Communication Skills for Business

Unit 3.26
Communication
Skills for
Business

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY .................................................................................................................................4
TASK 1............................................................................................................................................4
Description of widely used business communication models and systems ...............................4
Business communication methods and advantages of formal and informal communication to
corporations................................................................................................................................7
Explanation of utilisation of technology for different kinds of communication in business
environment................................................................................................................................8
Principles to effective communication.......................................................................................9
Explantation of obstacles to effective business communication ..............................................10
TASK 2..........................................................................................................................................10
Usage of different styles of oral communication with presentation of business information in
formal situation ........................................................................................................................10
TASK 3..........................................................................................................................................11
Examples of written business communication..........................................................................11
CONCLUSION ............................................................................................................................13

INTRODUCTION
Business communication is the process of sharing important data between workers
employed within or outside of a business firm. Effective business communication helps the firm
enhance various business process by keeping the employees informed. This report includes
description of widely used business communication models and systems. Business
communication methods which are currently in use and advantages of formal and informal
business communication for corporations is provided in this report. Utilisation of technology in
corporate environment to increase the effectiveness of different kinds of business
communication is also given in this report. Effective business communication principles and
obstacles which halt effective communication are also mentioned in this report. Different styles
of oral communication along with oral presentation of corporate data in formal condition is
given in this report. Three examples of written business communication are provided in this
report.
MAIN BODY
TASK 1
Description of widely used business communication models and systems
Covered in PPT
Business communication methods and advantages of formal and informal communication to
corporations
Covered in PPT
Principles to effective communication
Covered in PPT
Explanation of obstacles to effective business communication
Covered in PPT