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Working With and Leading People - United Parcel Service

   

Added on  2020-07-22

18 Pages5490 Words36 Views
Professional DevelopmentDesign and Creativity
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Working with and leadingpeople
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Table of ContentsINTRODUCTION...........................................................................................................................................3TASK1...........................................................................................................................................................31.1Documentation for recruitment process............................................................................................31.2 Impact of legal, regulatory and ethical considerations on recruitment process................................41.3 Take part in selection process............................................................................................................51.4 Own contribution in selection process..............................................................................................6TASK 2..........................................................................................................................................................72.1 Skills and attributes required for leadership......................................................................................72.2 Difference between leadership and management.............................................................................92.3 Leadership style for different circumstances.....................................................................................92.4 Methods or different ways to encourage staff for attaining objectives. .........................................10TASK 3........................................................................................................................................................113.1 Advantages of team working in organization..................................................................................113.2 Techniques of dealing with conflicts or difficult situations while working in team as leader..........123.3 Effectiveness of team in achieving goals..........................................................................................12TASK 4........................................................................................................................................................134.1 Factors involved in planning for monitoring and assessment of work performance.......................134.2 Plan and deliver the assessment for upliftment needs of individuals..............................................144.3 Evaluation of success of assessment process..................................................................................14CONCLUSION.............................................................................................................................................15REFERENCES ..............................................................................................................................................16
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INTRODUCTIONWorking with leading people is one of the important components in order to run overallbusiness of the company which also helps in accomplishing objectives and goals. Further, it isimportant for HR manager to formulate all the policies, strategies and tactics through accordingto the needs and requirements of workforce so they accomplish their targets in effective manner.Apart from it HR manager require to use such effective method of recruitment through whichthey can select best and professional candidates for vacant job positions. Under this project thecompany which is preferred i.e. United Parcel Service which is UK based world largest parcelorganization who has their central package delivery operation in which their main focus is todeliver to retail stores with special delivery mail delivered for its largest client the United statespostal service and it comprises of 434000 employees. This project is all about all issues andhurdles faced by UPS in managing people and at the time of recruitment also. Apart from itdiscuss about all the legal, regulatory and ethical impact, difference between leadership andmanagement and importance of team work.TASK11.1Documentation for recruitment processUPS is one of the largest multinational parcel companies who diversified their branchesat different countries i.e. 220. Apart from it, company deliver more than 15 million packages inall over the world in which 7.9 are domestic as well foreign countries. The USP of this companyis that it provides fastest delivery of parcel that helps in satisfying the needs of customers.Further, company has their own logistic system and they transfer goods and services throughtheir own airline services and air cargo delivery. But now a days company facing the problems intheir leadership skills, administration and management that affect overall working conditions anddaily targets also (Andersen, 2012). Lack of training development process and conflict betweenleader and their followers induces 50 talented workers of UPS to left organization. In order tocome in stable position HR manager of UPS is now going to conduct recruitment selectionprocess with an objective of hiring new and innovative employees for which appropriatedocumentation made by them prescribed below:-
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Step1:- First of all HR manager require to advertised information related to vacant jobposition along with eligibility criteria.Step2:- After that examine and reviewing resume in order to shortlist candidates from thepool of applicants.Step3:- After that use telephonic mode in order to communicate with candidate.Step4:- After that conduct the appropriate procedures related to interview in order to knowtheir capability and knowledge in respect to that jobStep5:- Find the method or source through which pool of candidates are selected afterconsidering the budget of companyStep6:- Deciding the number of conducted in order to pass the eligibility criteria for jobprofileStep7:- After that select the final candidate and discuss with them all the terms andconditions related to job.Step8:- Collect the necessary documents related to personal details of candidate through CVwhich includeEducational qualificationExperience under previous jobRewards and recognitionInterest area of candidateTherefore, it essential for the HR manger of UPS to consider all the above condition inorder to retain potential employees and maintain the brand image of company.United Parcel serviceRecruitment cellDate:- XX\XX\XXPosition- Marketing mangerPackage- starting from 1.50000 euros annuallyAdditional benefits- Medical/ PF/ accidental charge
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