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P1: Appropriate analyses of employee knowledge, skills and behaviours

   

Added on  2020-12-24

14 Pages4353 Words377 Views
UNIT 35Developing Individuals,Teams and Organisations1

INTRODUCTIONDeveloping an effective team is a significant role performed by company to attain itspurpose, goal and objective. Whether the business is large or small, without thecollective or group effort of employees it likely becomes difficult for organisation toachieve the success targets of business. For the better understanding of this reportAlexandra-Reisse has been selected which is a financial institution. They basicallystrategies related to risk management, developing and implementing insuranceprograms and so on. This report contains following topics like analyses on employeeknowledge, skills and behaviours required by HR professionals. Moreover, discussionwill be made on the factors to be considered when implementing and evaluatinginclusive learning and development to drive sustainable business performance(Cerovsek, 2011). Furthermore, application of knowledge and understanding to theways in which high-performance working (HPW) contributes to employee engagementand competitive advantage. Lastly, evaluate ways in which performance management,collaborative working and effective communication can support high-performanceculture and commitment.TASK 1P1: Appropriate analyses of employee knowledge, skills and behaviours that arerequired by HR professionalsHRM is responsible for performing the internal functions of organisation to provideknowledge, skills as well as professional behaviour to maximize the chances ofproductivity by enhancing the efficiency of organisation. HR consultant of Alexandra-Reissue should possess various skill and qualities to manage the working of corporateeffectively.In the relevance to this case, HR manager have to follow good strategies andplanning for better environment in future of an institution. If HR manager implements thesestrategies on their institution than it will help in selecting the appropriate candidate for suitablejob profile. According to this, leaders and managers have also concentrate on the development ofthe employee which will identify the employee's knowledge skills and their behaviour in aeffective manner.

Employee knowledge required for HR consultant:Knowledge: Professional knowledge required by HR manager of Alexandra-Reissue is defined below: Training and development:HR manager should have appropriate knowledgeregarding training and development. This helps the employee to enhance their skills andperform significantly to accomplish the task of organisation (Baiden and Price, 2011).Media and communication:HumanResource manager of respective company shouldhave advance knowledge in context to law, media and communication. This helps thecompany to generate good brand awareness through online or physical stores in orderto generate customer awareness.Behaviour: To provide appropriate knowledge the behaviour of require transparencyand trustworthiness by f of respective company. Apart from that they should maintainthe confidentiality or secrecy of company. Ethics: HR consultant of Alexandra-Reisse should abide by ethics, rules and regulationframed by selected company. Additionally, company should treat all employee uniformlyto gain the trust and confidence over its workers.Confidentiality:It is the responsibility of HR manager of selected company to keep allthe important information confidentiality in relation to company otherwise theircompetitors can hamper their growth. Skill set required by HR professional: HR professional must possess various skillsuch as good communication skill, team working, problem solving and so on (Blandford,2012). Thus, among various skills HR consultant should wisely communicate all therelevant information to its employee on time. This helps the employees of Alexandra-Reisse to perform certain task efficiently by utilising their skill effectively.Apart fromthat, HR manager of respective company should sort all the issues faced by the peoplelike resolution of conflict significantly. In this case study, it has been concluded that, behaviour and knowledge of employeesplays a vital role in the financial institution. Because these skills are very much required in orderto gain knowledge. That's why leaders and managers are focuses on the team members working,their efficiency and working performance of them. Therefore, managers should always consider3

about employee's knowledge and behaviour in order to increase their working efficiency withinthe institution.Importance of CPD to HRMCPD refer to continuous professional development which play a valuable role in HRMas it ensures that professional of respective company should maintain as well asenhance the knowledge (Bolden, 2016). Additionally, it helps company as well as itsemployee to achieve their career aspiration. Therefore, the significance of evaluatingCPW in HRM are defined below:Continuous professional development helps employees of the Alexandra-Reisseto gain high skill, commitment and motivation of remain proactive and achievetheir personal as well as organisational goal.This process helps the selected company to overpower its competitors with thehelp of its highly skilled workforce and organisation environment. P2: Personal skills audit to identify appropriate knowledge, skills and behavioursPersonal skill audit is one of the most effective methods used to identify theperformance or strength of workers working within the organisation (Tynjälä, 2013). Thishelps the company to analyse the knowledge as well as abilities of workers.Additionally, this method benefits not only to organisation but also employees to remainencouraged and set standard for themselves to improve their performance in order toachieve the task of organisation. Moreover, this method helps proper sessions oftraining and development to overcome the weakness and enhance the strength of anindividual to groom their personal skills. Various skills and capabilities required bypersonal audit of respective organisation are coordination among workflow,communication within or beyond the team, problem solving skill, analytical skill and soon.Rating for self-skillSkills RatingProblem solving skill8Communication skill7Leadership5

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