Unit 44: Strategic Human Resource Management

Unit 44: Strategic Human
Resource Management
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Table of Content
Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................3
Main Body.......................................................................................................................................3
P1 Discuss latest and emerging trends which influence human resource...................................3
P2 Determine both internal and external factors which has impact on HR strategy...................4
P3 Use several theories of growth and development related to human resource management...6
P4 Discuss change management models.....................................................................................7
P5 Determine how HR outcomes could be measured.................................................................8
P6 Discuss the effectiveness of human resource management..................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................11
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INTRODUCTION
The role of human resource is vital as it involve several aspects such as staffing,
directing, training and development, monitoring the performance and many more and take a
valuable decision which provide a prosperity of success (Armstrong, Landers and Collmus,
2016). In relation to this, human resource is interlinked with strategic term in which leader and
team members would work together for attaining greater performance. This report is based on
InterContinental Hotel Group which is top most company and has spread in nearly 100 countries.
The total number of employees in this are approximately 36,000 as it has around 8,00,000 guest
rooms. This report is based on latest trends and various internal and external factors that
influence human resources. This report covers various theories and change management models
so as to achieve sustainability. This report includes contribution of human resource which help in
meeting sustainable performance.
Main Body
P1 Discuss latest and emerging trends which influence human resource
Human resource is considered as worth in hospitality industry which tends to be more
valuable and they emphasise on recruiting and selecting the best candidate in such a manner
which provide more growth prospects in future (Bailey, Mankin and et.al., 2018). Furthermore,
hospitality sector renders an enormous job opportunity such as event planner, catering and many
more which contribute a significant portion towards the GDP of the country. The main role of
HR is to hire a candidate and then conduct induction programmes for them so as to make them
familiar of rules and regulation and great comfort to them. In the context of InterContinental
Hotel Group, the latest trends are as follows:
Use of artificial intelligence: The use of artificial intelligence has brought a big
revolutionise in hospitality sector as it become a hub for it. The HR manager of respective firm
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use such facility so as to conduct operation of a business and simplify the overall operations
which reduces the burden on staff. This assist the firm to create a achieve competitive
advancement within the confines of hospitality industry.
Robots: This is one of the popular trends in hospitality management which provide
advanced and innovative machines which provide assistance to a firm to carry complicated task
in an ease manner. The manager of InterContinental Hotel Group could introduce the facility of
robots that could responds to human needs and also could conduct recruitment and selection
which ensure systematic aspects of a business entity.
Provide Wi-Fi facilities: The senior executive of concerned firm would provide Wi-fi
facilities with greater speed at 24*7 facilities as it provides more comfort and convenience
among their guest. Additionally, the use of new and advanced technology by human resource
manager would simplify the overall operations and bring effectiveness in a company (Brunstein,
2016). Globalisation has change the entire scenario in a modern era as it promote great ideas and
expertise labour which bring peaceful environment in a workplace.
Democratic style: This involve the participation of subordinates in decision making and
to consider their ideas and opinions so as to make them feel delighted and happy and accelerate
the job satisfaction level. The top management of InterContinental Hotel Group provides more
worth to their staff by considering their valuable suggestions and appreciation them so that it
could achieve targets within shorter duration.
Apprenticeship programmes: The leader of respective firm provide on the job training
among their staff so that they could handle sophisticated machines and improves the
productivity. They also make sure that they should not hesitate for accepting challenging roles
and has ability to cope up with pressure (Camargos and et.al., 2017). Also, the leader is highly
committed towards their objectives and possess smart personality and render a best solution
among their clients in an efficient manner. This maximise the sales and maximise their
performance in case of hospitality sector.
Therefore, current and emerging trends in hotel industry would provide a vast growth
opportunity by achieving greater economy of scale which generate maximum revenue. They grab
each and every opportunity which provide huge access of capital and accelerate the sales and
improves the profitability ratio in hospitality industry.
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