Management of Accommodation Services

Management
Accommodation
Services

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
Covered in PPT.......................................................................................................................3
TASK 2:...........................................................................................................................................3
P4: Explain the organisation of front office functions within a variety of accommodation
services...................................................................................................................................3
P5: Discuss the key roles within the front office department for a selected organisation......4
TASK 3:...........................................................................................................................................5
P6: Review the key roles found within the housekeeping department in a selected
organisation............................................................................................................................5
P7: Assess the importance of forecasting linen stock and other guest supplies to ensure
sufficient supply to meet demand...........................................................................................6
P8: Illustrate the importance of interrelationships between housekeeping and other key
departments within a selected organisation to provide quality provision and services..........7
TASK 4............................................................................................................................................8
P9: Examine the importance of scheduling maintenance or repair work to minimise disruption
to guests..................................................................................................................................8
P10: Discuss the importance of security within a selected organisation................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Hospitality is one of the fastest growing industry, there main focus is to take care of their
guest by providing food, beverages, safety & security, accommodation, entertainment and
satisfaction. Hospitality is made up of two main services that is accommodation for customers
who travels and Food & Beverages sectors that provides food to people outside from their home.
These both sector helps in developing hospitality industry as accommodation provides safety to
people who are unaware about new places. They help their customers to explore the city in more
efficient way. Accommodation management is a service availed by the premises which offers
accommodation services to effectively manage the operations. Service to manage
accommodation are needed both in private and public sector. Establishments like hotels,
conference centres, cruise ships, government care homes, hospitals, housing associations all
needs management service that would see to the day to day operations of these facilities.
Management accommodation services are such services which help in managing these facilities.
Holiday Inn is a UK owned American brand of hotels which is also a subsidiary of Inter-
Continental Hotels Group. It was founded as a U.S. Motel chain, and has grown to be one of the
world's largest hotel chains, with 1,173 active hotels as of September 30, 2018. It's headquartered
in Denham, Buckinghamshire. In this article a brief introduction of management accounting
services is included along with its applications in hospitality sector taking Holiday Inn as the
selected organisation.
TASK 1
Covered in PPT
TASK 2:
P4: Explain the organisation of front office functions within a variety of accommodation
services.
Holiday Inn is a renowned hotel chain and it is really important for the hotel to have
direct contact with the customers this helps in building a positive impact and goodwill in the
market which further helps in generating more revenue. Front office of any hotel is the very first
place where the consumer interacts, this serves as the first connection between the consumer and
the hotel. Front office is also called the heart of a hotel and it is generally located at the entrance