Legislation and Policies Relevant to Workplace Communication of Leaders

a.Objects of the Privacy Act
I. To protect the privacy and sensitive data of individuals which work in professional setting
from any form of abuse or manipulation
ii. To promote responsible and transparent handling of private information by business
entities and to facilitate an efficient credit reporting system
iii. Allowing individuals to complain about due interference and to implement Australia’s
national obligation regarding privacy
b. Organisational policies on workplace communication
i. The flow of communication is allowed to be both formal and informal in the company
premises with separate channels for both
ii. Achievements are regularly recorded and communicated in front of team mates and
departments and there are separate channels to address communication errors
Question 1
Answer the following questions about legislation and policies relevant to workplace communication
of leaders.
a. Access the Privacy Act 1988 from www.legislation.gov.au
Refer to the section on Objects of the Act. Identify at least three objects that you are
required to fulfill in your communication as a leader in your organisation.
b. Obtain a copy of at least two of your organisational policies on workplace communication.
Name the two organisational policies that you must follow in your communication as a
leader in your organisation.
Submit a copy of the two organisational policies accessed for your assessor’s reference.
(20 – 40 words)

Characteristic of Effective
Leadership Communication
Importance of Each Characteristic
I Active listening Being an active listener is very important as it helps
understand the reasoning behind spoken words and inspires
confidence in subordinates regarding their leader being
there for them in times of need
II Transparency By speaking openly about the various goals and objectives of
the workplace without any hidden biases or agendas,
leaders can gain trust of their subordinates and gain respect
in the workplace
III Empathy Employees will feel more respected and valued the more
their leaders understand their feelings and the reasoning
behind their complaints if any. Leaders must make sure they
are emotionally sound
Question 2
Complete the table below:
a. Identify at least three characteristics of effective leadership communication.
b. In your own words, briefly explain the importance of each of the identified characteristics
of effective leadership communication
(30 – 50 words)

a. Differentiate electronic and non-electronic communication methods.
Electronic Communication Methods Non-Electronic Communication Methods
Involves the use of advanced and electronically
oriented technologies to pass along the flow of
information in a company. Examples include video
conferencing, e-mails and various social media
platforms such as Twitter and Facebook
Involves the distribution of information through
non digitized forms of tools and media such as
letters, flow charts, invoices along with verbal
communication to make flow of information
possible without hiccups
b. For each of the listed workplace situations:
Identify at least one specific electronic or non-electronic communication method
that is appropriate for the situation.
Explain why the identified method is appropriate for the situation.
Situation Appropriate
Communication Method
Explanation of Why the
Method Is Appropriate
Electronic Communication Methods
i. Distribution of a discount-
pricing strategy to all stores
of the organisation
E-mail E-mails are perfect to use in
such a situation as they allow
businesses to flow similar
amounts of information in
bulk to different stores with
just a few clicks with ease
ii. Announcement of annual
results to shareholders
followed by a Question-
Answer session
Video conferencing This method is appropriate
as shareholder meetings are
important events where face
to face communication
necessary. For the question
and answer session, once
again this can be easily
facilitated over applications
like skype and Zoom
Non-Electronic Communication Methods
i. Customers invited to test-
drive a new car model
Reports This method is suitable as it
helps provide the detailed
information about the care
such a mileage and top
speed which must be
illustrated properly to avoid
accidents
ii. Town-hall meeting with Verbal The meeting can be easily
facilitated with verbal
Question 3
Complete the table below about electronic and non-electronic communication methods in the
workplace.
(30 – 50 words)