Facilitating Change in Health and Social Care Services

FACILATING CHANGE

Contents
FACILATING CHANGE................................................................................................................1
Introduction......................................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Explain the key factors that drive change in health and social care services :......................3
1.2 Assess the challenges that key factors of changes brings to health and social care services:
.....................................................................................................................................................4
D.2 Take responsibility for managing and organising activities.................................................5
TASK 2............................................................................................................................................5
2.1 Devise a strategy and criteria for measuring recent changes in health and social care.........5
M1. Identify and apply appropriate strategies to find appropriate solution................................6
2.2 Measure the impact of recent changes on health and social care services against set
criteria:.........................................................................................................................................6
2.3 Evaluate the overall impact of resent changes in health and social care...............................7
D.1 Use critically reflection to evaluate own work and justify valid conclusion........................8
2.4 Propose appropriate service responses to recent changes in health and social care services 8
M2 Select and apply appropriate techniques...............................................................................8
TASK 3............................................................................................................................................9
3.1 Explain the key principles of change management:..............................................................9
3.2 Explain how changes in health and social care are planned:...............................................10
3.3 Assess how to monitor recent changes in health and social care services...........................10
CONCLUSION..............................................................................................................................11
REFRENCES.................................................................................................................................12

Introduction
The following report is prepared in order to understand why ity is important to bring
change in the heath and scare facilities in order to improve the conditions of the disabled
patience. Denise is an adult home care who provide health care to the physically disabled or
mentally less developed people (Henderson Beach and Finkelstein 2011). They provide them
with the services like washing and cleaning and take care facilities so that they can continue with
their lives with less challenges. In order to run such type of organisations there is a need to take a
prior licence from the government and the challenge which they face is people resist to shift from
there resident to these home care services provider.
TASK 1
1.1 Explain the key factors that drive change in health and social care services :
DENISE
LOCAL ACTION FOR THE DISABLED
Change in the health and care department was brought because there was a wider scope that
could be achieved by bringing few changes in the existing system of health and care. The change
was needed in order to provide the patience with better services and so that they could be made

more comfortable. Reasons why the change in the existing system was required can be
understood well if studied under different heads:
Community’s misconceptions- people suffering from the disabilities finds it difficult to live
comfortable in the society where other people are not as same as they are. They underestimate
themselves and never try to live with the full confidence. The society also contribute in this by
making them feel different from the others by continuously making them realise about their
disability. This brings feeling of ignorance and discrimination among them. In the case where the
child or the parent is disabled for the life time starts becoming a burden to their family members
after a certain time period therefore it is better if they are shifted to the care taking authorities on
time (Miller and Rollnick,2012).
1.School related challenges- it is difficult for the physically challenged students to get
education. When they are ta home although they can learn from their family members but the
education which is provided at school are of different level. When they are shifted to the care
homes they are benefited with more education as there arrangements are done for all the children
so that they are not deprived of from their right of being educated.
2.Balanced diet-People who are challenged in any way of medical problem need to be
provided with extra nutrition and balanced diet. At homes they do not starve but also they cannot
maintain the required diet chart which is very necessary for them. When they are under the
supervision of doctors all the time they will have only that which is actually good for them
(Ertmer. and Ottenbreit-Leftwich,2010). Therefore this will help them in getting the balance diet.
1.2 Assess the challenges that key factors of changes brings to health and social care services:
Whenever there is a change brought in any sector it brings challenges with it. Although it
has positive outcomes it is difficult in managing the change at its initial stages. When a
difference was brought in the health and care supervise by the management of Denise many
challenges were faced by the employees, the subject matter and the family members of the
challenged people. These challenges can be put under different heads like:
1. Resistance by the challenged people: When the subject matters were asked to shift to
support living from there residential homes the main challenge was off to convince them to
support the idea. They find it difficult and risky to shift in a new place where there will be all
new people and there will be no member from there family. It was difficult to win over there
confidence that they will be provided with better care and health facilities.