Communication Skills for Business

Unit 3.26
Communication Skills
for Business

Table of Contents
INTRODUCTION.......................................................................................................................................3
TASK 1.......................................................................................................................................................3
Covered in PPT.......................................................................................................................................3
TASK 2.......................................................................................................................................................3
Different methods of oral communication...............................................................................................3
Evidence of use of different methods of oral communication..................................................................4
Present business information orally in a formal situation........................................................................4
Respond to the questions arise from presentation of business information..............................................5
TASK 3.......................................................................................................................................................5
E MAIL.......................................................................................................................................................5
Curriculum Vitae.........................................................................................................................................6
Offer letter...................................................................................................................................................7
CONCLUSION...........................................................................................................................................8
REFERNCES..............................................................................................................................................9

INTRODUCTION
Communication skills refers to a process by which information is exchange by two
individuals in significant manner. There are two crucial parties such as sender and receiver
involve in communication. In business, communication is important to exchange necessary
information for taking effective decisions. In the present report the company which is considered
is Sainsbury. It is a well known organization of UK which deals in groceries and general
merchandise at global level. There are different models and types of communication have been
discussed in the present report. It also includes barriers of effective communication along with its
principles. In addition, different style of oral communication to communicate with target
audience is also considered in the present report. Lastly, written communication is also
imperative in business setting which is also discussed in the report.
TASK 1
Covered in PPT
TASK 2
Different methods of oral communication
Oral communication is regarded to exchange information through words. It can be done
through face to face interaction and with the use of any electronic device such as telephone,
mobile and more (Dwyer and Hopwood, 2019) . Here, oral communication is not likely to use in
business environment due to lack of evidence and formality. But, it helps to boost the confidence
level of an individual and also provides a lot of opportunities of learning & growth. Methods of
oral communication are given as under:
Face to Face interaction: Under this, all the relevant parties interact with each other on
one to one basis. By this way, they get an opportunity to interact with each other in an efficient
manner. In addition, they can also do the networking and build relationships through face to face
interaction. So, here information is exchange through personal meetings whether in group or
individual basis.