Assignment on Diversity in the Workplace
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Added on 2021-01-09
Assignment on Diversity in the Workplace
Added on 2021-01-09
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SUMMATIVE ASSESSMENT 2Supervisor role for working in companies in community service sector. There is policy for understanding diversity aspect in terms of personal/individualand cultural. The current workplace is, therefore, comprised of a number of people from different cultures, with a wide range of background experiences andskills. Inclusivity policies are supported by the current workforce and there is verylittle conflict. All staff receives cross-cultural training which helps them accept workforce diversity and accommodate the diverse needs of the clients for who they care.Write a 2,500-word paper explaining:The ways in which diversity can impact on work and work relationshipsThe benefits of diversityThe need for inclusivity, cultural safety and cultural competenceWy it is necessary for staff to reflect on their own individual ad cultural characteristics, biases and prejudicesHow diversity should be valued and accommodatedHow effective and mutual beneficial relationships can be built wit work mates, clients and clients’ familiesHow to overcome communication barriersHow the individual and cultural needs of clients can be accommodated and respectedThe methods might be used to prevent, overcome or manage cultural conflictsStrategies that people can use to improve their own self and social awareness1
Diversity refers to the mixture of different things which are separate from each other. It works as the beneficial concept for organisation as people belonging to diverse culture provide wide range of scope and option to company (Sandberg, 2015). The present report is based on the Red Cross, a renowned community services charity-based organisation which works for social welfare. This company was incorporated in 1941 by Royal Charter. Red Cross works on an international scale and contributes in different kinds of social services like aid, migration support, blood donation, social inclusion, community services and humanitarian law. The company is working collaboratively with a huge number of workforce that works with diverse cultured people. This non-governmental company follows inclusivity policies for managing conflicts at 694 workplaces. This report provides a deep description about roles of diversity and its impact upon workplace. Impact of diversity upon work and work relationship.Diversity plays an essential role in the working environment of a company. It alsoinfluences the capability of employees while performing their job responsibility andtheir relationship with colleagues. In context to Red cross, the community servicecompany is working at international whose work is operated by people belonging todifferent cultures. Thus, it is difficult for a company to deal huge work withoutcompromising with anyone's culture. It can be said that there are many ways in whichdiversity in employees’ culture impact upon work and work relationship of Red cross.These ways are defined as below:It helps in learning experiences for all the people working in organisation.Increases productivity and efficiency.Easy adaptability of changed business environment (Prause and Mujtaba,2015). Collection of new and diverse ideas and experiences makes it for company tooutperform its competitors. Numbers of services can be provided resulting in higher profits and customerssatisfaction. 2
Lower employee turnover but conflicts may rise due to different opinions ofworkforce. Employer may face difficulties in understanding problems of each employee. Difficulty in co-ordination of team work due to language barrier. Cultural resistance is a big challenge in which employee become redundant tochange. Discrimination issues get higher and employees often treated unfairly. Training costs are increased. Benefits of diversity.Diversity refers to concepts which implies that everyone is unique in personalitycan be recognised on dimensions like components related to ethnicity, sexualorientation and more (Kamoche and et. al., 2015). In organisational context, it is a wideset of conscious practices that involve understanding individual based on demographicand philosophical differences. Diversity in an entity could create benefits that are asfollows: Improved productivity by using diverse set of skills and experiences. These canbe shared with each other which work as an assistance to each other. High creativity by doing work with team efforts and exposing innovation.Working style differs person to person which bring creative ideas. Greater profits by following global trends with the use of language. It canprovide a strong base to operate at global scale as interaction with differentpeople gets easy due to language. Employee engagement is improved due to number of meetings with workforce,in which personnel share their personal experiences. It reduces employee turnover and increase talent pool. The reason being,employees look for company which hire manpower from diverse background. The increased equality to all employees encourages personnel from allbackgrounds to feel comfortable, confident which improve their performance(Bartholomaeus, Riggs and Andrew, 2017). 3
Need for inclusivity, cultural safety and cultural competence.Cultural inclusion refers to laws and policies for combing best-problem solving,creative, innovative and entrepreneurial practices. This kind of environment is createdto work with mutual respect, effective relationship and many more. Cultural safety is primarily regarded a concept to ensure safe and healthy workingenvironments for employees. An employer should consider health of its workforceimportant and make necessary arrangements. Cultural competence refers to ability to build an environment where people find iteasy to interact and understand each other and to be respectful to people belonging todifferent backgrounds. The need for the above-mentioned elements are as follows: To minimise conflicts at the workplace (Noe and et. al., 2017).To attract more potential employees to join the company. To create harmony in society by treating each individual equal. To provide a suitable and desirable environment for people from diversebackground.To co-ordinate work and mitigate barriers and difficulties in attainment of goals. To create a large pool for human resources, from where required employeescan be hired as and when required. To create an environment where each employee is given respect.To reduce or remove any sort of discrimination. To value capabilities and abilities. To encourage and motivate to outperform the set standard. Cultural characteristics, biases and prejudices.Cultural characteristics means shared set of values by a society. A society havepeople from different background, who may have different opinions, ideas and choices,hence, these all should be given importance. Bias can be described as a tendency to form decisions by considering specificthoughts or notions. This makes a person to commit mistakes or errors in judgementsso formed. 4
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