Concept of Cultural Awareness, Cultural Safety and Competence

WORK WITH DIVERSE
PEOPLE

Table of Contents
INTRODUCTION...........................................................................................................................1
SUMMATIVE ASSESSMENT 1....................................................................................................1
Question 1 Concept of cultural awareness, cultural safety and competence which is impact on
community service sector............................................................................................................1
Question 2 Diversity and its means as workplace.......................................................................3
Question 3 Factors that impact on child care..............................................................................3
Question 4 Impact of diverse political, social, economic and cultural factors that impact on
work and living standard of people in society............................................................................4
Question 5 Legal and ethical consideration in international, national and state territory...........6
Question 6 Six key areas of diversity..........................................................................................7
Question 7 Current social, political, economic issues which affect to Aboriginal and Torres
Strait islander people...................................................................................................................8
Question 9. 10 Resources that assists to service organisation embrace and respond to the
diversity.....................................................................................................................................10
Question 10 How diverse group influenced and changed with Australians society.................13
Question 11 Diversity practices and experience which could be impact on personal behaviour,
interpersonal relationship, perception and social expectation in the enterprise........................13
SUMMATIVE ASSESSMENT 2..................................................................................................14
Ways through diversity impact on work and working relationship..........................................14
Benefits of diversity..................................................................................................................14
Need for inclusivity, cultural safety and cultural competence..................................................15
Importance of individual and cultural characteristic, biases and prejudices.............................16
How diversity valued and accommodated................................................................................17
How effective and mutually beneficial relationship can build with workmates, clients and
families of them.........................................................................................................................17
How communication barriers can be overcome........................................................................18

How individual and cultural needs of clients will be accommodated and respected................19
Methods that used to prevent, overcome and manage cultural conflicts..................................19
Strategies used to improve own self and social awareness.......................................................20
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................22

INTRODUCTION
Work with diverse people is the important aspect that helps to enhance market share in
global areas. In this regard, mutual understanding will be develops that make closer results with
using variety of styles. It helps to increasing the business reputation in successful manner that
manifests to build great results for the enterprise (Hodkinson, Hodkinson and Sparkes, 2013).
Further, it also leads to increase the profitability and opportunities for workers. It demonstrates
commitment for diversity through aggressive outreach and recruiting efforts. It is important to
workplace diversity which cannot be overstated to become leader in the market. Global market
create several kinds of opportunities such as opportunities for promotion and development of
employees. In the global areas, employees possess diverse language skills and multicultural
understanding that build global profits centres (Smith, Jones and Hillier, 2014). Interest of
employees in learning strategy also available to find the new challenges and career opportunities
as well.
In addition to this, exposure will be increasing towards employees from different cultural
and background. They are also learned from co-workers with their learning style. Hence, good
attitude about the work varies from their own fundamental aspects. It is very true for the
employees in the multinational work environment (Mackelprang and Salsgiver, 2016). In the
traditional generation, new technology and processes from the workers' exposure assertive and
getter work with ethic.
SUMMATIVE ASSESSMENT 1
Question 1 Concept of cultural awareness, cultural safety and competence which is impact on
community service sector
In the community service sector, different services provided in the large national state
and territory government and non-government agencies. For example, child care, aged care,
disability support, etc. (Badland, Turrell and Giles-Corti, 2013). With this regard, different
concepts has been ascertained that impact on community service sector:
 Concept of cultural awareness: Cultural awareness is the important perspective that
means understanding the differences between people on the basis of background, attitude
and values. Furthermore, it also includes programs to promote diversity in the community
service sector. It can be impact to community service sector to understand cultural
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awareness in cross cultural care (I. Scheim, Jackson and R. Bauer, 2013). Further, it also
helps to contribute development of relationship that are based on the cultural diversity.
With the help of specific strategies, biasses and discrimination will be eliminate to deal
with several clients and workers. It is determines as the set of thoughts, assumptions,
perception, etc. It can be impact on the community service sector in the positive manner.
Therefore, care workers need to provide appropriate and accessible services to all sector
clients. When a person is culturally competent, they can easily communicate to develop
the sense of trust in a practitioner and a service (Riggs, Coleman and Due, 2014). Lack of
cultural competence can be impact on clients and staff members as well. Clients of
service sector who feels concern about the activities, feel dismissed and ignored to use
optimum services because of the cultural background and ethnically language.
 Concept of cultural safety: Cultural safety is another useful concept that emerged in
1980 to deliver appropriate health services. In recent time, it becomes recognise the
concept for care setting. Environment of community service sector also includes
spiritually and emotionally safe in which challenges and denial their identity develops
(Checkoway and Aldana, 2013). It is also about the respect, meaning, experience,
knowledge, etc. With the help of culturally safe practices, actions could be recognise and
respect the cultural identities of other people. In this way, safely meetings will be
develops according to the needs, expectation, rights, etc. Along with this, culturally
unsafe practices are those that diminish cultural identity and well-being for an individual.
With the help of important principles, cultural safety can be develops through focus on
the cultural dimensions that are set with open minded and flexible in our attitude. Identify
is that which makes someone different in simple perspective. There are different
strategies implemented which increase ability to be cultural safe such as reflecting on the
own culture, attitude and belief, clear, value free, open communication. Further,
developing trust is also implemented that assists to create engage with others to make two
way communication where knowledge can be shared (Resnick, Garrett and Stroud, 2013).
Understanding the influence also implemented that can be influence to cultural shock.
 Concept of cultural competence: These elements defines as the workshop determines
that support and expand participants awareness to gain the knowledge to effective
communicate at workplace. Cultural competence is the important map of ethical
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communication which helps to learn about the people across the different culture. There
are mainly 4 components included such as awareness of the culture in worldwide view.
These elements begin with recognition that raises living in the social, educational and
organisational cultures (Millwood, Li and Chen, 2013). Further, it also includes culture
that shape to assumption, belief, behaviours, values, etc. It can be impact to create
interesting and more challenging. These challenges also met to provide equitable,
accessible and appropriate to all our clients.
Question 2 Diversity and its means as workplace
The concept of diversity determines acceptance and respect. It means to understand that
each individual is unique and also recognise differences among several individuals. Further,
diversity is also defines as the reality that created by individual and groups in the broad spectrum
of the demographic and philosophical differences (Bakshy, Messing and Adamic, 2015). Apart
from this, workplace diversity became very popular which determines different meaning that
signed to law, diversity on the means of race, gender, colour, national, etc. It is also expanded in
consequent manner to solve issues with more employers. In addition to this, workplace diversity
is the no longer confined in the distinguishable characteristic and attributes. It included
generational differences and variance in work styles. In respect to accomplish positive and
collaborative workforce, employers begin with the training that helps to promote mutual
understanding.
Question 3 Factors that impact on child care
In the health care perspective, environment consist National Collaborating Centre which
determinant of the health that assessed challenges mainly faced by professional. Early child
development needs is the main priority that solve issues in the policy and practices. Poverty is
the main element that mostly create stress among the families and diminish child development.
There is lack of coordination of services (Ezell, Siantz and Cabassa, 2013). Due to lack of human
resources, allocation of program and services impacted for the child care development. From the
several factors, following are certain factors exists that affecting the child care development:
 Environmental factors: Environmental factors includes housing which demonstrates
child level, family level, society level and community level determinants. Therefore,
safety need to be assess on the play performance of child which contaminants.
Furthermore, care workers also need to know that housing conditions contributing or not
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