This article discusses the design and implementation of a web application for tourism in Malaysia. It covers the features, implementation plan, testing plan, and advantages of using prototyping methodology.
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Running head: WEB APPLICATION DEVELOPMENT. Web Application Development for Tourism Name of the Student Name of the University Authors note
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1WEB APPLICATION DEVELOPMENT Introduction With the rapid change in the internet technology, it has helped people in getting different kinds of service with a few clicks on their workstations and smartphones.In a similar manner for the tourism industry, the internet is widely applied to meet the consumer expectations (Ho,Linand Chen2012). One of the frequently accessed information is related to the tourism on the internet.Websites related to tourism plays a vital role in influencing the decisions of an individual before making their choice for the tour (Murphy,Chenand Cossutta2016). With the globalization of the tourism market and availability of data, it is crucial that tourists coming from different regions and countries, therefore, it is vital for the tourism- related websites to provide services on their site for the users from different regions of numerous languages, currencies and cultural differences. Project design Application design As it is intended to attract the most of the targeted users therefore, it is essential to develop the website that is accessible from devices having different screen sizes and running on different operating systems. With theresponsive designof the website, it will be helpful in reaching out to the different type of users. The primary motive behind the design of the web application are following: Promoting and increasing the tourism in Malaysia. Presenting visual content that covers significant tourist areas of interest for the potential visitors to the website.
2WEB APPLICATION DEVELOPMENT In the improved versions of the website, it is intended to provide an electronic event calendar that will be helpful in tracking local events of a specific region. In order to provide an easy-to-navigate informational website that attracts the tourists to Malaysia. Promoting the tourist sites through social media is also essential therefore the pages of the websites are integrating with social media links so that the users can share their experience through the social networking platforms which will help in influencing other potential visitors to the site. Design features Easy Navigability for the users:For the proposed site, it will have intuitive navigational controls that will enable the visitors to easily navigate between the different pages or sections of the page. Different sections of the website will be understandable and placed in a logical manner. For all the pages, the website will use a standardized style and a common framework to maintain consistency (Ho,Linand Chen2012). The design concept is selected after considering multiple design patterns used for different sites. Figure 1: Responsiveness of the content on the pages
3WEB APPLICATION DEVELOPMENT The website is developed in such a way that it can be accessed through the different devices easily irrespective of the screen size.Thus the page content and the navigational controls on the pages are rendered accordingly to make the site easy to use for the visitor. Figure 2: View of the “About us” page on the iPad Screen Interactivity: For the designing of the website it is important to develop it in such a way that it provokes the users to interact with it. In this way it allows the users/ visitors of the site to request information, communicate, post approved comments and photos about their travel to Malaysia, as well as asking questions and conveying suggestions to the authorities (Murphy,Chenand Cossutta2016). Ease of use and information availability: A fruitful site is one that attracts the in clients, engages them attractive. Fundamentally, client fulfilment is based on two assessment criteria’s: 'available data' and 'usability.''Data content' is the appraisal of data given on the site. That is, it is helpful, and up and coming, it matches client needs furthermore, joins
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4WEB APPLICATION DEVELOPMENT pertinent destinations to the clients (Xiang,Magniniand Fesenmaier2015). 'Usability' incorporates the E-trade application organize outline, encouraged perusing, an internet searcher arrangement, getting to speed and client control of an exchange process. Apart from the above mentioned features, the following will be implemented for the proposed site: Space and Balance: The page will be designed in such a way that it should look proportionate when compared to the different elements on the page. Selected Typography: Typography or the fonts used in the content and size of the texts in the Web pages are easy to read as well as in understanding the content to convey the straightforward messages way. Textures: Background images or surfaces can be irritating to a viewer while going through the content. Therefore, we selected the colours in an extremely specific way (Ho,Linand Chen2012). Use of Multimedia: Multimedia such as images and videos are added to the site to make the pages more engaging. There is limited use of the illustrations, sounds which in turn delays the loading of the pages on the browsers such as chrome and FireFox (Murphy,Chenand Cossutta2016). Consistency: As the Use of a single colour scheme can help in achieving consistencylayoutinthepagesthusthisapproachusedtoaccomplish consistency. Application implementation plan Purpose of the development of the application: For this project, the main objective is to develop a prototype application with fewer functionalities for Tourism that will be helpful inprovidingadequateinformationtothewebsitevisitorsaboutthedifferentevents,
5WEB APPLICATION DEVELOPMENT transportation and occasions at different tourist spots in Malaysia (Xiang,Magniniand Fesenmaier2015). On this website, people will be able to book and find the current offers for the booking and other details. Implementation Details:The website will be developed in such a manner that it will be easy to navigate, intuitive and interactive. For this, the site will consist of Social media integration. Integration of social networking platforms: A robust social networking presence is essential for any kind of website so that the users can share their experience on their pages which is beneficial for the organization's pint view (Murphy,Chenand Cossutta2016). Moreover, it is also critical for SEO for the websites. For the proposed site, particular attention is provided to make the page’s content and media-rich so that the users can interact and mere visitors can be converted to the potential visitors of the different destinations of Malaysia.Utilizing this tools, the visitors of the site will have favourable circumstances to connect with the network. Further integrations will be integrated with the site such as YouTube, Instagram and Twitter to the site (Xiang,Magniniand Fesenmaier2015). We will coordinate the plan of the online networking pages to the site to give a reliable brand for the website as well as user attention. Implementation Methodology: For the development of the website, the prototyping methodology is used so that after each sprint the partially completed product can be tested in order to compare the actual output with the desired output from any specific module or page of the developed web application.
6WEB APPLICATION DEVELOPMENT Figure 3: Prototyping methodology stages (Source:Sunet al., 2017) Theselectedevolutionaryprototypingdevelopmentmethodologycontainsthe following stages which are systems analysis, design and implementation of the prototype for the proposed tourism-based website (Murphy,Chenand Cossutta2016). Every stage is repeated in every sprint so that with repetitive prototyping model are available until the final system is developed at the end of the project. With the use of the throwaway prototyping, development prototypes are designed to meet the user requirements with different sprints (Ho,Linand Chen2012). After the website is developed and the requirements are precisely determined, the prototype is again modified. Advantages of using this Prototyping model are listed below, The functionalities of the application can be tested in the web application can be tested very early in the development process. In turn the testing of the application, helps in Prototyping Methodology Analysis Test Implmentatio n Design
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7WEB APPLICATION DEVELOPMENT reassuring that the developed system meets all the requirements for the proposed system which helps in avoiding dissatisfaction of the users that may happen while waiting for the development project to be finished. In the incremental development process, it involves the users from the very initial stage of the development of the application which improves the quality of the developed application and in avoiding the conflicts in different stages of the development (Xiang, Magniniand Fesenmaier2015). Due to the iterativeprocess used in the developmentand design process, the evaluation of the application will be more effective, and issues in the design process are likely to be fixed in every iteration. However, the disadvantages that are related to the prototyping methodology are: Due to the fast-paced development process, it would be difficult in attempting the systematic design of any application. As in the case of development, it becomes evident that initial design decisions are poorly made (Murphy, henand Cossutta2016). This poor decision for the application leads to the fundamental issues in the development which are recognized well into the development process. Moreover, as the main objective is on the development of the application thus, it is seen that documentation for the development process lacking in the iterations. Recent development in the information technology had a great impact on the tourism industry too. Poorly presented data for the different queries brings about inefficient results for the user on the site, which prompts confused strategies on tourism administration. The present issue has numerous financial, institutional and ecological perspectives (Ho,Linand Chen2012). Websites are used as the frameworks that have the ability to gather, examine and
8WEB APPLICATION DEVELOPMENT process existing data to provide better results against the query of the users. It is a functioning article, which manages data and data forms. In the application, there are Maps to locate different tourist locations method for ordering and exhibiting tourism related data. Explorers are utilizing maps to explore amid their movements and for setting up their courses. Connected and dynamic: through the website, clients can get to data about the administrations, including transport, tourism, foods and amenities available at the location, traditions in different cultures. Furthermore, details about the different events at the locations can also be available on the website (Sunet al.2017). Available services can be listed for the convenience of the user and can be furnished or changed using an online database. Application testing plan The procedure for Web Application testing embraces the essential standards for all product testing and applies a technique and strategies that have been suggested for question situated frameworks. The product was tried utilizing three diverse Web programs to be specific Internet Explorer 8, Mozilla Firefox rendition 3 and Google Chrome Browser. The application is tested on the most used operating system Microsoft Windows 10. Two distinctive MSSQL server is likewise used to test the program, and the data create, update, retrieval and deletion operation. All the test outcomes are exceptionally promising and effective, with almost no errors with the primarily developed application. Following is the screenshot of the index page with the embedded videos of tourist places in Malaysia. The pages of the site are tested for multiple devices with different screen sizes are tested on the Chrome web developer tool. Following are some of the screenshots of the testing process. View of the index page on Desktop screen,
9WEB APPLICATION DEVELOPMENT Figure 4: Destination page on iPhone X display
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10WEB APPLICATION DEVELOPMENT Figure 5: Screenshot of Destination.aspx page on the browser Project development Basic version development In the basic version of the application, we developed the user interface of the application in order to and checked if the navigability of the developed application is working as desired.In addition to that as we have provided video links on the pages to display the tourist spots in the country, in this stage the functionality is also tested. In addition to that, the pages are divided into different "div" segments to place the content in the pages of the developed site.
11WEB APPLICATION DEVELOPMENT Extended version development Intheextendedversionofthedevelopmentoftheproposedsite,themain concentration is on implementing the functionalities which will include the registration, login and be showing the current offers on the pages of the website. In the extended version of the web application, the data validation processes are going to be implemented. Conclusion With the development in technology and the tourism industry,the most important step is to provide information about the tourist destinations on the easy and intuitive website.In tourism industry data related to the tourist destinations are utilized in order to easily guide the visitors and provide required data to the administration (government) and the visitors. In this project, different details of designing the website are provided which is intended for tourist to provide the latest offers and information to them, taking some of the tourist destinations of Malaysia into account. It is viewed as vital for both travellers and for administration at the destinations to have the interaction of data empowering the collaboration. This will enhance the experience of the tourists and local people for tourism related subjects. The websites like this are helpful in l connecting the “cultural gap" between the tourists and local residents of the destinations. In this way, the absence of communication among them can also be eliminated which will in turn help in the growth of the tourism industry.
12WEB APPLICATION DEVELOPMENT References Chiappa, G.D., 2013. Internet versus travel agencies: The perception of different groups of Italian online buyers.Journal of Vacation Marketing,19(1), pp.55-66. Choe, Y., Fesenmaier, D.R. and Vogt, C., 2017. Twenty-Five Years Past Vogt: Assessing the Changing Information Needs of American Travellers. InInformation and Communication Technologies in Tourism 2017(pp. 489-502). Springer, Cham. Choe, Y., Kim, J. and Fesenmaier, D.R., 2017. Use of social media across the trip experience: An application of latent transition analysis.Journal of Travel & Tourism Marketing,34(4), pp.431-443. Dzhandzhugazova, E.A., Ilina, E.L., Latkin, A.N., Blinova, E.A. and Romanova, M.M., 2017.CrowdfundingasaToolforPromotionandDevelopmentofTourism-related Innovation Projects.Journal of Environmental Management & Tourism,8(4 (20)), pp.896- 901. Ho, C.I., Lin, M.H. and Chen, H.M., 2012. Web users’ behavioural patterns of tourism information search: From online to offline.Tourism Management,33(6), pp.1468-1482. Murphy, H.C., Chen, M.M. and Cossutta, M., 2016. An investigation of multiple devices and information sources used in the hotel booking process.Tourism Management,52, pp.44-51. Sun, S., Fong, D.K.C., Law, R. and He, S., 2017. An updated comprehensive review of website evaluation studies in hospitality and tourism.International Journal of Contemporary Hospitality Management,29(1), pp.355-373. Werthner, H., Koo, C., Gretzel, U. and Lamsfus, C., 2015. Special issue on Smart Tourism Systems.Computers in Human Behavior,50(C), pp.556-557.
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13WEB APPLICATION DEVELOPMENT Xiang, Z., Magnini, V.P. and Fesenmaier, D.R., 2015. Information technology and consumer behaviour in travel and tourism: Insights from travel planning using the internet.Journal of Retailing and Consumer Services,22, pp.244-249. Xiang, Z., Wang, D., O’Leary, J.T. and Fesenmaier, D.R., 2015. Adapting to the internet: trends in travelers’ use of the web for trip planning.Journal of Travel Research,54(4), pp.511-527.