Working With Leading People

Working With Leading
People

Table of Contents
Introduction......................................................................................................................................3
Task 1...............................................................................................................................................3
1.1 Documentation preparation for selection and recruitment of human resource:...............3
1.2 Impact of legal, regulatory and ethical considerations to the recruitment and selection
process:...................................................................................................................................4
1.3 Selection Process:.............................................................................................................4
1.4 Contribution to the selection process:..............................................................................5
2.1 Skills and attributes required for leadership:....................................................................5
2.2 Difference between leadership and management:............................................................6
2.3 Leadership Styles for different situation:.........................................................................7
2.4 Methods of Staff motivation:............................................................................................7
TASK 2............................................................................................................................................8
3.1 Benefits of team working for United Parcel services:......................................................8
3.2 Working in a team as a Leader and member to achieve goals:........................................9
3.3 Effectiveness of team in goal achievement:.....................................................................9
4.1 Important factors involved in planning and monitoring of work performance in United
Parcel Services:....................................................................................................................10
4.2 Plan for the assessment of development need of employees at United Parcel Services:10
4.3 Assessment of evaluation process in United Parcel Services Company:.......................11
CONCLUSION..............................................................................................................................11
REFERNECES..............................................................................................................................12

Introduction
There are different organisations that are facing diverse issues. The firm is required to
deal with them in different in well defined manner. Today one of the biggest issues for
organisation is human resource (Blanchard, 2010). Human resource is most dynamic force which
can hamper the organisation functioning in the most drastic way. Monitoring evaluating and
controlling the human resource is one of the biggest task a HR manager have to do. If it is done
properly the company will gain effective results. Today, working with leading people has
become very important topic in the field of human resource. This report helps in understanding
how to lead people in the most effective manner. The company can solve the crisis by using
different type of theories and methods. United parcel services is going through rough phase after
the financial crisis and it is further having leadership issues which requires to be solved.
Task 1
1.1 Documentation preparation for selection and recruitment of human resource:
Human resource is the most important factor for the organisation as it the force which
actually moves the business in the right direction. No technology can replace humans
completely. The success of every company depends on skilled, creative, innovative and
committed workforce. Every organisation wants workforce according to their requires and this
makes the recruitment and selection process very important. The recruitment of new employee
needs different types of documents. As they need to follow the statutory laws and have to go
through the following procedures (Bush and Middlewood, 2013). The United parcel services
have to follow criteria as to recruit new staff member for the vacant post of senior managers and
assistant officers.
 Recruitment approval: The process of recruitment of new staff cannot be started
without the approval of the management.
 Description of position: The UPS ltd have to describe the vacant position by using
different methods of job analysis by which they will be able to know specific
requirements of the posts.
 Advertising: Advertising is important task which attract the potential candidates for the
vacancy available in the organisation. The company have to use the most effective and
efficient methods to attract large number of candidates who match the profile.

1.2 Impact of legal, regulatory and ethical considerations to the recruitment and selection
process:
The recruitment and selection procedure is a process where the organisation internally
and externally invites applicants to apply for the vacancy in the organisation (Day and Burbach,
2015). The whole process of recruitment selection is based on some statutory laws and legal
issues. These legal laws are essential for the recruitment process and need to be fulfilled at any
cost. When the UPS will start the recruitment and selection process they should be aware of all
rules and regulations regarding the recruitment drive as this knowledge help in minimising the
risk of legal trouble. There are certain impacts of these legal laws on the recruitment and
selection process:
 Race discriminatory Act: The job profile should not be against the believes of any race.
Total process of employment should be formulated as per the law.
 Sex discriminatory act: No discrimination should be carried out on the basis of sex.
Every one should be treated equally.
 Impact of Advertisement regulations: There are certain guidelines which prevents the
companies from using any discriminatory or anti social advertisement for the recruitment
process.
 Equality Act: It states that everyone should have equal opportunity for job and salary
(Day, 2014). Organisation should not discriminate between two jobs and should equally
treat the individual.
 Right to employment: Everyone have the equal right of employment. No one should be
discriminated on the grounds of sex, race, culture, etc.
1.3 Selection Process:
HR manager in UPS has to be very careful while carrying out the selection process of
employee as in this phase they finalise the candidate and offer him the job (Espinoza, Ukleja and
Rusch, 2011). Selection process needs more focus and is considered as a negative process, as in
this process the company disqualifies the candidates who do not fulfil the needs. The selection
process needs better approach as to get best employee. To make selection process more
effective, certain steps has been taken: