Implementing HIS for Improved Healthcare Services

The provided content discusses the implementation of a Hospital Information System (HIS) in Royal Adelaide Hospital. The new system will replace the existing manual processes and provide improved patient care, staff satisfaction, and financial performance. The success of the project relies on several factors including staff buy-in, management commitment, and the ability to identify and resolve issues quickly. A monthly evaluation process is recommended to monitor progress and address any challenges that arise.

An updated information system proposed for New Adelaide
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Executive Summary
The most essential part of our standard life is to live healthy and to keep a good watch on
overall health and in case some health issues arises we prefer to consult a doctor, and for
doctors or healthcare providers it winds up noticeably compulsory, to play out their obligations
adequately and proficiently. Consistently a huge number of patients can be seen at different
clinics and other medicinal services which is a big challenge for management to manage all of
the patients smoothly. Before Hospital Information System was introduced, all of the work at
hospitals and clinics use to be done manually, for example, managing finance, managing day-to-
day operations and recording clinical data, and all this use to take lots of manpower along with
huge time durations. After Hospital Management System (HIS) came into existence, everything
became easy, effective and efficient with a huge cut-off in manpower and mistakes.
Since the HIS has been introduced, it is continuously evolving and growing and keeping a pace
with modern requirements and needs. This report has been aimed to gather all information
regarding requirements of Hospital New Adelaide, also to research all well-equipped software
with artificial intelligence and to explore conceivable imaginative data frameworks that are
working in current market. Additionally to feature the difficulties and advantages that will
convey to the New Hospital in executing these new proposed frameworks.
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Table of Contents
Introduction...................................................................................................................................3
New Information System for Various departments.......................................................................3
Patient Administration system...................................................................................................3
Management of Linen, Laundry and Inventory..........................................................................4
Laboratory Information System.................................................................................................4
Resource Allocation, Finance Management and Activity Planning............................................5
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Introduction
Hospital Information System is type of information system that works for the hospitals and
medical centers and thus enables the association to lessen the labor and increment the
productivity of the task performed (Oestreicher & Eklundh, 2006). Information System (IS)
increases the chances of accuracy and decreases the chances of error, multiple times as all the
work is done via machine and machine obeys the commands without the much chances of any
error occurrence. This IS when used for the tasks at any hospital or medical center is termed as
HIS (Hospital Information System) (Oestreicher & Eklundh, 2006).
Hospital Royal Adelaide has been already using an IS since long for daily operations and
management tasks. All the clinical records are maintained electronically, finances are handled
through computers and much other such work (Kirschlin, Rough & Ludwig, 2009). But the
current software in use to perform these tasks are outdated and not equipped with modern
solutions. Hence, the board of directors of Hospital Royal Adelaide has decided to replace every
area of the hospital with world class modern equipment and software. The aim of this report is
to identify all the best software companies with best reviews and prepare a feasibility study of
the same.
New Information System for Various departments
This new hospital must be most innovative and must give a tough competition to all other top
class hospitals such as Medanta (Kirschlin, Rough & Ludwig, 2009). The new software for new
Royal Adelaide must be able to handle administration and finance systems, patient record and
case notes, pharmacy, payroll and robotics. The directors have even decided to call updated
hospital as New Royal Adelaide. Distinct software will be required for different departments
(Kirschlin, Rough & Ludwig, 2009). Such as:
Patient Administration system
The software that is performing best in this area is Orion Health. This company is working in this
business for more than fifteen years and has a database of eminent customers, for example.
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NHS in UK is using all there software since long. This framework is utilized as a part of more
than 30 nations today and the vast majority of them have positive surveys about this product. It
is in charge of conveying much enhanced results and patient experience, fortified by a
coordinated computerized wellbeing record (Huttenrauch, Green, Norman, Oestreicher &
Eklundh, 2014).
The product Orion Heath permits the medicinal services providers and clinician staff to get
persistent record crosswise over associations, areas and any remotely found frameworks. The
patient’s medical record includes vital information like test results, hospital attendances,
medications, allergies, death wish and important contacts.
Management of Linen, Laundry and Inventory
Present situation of the market denotes high demand of luxury even at hospitals, hence
streamlining inventory and laundry with the help of robotics is a significant idea. Alongside,
transportation tasks such as tow & carry and logistics task (maintaining elevators and task
scheduling) can also be achieved with the help of robotics as they serve the conveyance routes.
They even influence utilization of RFID labels to track the on-request stock. Staff can arrange
the robot to get dispatched with a solitary touch on the screen (Oestreicher & Eklundh, 2006).
Many renowned hospitals all over the world are already using this technique to manage laundry
and inventory. In USA, some hospitals are using robotics since 2012 and no negative reviews
have been generated since then. In fact there is huge reduction in errors and loss and a well
noticeable enhancement in the quality of the work done (Huttenrauch, Green, Norman,
Oestreicher & Eklundh, 2014). Washing and managing linen is likewise troublesome assignment
as it requires much work; benefit robots are additionally being utilized as work sparing gadgets.
A group of two new staff should be designated who have great experience or information on
mechanical technology and can manage the staff to utilize the same.
Laboratory Information System
Laboratories are the supreme vital part of a hospital as it is responsible for all the tests
conducted on person’s body. All the medications, operations, surgeries are based on the results
of laboratory tests; hence this can never possess any chance of error. Laboratories are
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connected to pathology, microbiology, biochemistry, serology, and hematology and so on. The
work performed by Laboratory Information System is related to collection of samples lists, work
scheduling and specimen registration, managing entry and verification of staff members and
reporting.
Labware's ELP (Enterprise Laboratory Platform) is perceived all around for giving best Lab's
computerization arrangements. Labware's ELP (Enterprise Laboratory Platform) is perceived all
around for giving best Lab's computerization arrangements. ELP empowers the association to
expand profitability, enhance quality, upgrade consistence and lessen finances. ELP’s
remarkable highlights bring it under the class of most capable arrangements (Chiasson &
Davidson, 2014).
Resource Allocation, Finance Management and Activity Planning
To perform these tasks which are activity planning, finance management and resource
allocation, OASIS software is in use till date but it is not well equipped with modernity and
many tasks need to be performed manually as the software does not supports them (Myers,
Kappelman & Prybutok, 2014). The new day software which is making headlines for all the right
reason is CLASSICA (Niechwiadowicz, & Khan, 2008). It is a new decision supportive network
which viably oversees staffing, asset distribution, monetary administration and action
arranging. The surveys of CLASSICA propose that it effectively helps the staff against each
undertaking and aides in performing savvy administration (Niechwiadowicz, & Khan, 2008).
Feasibility Study
Updating software for each department at Royal Adelaide will open many opportunities and
will convey a great deal of advantages, yet to enjoy these benefits and advantages, there are a
considerable measure of challenges to overcome (Gardner, et.al. 2012). The feasibility of the
chosen information system has to be measured and the extent of training and teaching
required for the use of new software has to be gathered so that new IS can perform as per
expectations (Bepkor, Moore & Coleman, 2009).
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A study was conducted to check the feasibility of Orion software. It has been found that during
winters 2014, a scheme named as pilot-scheme went online and it included more than 600
users throughout the world, consisting of pathologists, anesthetists, therapists and so on. These
clients acted emphatically as they were able to make more effective utilization of their time
because of the fact that the required data is presently accessible to them at fingertips and they
can give best services to their patients (Hay, 2012).
Research done on another software robotics, represents it is in charge of good quantifiable
profit. There was an aggregate cost conclusion of 15% with robot messengers alongside much
diminished conveyance time and expanded conveyance solidness. To achieve its benefits it’s
mandatory to hire a staff which is responsible for providing required training to deal with
robots and create a will of acknowledgment in every one of them by indicating positive sides of
utilizing this product (Gardner, et.al. 2012).
Another information system which is designated for finance managements and other
allocations Classica was evaluated against three test units. Money related measurements; cost
reports were utilized as information source. A team conducted interviews with the staff
members of other hospitals who are currently using Classica and results demonstrates a
decrease of 50% in all out costs which has been spent on additional hours working work and
10% diminishment in control units (Niechwiadowicz, & Khan, 2008).
Recommendations and Critical Success factors
To accomplish the most productive outcome by the substitution of HIS, specific components
must be taken after. Royal Adelaide’s administrators and executives must perform a monthly
evaluation of organizations’ profit and patients and staff satisfaction since replacement. A
constant monitoring should be done for maintenance costs and cost associated with handling
system errors (Oborn, Barrett & Darzi, 2011). Presence of an assistance work area and
specialized help will help in smooth operations at the center as the bugs could be settled in a
matter of seconds which will avoid loss of work.
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A fair survey of experience with the new information system must be conducted amongst its
staff members that could be achieved through a feedback form that doesn’t reveal the identity
of the applicant. The administration must be patient and understanding viewing conduct of
their staff as any sort of progress requires time to get adjusted to it.
Conclusion
The success of any significant change in an association relies on the behavior and commitment
of management staff, administration and conferred support of every investor. Encouraging staff
members to build a positive attitude towards new information system, along with encouraging
them to represent enthusiasm, energetic co-operation and support including heads of every
department combined with the confidence and goal of executives that the new facility
Information framework is precisely a measure of their necessity and requirements is vital for
the general achievement of the undertaking (Oborn, Barrett & Darzi, 2011).
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References
Myers, B. L., Kappelman, L. A., & Prybutok, V. R. (2014). A comprehensive model for assessing
the quality and productivity of the information systems function: Toward a theory for
information systems assessment. Information Resources Management Journal, 10(1), 6–25.
Gardner, R. M., Overhage, J. M., Steen, E. B., Munger, B. S., Holmes, J. H., Williamson, J. J., &
Detmer, D. E. (2012). Core content for the subspecialty of clinical informatics. Journal of the
American Medical Informatics Association, 16(2), 153–157. doi:10.1197/jamia.M3045.
Bepkor, R.J., Moore, J.R., & Coleman, J.R. (2009). Implementation of a pharmacy automation
system (robotics) to ensure medication safety at Norwalk hospital. Quality Management in
Healthcare. pp. 103-114.
Chiasson, M.W., & Davidson, E. (2014). Pushing the contextual envelope: Developing and
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Hay, T. (2012). The Robots Are Coming to Hospitals. Wall Street Journal. Retrieved September
14, 2017, from
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Huttenrauch, H., Green, A., Norman, M., Oestreicher, L., & Eklundh, K.S. (2014). Involving users
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Kirschling, T.E., Rough, S.S., & Ludwig, B.C. (2009). Determining the feasibility of robotic courier
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Niechwiadowicz, K., & Khan, Z. (2008). Robot based logistics system for hospitals-survey. In
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Oborn, E., Barrett, M., & Darzi, A. (2011). Robots and service innovation in health care. Journal
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