation. There is two main research approaches which is explained
below:
Deductive: This formulation includes the selecting theory from developing hypothesis
where the final data is collected within the given hypothesis. This theory has the main focus is to
analyzing the theory.
Inductive: This is the approach is concerned the research with the upcoming of theory
which emerging from the data, where it provides the data as in logical representation with
multiple prediction which complied the data and brings the specific right conclusion
(Golubovskaya, Solnet and Robinson, 2019).
For the research the applies of the Inductive approach to seeking for the specific and
optimum conclusion and considered the outsourcing functions.
Research Method
A research method provides a systematic plan and conduction of data where it leads
towards the objective related to research’s topic. There are two main topic research method are
as follows:
Qualitative Research: Using of this method which is formatted by researcher where the
data is gathered and analyze within depth knowledge as well as theoretical statement data type is
reflect the point of view of researcher with proper justification (Deif and Van Beek, 2019).
Quantitative Research: By using of this method the data is collected in form of arithmetic or
numeric method of data which reflect the researcher point of view is that the research is
investigate in terms of numerical and statistical data format.
As the implementation of Quantitate research method where the data is propounded into
statistical form of sources in which it make flexible to analyzed the research facts and figures.
Sources of Data Collection:
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This is formally representation of the central idea of data form where is data is collected.
The main source of data is as follows:
Primary Source: A data is collected from the source of self-identification or self
analyzation which reflects the first hand data and reliable in authentic form of data which
considered the efforts contribute by own self. By using several tools and techniques which can
help to collection of data such as interviews, online and offline surveys, feedbacks etc
(Marinakou and Giousmpasoglou, 2019).
Secondary Source: This source of data is collected by other sources to adapt the
information which is already having the existence and allocate from the previous researcher
documents, articles, newspaper other mass media. Etc.
By using of secondary source of data is propounded towards the data collection by
implementation of other source of information to fulfill the requirement of the researcher.
Sampling Method:
A sampling method is utilize by the researcher for approaching the right alternative
which determining number of units or observation with a objective to evaluate the set of data
effectively (Kaul, 2019). For this research the use of Simple Random Sampling method which is
generates the view points and reaction, selection about the set of data in aspects of respondents
where they have suggests their perceptions regarding the questionnaires.
For this research the set of questionnaire is formatted and choosing of 30 respondent from
employees of Tavistock House Hotel in the hospitality industry in aspect of Talent Management
in the organization how it is effectively measured.
Questionnaire:
This is a written document which allocate the set or the group of questions which directly
related to the respective research topic where it collect the opinion of participants or respondent
(Martin and Welsch, 2019).
Questionnaire
Q1) has talent management became a crucial and important concept especially for
entrepreneurs and small business?
a) Yes
b) No
Q2) What are the various benefits and importance lead by talent management in success
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and growth of a small business and entrepreneur in hospitality sector?
a) Attract more talented and skilled individuals
b) Better engagement and coordination in staff
c) Enhance creativity and productivity
d) More competitive strength
Q3) Do you agree with the fact that effective talent management in small business also
reduce the issue of high employee’s turnover and de-motivation in employees?
a) Agree
b) Disagree
Q4) What steps and strategies can be adopted by Tavistock House Hotel to have better
talent management within its organization?
a) Better job description for recruitment
b) Continuous training
c) Better growth opportunity and appraisal
d) Participative management
Q5) According to your perceptive, what overall implication and impact is lead by talent
management on performance and success level of an entrepreneur or small business?
a) Positive
b) Negative
Q6) Any further recommendations for Tavistock House Hotel to avail the benefits of Talent
management in its organization?
Ethical Consideration:
Ethical consideration is one of the most important part in research methodology where it
represents about the data which has been collected is secure as well as confidential where it
would not allowed to share with other data perspectives, Ethical consideration related to human
nature, science where it provides the true content which demonstrate the core ethics and values
related to work culture, it generates from the server of internet where the content is propounded
as per the requirement to implement on particular research. There is ethical issues which allows
challenges related to collection of data in terms of unethical information would be destruct the
whole research project, related to any negative quotes which influence the violence criteria in
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aspects to human religion, age, gender and other demographic factor. As the ethical
consideration is applied on the talent management research where it propounded from secondary
sources source as well as primary sources, and all research are considered to be ethical there is
nothing is utilization of negative influence which reflect the unethical activity. There is all
compilation of research is related with the managerial aspects which describes about the
importance and role of talent management in context of organization.
Chapter 4: Interpretation and analysis
Theme 1: Talent management became a crucial and important concept
Q1) Has talent management became a crucial and important
concept especially for entrepreneurs and small business?
Frequency
a) Yes 26
b) No 4
Interpretation
The above pie chart is reflecting that 26 respondents out of 30 are in favour of the fact
that talent management has became a crucial and important concept especially for entrepreneurs
and small business while only 4 respondents are there who opposed this statement.
Theme 2: Benefits and importance lead by talent management in success and growth
Q2) What are the various benefits and importance lead by talent
management in success and growth of a small business and
Frequency
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entrepreneur in hospitality sector?
a) Attract more talented and skilled individuals 8
b) Better engagement and coordination in staff 5
c) Enhance creativity and productivity 9
d) More competitive strength 8
Interpretation
8 participants believes that talent management lead to success and growth of a small
business and entrepreneur in hospitality sector through attracting more talented and skilled
individuals while 5 are in support of better engagement and coordination in staff. Beside this, 9
participants has supported enhance creativity and productivity while 8 are in favour of more
competitive strength as benefit lead by talent management in success and growth of a small
business and entrepreneur in hospitality sector.
Theme 3: Talent management in small business reduce the issue of high employee’s
turnover and de-motivation
Q3) Do you agree with the fact that effective talent management in
small business also reduce the issue of high employee’s turnover and
de-motivation in employees?
Frequency
a) Agree 28
b) Disagree 2
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Interpretation
It can be analysed in accordance with above diagram that 28 participants are agreed with
the fact that effective talent management in small business also reduce the issue of high
employee’s turnover and de-motivation in employees while only 2 respondents are disagreed
with above theme.
Theme 4: Steps and strategies can be adopted by Tavistock House Hotel to have better
talent management
Q4) What steps and strategies can be adopted by Tavistock House
Hotel to have better talent management within its organization?
Frequency
a) Better job description for recruitment 10
b) Continuous training 8
c) Better growth opportunity and appraisal 5
d) Participative management 7
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Interpretation
Out of the various strategies that lead to better talent management 10 participants has
supported better job description where as 8 respondents are in favour of continuous training.
Apart from this, 5 individuals has favoured better growth opportunity and appraisal while 7
participants are in support of participative management as a suitable strategy that can be adopted
by Tavistock House Hotel to have better talent management within its organization.
Theme 5: Overall implication and impact is lead by talent management
Q5) According to your perspective, what overall implication and
impact is lead by talent management on performance and success
level of an entrepreneur or small business?
Frequency
a) Positive 24
b) Negative 6
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Interpretation
Out of 30 respondents selected for this research project 24 are having a perspective that
overall implication and impact lead by talent management is positive on performance and
success level of an entrepreneur or small business while 6 are un favour f negative influence of
talent management.
Chapter 5: Research Findings and communication
Research findings
In accordance with current research it has been find out and elated that talent
management has became crucial and important concept especially for entrepreneurs and small
business as it ensures better coordination and engagement in staff together with enhanced
creativity and productivity that also yield better competitive strength. Further, it has been also
found out that effective talent management in small business also reduce the issue of high
employee’s turnover and de-motivation in employees through facilitating better guidance and
direction. It has been also observed form this resrch that better job description, continuous
training, better growth opportunity and appraisal along with participative management are
effective ways to have better talent management.
Communication with stakeholders
Communication is a crucial aspect of any research that is necessary to transfer
information about various aspects of a research. Stakeholders are the person who have some
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direct or indirect interest in business operations thus, it become essential to inform them about
research outcomes and findings for decision making and perception. Stakeholders includes the
mangers, employees, directors, clients, customers and supplier thus, to inform and communicate
with all the interested and associated parties se of online and digital channels has been made.
Recommendations
On the basis of evaluation of current research following recommendations can be made
for Tavistock House Hotel to have better talent management within its organization:
 Adoption o participative management is recommended for Tavistock House Hotel as it
ensure better involvement of employees and relates staff with operations and function in
more effective way. This ensures higher motivation level and increased commitment and
loyalty that boost their morale and enhance their confidence and capability that facilitates
better talent management in Tavistock House Hotel.
 Timely and continuous on the job training is also recommended for Tavistock House
Hotel as it lead to enhancement in creativity and productivity of its employees through
sharpening their knowledge and competencies on regular basis. Thus, ensures better
results and outcomes in form of higher competitive strength and better business
opportunity for Tavistock House Hotel.
Chapter 6: Reflection and conclusion
Reflection on effectiveness of current research method
The current research method that was used by me for this research includes positivism
philosophy and deductive approach that ensures a more scientific and practical way for
conducting research. Further, selection of quantitative research method was also made by me as
it lead to better presentation and evaluation of resrch findings in form of pie charts and frequency
table. This research project is vital and important for me as it enhance my overall skills and
confidence level. Further, many issues and challenges was also encountered by me that were
timely identified and resolved. To cope up with issue of time management use of Gantt chart was
made by the that ensures timely achievement of objectives. Further, all code of conduct and
ethical consideration were also fulfilled by me thus, enhanced my overall skills and
competencies that facilitates better growth for me.
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Alternative research method
The alternative method that could be used include inductee research approach together
with qualitative research method that yield in-depth theoretical information for research through
making use of Interview. It is more complex and time consuming to present and evaluate
theoretical data collected through interview.
CONCLUSION
With respect to above research it can be concluded that talent management is important
aspect for small business to enhance their productivity and creativity in order to get more
competitive strength and success in business environment. It also lead to reduction in employee
turnover and keeps employees motivated to achieve desired objectives. At last, it can be
summarised that better job description together with participative management lead to better
talent management in an organisation.
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REFERENCES
Books and journal
Chen, S. Y., Lee, A. Y. P. and Ahlstrom, D., 2019. Strategic talent management systems and
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Resources.
Ogbu Edeh, F. and Mlanga, S., 2019. Talent Management and Workers’ Commitment to Oil &
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Scarlat, C., 2019. Capabilities of the Matrix Models and Their Applicability in Talent
Management. In Conference Proceedings Chapters (pp. 204-220). Bulgarian Association
for Management Development and Entrepreneurship.
Fang, T., 2019. China: Talent management in transition. In Research Handbook of International
Talent Management. Edward Elgar Publishing.
Baum, T., 2019. Does the hospitality industry need or deserve talent?. International Journal of
Contemporary Hospitality Management.
Crane, B. and Hartwell, C. J., 2019. Global talent management: A life cycle view of the
interaction between human and social capital. Journal of World Business. 54(2). pp.82-
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Liu, H., 2019. Global talent management and higher education governance: The Singapore
experience in a comparative perspective. In Research Handbook of International Talent
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Golubovskaya, M., Solnet, D. and Robinson, R.N., 2019. Recalibrating talent management for
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Deif, A. and Van Beek, M., 2019. National culture insights on manufacturing competitiveness
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Marinakou, E. and Giousmpasoglou, C., 2019. Talent management and retention strategies in
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Martin, W.F. and Welsch, H., 2019. Wasted talent: Battling exclusionary forces among senior
entrepreneurs. The International Journal of Entrepreneurship and Innovation. 20(2).
pp.130-143.
Murillo, E. and King, C., 2019. Why do employees respond to hospitality talent management.
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Spraul, K. and et. al., 2019. Talents for key positions in organizations: Sustainability
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Online:
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