Unit 23 Employability Skills Assignment
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Added on 2021-02-19
Unit 23 Employability Skills Assignment
Added on 2021-02-19
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Unit 23: EmployabilitySkills
Table of ContentsINTRODUCTION...........................................................................................................................3TASK1.............................................................................................................................................41.1Develop a set of own responsibilities and performance objectives.......................................41.2 Evaluate own effectiveness against the define objectives.....................................................51.3 Make recommendations for improvement............................................................................61.4 How motivational techniques can be used to improve quality performance........................6TASK2.............................................................................................................................................72.1 Define solution to the work base problems...........................................................................72.2 Communicate in a variety of style and in appropriate manner.............................................72.3 Identify effective time management strategies.....................................................................8TASK3.............................................................................................................................................93.1 Explain the roles people play in a team and how they can work together to achieve sharedgoals............................................................................................................................................93.2 Analyse team dynamics.........................................................................................................93.3 suggest alternative ways to complete tasks and achieve team goals ..................................10TASK4...........................................................................................................................................114.1 evaluate tools and methods for developing solutions to problems ....................................114.2 Developing appropriate and effective strategies for resolving issues................................114.3 evaluate the potential impact on the business of implementing the strategy......................11CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
INTRODUCTIONEmployment skills can be define as transferable skills needed by the person in order toimprove their skill in a well define manner (Chowdhury and Miah 2019). Further it can beelaborated as the person having good technical skills understanding the environment organisationcan perform effectively. It is an group of essential abilities that are involve the development andknowledge base, expertises level and mindset which are crucial for success in the modernworkplace. This report is based on NHS UK and its headquater is located in Richmond houseLondon England. The company was formed in year 1948 on 5 July and provide various servicesin health care as well as social care. Beside this it covers about the different responsibilities aswell as performance of the individual within the organisation. Along with this, communication isimportant in the organisation and it should to be done in a proper manner which help reducingconflicts. There must be effective time management which help in improving productivity of theorganisation. At last the report covers about the appropriate strategies which are used forresolving power.TASK11.1Develop a set of own responsibilities and performance objectivesAs the manager of the NHS hospital it is my responsibility to develop and improve myskills through which individual can perform effectively in pre determine manner. There must begood interpersonal skill and which allow me to participate effectively as the member of the teamwhich help in improving the performance of the organization. This help in personal developmentwhich include the communication, creativity and innovation which make person different fromother. Here of responsibilities and performance objective which are explain down below:Team work: As the manager of the organization it is my prime task to have team unityfor which help the company to perform their objectives effectively. The management of theorganisation is responsible for the developing the understanding the employees and motivatethem to work as team for better outcomes. In the context of NHS, I ensure that to make properteam in every department because it help in developing the effectiveness and bring out thequality while offering the services.Conflict resolutions and mediation: This skills help in reducing the conflict which arecreated among the employees within the organisation. In the case of NHS hospital it is crucial for
management to minimise the conflict by the help of communication and understanding theproblem of the individual. Further I make sure that employees must get extra training as well asmediation sessions which help them to focus on their work and improve the performance in awell define manner.Problem solving and decision making: I must use problem solving approach whichhelp the organization to solve problem in the organisation which help to maximise the growth ofthe organisation. For NHS hospital it is essential for me as manager to have problem solvingskills and capable of taking effective decision for expansion and growth. Performance objective Monitoring: It is my prime duty as the manager to have proper monitoring method whichhelp in measuring the actual performance against the agreed and objective of the organisation. Iensure about the staff performance and make sure that individual is performing as per therequirement.Review and feedbacks: It is important to provide feedback to the employees. As it myduty as the manger to provide the timely review and feedback so that employees can improvetheir performance in order to achieve desire goals. 1.2 Evaluate own effectiveness against the define objectivesEvaluating the effectiveness of own skills and traits are quite complex process as itrequire to lots of research and self evaluating techniques which are used for determine thecurrent position for the individual ( Carbon and Rayner 2019). As per my recommendations,NHS hospital must take proper monitoring and feedback from the patients and make changes aswhen require as it help in assisting better services to the customers. Along with this there must beproper employee engagement programme which help in contributing more in productivity andhelp in developing sustainable business model for the organisation.In order to drive real organisation, it is important to have managers to empower as well asmotivate the employees for performing as per the job roles. Further I have chosen the appraisalsystem which help them to identify individual performance in a well define manner. This providequite significant tool in enhance the skills and satisfaction level as per the requirement. As perthe evaluation. I have figure out that my skills like communication as well as interpersonal skillsare average and requires more improvement in the particular area.
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