Managing Grievances and Disciplinary Issues at Waitrose

Waitrose

Contents
INTRODUCTION...........................................................................................................................3
Managing grievances and disciplinary issues..................................................................................3
Disciplinary issues.......................................................................................................................3
Managing Grievances-.................................................................................................................4
Improvement in employee performance......................................................................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
A disciplinary procedure is used by an employer to address an employee's conduct or
performance. A grievance procedure is used to deal with a problem or complaint that an
employee raises. Waitrose & Partners is a brand of British supermarkets, selling groceries as part
of Britain's largest employee-owned retailer, the John Lewis Partnership. Its head offices are
located in Bracknell and Victoria, England. This report includes issues on the topic of managing
the disciplinary and grievances problems in the company and how it helps the company to
improve its performance (Singh and Singh, 2018).
Managing grievances and disciplinary issues.
Disciplinary issues
Informal disciplinary action-
Sometimes when company has an issue with its employee which creates increased amount of
difficulties the first option they choose is to do it in informal way. When a mistake is committed
by the employee for the first time then even pointing them their mistake out works. Waitrose
makes their employees understand that they need to improve and this does not be of concern
again. After that if the company feels that employee is still not working under the guidelines then
they look out for different ways (Wood, Saundry and Latreille, 2017).
Investigation-
When Waitrose has a confirm information about that employee who is not maintaining
the discipline at the workplace then the company conducts an official investigation to find out
what is wrong. Investigation has its own nature and it is solely based on the action that the
employee has been accused of. Sometimes it takes time to figure out and sometimes it does not.
Even some other employees are investigated to know the process and it is considered as a part of
the process.
Inform the employee of allegations-