Identifying and Understanding Issues of Gender and Racial Inequality and Diversity in Verdant Leisure

This project focuses on identifying and understanding the issues of gender and racial inequality and diversity in Verdant Leisure. It aims to analyze the impact of these issues on employee motivation and work behavior, as well as organizational performance. The project also provides recommendations for resolving these issues and creating a more equal and diverse workplace.

Managing a Successful
Business Project

Table of Contents
INTRODUCTION...........................................................................................................................3
Topic............................................................................................................................................3
Background..................................................................................................................................3
Overview of the Company...........................................................................................................3
LO1..................................................................................................................................................3
P1 Aims and Objectives for the Project.......................................................................................3
P2 Project Management Plan.......................................................................................................4
P3 Work breakdown structure and Gantt Chart...........................................................................5
LO2..................................................................................................................................................8
P4 Qualitative and quantitative research methods appropriate for meeting project aims and
objectives.....................................................................................................................................8
Findings.....................................................................................................................................10
LO3................................................................................................................................................12
P5 Analysis of Finding..............................................................................................................12
Conclusion.............................................................................................................................22
P6 Recommendations................................................................................................................23
Project........................................................................................................................................23
Recommendations......................................................................................................................24
LO4................................................................................................................................................24
P7 Reflection/Performance Review...........................................................................................24
Success of the project and its usefulness in supporting organisational performance............24
Own Performance..................................................................................................................25
Recommendation.......................................................................................................................26
REFERENCES..............................................................................................................................27

INTRODUCTION
Topic
Topic of this project is “Identifying and understanding issues of gender and racial
inequality and diversity and help organisation to create equality and diversity. Case study of
Verdant Leisure”.
Background
Equality in organisation is very important which involves that all the employees within
organisation are given equal opportunity and treated equally regardless of any protected
characteristic they have. Protected characteristics refer to those characteristics which have been
included in equality act such as gender, disability, age and some other characteristics (Davis,
2016). Gender and racial inequality is one in which employees in organisation are discriminated
and treated unequally on the basis of their gender and race. For example Male employees in
organisation are given preference and female employees are discriminated while recruitment and
selection or in other organisational opportunities. Diversity refers to creation of workforce in
organisation which consist of people with different background and ethnicity and with different
characteristics. This is important for organisation to maintain equality and diversity in order to
get benefit of employees having different characteristics and equality ensure that they are able to
perform to their greatest potential.
Overview of the Company
The organisation is Verdant Leisure, this was founded in 2010 as Holiday Park Company.
The company operates in Scotland and North of England. The organisation being a medium size
organisation and have a strong team of management. There are several services that are being
offered by Verdant Leisure in which it offers tours, Holiday Park and many other services. Its
holiday park and leisure services are available at many places.
LO1
P1 Aims and Objectives for the Project
Aims

Aim of this project is to “Identify issues regarding gender and racial inequality and
diversity and suggests measures through which these can be reduced in order to gain business
advantages”.
Objectives
 To identify and understand why it is important for Verdant Leisure to maintain equality
and diversity in organisation
 To understand the issues that organisation is facing regarding gender and racial inequality
 To understand how motivation and work behaviour of employees get affected because of
equality and diversity within organisation
 To understand impact of these issues on performance of employee and performance of
organisation
 To recommend measures and solutions through which these issues can be resolved
Timeframes
These aim and objectives will be achieved in a time of 8 weeks. In this firstly objectives
that are concerned with identifying and understanding issues and impact of equality and diversity
and later recommendations will be provided.
P2 Project Management Plan
Scope of the Project
Increasing competition in the leisure industry is requiring that all aspects of the
organisation are provided equal attention in this, employees are important aspect (Spychalska-
Wojtkiewicz, 2018). Scope of the project extends to almost all areas of the organisation because
it is concerned with identifying inequality and diversity issues within organisation at all level of
hierarchy. It will also make impact on performance of organisation and its competitive position
in the market.
Timescale and Time Management

Major focus within the project will be provided to the areas where problem and impact is
identified. This is because correct identification of the problem will lead to understanding and
identifying right solutions for the problems. This means a problem well understand is a problem
well solved.
Cost
Cost is important aspect that affects success of the project because this is a resource
which is essential in order to complete the project (Jin, Shen and Wang, 2018). The cost that will
be required to complete this project is estimated to be £1000.
Quality Management
It is important to ensure that quality of the project is high. In order to manage the quality
regular monitoring will be undertaken. It is important to plan but it is not important that when it
is not working it cannot be modified. This means that in order to maintain quality of the product
in order to achieve objectives required modifications can be made in the planning.
Communication
Communication involves sharing and receiving information. In order to maintain free flow of
communication specific channel is being prepared on digital medium (Smit and et.al., 2017).
This will allow all the people concerned with project to share and receive information.
Risk
The risk in this project is concerned with information and research aspects of the project
(Denney, 2020). This means if information and data collected for the purpose of research is not
right and accurate. This can affect overall success of the project.
Resources
Resources that are required for undertaking and completing the project are human resources,
financial resources and information and knowledge resources (Dociu, 2018). Resources and their
availability can make important impact on the success of the project.
P3 Work breakdown structure and Gantt Chart

Work Breakdown
Week 1 Week
2
Week
3
Week
4
Week
5
Week
8
Week
7
Week
6
Breakdown of Project Work

Gantt Chart
Activity Week 1 Week 2 Week
3
Week
4
Week
5
Week
6
Week
7
Week
8
Developing
aims and
objectives of
the project
Developing
project
managemen
t plan
Research
methodolog
y
Collection of
data
Analysis of
data
Recommend
ation
Submission
Milestone Plan
 Milestone in this project is to complete the research and later collecting data.
 After this another milestone in this is analysing data and effective conclusion of data.
 After this milestone another is giving effective recommendations on the basis of data
analysed.
Developing
aims and
objectives of
the project
Developin
g project
manageme
nt plan
Research
methodolo
gy
Collection
of data
Analysis
of data
Analysis of
data
Recommen
dation
Submission

Monitoring and completion of plan
It is important that the plan and project is effectively monitored in order to ensure all the
plans are successful (Berawi, Sunardi,and Ichsan, 2019). Another important reason is that in case
any modification is required it can be made on time without any significant lose.
The plan will complete when recommendations regarding issues of inequality and
diversity will be provided. This is because it is important to understand the issues and later
providing recommendations over the issues identified.
LO2
P4 research methodology
In order to conduct research there are several methods which is followed. The methods provide
a framework to scholar that how study has to be conducted. The use of methods depends on
nature and type of research. Thus, they are described as below
Research type – it is procedure on basis of which research is categorised. This is done on basis
of data, aims, etc and how it is being proceeded and followed. The scholar needs to find out
how data is to be gathered, analysed, etc. without selecting of research type it is difficult to carry
out research in effective way. Usually, there are two research type that is qualitative and
quantitative. In qualitative only theoretical data and info is gathered. It focuses on
understanding topic in more depth and gaining more knowledge about it. Besides in this no
numerical data or facts and figures is collected. But in quantitative entire research is based on
numeric data. Here statistics as well as facts and figures are collected and analysed. So, in
present study qualitative research type will be used. It will help in gathering info about
inequality issues.
Research philosophy – it is related to development of knowledge. There are four main type of
research philosophies: pragmatism, interpretivism, realism and positivism. Pragmatism emphasis
on agree with concept and action. Positivism focuses on factual knowledge through observing .
Realism focus on idea of independence of reality from the human mind. And , interpretivism

interpret components of research. For current study, interpretivism philosophy is applied as it
will useful for scholar to analyse all components associated with study.
Research approach – this is a framework that contains a detailed steps that how data is collected
and analysed in it. Deductive and inductive are types of research approaches available here. So,
in inductive approach new theory or concept is developed or emerged in it on basis of data and
info. but in deductive approach there is emphasis on existing theory only. Therefore, in this
study scholar will use inductive approach. This is because it will enable in developing new
theory of inequality issue in Verdant Leisure company.
Research design – it is defined as strategy that is used to integrate various elements of research.
This helps in solving of research problem. The exploratory, causal and descriptive are types of
research designs available. as name state exploratory is to gain more knowledge and in depth
info about topic. However, descriptive is used to discuss all components of study and at last
causal is used when there is need to define relationship of cause and effect. For present
research, exploratory design is used. It is because scholar will find out what inequality issues are
occurring in it.
Data collection- this is important method in research as it is related to process of collecting of
data and info from relevant sources. So, overall study results are based on it as data needs to be
gathered from reliable sources. Generally, there are two types of methods in this that are
primary and secondary. So, primary refers to collecting data for first time. For that there are
several ways like survey, interview, questionnaire, etc. however, in secondary past data is
gathered of previous studies done. It is collected from sources that are journals, articles,
database and many other. Thus, researcher will use both methods in this. Secondary will be
gathered from journals and for primary questionnaire method will be used.
Sampling- it is a procedure of selecting of sample from population. This means that participants
are gathered on basis of certain criteria. Basically, purpose is to select respondents that are of
same characteristics. So for that there are two methods of sampling that is probability and non
probability. In probability there is equal chance of selection of participants in it. This is further
divided into more methods like random, cluster, etc. on other hand , in non probability chances

are unequal in it. Here as well there are other methods as well such as snow ball, convenience,
etc. therefore, in context of this study, random sampling method will be used. The sample size
will be 30 employees of Verdant Leisure company.
Data analysis – this is also a crucial component of research method. It refers to process of
analysing and interpreting of data to obtain precise and accurate outcomes. The results
generated must be specific so that research question is answered in effective way. Moreover,
researcher needs to have relevant knowledge about data analysis method as well. Also, the
method is used on basis of nature and type of study being done. So, there are different types of
data analysis methods available. the scholar will use thematic data analysis. In this graphs and
tables will be made to interpret data.
Ethics The author will follow various ethics in it which are
Maintaining integrity and dignity of all participants
Taking consent of all respondents in written
The data privacy will be maintained and it will not be shared with any third party or other
business.
Findings
Q.1 What do you think about diversity in organisation?
 It is not required
 It creates and increases difficulties
 It contributes in learning and increasing knowledge
 It contribute in identifying creative and unique solution for business problems
Q.2 Is there equality in opportunities given to male and female candidates before hiring them
in organisation?
 Yes
 No
 Not Sure
Q.3 Do you think people with different characteristics like gender, ethnicity and age can

effectively work together?
 Yes
 No
 Not Sure
Q.4 what is the biggest benefit of diversity within organisation?
 Increase in knowledge
 Increased productivity
 Creative solutions
 Enhanced customer satisfaction
Q.5 Which according to you is most difficult characteristics when it comes to manage
diversity?
 Age
 Race
 Gender
Q.6 What so you think about policies of organisation regarding equality management
 They are adequate and accurate
 They are not enough
 Inequality is visible instead of policies
 Sometimes people with protected characteristics are allowed more benefits
Q.7 Do you think recruitment practices and policies of the organisation are enough for
maintaining equality?
 Yes
 No
 Not Sure
Q.8 What do you think is more important for maintaining equality and bring diversity in
organisation?
 Recruitment
 Promotion
 Training and development
Q.9 What is the biggest disadvantage of having equality policies and diversity in workplace?
 Internal conflicts

 Balancing diversity
Q.10 Have you experienced any kind of inequality and unfavourable treatment while
recruitment and other opportunities in organisation?
 Yes
 No
 Not Sure
LO3
P5 Analysis of Finding
Theme 1: Perception about Diversity
What do you think about
diversity in organisation?
Responses
 It is not required 5 16.67%
 It creates and
increases difficulties
6 20%
 It contributes in
learning and
increasing knowledge
12 40%
 It contribute in
identifying creative
and unique solution
for business problems
7 23.33%
Total 30 100%

17%
20%
40%
23%
It is not required
It creates and increases difficulties
It contributes in learning and increasing knowledge
It contribute in identifying creative and unique solution for business
problems
Interpretation: This theme is concerned with views of people regarding diversity in
organisation and among all the respondents around 40% of respondents consider that diversity in
organisation contribute in increasing knowledge and this is majority of the respondents. Other
than this 23.33% responses consider that it contribute in identifying creative and unique solutions
for business problems. This is it that majority of people are in favour of diversity in organisation
do there are around 36% people who are not in favour of diversity. However this 36% is also
high when it comes to negative and unfavourable attitude of people towards diversity.
Theme 2:
Is there equality in
opportunities given to male
and female candidates before
hiring them in organisation?
Responses
 Yes 20 66.67%
 No 7 23.33%
 Not Sure 3 10%
Total 30 100%

53%
37%
10%
Yes No Not Sure
Interpretation: This is about equality in recruitment and selection at Verdant Leisure Company
and highest number of people around 66.67% people believe that there is equality in recruitment
and selection. This means that regardless of any specific characteristic people are chosen on the
basis of their competency and suitability for the given role in organisation. This suggests that
concerned with recruitment policies of the organisation are in favour of diversity.
Theme 3:
Do you think people with
different characteristics like
gender, ethnicity and age can
effectively work together?
Responses
 Yes 16 53.33%
 No 11 36.67%
 Not Sure 3 10%
Total 30 100%

29%
19%
52%
Increase in knowledge Increased productivity Creative solutions
Interpretation: This is concerned with view of people regarding effective working in in
diversity and around 53.3% people consider that they can work with people having different
characteristics in terms of gender ethnicity and age. But in this around 47 % people consider that
people with different characteristics forming a diversify the work force cannot work together
effectively. This means that in organisation there is a need to satisfy and motivate people to work
together regardless of diverse characteristics.
Theme 4:
What is the biggest benefit of
diversity within organisation?
Responses
 Increase in knowledge 6 20%
 Increased productivity 4 13.33%
 Creative solutions 11 36.37%
 Enhanced customer
satisfaction
9 30%
Total 30 100%

20%
13%
37%
30%
Increase in knowledge Increased productivity
Creative solutions Enhanced customer satisfaction
Interpretation: This is concerned with what people think is biggest benefit of diversity in
organisation and response is received in this mix responses in which around 36% people consider
that creative solution and 30% people believe that enhance customer satisfaction is biggest
benefit of diversifying workforce. This is because different characteristics like varied
background and ethnicity contribute in there varied perception and thoughts and this is why
creativity is one of the biggest benefit of diversifying workforce.
Theme 5: Difficult characteristics regarding managing diversity
Which according to you is
most difficult characteristics
when it comes to manage
diversity?
Responses
 Age 18 60%
 Race 6 20%
 Gender 6 20%
Total 30 100%

60%20%
20%
Age Ethnicity Gender
Interpretation: This is concerned with opinion of people regarding characteristic which is most
difficult to deal in a diversified workforce and around 60% people have consider that age is most
difficult characteristic to deal with in a diversifiedd workforce. Concerned with this different
opinion and generation gap can be a reason because of which people from different age group
find it difficult to work together. This is an important factor when it comes to manage diversity
and most number of people thinks age is difficult characteristics and in this organisation need to
create facilities and situation people of different age can work together.
Theme 6: Policies of organisation for maintaining equality
What do you think about
policies of organisation
regarding equality
management?
Responses
 They are adequate and
accurate
13 44.33%
 They are not enough 6 20%
 Inequality is visible
instead of policies
6 20%
 Sometimes people
with protected
5 16.67%

characteristics are
allowed more benefits
Total 30 100%
43%
20%
20%
17%
They are adequate and accurate
They are not enough
Inequality is visible instead of policies
Sometimes people with protected characteristics are allowed more benefits
Interpretation: This is concerned with policies of Verdant Leisure Company regarding
management of equality and around 44% people consider that adequate and accurate policies are
there but in this most of the responses are not in favour of policies which can be seen as 20%
people believe policies are not enough. Among this 20% people believe that policies are there uh
but inequality is still visible. And around 16% people have also considered that sometimes
people with protected characteristics are allowed more benefits. This requires organisation to
make efforts that everyone in organisation is convinced with equality management of the
organisation.
Theme 7: Recruitment policies in maintaining equality
Do you think recruitment
practices and policies of the
organisation are enough for
maintaining equality?
Responses
 Yes 17 56.67%

 No 10 33.33%
 Not Sure 3 10%
Total 30 100%
57%
33%
10%
Yes No Not Sure
Interpretation: This is concerned with recruitment practices and policies of Verdant Leisure
Company and their contribution in maintaining equality at organization. In this 56% people have
considered that recruitment practices and policies are enough in Organization in order to
maintain equality. This is important that recruitment policies are in favor of equality because this
is the first step for bringing diversity in organization and ensuring that equal opportunities are
provided to all those who are competent and capable.
Theme 8: Important practice in maintaining equality and diversity
What do you think is more
important for maintaining
equality and bring diversity in
organisation?
Responses
 Recruitment 16 53.33%
 Promotion 12 40%
 Training and
development
2 6.67%
Total 30 100%

57%
33%
10%
Yes No Not Sure
Interpretation: This theme is concerned with most important practice organization in
maintaining equality and diversity in organisation. And around 53% people have considered that
recruitment is most important practice through which organization can maintain equality and
diversity. However regarding this 40% people have considered that promotion is an important
practice to maintain equality and diversity in organisation. Overall it can be considered that
recruitment and promotion play important role in maintaining equality and promoting diversity
in organisation.
Theme 9: Disadvantage of equality and diversity in the workplace
What is the biggest
disadvantage of having
equality policies and diversity
in workplace?
Responses
 Internal conflicts 18 60%
 Balancing diversity 3 10%
 Balancing varied
opinion and
9 30%

perception
Total 30 100%
22%
26%
52%
It is not required
It creates and increases difficulties
It contributes in learning and increasing knowledge
Interpretation: The theme is concerned with what people believe to be the biggest disadvantage
of equality and diversity. In response of this question around 60 percent people believe that
internal conflicts in organisation biggest disadvantage of diversity in organisation. It can be
considered that different point of view and perception of diversify workforce contribute in in
creating conflict with an organisation. And in this 30% people have also considered that
balancing different opinion and perception as another and significant disadvantage of
diversifying workforce.
Theme 10: Experiencing Diversity in organisation
Have you experienced any
kind of inequality and
unfavourable treatment while
recruitment and other
opportunities in organisation?
Responses
 Yes 11 33.67%
 No 13 43.33%

 Not Sure 6 20%
Total 30 100%
37%
43%
20%
Yes No Not Sure
Interpretation: This is concerned with experience of people in organisation regarding inequality
and unfavourable treatment. In response of this question around 43% people responded that they
have not experience any kind of inequality and unfavourable treatment. But in this 33% people
have also considered that they have experienced in equality and unfavourable treatment and this
number is also significant.
Conclusion
The data analysed above was gathered through the questionnaire. The questionnaire was
distributed to different employees at different hierarchical levels and at different locations of the
Verdant Leisure. The data being analysed suggests that many of the employees are in favour of
equality and diversity and along with this they also believe that it is useful for the organisation
but still there are many who are not in favour of equality and many of the employees express that
they are experiencing inequality. In this technique of collecting data it was considered that it is
time effective and allow employees to express yet there are many employees who avoid
questions by Not sure answer. This also have another possibility that employees are not having
enough knowledge and have idea regarding the question. This is a drawback of this technique
and this technique also does not allow for detailed answers such as why they think the way they
think.

P6 Recommendations
In order to improve usability of this technique and quality of data collection it is
important that along with options given in questionnaire they are also provided with opportunity
to express their views in detail. This will improve quality of the answers given by the
respondents.
This should also involve some activities through which respondents are communicated meaning
of the questions. This reduces possibility that respondents have not understood what they have
been asked.
Project
The above research was based on the identifying and understanding issues of inequality
and diversity in the organisation. Concerned with this research was carried out in which
employees of Verdant Leisure company was given questionnaire to express their views about
equality and diversity within organisation (Papke-Shields and Boyer-Wright, 2017). Regarding
equality and diversity in organisation Recruitment plays important role and some of the
questions in questionnaire were concerned with recruitment and role of recruitment within
maintaining and managing diversity in the organisation. This is because recruitment contributes
in nature of workforce and what kind of people having different characteristics will be included
in workforce. The research resulted in mixed responses regarding equality and diversity in the
organisation. Many of the answers were in favour of the equality but there were answers that
were not in favour of equality and diversity. In relation with importance of equality and diversity
within organisation many answers of respondents were different in which many of the
respondents considered that increased creativity is biggest benefit of equality and diversity and
many of the respondents considered customer satisfaction to be biggest advantage of the equality
and diversity within organisation. Regarding biggest advantage of equality and diversity it was
identified that conflicts is one of the reason because of which diversity in organisation becomes
difficult to manage and this is also one of the biggest disadvantage of diversity in organisation.
Related to importance of recruitment in equality and diversity data collected reflect that
recruitment is important practice in order to bring diversity and manage equality in Verdant
Leisure company (Tereso and et.al., 2019). This is because equal opportunity provided to

employees ensure that they will be selected on the basis of their competency and selection will
bring diversity in organisation.
Recommendations
Some of the recommendations to improve the situation within Verdant Leisure company
so that equality and diversity ensures maximum benefits rather than drawbacks.
 The efforts of Verdant Leisure company now needs to focus on enhancing before and
after situations concerned with equality in the organisation. This means company should
educate all the employees regarding equality in the organisation so that new employees
also understand value of equality and diversity (Nance, 2016). It will also improve
behaviour and attitude of existing and old employees towards new employee. A culture of
teamwork will also enhance value of diversity within organisation. This will also reduce
possibilities of gender and racial inequality in treatment and behaviour with employees.
 Focusing on positive side of equality and diversity in the organisation will also bring
harmony.
 Reducing conflicts and managing conflicts properly will also help in ensuring that all
employees take diversity as a favour rather than anything unfavourable and negative
(Puutio, 2016). This should be adequately focused by senior management because
conflicts in the organisation have been seen as one of the biggest disadvantage of
diversity. This can also be reduced by equality in the organisation. This means giving
equal opportunity to all will reduce chances of conflicts.
LO4
P7 Reflection/Performance Review
Success of the project and its usefulness in supporting organisational performance
This project has been successful in several contexts and this is to collect information
about different perception of the employees of Verdant Leisure Company regarding diversity in
the organisation. This project has been proved successful in terms of improving performance of
the organisation. This is because information and data was collected regarding issues and

problems of diversity and equality in the organisation. The performance will improve as diversity
management practices will enhance diversity in the organisation and this will allow organisation
to get maximum benefit of diversified workforce. On the basis of information and data collected
recommendations were also provided and this will improve organisational performance and will
enhance quality of the workforce in the Verdant Leisure Company. This way this project has
been successful in improving organisational performance.
Own Performance
Undertaking and completing this project have also contributed in improving individual
performance and knowledge. This improved my knowledge regarding diversity in organisation
and why equality in organisation in important what organisation can do to bring diversity and
manage equality. My experience in doing this project can be described using the Kolb’
Reflection Model.
Concrete Experience
This is first stage of reflective model. The concrete experience was undertaking and
completing the project in which firstly I developed a project management plan. The plan
included all the the actions that I will require to undertake in order to complete the project and
achieve objectives of the project. This project management plan also involved different factors
affecting successful completion of project that is resources and cost. Followed by this I
undertook research on the basis of research methodology and research given several type of
knowledge regarding diversity and equality in Verdant Leisure Company. This allowed me to
understand different aspects of diversity and equality in an organisation.
Reflective Observation
This is experience while undertaking and completing the project and I understood that all
the employees of the company are not happy with equality and diversity practices of the
company. In this however most of the employees consider that diversity and equality practices
are good and favourable for the organisation.
Abstract Conceptualization

From the experience that I had gained from doing the project I can conclude that though
most of the employees are in favour of equality and diversity practices of the company it is
important that they all are convinced with effective equality and diversity practices in order o
gain utmost benefit of the practices.
Active Experimentation
On the basis of experience some of the recommendations have been provided through
which Verdant Leisure company can ensure that all the employees of the company are in favour
of equality and diversity practices.
Recommendation
The project as a complete was successful and results identified were also satisfactory.
However rather than using questionnaire for the purpose of collecting data and information
interviews would have enhanced quality of the information collected. This is because using
interview method allows understanding the situation in more detail and I would have been able
to identify all the aspects of the problem more deeply.

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