Social Media in Workplace

This assignment discusses the use of social media in the workplace, focusing on its impact on sharing information, feedback from customers, and the recruitment process. It highlights the benefits of incorporating social media in the workplace and provides relevant sources and references to support the discussion.

Week 4 Assignment GE
Social media in workplace
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Week 4 Assignment GE
Introduction.
Generally, social media has assisted in sharing information within the workplace. Use of
Facebook, LinkedIn, YouTube and Twitter have transformed business culture in almost all
organizations (Turban,Bolloju,Liang,2011).Generally, the current world is under the control
of social media. There are a lot of social media platforms which tend to affect workplace both
positive and negative. Accepting the use of social media in the workplace help to realize the
vision and the mission of the organization.
The following two sources shows why social media need to be accepted in workplace.
Kirtiş, A. K., & Karahan, F. (2011). To be or not to be in the social media arena as the most
cost-efficient marketing strategy after the global recession. Procedia-Social and Behavioral
Sciences, 24, 260-268.
The source shows that social media is used as the source of feedback from customers in the
workplace. Basically, social media is changing from time to time. This means that managers
are now appreciating the use of social media in the entire organization. When the entire
organization is unwilling to use the social media then employees are on the first line using
and appreciating all aspects induced by social media (Vaast & Kaganer, 2013).When
employees use platforms such as Facebook to comment on the progress of the business they
tend to reveal what they have experienced. There are sites such the Glassdoor which allows
employees to give their feedback in the business. Through the use of the information
uploaded by the workers then it will be good for those who wish to apply for the same
position in the workplace. In addition, clients and customers are in the position to view the
progress of the business through the use of social media. Social media has facilitated access
to feedback from customers thus enabling workplace to initiate policies conforming to the
feedback received from the workforce.

Week 4 Assignment GE
Broughton, A., Foley, B., Ledermaier, S., & Cox, A. (2013). The use of social media in the
recruitment process. Institute for Employment Studies, Brighton.
The source analyses how recruitment and training is facilitated by the social media in
workplace. Currently, the field of human resource is depending on the social media which
acts as the source for recruitment and training in the workplace. The benefits incurred
through the use of social media includes efficiency and adequate time thus being in the
position to get competent and qualified personnel needed in the workplace (Yardi &
Bruckman,2011).Sites such as the LinkedIn has profile information for all candidates needed.
This means that Human Resource Management will be in the position to view and select the
competent individual depending on the qualification uploaded by the candidates. Through the
social media, recruiters will be in the position to save time since all information for
candidates needed is well displayed in each candidate's portal as shown in social media
(Hanson, et al,. 2011).
Therefore, it's good to incorporate the issue of social media in the workplace since it helps in
accessing the repose from the customers about the services and goods received from the
organization. Also, the use of social media helps in recruiting competent candidates in the
workplace since information regarding the candidates is available at any time in social
platforms.

Week 4 Assignment GE
References
Hanson, C., West, J., Neiger, B., Thackeray, R., Barnes, M., & McIntyre, E. (2011). Use
and acceptance of social media among health educators. American Journal of Health
Education, 42(4), 197-204.
Turban, E., Bolloju, N., & Liang, T. P. (2011). Enterprise social networking:
Opportunities, adoption, and risk mitigation. Journal of Organizational Computing
and Electronic Commerce, 21(3), 202-220.
Vaast, E., & Kaganer, E. (2013). Social media affordances and governance in the
workplace: An examination of organizational policies. Journal of computer-mediated
communication, 19(1), 78-101.
Yardi, S., & Bruckman, A. (2011, May). Social and technical challenges in parenting
teens' social media use. In Proceedings of the SIGCHI Conference on Human
Factors in Computing Systems (pp. 3237-3246). ACM.