Improving Recruitment, Selection and Training in Multinational Companies

This document discusses the aim and objectives of improving recruitment, selection, and training in multinational companies. It covers the project management plan, time framework, and stages of the project. The document also includes a small-scale research using quantitative and qualitative methods.

GLOBALISATION

TABLE OF CONTENTS
TOPIC..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
LO1..................................................................................................................................................1
P1 Discus the aim and the objectives.....................................................................................1
P2 Discuss the Project management plan that covers all the aspect of the cost, risk, quality,
communication, time, scope and resources............................................................................3
P3 discuss the time framework and the stages of the project through the Gantt chart and the
Work Break down Structure. .................................................................................................5
P4 perform the small scale research to the meet the aim and objective of the research report
using quantitative and the qualitative research.......................................................................7
LO3..................................................................................................................................................9
P5 DATA INTERPRETATION.............................................................................................9
P6 Finding and the recommendation-...................................................................................18
LO4................................................................................................................................................19
P7 Learning and the outcome of the report..........................................................................19
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................21
APPENDIX....................................................................................................................................22
Questionnaire .......................................................................................................................23
Project log book....................................................................................................................24
Performance Review............................................................................................................26

TOPIC
How do multinational companies improve the recruitment, selection and training of
their employees to meet the international requirement?
INTRODUCTION
Globalization refers to the interaction and integration among the economy of the various
countries in the term of their people, companies and the government al the worldwide. Today in
the world of the globalization every organization wants to prove their excellence in this
competitive world by delivery the best quality of their services and the products to their target
market. Globalization has provided the international platform to all the organization to expand
the business internationally around the world. So for the development of the type of the
international business the company should implement the strong human resource management
strategies to get the maximum efficiency and the effectiveness from the resources. The HR
policy has the responsibility of proper allocation of the resources of multinational companies so
that it increases the productivity of the company. So in the field of the international market the
HRM has to follow the various strategies in the development of the employees to meet the
requirement of the international market.
LO1
P1 Discus the aim and the objectives
Background
In the world of the globalization there are the various competencies and the challenges
that the company used to face in the development process for the international market. There
are various opportunities and the challenges that are faced by the company to compete in the
international market. The human resource management plays at important role in the proper
allocation of the resources. The most important resource management is the management
human resource or the employees of the organization. To compete in the international market,
the employee should be efficient to compete the challenges (Routledge and Stapley, 2019). So
the employees should be given proper training and development and the proper recruitment
process so that companies get the efficient employee. The purpose of the project is to evaluate
the ways in which the HR policies if the nestle can be improved as to compete in the
international marketing.
1

Aim:
“To evaluate the ways in which human resource policy of recruitment, selection and
training of the employees in the multinational companies to meet the requirement of
globalization: A study on Nestle”
Objectives
 To determine the significance of the HRM policies in multinational operations of the
organization.
 To evaluate the improvement strategies required by MNC's in the recruitment, selection
and training process to meet the globalization changes.
 To analyse the effectiveness and efficiency of the HRM policy in the Nestle to meet the
international requirement.
Research questions
What is the significance of the HRM policies in multinational operations of the organization?
How the improvement strategies required by MNC's in the recruitment, selection and training
process to meet the globalization changes ?
What is the effectiveness and efficiency of the HRM policy in the Nestle to meet the
international requirement ?
Literature review
According to Axtmann, (2018) with the introduction of globalization, international boundaries
has been blurred. Globalization has brought up technological advancement along with
international platform to companies for expansion of their business. On the other hand the
Gems, Borish and Pfister, (2017) argued that the technological advancement can be turned as
most challenging for human resource management due to one way communication. The one
way communication created the artificial distance among the employee and organization. The
also stated that the involvement of anticipatory challenges are the major issues for HR
executives. As per the view of King (2018) the positive impact of globalization has reshaped
2

the need of workplace . The companies need more of experts on handling the personnel issues.
The author also stated that there is the need for informed and skilled business persons as it
plays the key role to gain competitive advantage in the market place. On the other hand the
Stapley (2019) argued that due to challenges in proper recruitment and selection the company
is facing heavy demand to build the organization more effective and efficient to remain
competitive in global world.
P2 Discuss the Project management plan that covers all the aspect of the cost, risk, quality,
communication, time, scope and resources.
The project management plan refers to the schedule that consists about all the
information of the project. The plan is developed by the manager so that they can effectively
design the pattern of the task that has to assign to all the members working in the management
team. With the help of the project management plan the delegation of the authority is done
where every person is assigned with their respective work along with cost and the quality
management. The management of the resources is done with the respect of the scope of the
project.
3

Task Mode Task Name Duration Start Finish Predecessors
Auto
Schedule
d
Identify research topic 2 days Tue 7/9/19 Wed 7/10/19
Auto
Schedule
d
Review of Literature 8 days Thu 7/11/19 Mon 7/22/19 1
Auto
Schedule
d
Drafting Methodologies 7 days Tue 7/23/19 Wed 7/31/19 2
Auto
Schedule
d
Complete Proposal 8 days Thu 8/1/19 Mon 8/12/19 3
Auto
Schedule
d
Designing questionnaire 9 days Tue 8/13/19 Fri 8/23/19 4
Auto
Schedule
d
Collection of data 9 days Mon 8/26/19 Thu 9/5/19 5
Auto
Schedule
d
Analysing data and
interpretation 3 days Fri 9/6/19 Tue 9/10/19 6
Auto
Schedule
d
Discussion and
Conclusion 3 days Wed 9/11/19 Fri 9/13/19 7
Auto
Schedule
d
Submission 3 days Mon 9/16/19 Wed 9/18/19 8
Cost- the cost refers to the amount of the finance required by the managers of the project
management team for the conduct of the research the amount will be distributed in the various
team performing the different task for the management and the successful completion of the
research project. The investigator of the research will require the amount of the £1000 in which
the 25% of the amount will be kept as the reserve for the miscellaneous expenses of the research
report.
Risk- in the execution of the research project there were many risks faced in the
completion. The company is facing financial risk well as the market risk (Routledge and Stapley,
2019). The human resource management risk along with technological risk. While conducting
the research report the investigator will face the risk of the management of the human resource,
technological risk and financial risk.
4

Quality- the quality of the information that will be attained from the survey of this
research report should be cream in layer so that the authenticity of the report can be maintained.
The investigator should use the correct research methodology so the HRM department can
conclude the effective result for the training and development of the employees in the
organization to meet the international requirement.
Communication- for the effective report there should be the proper communication in all
the department of the project management so that the quality of the report can be maintained.
Proper communication will reduce the chances of the misunderstanding (Goldin and
Mariathasan, 2015). The investigator should pass all the information to all the stake holder of the
project for the effective completion of the project. Proper communication will lead to the
effective conclusion for the HRM practices.
Time – the time requirement for the completion of this project is of the 52 days. In the
next weeks the proper delegation of the work is done to the members of the management team so
that every person should know what work they have to perform in what time period. The
investigator has to pay attention for the effective completion of the work.
Scope- there is the wide scope in the completion of the project. As with the help of the
project, it will be helpful for the HRM department of the organization of the strategies they have
to take for the development of the employees for the international market. The investigator will
have the better scope of understanding the needs of the international marketing (Goldin and
Mariathasan, 2015).
Resources- for completion of any project it is important to have the resource so that the
work can be completed very smoothly. The investigator requires the financial, technological and
the human resources for the effective and successful completion of this project report.
P3 discuss the time framework and the stages of the project through the Gantt chart and the
Work Break down Structure.
Work breakdown structure- it refers to the breaking down of the complex work into the
smaller and the managerial parts. It is the hierarchical tree in which the complex work is break
down into the smaller part so that the work can be delegated to the different department so that it
can increase the productive along with the effectiveness of the research project.
5

Figure 1: Work breakdown structure
Gantt chart- it is the pictorial representations of the task that is assigned to the different person
in the research project (Goldin and Mariathasan, 2015). In the Gantt chart the representation of
the delegated work is there so the person with the work delegated can know about hoe the work
has to perform in how much time and by whom. The colourful boxes make the chart look
attractive and the work interested so that effectiveness and efficiency can be increased.
Figure 2: Gantt chart
6

P4 perform the small scale research to the meet the aim and objective of the research report using
quantitative and the qualitative research.
The research methodology refers to the methodology in which the various tool and
techniques are identified by the company during the performance of the research. The effect if
the research project can be very efficient in the working of the effectively and efficiently (Goldin
and Mariathasan, 2015). The implementation of the various tools is techniques are included in
the performance of the research methodology in the project research. The researcher should have
the clear understanding in the working and the impartation of the research methodology in the
project research (onato and Massey, 2016). The tools that tee used in the research methodology
are.
Research philosophy- it is the brief description on is to be collected and analyse and
what data has to be concluded. There are major two type of the philosophy positivism philosophy
and interpretivism. When the certain hypothesis is formulates in any research topic to for finding
the relationship in the working or the data interpretation of any answer then the philosophy is
known as the positivism (Feiock, Moon and Park, 2017). Another type of the philosophy that in
which the data and the fact is concluded to perform any research then it is called as the
interpretivism. In the following research report the second one is used by the researcher to
analysis the performance of the data collected and the conclusion is carried out by the researcher
if the understanding of the facts of the data.
Research design- the research design is basically carried out to be the 3 different types in
performing the any researcher such as the descriptive research, experimental reach and the
exploratory research. To understand the characteristic of the sample design collected, the
application of the descriptive research is applied (Gems, Borish and Pfister, 2017). In the
adoption of the descriptive research in the longer term the characteristic of the certain data
collects to improve the HR practice on the organization of the Nestle to improve its HR practices
as to compete the global world.
Research approach- the research approach re3fers to the approach in the way the
company has to complete for the research. There are the two types of the research approach the
7

inductive and the deductive approach (Hirst, Thompson and Bromley, 2015). Under the approach
of the deductive the quantitative approach is formulated in which the formation of the hypotheses
is done along with various quantitative methods. The second approach is the inductive one where
the hypothesis is formulated along with the various theories and the research papers conclusion is
also implemented (King, 2018). In this approach major the researcher has used the inductive
approach of the as the data analysis and the interpretation is done by the researcher by fact and
figures.
Data collection- the process of the data collection refers to the term when where man is
the data is collected. In this heading the process of the data collection tom performs any research
is being discussed. In the data collection there are the two types of the data collection process,
the primary and the secondary. In the primary data the researcher collected the new data
regarding the searcher with the help of the questionnaire and on the other hand the data is
collected from the secondary sources is known as the secondary data (Lindberg and Sverrisson,
2016). In this report the primary data is being used as the searcher id collecting the data with
questionnaire.
Sampling- it is the most important and the crucial part of the research. The main
conclusion of the interpretation on the result is done in this part inly. So in the data analysis of
the company it is important to understand what is the sample of the reach that has to been or
conclude on the basis of the result. The company haws to understand the importance to the
sample size and the category of the sample. So in the particular report the sample size of 20
managers working in the different department of Nestle is concluded.
Data analysis- Another important party that has to been concluded in the part of the data
analysis the in how the analysis and the representation that the data (Panizza, 2018). The
researcher has used the thematic approach for the representation of the data for the easy
understating and taking out the conclusion of the data in the thematic approach the all the task is
breakdown into the smaller part and converted into the charts and the tables so that the easy
understanding of the data can be there and the more accurate conclusion can be concluded by the
researcher.
Ethical consideration- while analysis of the data in the research project the researches
should keep in the mind that how has to collect the data from the respondent without giving thee
baseness to any topic so the managers and the HRM department of Nestle can concluded the
8

basic understanding in the report (Rinella and Charlton, 2016). The researcher has to been in the
keep in the mind that the data collected should not be forced keeping the level if the ethical
consideration.
LO3
P5 DATA INTERPRETATION
THEME 1 Experience of the more than 5 years working in Nestle
1. For the years working in Nestle? Frequency
1-3 years 5
3-5 years 4
More than 5 years 11
Total 20
5
4
11
1-3 years
3-5 years
More than 5 years
Data interpretation
As the data interpreted from the following data, there the employees that are working in
the organization NESTLE for the longer period. So they have the better knowledge in the
working of the organization and there answer will be more effective and efficient information.
9

THEME 2 current recruitment strategy of nestle is internal recruitment.
2. What is current recruitment strategy in
the nestle?
respondent
Internal recruitment 14
External recruitment 6
total 20
Internal recruitment External recruitment
0
2
4
6
8
10
12
14
respondent
Data interpretation
As from the following data it can be interpreted that the company used the method of the
internal recruitment process in the developing and hiring the existing employees for the new
position in the organization. The company is paying more attention is developing the new
position from the exiting employees. The organization is somewhere hindering from the hiring
the new talent.
THEME 3 the internal recruitment strategy is cheaper
3. What is the benefit of the current
strategy?
frequency
Cost less 9
Reduce time to hire 4
10

Strengthen employee engagement 3
Less risky 4
total 20
Cost less
Reduce time to hire
Strengthen employee
engagement
Less risky
Data interpretation
As the data interpreters that the benefit of the internal recruitment in the organization
Nestle, maximum it is basically cost-efficient that the hiring the new employees will reduce the
cost and same is also saving the time of the productivity of the organization. Hence, the use of
this recruitment process in the organization is more efficient and effective.
THEME 4 the internal recruitment strategy leads to the lack of diversity.
4. What is the drawback of the current
strategy?
frequency
Lack of diversity 11
Stagnation 4
Internal conflict 4
Gap between the employees 1
total 20
11

Lack of diversity
Stagnation
Internal conflict
Gap between the employees
0
2
4
6
8
10
12 11
4 4
1
respondent
Data interpretation
As from the following data it can be interoperated that the company is facing the same
challenges also in the application of the following recruitment process in the organization. As the
data interpreters that the company is running out from the employees' diversity along with that
stagnation has come to the growth of the company. Hence, due to the involvement of the
recruitment process the company is losing the diversity and the cross culture adaptability in the
working environment of the organization.
THEME 5 to compete in the global market need the change in HR practices.
5.what is the need for the change in
the strategy of HR practices
frequency
To compete in the global market 10
To increase the productivity 5
To recruit the potential employees. 4
To change the working environment 1
total 20
12

To compete in the
global market
To increase the
productivity
To recruit the
potential employees.
To change the
working environment
Data interpretation
As from the following data it can be interpretation that the organization has to identify
the need of the change in the working of the environment along with the nature to accept the
global challenges for the expansion of the business. The organization wants to develop the
various HR policies in the organization as to achieve various global challenges of the market to
accept the need of the environment.
THEME 6 the importance of the HRM practices in the international marketing.
6. What is the importance of the HRM
practices in the international
marketing?
frequency
To compete in the global world 10
To increase the profit margin 8
Cross culture adaptability 2
total 20
13

To compete in the global world
To increase the profit margin
Cross culture adaptability
0
1
2
3
4
5
6
7
8
9
10
respondent
Data interpretation
as the following data can be interpreted that the there is a large amount of the significance
in understanding the need of the training and development done by the human resource
management to understand the need to implement the change in the working environment of the
organization. Organization need to understand the impact of the working of the global world to
meet the challenges they are facing.
THEME 7 Nestle requires the external recruitment strategy.
7. Which recruitment process required
by Nestle to compete in the global
environment?
frequency
Internal recruitment 3
External recruitment 12
Web recruitment 5
total 20
14

13 2
5
Internal recruitment
External recruitment
Web recruitment
Data interpretation
For the following data it can be interpreted the company is maniacally using the external
recruitment process in hiring the employees the internal recruitment and the web one is less. The
company is trying to have the maximum implication of the internal recruitment in the
organization as to achieve the maximum benefit.
THEME 8 international market training required as the training in nestle.
8. What are the training and development
process to gain the competitive
advantage?
frequency
International marketing 10
Cross culture training 4
Personal development 6
total 20
15

13 2
5
Internal recruitment
External recruitment
Web recruitment
Data interpretation
As the following data can be interpreted that the company is looking after the training
and the development of the employees so that the company can earn the competitive advantage
in the global world. The data states that the company will look after the international marketing
training more completely as comparative to any other environment in the organization.
THEME 9 Cross communication skills are required by Nestle
9. What are the skills required for the
employee in the organization?
frequency
Cross communication skill 9
Strong networking 5
Interpersonal skill 1
Adaptive thinking. 6
total 20
16

Cross communication skill
Interpersonal skill
0
1
2
3
4
5
6
7
8
9
respondent
Data interpretation
As the following data can be interpreted that the three are the major skills that are
required by the organization like Nestle to compete in the global world. The company will look
after the various skills to hire the maximum number of the efficient employees. The major of the
skills required by the organization are of the better communication skill with strong network,
adaptive and rethinking skills.
THEME 10 level of adaptability is the need of cross culture adaptability.
10. What is the need of cross culture
adaptability among the employees?
Frequency
Level of adaptability 12
Effectiveness of the employee 8
total 20
17

Level of adaptability
Effectiveness of the
employee
Data interpretation
As the following data interpreted it can be said as the company need the acceptance of the
cross culture adaptability as to understand the demand of the global market and the need of the
level of the adaptability along with increase in the effectiveness of the employees to compete
with the challenges of the global world.
P6 Finding and the recommendation-
From the following reach it can be concluded that the company has to pay attention in the
hr. policies of the employees as to compete in the global market (Rinella and Charlton, 2016).
The company has to pay attention on the external recruitment strategy of the company so that the
various new talented skill can enter the organization have they strong networks and the cross
culture adaptively so that the company can perform in the longer run to overcome the challenges
of the global market.
The company should also try to dive training to the employees so that the development
can be done to the skills of the employees in the organization (Routledge and Stapley, 2019). The
company have to change various strategies in the development of the policies of the human
resource management so that then organization can compete in the global market to understand
the need of the globalization.
18

LO4
P7 Learning and the outcome of the report
This research has been really important for me as it provides me really a positive
experience. In the time I was performing the research have learned various things which were
new to me like developing a questionnaire, formulating aims and objectives of the research. I
also have the better understanding about human resource management policy that has been
performing in external recruitment process in which the company has to analysis that it is
incompatible in performing then activities against the global market. But on the other hand I also
faced some challenges while conducting research like completing research on time along with
lack of financial and human resource. I sometime get confused regarding the procedure that has
to be proper developed in the research project. Another challenge which I faced was that I lacked
the technical knowledge of introducing a graphs and tables in the research, but I was able to
complete the research on time with a good quality. With the help of the research report it helps
me to analysis the various technique and the formulation of the table to understand the working
of the environment. With the help of this research report the company was familiar to understand
that I have improved my communication skills along with my interpersonal skill.
CONCLUSION
In the above report it was concluded that the company is using the internal recruitment in
beehive the company is becoming incompetence in the global world to prove its excellence. The
company need to change in the strategy of the recruitment along with the selection and the
development process. The company tend to recognize that the company has to hire the new
employees have the new talent of the good networking along with the nature of the cross culture
adaptability. The company is moving to understand theta they have to provide the specific
training to the employees so that their skill can be there to be performed in the longer run. So the
company has to canebrake the various strategies in the market as to compete in the global market
to prove its excellence in the world of the globalization.
19

20

REFERENCES
Books and Journal:
Axtmann, R., 2018. Collective identity and the democratic nation-state in the age of
globalization. In Articulating the Global and the Local (pp. 33-54).
Donato, K.M. and Massey, D.S., 2016. Twenty-first-century globalization and illegal
migration. The ANNALS of the American Academy of Political and Social
Science, 666(1), pp.7-26.
Feiock, R.C., Moon, M.J. and Park, H.J., 2017. Is the world “flat” or “spiky”? Rethinking the
governance implications of globalization for economic development. In Debating
Public Administration (pp. 225-246). Routledge.
Gems, G., Borish, L. and Pfister, G., 2017. Sports in American History, 2E: From Colonization
to Globalization. Human Kinetics.
Goldin, I. and Mariathasan, M., 2015. The butterfly defect: How globalization creates systemic
risks, and what to do about it. Princeton University Press.
Hirst, P., Thompson, G. and Bromley, S., 2015. Globalization in question. John Wiley & Sons.
King, S.D., 2018. Grave new world: The end of globalization, the return of history. Yale
University Press.
Lindberg, S. and Sverrisson, Á. eds., 2016. Social movements in development: the challenge of
globalization and democratization. Springer
Panizza, U., 2018. THE REAL EFFECTS OF FINANCIAL GLOBALIZATION WHAT DO
THE DATA SAY?. Annali della Fondazione Luigi Einaudi, 52, pp.21-29.
Rinella, M. and Charlton, M., 2016. The globalization of nonalcoholic fatty liver disease:
prevalence and impact on world health. Hepatology, 64(1), pp.19-22.
Stapley, L.F., 2019. Globalization and Terrorism: Death of a way of Life. Routledge.
21

APPENDIX
22

Questionnaire
1. For the years working in Nestle?
 1-3 years
 3-5 years
 More than 5 years
2. What is current recruitment strategy in Nestle?
 Internal recruitment
 External recruitment
3. What is the benefit of the current strategy?
 Cost less
 Reduce time to hire
 Strengthen employee engagement
 Less risky
4. What is the drawback of the current strategy?
 Lack of diversity
 Stagnation
 Internal conflict
 Gap between the employees
5.what is the need for the change in the strategy of HR practices
 To compete in the global market
 To increase the productivity
 To recruit the potential employees.
 To change the working environment
6. What is the importance of the HRM practices in the international marketing?
 To compete in the global world
 To increase the profit margin
 Cross culture adaptability
7. Which recruitment process required by Nestle to compete in the global environment?
 Internal recruitment
 External recruitment
 Web recruitment
23

8. What are the training and development process to gain the competitive advantage?
 International marketing
 Cross culture training
 Personal development
9. What are the skills required for the employee in the organization?
 Cross communication skill
 Strong networking
 Interpersonal skill
 Adaptive thinking.
10. What is the need of cross culture adaptability among the employees?
 Level of adaptability
 Effectiveness of the employee
Project log book
Template for evidence collection to be attached with the report by learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
What have you completed?➢
Did you fulfil the requirements of tasks?➢
➢ Are you on track and within deadlines set?
➢ Did you need to make any changes in your
project management plan?
Aim and objective of the research report
Yes
Yes
No
Any risks and / or issues identified?
➢ Did you identify risks/issues with lack of
skills required for undertaking research tasks?
Time management issue was the major issue
faced by me.
24

➢ Did you identify any additional risks/issues
that have an impact on the project management
plan?
I have identified that the lack of the resources
due to which the quality of the report is
affected.
Problems encountered What barriers did you➢
face?
How did you overcome them?➢
The barrier faced were the lack of the financial
resource and the time management.
New ideas and change of project direction The change is the reserach methodologies five
the new direction to the reasearch project.
What Have I learnt about myself this week?
How did I feel when I had to deal with➢
tasks/problems?
Did I find it useful to complete the tasks?➢
How well have I performed? What did I➢
contribute?
What can I improve on next week?➢
How might this learning apply in the future?➢
A new understanding gave been develop for
the topic of the globalization.
Yes
I gave performed well in the reaserach along
with my all efforts to develop the plan with the
entire team.
Management of the resources and the
allocation of the time management so that the
effectiveness and the effeminacy can be
increased.
25

Tasks planned for next week
Which tasks are the priority?➢
Have you set aside sufficient time for➢
completion?
Data collection through the questionnaire is
the important task.
Yes.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the supervisor and date:
Performance Review
Template for Performance Review to be attached with the report by learner
1. What was the Project supposed to accomplish?
The completion of the project we on time. The project was on the in the HR policies of
recruitment, selection and training of the employees to compete in the international market- case
study on nestle.
2. Did the project succeed in its aim/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
Successfully development of the aim and the objective of the creaser report.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Filling up the questionnaire with the quality was the major issue.
5. What did you learn from undertaking the project?
With the development of such report I was able to learn about the human resource policy
importance in the development of the employees in the international marketing.
6. How would you rate your performance as a management consultant leading the project?
8/10.
26

7. What strengths and weaknesses of your performance did you identify?
My motivation for the effective completion of the report was my strength and the weakness was
the time management.
8. How will this inform and support your continuous professional development?
Current research will assist to support with CPD plan which will help to develop creative results
at workplace.
27