UPS's Strategic Move to Replace Management Team with New Staff
Added on 2019-12-18
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Working with Leading People
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1. Documentation of the Selection and Recruitment process..................................................31.2. The impact of legal, regulatory and ethical considerations in the recruitment process ......41.3. The HR manager taking part in the selection process..........................................................41.4. The HR manager's contribution to the selection process.....................................................52.1. Skills and attributes needed for leadership in UPS..............................................................52.2. The difference between leadership and management in UPS..............................................62.3. Different leadership styles for different situations...............................................................62.4. Ways to motivate staff to achieve objectives.......................................................................7TASK 2............................................................................................................................................83.1. The benefits of team-working for UPS ...............................................................................83.2. Demonstrate the importance of working as team for a leader and member.........................83.3. The effectiveness of the team in achieving the goals...........................................................94.1. Important factors involved in planning the monitoring and assessment of workperformance.................................................................................................................................94.2 Assessment of development needs of individuals...............................................................104.3 Evaluation of success of assessment process......................................................................10COMMUNICATION.....................................................................................................................11REFERENCES..............................................................................................................................12
INTRODUCTIONAs an organization is being established, they may have an aspiration to appoint the bestof human resources who could bring in more prosperity by achieving the organizationalobjectives within the targeted period of time. The important process of getting such efficientpeople to work at the organization is by a perfect recruitment and selection procedure. The valueof the human resources are evaluated by their work as a team and their efficiency to completetasks within the deadline (Blanchard, 2010). The project involves the procedure of recruitmentand selection in the major parcel service company of UK, the United Parcel Service as the firmhas been facing problems financially and are in debt towards the self employed drivers and otherstaff. The project will deal with the process of how the company handled the situation when theCEO, several manager and other major staffs left the company. The project will focus on theduty of HR manager in the recruitment process and other selection procedures in order to createan efficient workforce in the organization.TASK 11.1. Documentation of the Selection and Recruitment processThe documentation is a procedure where the candidates are realized with the genuinedocuments of their education and presentation. First of all the documents are prepared by the HRmanager appointed by the United Parcel Service, regarding the positions vacant in theorganization inclusive of the expected educational qualifications (Bush and Middlewood, 2013).The documentation of the recruitment and selection procedure also includes the documentsregarding the advertisements and other promotional activities regarding employmentopportunities in UPS. The advertisement is to be prepare on the basis of the media in which theyare publishing it. The advertisements have to consist of the educational qualifications and andexperience preferences according to the positions which are vacant and open for the individualsseeking jobs. The company must make the advertisement open and clear as per the media formatlike in print the written information regarding the vacant posts shall be bold and the educationalqualifications have to be highlighted. The time and place of where the interviews and placementprocedures will be taken must be communicated in a way so that the people must be able tounderstand and take actions towards it (Day and Burbach, 2015). The candidates are to produceproper and genuine documents regarding their educational qualifications and experience of work
at various organizations in form of experience certificates in order to get the official approval oftheir profession. The candidates have to bring their ID cards so that their nation of residence andcitizenship shall be registered by the UPS in United Kingdom (Day, 2014).1.2. The impact of legal, regulatory and ethical considerations in the recruitment process The companies in the United Kingdom are liable to certain legal allowances andregulations that is to be followed at any workplace in the organizations. The United ParcelService company are also liable to the national constitution in the same way as other companies.The UPS is a company that have been working in the sector of parcel services and the system ofits delivery. The company has different forms of workforces to work in different ways in variousdepartments within the firm. And each department have some of the particular rules andregulations that applicable under the national constitution of UK. The legal implications at aworkplace in UK are to consider the working period of the employees, they have a particularstandard working hours and duration in which the work has to be performed and a fixed periodof time for lunch and other breaks. The legal regulations are also applicable in case of theemployment of an individual with a foreign citizenship. The company is also responsible for thesafety measures and other precautions for the life safety of the workers and employees in theworkplace of the organization. There are also legal and ethical considerations for the femaleemployees and their safety against sexual harassment and other harmful aspects (Espinoza,Ukleja and Rusch, 2011). 1.3. The HR manager taking part in the selection processAfter the process of recruitment where the candidates with sufficient educationalqualification and professional experience are expected to arrive for the next step of selectionprocess. The selection process is a major part of the procedure of staffing and the candidates areexpected to be well educated enough and must hold sufficient experience in the for thequalification for the position (Fullan, 2014). The HR manager was satisfied in the result ofmaximum candidates arriving at the location where UPS has been organizing their selectionprocess of interviews and other techniques of selection. HR manager was glad that the hardworkhe did in the preparation of the ad and the ideas of its presentation have proved successful inreaching more individuals who are now present for the selection process. As a HR manager, hewas supposed to be in the panel of the interviewers and he was there with utmost passion of hisprofession for choosing the members who are deserving to be on the position. HR manager, as a
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