Client Management Stress Analysis
Added on 2020-07-22
18 Pages5523 Words298 Views
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WORK-BASEDEXPERIENCE
Table of ContentsINTRODUCTION...........................................................................................................................1TASK1.............................................................................................................................................11.1)Research and evaluation of organisation..........................................................................11.2) A proposal for work experience......................................................................................21.3)Constraints on work based experience.............................................................................3TASK2.............................................................................................................................................32.1)Agreeing and prioritising tasks and responsibilities........................................................32.2)Work experience plan......................................................................................................52.3) Benefits of the activities performed................................................................................5TASK3 ............................................................................................................................................63.1)Specific requirements of placement conforming............................................................63.2) Systematic record of work..............................................................................................73.3) Revising of initial plan....................................................................................................83.4) Suggestions for improvement and review with supervisor.............................................9TASK4...........................................................................................................................................104.1) Monitoring progress......................................................................................................104.2)Evaluation of own performance's quality.......................................................................104.3) Analysis of the learning taken place at time of work experience.................................114.4) Recommendation to enhance experience......................................................................12CONCLUSION..............................................................................................................................12REFERENCES .............................................................................................................................13APPENDIX 1.................................................................................................................................14
INTRODUCTIONWorking in an organisation is not only to earn money and live a stable life beyond thatexperience is one of the factor that plays a very important role in person's life. If an individualworks with a leading company then it becomes a great opportunity to learn things and can beable to get a lot of knowledge and experience (Gruenewald and Smith, 2014). It will help inimproving one's personality and attitude. This will also guide a person to how he/ she canbecome more serious and dedicated for their profession and work. When one performs andworks in a firm as in initial stages it become very difficult for them to do and adapt new thingsand challenges are very much that can be faced by them. If an intern inculcate these issues thenhe will be able to understand each and every thing as well as he can be able to prepare mentallyto cope up with it and later will perform more effective manner.Hilton London and Holiday Inn are 5- star hotels, which are very well dealing with itsclients and are very effectively performing its activities and employees of here are treated in verywell manner. Hilton is awarded as best business hotel in UK also it has been said as Nation'sleading business hotel. In this assignment experience of employees of this company will bestudied to understand benefits of working in an organisation.TASK11.1)Research and evaluation of organisation.As to attain an appropriate experience from an industry Hilton London and Holiday Innare very much suitable for this. These two are very popular organisation which are in effectivemanner providing. Companies are providing different types and variety of offerings and servicesto each and every customers so that they can be able to sustain in competitive market. As it isdealing in international market, one can get exposure and experience that can be very helpful inenhancing one's personality and individuality (Hanington and Martin, 2012). These firms arealso providing a thorough guidance to its employees so that they can be motivated andprofessionalism can be built in them. Wide ranges are present in this industry which helps indeveloping employees experience and importance. Such are as follows-Room management- This is an area through which staffs of this company could getknowledge and information related to managing rooms in a hotel. Through this1
occupancy of rooms as well as capacity of firm's revenue can be able to generate in moreeffective way.Food and beverage- Here manpower are very well trained to present foods and beveragesand how cooking has to be done in both healthy and hygienic manner. With help ofseveral scientific tools and methods of training can be processed and by this employeeswill can be able to enhance their skills and knowledge (Helyer and Lee, 2014).Financial management- Finance is a very important element in any organisation asfunctions can only be performed when properly funds can be managed. As cited firm ishaving its own techniques and tools related to financial aspects so that properunderstanding can be gained and this will also assist in having experience of the industry.1.2) A proposal for work experienceDate- 23rd June 2017Name- Christina GeorgeCollege- UK College Business Employer's name-Hilton LondonNature of industry- Hospitality IndustryName of supervisor- Brit JohnTitle of position- CRO(Internship).Time-10- 6pm Attire- Black shirt and black pant(Male), Pink shirt and black pant/skirt.Benefits availed by working- This start is very beneficial for me as I was able to groom my selfthrough this experience. My knowledge in hospitality industry also get increased, I was alsocome to know several techniques to handle and serve customers as I was at the profile ofcustomers relationship officer. The 2 month experience as an intern has helped me in developingmyself and I got a clear path of my career and it has also motivated me to work in this sameindustry in future. There were few responsibilities that I have to do there, they are as follows-Looking after all the checking and deals of customers regarding issues and queries. I have to maintain all details of feedbacks that customers have given (Hoobler, Hu andWilson, 2010).Understanding areas of satisfaction and non- satisfaction and then working according tothem.2
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